Increase revenue with a remote-based Customer Experience (CX) Specialist

The customer experience (CX) is defined by the total of their interactions with your business. If these interactions are positive then your sales and revenue increase and you gain a competitive edge in the marketplace. This is where a remote-based Customer Experience Specialist fits into your team because it’s their job to create a strategy that enhances the customer experience.


What does a Customer Experience Specialist do?

The role of a Customer Experience Specialist is to ensure that your customers and potential customers feel connected to your brand. At every touchpoint along their journey, whether it’s a social media post, website page, Google ad or online chat, customers and potential customers need to feel valued and respected.

An offshore Customer Experience Specialist creates a strategy that personalises these interactions and provides consumers with positive experiences. As these positive experiences accumulate you begin to develop customer loyalty and sales and revenue increase accordingly.

Essentially, this is a customer-centric role focussed on the customer journey, across all platforms and channels and all departments within your company. They identify customer needs and work with your IT, sales and marketing staff to create a strategy that optimises your company’s customer services and enhances brand awareness.

Benefits of Outsourced CX Services

Outsourced CX Services provide all the benefits of in-house CX Services but save you up to 75% of the costs, compared to hiring locally. When you hire CX Specialists in the Philippines you gain an experienced professional who creates memorable brand experiences for your customers and potential customers.

Positive brand experiences are becoming increasingly important to consumers and can even be more important than price. So when you create a journey of exceptional brand and buying experiences for your customers, you not only gain positive online reviews but also increased conversions and retention, and your reputation, sales and revenue increase. You also gain a vital edge over your competition as your company becomes the go-to authority in your market space.

Customer Experience Outsourcing in the Philippines

When you try to hire CX Specialists within your local area, you’ll be competing with every other company that wants the same type of expertise. With a limited number of specialists available, you’ll likely spend a significant amount of time and money on the recruitment process and still struggle to find the right person for the job.

On the other hand, Customer Experience Outsourcing in the Philippines gives you access to an extensive pool of experienced and qualified professionals who are happy to work for your company.

Your offshore CX Specialist works at our state-of-the-art facility in the Philippines with Outsourced providing everything they need to fulfil their role with your company. We supply their office space, computer hardware, HR support and fast-speed internet and your company benefits from their expertise.

Your new Customer Experience Specialist quickly consults with your IT, sales and marketing teams to develop a strategy that brings results fast.

For more information on hiring remote CX Specialists in the Philippines for your company, contact Outsourced today for more information.

By |November 3rd, 2022|Call Center Services, Outsourcing Staff|Comments Off on Increase revenue with a remote-based Customer Experience (CX) Specialist

Business lowdown: The popular outsourced jobs

Over the past recent years, hiring an outsourcing company has become a global business phenomenon. Companies from small boutiques to big brands have turned to outsourced jobs to cut operation costs resulting in an increase profitability and more customer intake. The South-East Asia region is the most involved in the outsourced boom when it comes to offshore jobs. With English being taught as a compulsory secondary language, cultural barriers are becoming less and less distinct and working alongside foreign workers is not the most impossible thing to achieve anymore. For those overseas, the chance to work with global corporations can only mean an economical improvement. For those already living in the company’s original geographical area, it could mean potentially being made redundant. Either way, here are the most popular offshore staff jobs on the market that is likely to be outsourced.

offshore jobs

1. Computer Programming and IT jobs

Outsourcing it services is the most popular outsourced work out of the rest. According to statistics released by Bureau of Labor, computer programming is the number one job that is most likely to be outsourced to SEA countries such as India and the Philippines, where competitive software developers, computer programmers and IT analysts are more than happy to charge 1/10th of the labor cost of the average Australian/American wage. There is also usually little time difference involved, meaning that working alongside overseas counterparts has next to no difficulty with the power of the Internet and video streaming such as Skype. Business giants such as Microsoft, Dell and IBM have opened up offshore operations and have reported at least 40% reduction in cost and a relatively good quality output.

