Hire Upselling and Cross-selling Specialists – Outsource Cross-selling and Upselling

Maximise your revenue from each transaction by upselling and cross-selling your products.

What is upselling? This process involves informing a customer of a better quality, and higher-priced, alternative to the product they are already considering to buy. By upgrading them to a product with enhanced features, or a deal where they can save by buying a greater quantity of a product, you benefit from a greater profit while the customer is also satisfied by their improved purchase. Similarly, cross-selling involves promoting a product that is related to or complements the main item a customer has expressed interest in.

At Outsourced, we see cross-selling and upselling as integral parts of telemarketing. Therefore, we offer experienced staff who are adaptable and resilient when conversing with your customers and can compellingly upsell and cross-sell your product in order to capture additional revenue you may currently be missing out on. The Philippines offers unparalleled advantages for outsourcing contact centres as they provide hard-working employees at a competitive cost. Trained in the most effective industry practices, our staff are not only highly knowledgeable in upselling techniques but also offer quality customer service. They know that to upsell and cross-sell to your customers successfully they need to maintain a friendly demeanour in addition to being assertive enough to close the deal.

happy client testimonials

extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

high quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."