fbpx

Outsource Task Tips: What you should be outsourcing

Outsourcing, although not an unfamiliar term in the entrepreneurial sphere, it’s still a fickle to deal with. As a small business owner, outsourcing is your ticket to expanding your team without compromising your company profits. However what can be difficult to most is knowing which jobs are suited as an outsource task and which is better for someone you can interact with face-to-face everyday. When attempting to discern this, consider the skills required for the jobs you currently handle and what has the least skills needed, yet takes up a ridiculous amount of your time. It’s usually this tasks that can be offloaded for a small, yet worthwhile price.

outsource task

Still stuck? Here are some of Outsourced’s tips on what to outsource to free up your time and increase your productivity:

Outsource Task #1: Social media

Whilst you can be particular on how to word your tweets or which filter you want to use for your Instagram posts, delegating this task to someone else frees up a lot of time. To save even more time, task the same person with writing your blog posts and manage your publication deadlines.

Outsource Task #2: Customer Service

Once you have clear company guidelines in place, there’s no reason why you need to be the first POC. Outsource this job to someone with strong personal and communication skills to handle the brunt of the calls, and allocate yourself to manage serious customer matters only.

Outsource Task #3: Book Keeping / Account Management

Cashflow and the intricate finances of your business is probably something you would want […]

By |October 14th, 2016|Offshore Outsourcing Philippines|Comments Off on Outsource Task Tips: What you should be outsourcing

Business Outsourcing Sector in Philippines Exceeds 2015 Targets

offshore work

As business outsourcing continues to grow, the significant changes that this growth presented dominated 2015, particularly within the Philippines. It’s common knowledge that BPO services have become almost an unofficial trademark of the Philippines, with more and more global brands turning to employing Philippine offshore work staff, resulting in over a million employees and generating revenues of $22 billion.

“The BPO industry continues to be the forefront of our economy,” Danilo Sebastian Reyes, chairman of IT & Business Process Association of the Philippines (IBPAP), stated at a conference in Manila earlier this year in February.

“In 2015, we breached our target revenue of $21 billion. We registered almost $22 million in revenue and almost 1.1 million direct employment.”

This successful business outsourcing explosion has come from a number a different factors, from a large supply of English-speaking college graduates, to the strong US dollar to Pesos rates and an overwhelming support from the government. This has ultimately helped the Philippines overtake India within this industry, who are well known for their consistent dominance within the  business process outsourcing  (BPO) sector. According to Reyes, Philippines is determined to allow their rise in ranks to only continue to grow, with a new revision of the 2022 revenue and employment projection underway.

“We’re already close to reaching our 2016 revenue target of $25 billion and employment of 1.3 million workers. Given this, we’re now setting new and bigger targets for 2022, to be announced sometime this August.”

By |March 3rd, 2016|Offshore Outsourcing Philippines|Comments Off on Business Outsourcing Sector in Philippines Exceeds 2015 Targets

Philippines offshoring tips: How to hire PHP developers

hire PHP developer

PHP is used in more than 80 percent of all web projects as a server side language and still standing popular and prevalent despite experts suggesting otherwise. As a business owner or project manager, being able to determine who is the right fit for your team when it comes to PHP developers is no easy feat – ideally you will want someone with the right amount of expert knowledge that you can trust to deliver dynamic and responsive websites that meet your standards and expectations. This is even more crucial if use Philippines offshoring staff. PHP, although easy to learn, is difficult to master and it’s imperative that you select these masters in order to guarantee product satisfaction. In order to help you out, here is a basic guide on how to filter and hire PHP developers who are perfect for your team.