2. Phone/Customer Support

Maintenance support jobs are slowly being outsourced overseas for a number of different reasons. Not only does it cut operation costs, but it also takes advantage of the time difference – companies can now offer 24 hour customer service by not only having local phone support available, but having offshore lines open for outside of normal business hours. This can shine a positive light to the company itself as it will most likely increase customer satisfaction who don’t need to wait until 9am the next morning to take to a specialist. The Philippines is the number one country for offshore jobs related to phone support. This is due to their stellar proficiency in English. They have now become the third largest English speaking country behind the US and UK which means a next to none language barrier frustration.

3. Business Process Outsourcing (BPO)

Aside from Call Centres, Business Process Outsourcing (BPO) is one of the most common job functions for outsourcing. BPO’s are used for mundane business functions such as filling up health care paper work accounting transaction and other miscellaneous tasks that don’t necessarily require a localised employee to complete. By offshoring these job roles, it cuts company costs significantly without a huge sacrificial loss.

4. Drafters

The best laid plans often need someone to draw them up so they can be put into action, which is what drafters are hired to do. Architects, scientists and engineers all need the help of professional drafters who draw up detailed plans for projects using specifications and sketches of the original idea, utilising the knowledge of manufacturing and engineering. It’s an essential job, but it’s one that can be easily outsourced as long as there is appropriate communication strategies implemented.

5. Human Resources

Human Resources Management is the sector within an organisation that focuses on the recruitment of, management of and providing director for the staff of the company. They ultimately deal with issues such as compensation, performance management, organisation development, employee wellbeing, communication and administration. Although it seems like a job that will best fit someone who is physically there within the company building, it can be difficult for a small corporation in terms of difficulty and cost to handle firing, firing, payroll, benefits packages and all other tasks that HRM is responsible for. For this reason, many start up companies outsource HR tasks to offshore staff where production costs are low but possess the capabilities and qualifications to manage these important functions.

6. Tax Preparers

This is another popular outsourced job that does not necessarily require a face to face interaction. The only requirements that this jobs needs to be completed is comprehensive information on the client’s financial information and in-depth knowledge on applicable tax laws in that specific country. Although governments are now making companies to let their customers know if their tax is being complete overseas in an effort to keep the job in the country, the attempt seems futile as more companies are offshoring tax preparers.

7. Writers

Media publications have now been in a steady decline over the years from a loss in advertising revenue due to the fact that people are now resorting to the Internet to get their daily dose of business, entertainment and sports news. In order to cut costs and minimise financial hits, newspapers and magazines are now relying heavily on writers from overseas to produce high quality content for the fraction of the cost. This can also include outsourced jobs involving writing up company reports, blog posts, SEO content and even movie scripts.

8. Personal Assistants

Although CEOs within large corporations may need someone in the flesh to help them with their day to day tasks, small start-up business owners may not be able to afford such a luxury. However this is combatted by turning to virtual assistants that can offer their services online, which is most beneficial during the early days of company launch, where phone calls and emails from potential clients are expected. With their help, business owners can relieve an entire workload off their hands and focus on building up the company instead of answering emails, scheduling flights and hotels and collating mundane paperwork.

9. Graphic Designers

The fundamental element of graphic design is that usually it does not involve customer interaction so the worry about language barriers is non existent. Many companies are looking at offshore staff with the same creative flair to complete graphic design work for their company for a fraction of the local wage cost. Tasks like upgrading your brand logo, designing your website, creating marketing materials and more can be completed by off-site staff easily and harmoniously when solid communication is involved.

10. Research and Development

Global company giants are taking advantage of the highly skilled professionals overseas to do their research in English-emerging countries such as the Philippines to reduce operation costs. In 2012, Microsoft spent $100 million to build a research centre in cChine which employed 1,500 staff with more companies following this outsourced jobs strategy.

Outsourced is a leading IT outsourcing BPO Philippines company that provides dedicated offshore staff and offshore staffing services that focuses mainly on outsourced it services. As one of the leading IT BPO solutions experts today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today!

