Offshoring Philippines, Staff Offshoring to the Philippines
So what is “Offshoring”? Offshoring is simply the relocation of a “business process” from one country to another. Philippines Offshoring is thus the process of employing staff in the Philippines (as an alternative to your home Country) to complete a business process. Examples of offshoring include a USA based company hiring web developers or accountants based in the Philippines. With Outsourced Philippines Offshoring you can save up to 75% compared to hiring locally.
People can (and do) get easily confused with all the terminology; Philippines offshoring, outsourcing, remote staff, employee leasing, internal outsourcing, offshore staffing, co-employment, external outsourcing, captive outsourcing, hosted staff, offshore staff leasing, offshore outsourcing, and outstaffing. We help explain the different terminology in this article.
Demand for Philippines Offshoring services is growing at over 30% per year (faster than India). This is largely due to the Philippines being the 3rd largest English-speaking nation in the world with a culture that is very compatible with Western society. Also Filipino professionals are very service-oriented and hard workers, and the Philippines has an advanced western university system (The Philippines graduates over 37,000 IT graduates annually from internationally recognised Universities).
When it comes to Offshoring Philippines vs India, experts say that the Philippines can take advantage of its rich pool of skilled manpower to take the lead in areas such as web development and design, back-office support, and animation. The Philippines was actually named three times as the `Offshoring Destination of the Year` by UK body National Outsourcing Association.
Outsourced is one of the leading staff offshoring companies in the Philippines with over 10 years offshoring experience, over 500 staff and over 200 clients from around the world. If you are looking at offshoring to Philippines with either remote home-based or dedicated office-based staff than look no further than Outsourced.
3 Tips to Make Staff Offshoring to the Philippines a Success
1. Communication Is Key
Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.
Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:
- What did you accomplish yesterday?
- What will you do today?
- Are there any obstacles impeding your progress?
Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.
2. Give Them Training
We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.
All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. Some clients even treat staff with flights to their country, which is a life-changing experience for most Filipino’s who typically never have the luxury or opportunity to leave the Philippines.
If you don’t have the funds or time to see them in person, technologies like Skype allow you to have a virtual meeting with them. Just ensure you dedicate some time, especially in their first weeks (and ongoing) to training as you would with your local staff.
3. Make them part of the team
Your Outsourced staff are 100% dedicated to you and your company. Every day when they start they will report directly to you and live and breathe your brand. To get the best out of your Outsourced staff, it is important to treat them as a full time member of your team and not as a detached offshore contractor. Ways to do this include providing them with an @yourbusiness email address, inviting them to team meetings, including them in company announcements and sending them your branded shirts and pens – trust me, they will wear them with pride!
Your Outsourced staff in the Philippines will be loyal and proud members of your international organisation. They are part of your global team and it’s beneficial to make them feel appreciated and involved.
For more information or to start your own team in the philippines simply contact us.
