Hire Live Chat Agents – Outsource Live Chat Support

Proven to boost conversion rates by providing unparalleled convenience for customers, live chat support is a function you can’t afford to ignore. Outsourced provides staff who have been professionally trained to provide live chat services in order to enhance and complement your business.

The advantages of online live chat are indisputable. Customers who use live chat online benefit from immediately having their questions answered without the hassle of connecting to a call center. This has the result of increasing your sales as the people who reach out are ones who are already engaged with your products and services and just want more information that will push them to buy.

Enabling live support chats on your website also improves your business’s efficiency as a single live chat agent can conduct multiple chats at a time, unlike with traditional call centers. Online help chats on your site also discourage customers from leaving your site and seeking information elsewhere.

With one of the highest Business English Index scores in the world, the Philippines is the ideal location to outsource live chat agents for your website. The customer-focused culture of the nation ensures that Filipino workers provide only the highest quality assistance to maximise your customers’ satisfaction.

happy client testimonials

extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

high quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."