By |August 20th, 2022|Outsourcing Staff|Comments Off on Business lowdown: The popular outsourced jobs

How can Recruitment Process Outsourcing (RPO) in the Philippines benefit your company?

One of the ways you can reduce the mundane and repetitive tasks performed by your staff and save both time and money is by recruitment process outsourcing (RPO) in the Philippines.

Outsourced is a leading provider of RPO in the Philippines and we have built a solid reputation for our expertise in all areas of recruitment across an extensive range of roles. Recruitment, of course, is an integral part of every business, but the amount of time and money spent on these processes can easily be spent elsewhere.

What you need is a provider who manages all the varying elements of the recruiting process, leaving your in-house staff to focus on building your business. Afterall, there’s little to be gained by diverting your senior staff and embroiling them in a process that can be lengthy, frustrating and exhausting. It’s much more productive to outsource recruitment to the Philippines and hire a provider who can fulfill all your requirements, quickly and easily.

What is recruitment process outsourcing (RPO)?

Recruitment process outsourcing (RPO) is where you transfer all or part of your recruitment processes to an external provider. This may be just a single recruitment drive, but more often than not, companies are now permanently transferring these tasks to a provider.

Your RPO provider can leverage your in-house staff, but they generally use their own recruitment specialists, as well as technology and methodology to manage the recruitment processes. In essence, they become a stakeholder who is responsible for sourcing candidates, shortlisting, interviewing, testing (if required), hiring and onboarding all future employees of your company.

What is recruitment process outsourcing (RPO) in the Philippines?

Many businesses now outsource to the Philippines looking to hire full-time employees who operate remotely. They partner with workforce outsourcing services to grow and expand their business in a new region. Recruitment process outsourcing (RPO) in the Philippines is simply another way to reduce your margins and grow your business.

RPO in the Philippines is a growing industry that provides a pain free solution for hiring highly talented, experienced and qualified professionals. With access to a large pool of professionals, Outsourced can quickly identify suitable candidates for your company (based on your criteria), even in a very tight labour market. Talent acquisition is one of our specialities and we have the expertise and resources to scale your recruitment drives to meet your demands, regardless of the labour market.

How can RPO in the Philippines benefit your company?

It’s fair to say that the success of your company depends on the type of people you hire, which is why recruitment drives have become so complex and time-consuming. No-one wants to make a mistake and hire the wrong people, but it does happen, all too frequently. This is one of the reasons why you need to partner with Outsourced – the leading provider of RPO in the Philippines.

When you outsource recruitment to the Philippines you also benefit from a streamlined workforce that defies fluctuating labour markets and a reduced time to fill roles within your company. Whether that’s HR staff, accountants, PAs or secretaries, maybe a geologist, computer expert or marketing specialist, even a web designer, concept artist, educational technologist or medical coder. Outsourced has the resources to permanently manage your recruitment processes in the Philippines.

Isn’t it time you outsourced recruitment to the Philippines?

For more information on Recruitment Process Outsourcing (RPO) in the Philippines, contact Outsourced today.

By |June 27th, 2022|Outsourcing Staff|Comments Off on How can Recruitment Process Outsourcing (RPO) in the Philippines benefit your company?

Everything you need to know about Workforce Outsourcing in the Philippines

If one of your goals is to grow and expand your business at minimum cost or to extend into new regions, have you considered workforce outsourcing in the Philippines?

Workforce outsourcing is a strategy where you hire a team of employees at one time to fulfill a range of roles within your company. It’s a proven way to save time and money on a recruitment process that can be exhausting, frustrating and time consuming.

Outsourced is a leading provider of workforce outsourcing in the Philippines, ensuring that your company has the best mix of talented individuals to help achieve your goals.

What is workforce outsourcing?

Workforce outsourcing is when you engage a third party (such as Outsourced) to recruit and onboard your extended staff and labour force. Attempting to find multiple employees at one time can be an exhausting experience, particularly when the talent pool is low. This often delays your plans and entangles senior staff in not only covering a large range of repetitive tasks, but also requires them to take on additional recruitment activities.