Stage 1: The Recruitment Process

In order to attract the right candidates with right level of experience, you need to provide a very thorough and detailed job description which outlines exactly what you’re looking for. This includes advertising all the specific and compulsory skill sets they need as well as the frameworks you intend to use. By being clear about the qualities the right candidate needs to have, you filter out inexperienced developers which makes the selection process a lot easier on your end. That being said, a flawlessly executed recruitment process all begins with knowing how to strike out the unfit candidates in order to prevent any time being wasted for both […]

By |November 27th, 2015|Offshore Outsourcing Philippines|Comments Off on Philippines offshoring tips: How to hire PHP developers

Tech Support: Building your Offshore Dream Team

outsource technical supportOften it can be difficult when you’re new at outsourcing to know what to look for when creating an offshore tech support dream team. The business process outsourcing (BPO) industry has been around for more than 20 years and apparently, the success of outsourcing is immensely evident as outsourcing hubs continue to rise over the past few years. Philippines Outsourcing in particular have had a steady rise to the number one spot as the top outsourcing destination across the globe. Their success has been proven to show effective and quality staffing solutions with their competition rates and strong government support, providing work for more than 60,000 Filipinos and generating more than $10 billion in revenue.

However opting for the cheaper option does not mean the lower quality option. Here’s a guide from our team at Outsourced that gives you the best approach to building your Technical Support Philippines dream team.

Have a solid interview process

Since your outsourced technical support team will be away from your watchful eye, it’s a good idea to not only pay attention to the technical knowledge they possess but also how they function as a team member under minimal supervision.

Hiring through an outsourcing company and/or BPO recruitment agencies, specifically those that specialises in outsourcing IT services, is highly advisable as the staff within their database have gone through the initial job screening process. By informing them of your special requirements they can short list suitable […]

By |October 30th, 2015|Offshore Outsourcing Philippines|Comments Off on Tech Support: Building your Offshore Dream Team

Your Ultimate Guide: SEO Outsourcing in the Philippines

Our team at Outsourced understands that you may have questions regarding Search Engine Optimisation (SEO) outsourcing processes and what it entails, especially if you are a first time business owner. So we have provided you an ultimate guide when it comes SEO outsourcing, aiming to answer any question and eliminate any confusion.

SEO Philippines

As a prospective business owner, it’s natural to try and shoulder all the responsibility when it comes to running your business, especially when it comes SEO services. It seems simple enough, there’s no hassle in trying to find someone to employ and what better person is more reliable than you? However managing your virtual presence is ideally a full-time role and it’s advisable to consider paying someone else to offload this work to so you can focus on running the actual company. This can be a daunting experience, but it’s a necessary step. We exist in a fast-faced digitised environment and it’s important that you have staff dedicated specifically to this area of your company.

WHY OUTSOURCING SEO SERVICES IS RECOMMENDED:

SEO Evolves too fast to manage it yourself.

Google updates SEO algorithms almost 10 times a week, meaning your website needs to be updated and maintained regularly and posting online content needs to be a continual habit. This is virtually impossible to do if you have other major responsibilities as CEO – you have overall strategy and maintenance to worry about. It’s better to employ someone who specialises in online marketing and optimisation so your company can uphold premium performance and results with your online presence.

High quality is needed for […]

By |July 1st, 2015|Offshore Outsourcing Philippines|Comments Off on Your Ultimate Guide: SEO Outsourcing in the Philippines

What Is Outsourcing And What Does This Mean To Your Business?

Outsourcing Examples - What is outsourcing?
What is outsourcing and what are the benefits of outsourcing for your business? Can this strategy really help your business to cut costs, whilst at the same time help grow your business and increase your profits?

Many business owners are unsure about outsourcing and veer away from integrating this strategy into the operating structure of their company. This is a shame however, because the benefits of outsourcing can be quite profound for both small and large businesses.

The BPO industry (business process outsourcing) is fast becoming a booming industry, but what exactly is the drawcard and is there really a positive payoff for business owners, if they embrace this strategy within their company?

The rapid growth in outsourcing companies

outsourcing companies

In today’s rapidly moving marketplace where every dollar counts, business owners, now more than ever, need to keep a tight rein on their budgets. Every additional employee can exert a huge drain on a company’s budget and resources, so any cost-cutting strategies, which also help to improve a business’s output is like a panacea from heaven.

Outsourcing is one of these strategies that helps a business to cut costs and improve their bottom line, because it allows an organisation to fulfil their obligations to their employees and to their clients, whilst at the same time, keeping their overheads under tight control.

