It is crucial your outsourced QA team is employed by the right set of people. It goes without saying that quality assurance practices is a crucial step to any company. Quality Assurance practices, or QA for short, allows a product to be tested thoroughly before being available to the market or client. This ensures that any design or functional flaws are caught before it is released; if too many problems are discovered by the client or the public, it can cause customer distress and you may find that there is hesitation to work with your company further, especially if they are first time client. Often the nature of these QA practices is what separates companies and products from each other – those who offer a quality guarantee are more inclined to attract and retain customers, whilst poorly managed processes increase the likelihood of risks, loss of product value and overall customer dissatisfaction. See the list of things to consider when managing and employing your QA team to maximise excellence and achievement.

software testing

Engagement Models

Selecting an engagement model is the crucial aspect of developing the outsourcing plan. The process involves several factors, including aspects of international business strategy, selecting the geographical location, understanding the landscape and deciding on the outsourcing strategy. Two main models to select from is incremental outsourcing, which divides the work into smaller, more manageable projects with well defined deliverables which mitigates any potential risks; or total outsourcing, where multiple projects and programs are outsourced to a web development service provider with a dedicated onsite team that coordinates an […]