If your business is large enough to have HR personnel, then this doesn’t always solve the problem, particularly when the type of employees you require are few and far between. Trying to find experienced professionals can be difficult, let alone enough employees to fill a call centre or start up a new factory overseas. These are just some of the reasons why engaging with workforce outsourcing services has become a very popular strategy for many growing businesses around the world.

What is workforce outsourcing to the Philippines?

Workforce outsourcing to the Philippines means that your new employees, often a mix of professionals and labour workers, live and work in the Philippines. This isn’t as much of a problem as you might at first believe, because managing a remote team of employees is very similar to managing them locally. The only difference is that you need to communicate via email, phone, messaging or Zoom, rather than in-person.

You can, of course, engage a workforce outsourcing service to hire your new workforce overseas and then manage them yourself. However, this is often a challenging experience because your manager will need an intimate knowledge of a whole range of regulations and standards in the host country. The easy solution is to partner with the team at Outsourced, because we can fulfill this role for you as well.

What is workforce management outsourcing?

Workforce management outsourcing is where you hire a team to manage your remote based employees. You can hire a management team in the Philippines to manage your overseas workforce, just as easily as you can hire a local team to manage a local workforce.

Outsourced not only has a reputation for excellence in outsourcing workforces for overseas companies, but we are also well known for our management skills. This means that we share all the employee management tasks with your company from payrolls, annual leave and sick leave to training, performance management and hiring and firing.

The Outsourced team is on the ground, performing all the normal day to day management tasks and keeping your workforce focussed on your objectives. If you want to expand your business overseas, whilst reducing your costs and responsibilities, then leveraging the workforce outsourcing services at Outsourced is an opportunity you cannot afford to miss!

For more information on Workforce Outsourcing in the Philippines, contact Outsourced today.

By |June 20th, 2022|Outsourcing Staff|Comments Off on Everything you need to know about Workforce Outsourcing in the Philippines

Outsourcing vs Insourcing

Productivity, efficiency and flexibility is the mantra of business leaders, but the critical factor is your workforce. With the right people onboard you can increase productivity and achieve your goals faster, but to do that, you need an efficient recruitment and hiring model.

This brings us to the question of outsourcing vs insourcing. The former being a highly successful, efficient, flexible and cost saving model of hiring new employees. The latter is the traditional pathway for hiring staff that’s often time consuming, frustrating and expensive.

Let’s take a look at both outsourcing and insourcing, so you can decide whether your business can benefit from a change in your hiring practices.

What is insourcing?

Insourcing is the model traditionally used by most companies today to hire new employees. Once hired locally, these employees are allocated to specific jobs, roles, tasks or projects. All work is kept in-house with no outside, freelance or outsourced input.

Pros of insourcing

One benefit if insourcing is that you’re using your own people to manage your operations. These people are dedicated to your company and understand your brand and its messaging.

They are onboard with your company’s identity, culture, values and ethics and are more than capable of representing your company to the public. Another benefit of insourcing is that you completely control the processes and systems used by your in-house employees to achieve your company’s goals.

These have been the benefits that have bolstered adherence to insourcing – familiarity and control. However, when compared to outsourcing to a reliable offshore outsourcing company (such as Outsourced), they no longer continue to be as meaningful as once thought.

Cons of insourcing

The obvious disadvantage to insourcing are the costs involved in recruiting, hiring, onboarding and training new employees. Whether these new employees free up existing in-house staff to work on more sensitive tasks or projects or whether they are engaged specifically to work on designated tasks and projects, new staff still need to be hired and that costs money.

What is outsourcing?

Outsourcing is where you contract a third party company to manage the recruitment, hiring and onboarding of new full-time, dedicated employees for your company. Generally these new employees are hired locally, but they can be located overseas (termed offshore outsourcing).

