In 2010, the Philippines surpassed India as the largest Business Process Outsourcing (BPO) industry in the world. BPO is the contracting of the operations and responsibilities of specific business functions (eg Web Development) to a third-party service provider.
When these Business Processes are Information Technology (IT) based, they are often referred to as Information Technology Enabled Service (ITES) Business Process Outsourcing (BPO). So we get the acronym ITES-BPO.
Our ITES-BPO form a natural extension to your teams and you can utilise our skills and technology to improve your time-to-market and to meet your business requirements. Our commitment to productivity and quality is measurable and can be constantly monitored through performance indicators. It also benefits from ongoing cost reduction and continuous improvement initiatives.
If you would like to learn more about our Philippines Business Process Outsourcing services simply contact us.