This strategy has the potential to free up valuable time within a company, so that more emphasis can be placed on creating strategies not only for future growth, but also to help expansion into areas outside […]

By |June 8th, 2015|Business Process Outsourcing, Offshore Outsourcing Philippines, Philippines Offshore Staffing|Comments Off on What Is Outsourcing And What Does This Mean To Your Business?

How offshoring to the Philippines can have a positive effect on local employment

In a recent paper “Does offshoring reduce industry employment?” it was found that offshoring has no effect or a slight positive effect on local employment.

It may be surprising for some, but cost cutting is often not the main driver for offshoring. Almost two-thirds of recent survey respondents said their primary objective was to expand their overall team. Reports have shown that nearly 80% of businesses using offshore resources had retained or increased their local staff (with the average increase in their domestic workforce of more than 200%).

happy-employees

Offshore outsourcing is fueling business growth for SMEs and leading them to invest more in their onshore and offshore staff. Leading companies are focusing less on the cost savings alone from offshoring and focusing more on the total service improvements possible by growing an offshore staff. These service improvements allow them to increase sales, grow as a company and also increase their domestic workforce.

By using affordable staff offshore companies are able to reinvest the savings to grow other divisions of their business. Actually the large productivity gains and increased sales as a result of offshoring are creating new local jobs which are completely offsetting the jobs lost from the original offshoring.

To learn more about offshoring to the philippines simply contact us.

By |March 23rd, 2015|Offshore Outsourcing Philippines, Philippines Offshore Staffing|Comments Off on How offshoring to the Philippines can have a positive effect on local employment

3 Tips to Make Offshore Staffing in the Philippines a Success

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:

  1. What did you accomplish yesterday?
  2. What will you do today?
  3. Are there any obstacles impeding your progress?

Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training
We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.

All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending […]

By |December 8th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on 3 Tips to Make Offshore Staffing in the Philippines a Success

Offshore Staffing And Remote Staff Philippines

offshore IT staffing

Outsourced is an outsourcing company that was created due to the lack of outsourcing providers able to provide quality staffing. Outsourced delivers exceptional offshore staffing solutions and provides you with staff of the highest standards.

Outsourced is a leading BPO Philippines Offshore Staffing company providing dedicated quality remote staff to companies around the globe.

By using our offshore staff services your company will reduce internal overheads, distribute risk, improve efficiencies, reduce expenses and be enabled to scale quickly and easily.
The process is very simple.

First, we will discuss your requirements and identify the skills and expertise of the staff you need. Our recruitment consultants work closely with you to ensure your staffing requirements will be delivered.

We will then start the requirement process. We embrace our extensive candidate database and vast networks to find the most suitable and talented professionals in the Philippines. We panel access, test and verify the quality of staff before introduction to any client. We provide quality assurance and ensure exceptional staff placement every time.

Now that you’ve selected your team, they are 100% dedicated to your company and will report directly to you every business day from our advanced offices in the Philippines. You have direct access to your staff and you define the standards by which they work and the systems and processes they should follow. They are effectively an extension of your local team (just located remotely).

We manage all the paperwork and provide your staff with the best facilities […]

By |February 12th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on Offshore Staffing And Remote Staff Philippines

Hire a Data Management Analyst in the Philippines

Outsourced is a professional offshore staffing company specialising in the placement of quality technical staff. If you are looking for a Data Management Analyst to complete tasks such as database encoding, data mining, data research, data analysis and data quality improvement then Outsourced can definitely assist.

With Outsourced your staff report directly to you full time daily from our advanced offices in Manila, Philippines. We only employ the best and provide exceptional offshore staffing solutions.

Your full time data analyst can be responsible for tasks such a searching, procuring, processing, comprehending, synthesizing and transforming large quantities of information into meaningful data.

Your Research Analyst can produce high quality market research, prepare research publications, gather information and maintain databases, conduct market re
For more information simply contact us now.

By |December 5th, 2013|Offshore Outsourcing Philippines, Remote Staff Philippines|Comments Off on Hire a Data Management Analyst in the Philippines

Happy client testimonials

Outsourced PH satisfied client testimonials - Genesys

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Outsourced PH satisfied client testimonials - Fox Sports

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

Outsourced PH satisfied client testimonials - 2XU

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."