Pros of outsourcing

When you outsource staff overseas, you can save up to 75% of the costs of hiring locally. Your in-house staff manage your core tasks, while your outsourced staff manage your non-core tasks and projects. Outsourcing gives you access to a large pool of talented, experienced and skilled professionals who work full-time for your company. They quickly come up to speed with your company’s values, ethics, culture and goals and you retain full control over their work.

Cons of outsourcing

When you partner with Outsourced in the Philippines, there are no downsides to outsourcing. That’s because your new staff work in our state-of-the-art facility in Manila. We provide all the resources they need, manage all their HR requirements, sick leave, holidays and payroll. To ensure they are fully compliant with your goals and desired outcomes they use your processes and systems, which are managed by your in-house staff. You have direct control of their day to day activities, whilst we manage all their daily needs.

Outsourced is one of the leading providers of full-time, offshore outsourced staff in the Philippines. We are more than happy to discuss your staffing needs and explain how we can help your company achieve your goals, quickly and efficiently.  Contact us today for more information.

By |June 15th, 2022|Outsourcing Staff|Comments Off on Outsourcing vs Insourcing

Outsourcing vs Offshoring vs Offshore Outsourcing

outsourcing vs offshoring vs offshore outsourcing - Outsourced

Outsourced is a leading offshore outsourcing provider in the Philippines, but what does that actually mean?

Let’s take a look at outsourcing, offshoring and offshore outsourcing, so you can decide which is best for your company. We’ll also look at the pros and cons of each staffing model.

What is outsourcing?

Outsourcing is where a company contracts a third party to perform certain non-core tasks, roles or processes. This third party is usually in the same location as the outsourcing company but it can be located overseas (the latter is better known as offshore outsourcing, which we explain later).

Pros of outsourcing

The biggest benefit of outsourcing is that you can save up to 75% of the costs of hiring locally. It also frees up some of your resources to focus on your core activities, increases production capacity and improves service quality. Then there’s access to an extensive talent pool of professionals who can help grow and expand your business very quickly.

Cons of outsourcing

Since your company is delegating work to another company, you usually don’t have total control over the execution and outcomes of their work. In essence, you have less control over the systems and processes that are required to produce the outcomes you desire.

What is Offshoring?

Offshoring is where a company relocates part of their business operations or processes to a different location, usually overseas. Whilst critical operations may be offshored, it’s less likely that core activities will be relocated, but not outside the realms of possibility.

Pros of offshoring

The biggest benefit of offshoring is that your company’s systems and processes are still performed by your company, providing you with complete control over the outcomes. Other benefits include the reduced costs of operating overseas, but the bigger benefit is often the tax incentives in the overseas country.

Cons of offshoring

One of the biggest issues with offshoring is the social and cultural differences between the two countries that can often lead to misunderstandings or a lack in communication. Then there’s the time differences and difficulty with overseeing work performed in another country, including quality assurance. Finally, there’s the potential for political or armed confrontations overseas.

What is offshore outsourcing?

This combines both the outsourcing and offshoring models. It’s where you outsource non-core tasks or processes to an overseas country. This model is often confused with the outsourcing model, because many major companies outsource to a third party in another country, so they simply call it outsourcing for simplicity.

Offshore outsourcing is a model that encompasses production offshoring (Business Process Outsourcing or BPO), system services outsourcing, and innovation, IT or software outsourcing. In other words, the main company actually builds specialist teams or facilities overseas that are managed locally on behalf of the parent company. This is a model that Outsourced practices and is very popular across a wide range of industries.

Pros of offshore outsourcing

The benefits of this model are similar to outsourcing and offshoring, but the biggest benefit and what makes this model so popular is that you have local control. This means that Outsourced uses your systems and processes to manage your overseas teams or facilities, giving you complete control over the outcomes.

Cons of offshore outsourcing

Disadvantages of both outsourcing and offshoring are negated with this model, leaving only the geopolitical and military risks that are inherent in operating overseas.

Outsourced is one of the leading offshore outsourcing companies in the Philippines. Contact us today for more information.

