17 Secrets to Boost Business Profitability Through Outsourcing

Outsourcing is fast becoming the new global business model. And the main reason is cost. It’s the harsh reality of the current economic environment that has companies looking for new, more efficient ways to do business. If you’re seriously considering to outsource, check out the following guidelines. We’ve come up with 17 powerful secrets behind successful outsourcing.

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1. Outsource so you can streamline your processes and focus on your core business tasks. There are tasks every company has to do every day. Tasks that take time and that may be draining your on-site staff who really should be doing far more important things. The time you currently spend on mundane tasks would be better spent developing the core of your business. Outsourcing can take that load off your shoulders.

2. As a business owner, avoid doing it all by yourself. When you’re starting a new company, doing it all yourself is natural, but as you grow you need to hire competent staff to do the work or the company will suffer. So will you. Whether you hire permanent full-time, on-site staff or outsource to freelancers or an outsource company, you need to hire the right people. People who will do the work as well as you, if not better.

3. Outsource your back office tasks to a virtual team. Those daily, mundane tasks are usually ones done by back room staff. Staff your clients never see. So why pay rent for office space to house them? Outsourcing can provide you with the same quality staff and save you money on rent, employee […]

By |December 12th, 2014|Business Process Outsourcing, IBPAP, ITBPO, Offshore Outsourcing Philippines, Philippines Business Process Outsourcing, Remote Staff Philippines|Comments Off on 17 Secrets to Boost Business Profitability Through Outsourcing

3 Tips to Make Offshore Staffing in the Philippines a Success

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:
1. What did you accomplish yesterday?
2. What will you do today?
3. Are there any obstacles impeding your progress?
Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training
We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.
All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. […]

By |December 8th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on 3 Tips to Make Offshore Staffing in the Philippines a Success

happy clients

  • To say our staff there are crucial to our team is an understatement. Thank you to the outsourced team for helping us build our Manila team, we are very happy with the relationship we have together.

  • Outsourced have been an enormous support and very patient as we progress slowly down the outsourcing path. They have integrated perfectly in to our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating.”

  • They are the absolute best to work with! Very responsive and I’m getting what I’m paying for! I can honestly say they are a part of my team not just an extension. I have staff throughout the global and they are the most responsive of the 4 companies I’ve partnered with. I’ve had zero downtime with their services. The entire staff have been great, accommodating and easy to work with.”

  • Our Outsourced staff have proven to be excellent. They are all skilled in the fields they were hired for and they do a great job fast. If their work continues at the current level our work efficiency will have a huge increase. Thank you Outsourced for all your help.”