The Outsourcing IT Industry Continues to Experience Revenue Boom

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With the information technology-business process management (IT-BPM) industry growing rapidly, it’s no surprise that it a $48 billion revenue is expected by 2020, making the outsourcing IT sector the biggest earner within the Philippines.

“This projected revenue has led to the Philippines officially accounting for 19% of the $250-billion global outsourcing industry,” says Vikrant Khanna, principal of strategic consulting firm Tholons.

This number has been on a constant uphill, with the Philippines outsourced IT services industry growing 12 times its original revenue number since 2004. This has been a significant comparison to the overall global industry, which grow only 5 times the amount within the same time period with 2008 alone displaying the Philippines surpassed India as the world leader in business processing outsourcing (BPO).

“The advantage of scale, talent, and cost would propel the Philippines to be an attractive location and retain global leadership,” Khanna said.

Outsourcing to overseas countries has been a growing business strategy to cut operational costs. However the Philippines has been a continuous trusted destination for outsourcing work, with Manila currently the global market leader for BPO solutions. It’s vast educated talent pool within the IT industry, the prominent westernised culture as well as extensive English proficiency has allowed the Philippines to be an attractive place to hire IT outsourcing professionals, with world-class company names such as Accenture, Hewlett Packard, Telstra and Jetstar being among these companies.

Aside from this revenue growth rate, the employee count is expected to rise. The Information […]

By |September 23rd, 2015|Philippines Business Process Outsourcing|Comments Off on The Outsourcing IT Industry Continues to Experience Revenue Boom

17 Secrets to Boost Business Profitability Through Outsourcing

Outsourcing is fast becoming the new global business model. And the main reason is cost. It’s the harsh reality of the current economic environment that has companies looking for new, more efficient ways to do business. If you’re seriously considering to outsource, check out the following guidelines. We’ve come up with 17 powerful secrets behind successful outsourcing.

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1. Outsource so you can streamline your processes and focus on your core business tasks. There are tasks every company has to do every day. Tasks that take time and that may be draining your on-site staff who really should be doing far more important things. The time you currently spend on mundane tasks would be better spent developing the core of your business. Outsourcing can take that load off your shoulders.

2. As a business owner, avoid doing it all by yourself. When you’re starting a new company, doing it all yourself is natural, but as you grow you need to hire competent staff to do the work or the company will suffer. So will you. Whether you hire permanent full-time, on-site staff or outsource to freelancers or an outsource company, you need to hire the right people. People who will do the work as well as you, if not better.

3. Outsource your back office tasks to a virtual team. Those daily, mundane tasks are usually ones done by back room staff. Staff your clients never see. So why pay rent for office space to house them? Outsourcing can provide you with the same quality staff and save you money on rent, employee […]

By |December 12th, 2014|Business Process Outsourcing, IBPAP, ITBPO, Offshore Outsourcing Philippines, Philippines Business Process Outsourcing, Remote Staff Philippines|Comments Off on 17 Secrets to Boost Business Profitability Through Outsourcing

BPO Philippines – Business Process Outsourcing in the Philippines

In any kind of business, there are two major factors that could spell the difference between failure or success. The first is cost, and the second is quality. Managing cost while maintaining or increasing quality can be a very tough challenge. Outsourcing, also known as offshoring, is one of the best solutions available to business owners who want to become more cost-effective without sacrificing quality. Through this process, companies can provide a top quality service to their clients while keeping their expenses at bay.

remote staff philippines

There are three main benefits of outsourcing:

  • Cost saving for businesses. Overhead costs can be lowered significantly by hiring remote staff.
  • Outsource technical and support tasks so you can focus on management and marketing
  • Hire dedicated specialists who can be an extension of your on-site team

Why The Philippines?
When it comes to offshoring, business owners have found many advantages in choosing the Philippines as an ideal location to hire their remote staff. World class companies in various industries follow this business model, and here are some of the reasons why:

  1. The Philippines is the third largest English speaking country in the world (in terms of English speaking population). This level of language proficiency translates into smooth working communication with minimum to zero barriers.
  2. The Philippines every year there are thousands of fresh college graduates particularly in the IT, technology, marketing and administrative field. There are also seasoned workers who have the experience to take charge of teams or manage end-to-end […]
By |September 16th, 2014|Business Process Outsourcing, Philippines Business Process Outsourcing|Comments Off on BPO Philippines – Business Process Outsourcing in the Philippines

happy client testimonials

extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

high quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."