By |June 1st, 2022|Outsourcing Staff|Comments Off on Outsourcing vs Offshoring vs Offshore Outsourcing

Contracting vs Full-time Staff Outsourcing

contracting vs. fulkl time outsourcing

Contracting or hiring the right type of employees is a critical component in the growth, expansion and success of any business. The costs of hiring, recruitment and onboarding, however, are expensive and they don’t always result in the outcomes you expect.

The alternative to hiring new employees locally is outsourcing, a model that has quickly gained traction over the past 10 years. Many companies, whether small businesses or large multi-nationals, outsource a large proportion of their non-core tasks to third party companies. Why do they do this? What are the benefits of outsourcing vs in-house hiring, and when is outsourcing more beneficial than contracting new employees to work in-house?

Why is outsourcing so popular?

Outsourcing means that you delegate some or all of your non-core activities to a third party. Generally, this third party is in the same country as your business, but it can be located overseas, when it’s called offshore outsourcing.

There are many benefits to an outsourcing model with the biggest advantage being that it saves your company a significant amount of money. It can, in fact, save up to 75% of the recruitment, hiring and onboarding costs, when compared to hiring locally.

Another benefit is that outsourcing gives you access to an extensive pool of highly talented professionals who have the experience and drive to help your company expand and grow. The ability to save money and have easy access to a large range of specialists can’t be undervalued, particularly in a highly competitive market where expertise is difficult to find.

What are the benefits of outsourcing vs in-house hiring?

One of the reasons why many people believe that in-house hiring is better than outsourcing is the belief that your in-house employees will be more reliable and dedicated to your business than someone working remotely overseas. That person will likely work for multiple clients and won’t have your goals as their priority.

When you partner with Outsourced, however, all your offshore staff work full-time for your company and are dedicated to your goals. This is one of the reasons why we are one of the leading providers of offshore outsourced staff in the Philippines. We understand your concerns and have built a solid reputation for providing you with the dedicated staff you require and the control over their work you demand. This gives you the confidence you need to hire a team of remote-based employees.

That’s why we don’t offer small project based outsourcing, where people work on multiple projects or for multiple companies. We know you want dedicated staff and that’s the basis of our business model.

When is in-house hiring better than outsourcing?

In-house hiring is a suitable staffing model when you need new people to perform your company’s core tasks or when your in-house staff are too busy with non-core tasks to complete their core tasks. It’s also suitable when you want complete control over specific tasks or projects and personally prefer to keep your employees on-site and physically close.

Outsourced, however, can help you build an offshore team of reliable, dedicated, professional and highly experienced people who can comfortably liaise with your in-house team and work towards the same goals. If you want a team of committed specialists to help your company grow and expand, whether locally, nationally or internationally, then partnering with Outsourced gets you one step closer to your goal.

Outsourced is one of the leading providers of full-time outsourced staff in the Philippines. Contact us today for more information.

By |May 22nd, 2022|Outsourcing Staff|Comments Off on Contracting vs Full-time Staff Outsourcing

Sales Outsourcing to the Philippines

sales outsourcing philippines

Are you concerned about the performance, outcomes and costs of your sales team? Maybe you need to expand your team but are unable to carry the costs of recruitment, hiring and onboarding. Then there’s the problem of finding the right people with the experience and skills you need to begin meeting their sales goals immediately.

That’s where sales outsourcing to the Philippines can help, because it’s the solution to all of these problems.

What is sales outsourcing?

Sales outsourcing is where you contract a third party to engage a highly experienced and talented sales team for your company. This new team works alongside your in-house team and uses your systems and processes to identify potential leads, engage these leads and then pass them onto your account executives.

What are the benefits of sales outsourcing to the Philippines?

A large number of local, national and multi-national companies now rely on sales outsourcing to the Philippines to grow and expand their business and their revenue. This is a cost-effective strategy that has proven to create better results than in-house sales teams, giving your company a significant competitive edge.

