One of the ways you can reduce the mundane and repetitive tasks performed by your staff and save both time and money is by recruitment process outsourcing (RPO) in the Philippines.

Outsourced is a leading provider of RPO in the Philippines and we have built a solid reputation for our expertise in all areas of recruitment across an extensive range of roles. Recruitment, of course, is an integral part of every business, but the amount of time and money spent on these processes can easily be spent elsewhere.

What you need is a provider who manages all the varying elements of the recruiting process, leaving your in-house staff to focus on building your business. Afterall, there’s little to be gained by diverting your senior staff and embroiling them in a process that can be lengthy, frustrating and exhausting. It’s much more productive to outsource recruitment to the Philippines and hire a provider who can fulfill all your requirements, quickly and easily.

What is recruitment process outsourcing (RPO)?

Recruitment process outsourcing (RPO) is where you transfer all or part of your recruitment processes to an external provider. This may be just a single recruitment drive, but more often than not, companies are now permanently transferring these tasks to a provider.

Your RPO provider can leverage your in-house staff, but they generally use their own recruitment specialists, as well as technology and methodology to manage the recruitment processes. In essence, they become a stakeholder who is responsible for sourcing candidates, shortlisting, interviewing, testing (if required), hiring and onboarding all future employees of your company.

What is recruitment process outsourcing (RPO) in the […]

If one of your goals is to grow and expand your business at minimum cost or to extend into new regions, have you considered workforce outsourcing in the Philippines?

Workforce outsourcing is a strategy where you hire a team of employees at one time to fulfill a range of roles within your company. It’s a proven way to save time and money on a recruitment process that can be exhausting, frustrating and time consuming.

Outsourced is a leading provider of workforce outsourcing in the Philippines, ensuring that your company has the best mix of talented individuals to help achieve your goals.

What is workforce outsourcing?

Workforce outsourcing is when you engage a third party (such as Outsourced) to recruit and onboard your extended staff and labour force. Attempting to find multiple employees at one time can be an exhausting experience, particularly when the talent pool is low. This often delays your plans and entangles senior staff in not only covering a large range of repetitive tasks, but also requires them to take on additional recruitment activities.

If your business is large enough to have HR personnel, then this doesn’t always solve the problem, particularly when the type of employees you require are few and far between. Trying to find experienced professionals can be difficult, let alone enough employees to fill a call centre or start up a new factory overseas. These are just some of the reasons why engaging with workforce outsourcing services has become a very popular strategy for many growing businesses around the world.

What is workforce outsourcing to the Philippines?

Workforce outsourcing to the Philippines means that […]

Productivity, efficiency and flexibility is the mantra of business leaders, but the critical factor is your workforce. With the right people onboard you can increase productivity and achieve your goals faster, but to do that, you need an efficient recruitment and hiring model.

This brings us to the question of outsourcing vs insourcing. The former being a highly successful, efficient, flexible and cost saving model of hiring new employees. The latter is the traditional pathway for hiring staff that’s often time consuming, frustrating and expensive.

Let’s take a look at both outsourcing and insourcing, so you can decide whether your business can benefit from a change in your hiring practices.

What is insourcing?

Insourcing is the model traditionally used by most companies today to hire new employees. Once hired locally, these employees are allocated to specific jobs, roles, tasks or projects. All work is kept in-house with no outside, freelance or outsourced input.

Pros of insourcing

One benefit if insourcing is that you’re using your own people to manage your operations. These people are dedicated to your company and understand your brand and its messaging.

They are onboard with your company’s identity, culture, values and ethics and are more than capable of representing your company to the public. Another benefit of insourcing is that you completely control the processes and systems used by your in-house employees to achieve your company’s goals.

These have been the benefits that have bolstered adherence to insourcing – familiarity and control. However, when compared to outsourcing to a reliable offshore outsourcing company (such as Outsourced), they no longer continue to be as meaningful as once thought.

Outsourced is a leading offshore outsourcing provider in the Philippines, but what does that actually mean?

Let’s take a look at outsourcing, offshoring and offshore outsourcing, so you can decide which is best for your company. We’ll also look at the pros and cons of each staffing model.

What is outsourcing?

Outsourcing is where a company contracts a third party to perform certain non-core tasks, roles or processes. This third party is usually in the same location as the outsourcing company but it can be located overseas (the latter is better known as offshore outsourcing, which we explain later).

Pros of outsourcing

The biggest benefit of outsourcing is that you can save up to 75% of the costs of hiring locally. It also frees up some of your resources to focus on your core activities, increases production capacity and improves service quality. Then there’s access to an extensive talent pool of professionals who can help grow and expand your business very quickly.

Cons of outsourcing

Since your company is delegating work to another company, you usually don’t have total control over the execution and outcomes of their work. In essence, you have less control over the systems and processes that are required to produce the outcomes you desire.

What is Offshoring?

Offshoring is where a company relocates part of their business operations or processes to a different location, usually overseas. Whilst critical operations may be offshored, it’s less likely that core activities will be relocated, but not outside the realms of possibility.

Pros of offshoring

The biggest benefit of offshoring is that your company’s systems and […]

Contracting or hiring the right type of employees is a critical component in the growth, expansion and success of any business. The costs of hiring, recruitment and onboarding, however, are expensive and they don’t always result in the outcomes you expect.

