IT BPM Industry Future and Growth

About IT BPM:

The Philippines’ IT BPM industry, or Information Technology and Business Process Management, has been one of the best employment and performance rates within the past 4 years. Since 2010, the IT BPM industry in the Philippines has overtaken India’s long standing position in voice-based services, making the country the number one provider for such work in the global economy. In addition to this, several non-voice and complex BPO services such as healthcare information management, animation and software development are gaining prominence. Estimated to be at the same level as the IT BPM industry figures, it’s not long before the Phillipines becomes the leading outsourcing country across all areas.

it bpm industry

The global foundation of their IT BPM success is largely attributed to the strong and diverse skills of the workforce. Filipinos hold a competitive advantage in English communication skills, strong customer service etiquette and Western culture familiarity. This alone breaks the destructive offshoring  stigma which deters many companies away in fear of tainting their brand name. Coupled with the Filipino’s hard work, openness to learning and friendly demeanor, these advantages provide investors with a strong homeland advantage once they set up shop.

Due to its positive influence on it’s global image, the Philippine government provides the IT BPM industry with dedicated funding to ensure that the sector continues to expand, making it one of the most supported sectors within the Philippines. Former President Benigno Aquino III praised the industry’s successful impact on the economy during the International IT-BPM Summit last year, and reiterated the government’s continued support, with recently elected President  Rodrigo Duterte sustaining this within his government according to Inquirer.net.

Hitting 2016’s revenue […]

By |October 14th, 2016|ITBPO|Comments Off on IT BPM Industry Future and Growth

IBPAP Member – Information Technology and Business Process Outsourcing

Outsourced has successfully met all the requirements for becoming a member of the Information Technology and Business Process Association of the Philippines (IBPAP). We are proud to have received our Certificate of Membership.
IT and Business Process Association of the Philippines
As a member of the Association Outsourced will uphold the high ethical standards that the IBPAP stands for – so as to make the Philippines the premier destination for business process outsourcing services.
We have been recognised as a leading Information Technology and Business Process Outsourcing (ITBPO) services company in the Philippines.
If you would like to learn more about our Philippines ITBPO company please simply contact us.

By |July 31st, 2014|ITBPO|Comments Off on IBPAP Member – Information Technology and Business Process Outsourcing

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