Running multiple campaigns, combined with high attrition rates and rising customer acquisition costs are challenges that can become insurmountable for many companies. After all, when your revenue is based on the results of an in-house sales team, attrition, rising costs and less than par performances eventually take their toll.

The benefits of partnering with Outsourced, a leading provider of offshore outsourcing in the Philippines is that we help your business save money and still achieve your goals quickly and efficiently. So let’s take a look at the how sales outsourcing to the Philippines can solve some of your biggest pain points.

Outsourcing drastically reduces your attrition rates

Outsourcing to the Philippines means that you can build a team of experienced sales professionals who are dedicated to your company. They work full-time and become emersed in your company’s culture, ethics and values. Filipinos are extremely hard working and loyal employees. This minimises your attrition rates and allows you to build a solid team of sales professionals who remain with your company for many hears.

Outsourcing allows you to run multiple sales campaigns

Building multiple sales teams to work on different campaigns is one of the big benefits of outsourcing. We can manage the day to day needs of these teams for you at our state-of-the-art facility in Manila, whilst you manage their daily sales activities. You have complete control over their work, enabling your company to easily integrate your campaigns and achieve your desired outcomes.

Outsourcing gives you access to a pool of talented professionals

As the leading provider of outsourced sales professionals in the Philippines, we have access to an extensive pool of talented professionals who have the experience, skills and background you require. We can find you anything from one additional team member to one or more highly capable sales teams who will work alongside your in-house teams to achieve your goals.

Outsourcing saves you money and increases your bottom line

Outsourced manages the recruitment, hiring, onboarding and day to day management of your new sales team. This saves you up to 75% of the costs compared to hiring locally. It’s a proven strategy for hiring exceptional staff without breaking the bank.

To discuss how outsourcing your sales staff to the Philippines can help your bottom line, contact our specialist team today for more information.

By |May 16th, 2022|Outsourcing Staff|Comments Off on Sales Outsourcing to the Philippines

Outsourcing Companies in the Philippines

Are you looking for the best outsourcing companies in the Philippines? Outsourced is an award-winning, ISO certified and leading outsourcing company in the Philippines. We provide staff outsourcing services to a wide range of companies around the globe and in a variety of industries. 

When you team up with Outsourced, you can hire dedicated full-time offshore staff to build your own highly talented home-based or office-based team in the Philippines. With access to an extensive network of professionals, across a huge range of markets, growing and expanding your business just became a lot easier and much more affordable.

Save money by partnering with outsourcing companies 

The biggest reason for partnering with outsourcing companies is to save money. Whether you want to build an entire offshore team to manage a new market, supplement your in-house team or even manage an in-house department, outsourcing lets you do more with less. 

In a competitive environment where cost-cutting strategies are a priority, reducing your operating costs is essential. Outsourced is a reliable company, based in the Philippines, with a reputation for transparent pricing, no lock-in contracts, ethical staff treatment and a very high retention rate (more than 95%). With our business model, you can save up to 75% of the costs compared to hiring equivalent staff locally and is the reason why we are so successful.

Remote home-based or office-based staff?

Outsourced is one of only a few outsourcing companies that offer both home-based and office-based offshore staff. The obvious difference between these two models is that hiring home-based staff broadens the available talent pool because lots of professionals prefer to work from home to avoid a long commute in Manila, whereas office-based staff work at our state-of-the-art facility in Manila.

Adopting a home-based model is more suitable for small teams (1 to 10 staff) and they usually accept lower salaries. Office-based staff, however, have access to conference and meeting rooms that encourages collaboration with your in-house teams. They also have access to our high-speed internet and failover with improved ISO certified data security; office-based staff are suitable for larger teams (2 to 100 staff). We can help you decide which model works best for your situation and explain the models in more detail.  

Managed operations or dedicated offshore staff?

Some companies require managed operations and others prefer dedicated offshore staff. So what’s the difference and which is best for your company? 

Our managed operations model means that we provide your home-based or office-based staff with all the employment services they need. This includes recruitment, HR, payroll, sick leave, holiday pay, performance management and labour compliance. If you opt for office-based staff, we also provide these same facilities, as well as high speed internet, IT support and other resources they need to fulfill their role with your company. They report to you every day and we manage their working environment.

On the other hand, our dedicated offshore staffing model means that your remote-based staff work during your business hours, operating as an extension to your in-house team. You select your new staff from a shortlist of candidates, based on your criteria, and they work either at home or in our facility. You have direct control of your dedicated offshore staff and dictate the systems and processes they should follow, whilst we manage their operations.

With more than 10 years’ experience providing offshore staff to companies around the world, we know that we can help you save money, increase profitability and scale your business quickly. 

Outsourced is one of the leading outsourcing companies in the Philippines. Contact us today for more information.

By |May 13th, 2022|Outsourcing Staff|Comments Off on Outsourcing Companies in the Philippines

Outsourcing for accountants is a practical and cost effective strategy

outsourcing for accountants

Whether you’re a start-up business or a large multi-national company, finding the right type of staff can be a difficult and time consuming process. That’s why outsourcing for accountants in the Philippines is a popular strategy because it provides a stress-free solution for hiring qualified and experienced full-time staff.

What is outsourcing for accountants?

Outsourcing for accountants is a proven strategy for hiring full-time employees who operate remotely but are still regarded as an integral member of your team. They handle all your company’s accounting tasks and can be hired quickly and efficiently with the help of the Outsourced team. 

Accounting & outsourcing – what are the benefits?

Many companies find it difficult to find and retain experienced accountants, particularly at the rates they demand when hiring locally. So one of the biggest benefits of outsourcing accounting services in the Philippines is cost-efficiency which helps to increase your margins. In fact, you can save up to 75% of the costs spent when hiring locally, including the recruitment costs and their full-time salary – when you outsource to the Philippines. 

A business model based on outsourcing for accountancy services operates extremely well for a variety of reasons, one of which is the move towards cloud-based technology. This means that you can have a team of accountants in the Philippines who can instantly access all your data and collaborate with your in-house team in real-time. Along with saving you a significant amount of money, this approach helps to streamline your business’s performance and support further development and growth. 

Outsourced accounting in the Philippines also gives you access to a large pool of talented professionals who are ready and willing to take on a full-time role with your company (many are CPA and CA accredited). All you need to do is provide us with your criteria and we provide you with a shortlist of qualified candidates. As you can appreciate, the savings in both time and money when outsourcing for accountants, rather than employing locally, can be significant.

Your full-time outsourced accounting staff will fulfill all your criteria and be ready to start work immediately at our state-of-the-art facility in the Philippines. We manage all the on-boarding processes for your company and provide all the resources and infrastructure they need to operate as a valuable member of your team. 

What type of outsourced accounting services do you need?

Some of the services that outsourced accounting professionals can provide include accounts payable and receivable, bookkeeping, payroll processing and even tax advice. Then there’s BAS preparations, audits, budget forecasting, compliance reporting and much more, as follows:

  • Reconciling bank statements with ledger entries.
  • Preparing budget forecasts and risk analysis assessments.
  • Processing tax payments and returns.
  • Tracking payments to suppliers, employees and stakeholders.
  • Managing balance sheets and profit/loss statements.
  • Reporting on your company’s financial health and liquidity.
  • Auditing financial transactions.
  • Examining employee expenses.
  • Identifying areas where costs can be reduced and profits maximised.

When outsourcing finance and accounting services to the Philippines, skills such as attention to detail, business acumen, computer literacy, and analytical and communication skills are assured. So if you want to save money and grow your business, outsourcing accounting work will definitely give you a competitive edge and help to ensure your future success.

If you believe that your company can benefit from outsourcing for accountants in the Philippines, why not contact Outsourced today for more information?

By |January 20th, 2022|Outsourcing Staff|Comments Off on Outsourcing for accountants is a practical and cost effective strategy

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