The alternative to hiring new employees locally is outsourcing, a model that has quickly gained traction over the past 10 years. Many companies, whether small businesses or large multi-nationals, outsource a large proportion of their non-core tasks to third party companies. Why do they do this? What are the benefits of outsourcing vs in-house hiring, and when is outsourcing more beneficial than contracting new employees to work in-house?

Why is outsourcing so popular?

Outsourcing means that you delegate some or all of your non-core activities to a third party. Generally, this third party is in the same country as your business, but it can be located overseas, when it’s called offshore outsourcing.

There are many benefits to an outsourcing model with the biggest advantage being that it saves your company a significant amount of money. It can, in fact, save up to 75% of the recruitment, hiring and onboarding costs, when compared to hiring locally.

Another benefit is that outsourcing gives you access to an extensive pool of highly talented professionals who have the experience and drive to help your company expand and grow. The ability to save money and have easy access to a large range of specialists can’t be undervalued, particularly in a highly competitive market where expertise is difficult to find.

What are the benefits of outsourcing vs in-house hiring?

One of the reasons why […]

Are you concerned about the performance, outcomes and costs of your sales team? Maybe you need to expand your team but are unable to carry the costs of recruitment, hiring and onboarding. Then there’s the problem of finding the right people with the experience and skills you need to begin meeting their sales goals immediately.

That’s where sales outsourcing to the Philippines can help, because it’s the solution to all of these problems.

What is sales outsourcing?

Sales outsourcing is where you contract a third party to engage a highly experienced and talented sales team for your company. This new team works alongside your in-house team and uses your systems and processes to identify potential leads, engage these leads and then pass them onto your account executives.

What are the benefits of sales outsourcing to the Philippines?

A large number of local, national and multi-national companies now rely on sales outsourcing to the Philippines to grow and expand their business and their revenue. This is a cost-effective strategy that has proven to create better results than in-house sales teams, giving your company a significant competitive edge.

Running multiple campaigns, combined with high attrition rates and rising customer acquisition costs are challenges that can become insurmountable for many companies. After all, when your revenue is based on the results of an in-house sales team, attrition, rising costs and less than par performances eventually take their toll.

The benefits of partnering with Outsourced, a leading provider of offshore outsourcing in the Philippines is that we help your business save money and still achieve your goals quickly and efficiently. So let’s take a look […]

Are you looking for the best outsourcing companies in the Philippines? Outsourced is an award-winning, ISO certified and leading outsourcing company in the Philippines. We provide staff outsourcing services to a wide range of companies around the globe and in a variety of industries. 

When you team up with Outsourced, you can hire dedicated full-time offshore staff to build your own highly talented home-based or office-based team in the Philippines. With access to an extensive network of professionals, across a huge range of markets, growing and expanding your business just became a lot easier and much more affordable.

Save money by partnering with outsourcing companies 

The biggest reason for partnering with outsourcing companies is to save money. Whether you want to build an entire offshore team to manage a new market, supplement your in-house team or even manage an in-house department, outsourcing lets you do more with less. 

In a competitive environment where cost-cutting strategies are a priority, reducing your operating costs is essential. Outsourced is a reliable company, based in the Philippines, with a reputation for transparent pricing, no lock-in contracts, ethical staff treatment and a very high retention rate (more than 95%). With our business model, you can save up to 75% of the costs compared to hiring equivalent staff locally and is the reason why we are so successful.

Remote home-based or office-based staff?

Outsourced is one of only a few outsourcing companies that offer both home-based and office-based offshore staff. The obvious difference between these two […]

Whether you’re a start-up business or a large multi-national company, finding the right type of staff can be a difficult and time consuming process. That’s why outsourcing for accountants in the Philippines is a popular strategy because it provides a stress-free solution for hiring qualified and experienced full-time staff.

What is outsourcing for accountants?

Outsourcing for accountants is a proven strategy for hiring full-time employees who operate remotely but are still regarded as an integral member of your team. They handle all your company’s accounting tasks and can be hired quickly and efficiently with the help of the Outsourced team. 

Accounting & outsourcing – what are the benefits?

Many companies find it difficult to find and retain experienced accountants, particularly at the rates they demand when hiring locally. So one of the biggest benefits of outsourcing accounting services in the Philippines is cost-efficiency which helps to increase your margins. In fact, you can save up to 75% of the costs spent when hiring locally, including the recruitment costs and their full-time salary – when you outsource to the Philippines. 

A business model based on outsourcing for accountancy services operates extremely well for a variety of reasons, one of which is the move towards cloud-based technology. This means that you can have a team of accountants in the Philippines who can instantly access all your data and collaborate with your in-house team in real-time. Along with saving you a significant amount of money, this […]

Looking for additional accounting or finance staff? Considering Finance and Accounting Outsourcing? Whether you want a Filipino CPA, Filipino debt consultant, financial adviser, analyst or a Filipino mortgage broker, your new offshore full-time remote staff not only help to grow and expand your business, but also save you money.

This is popular strategy for many businesses, because it’s an extremely cost-effective approach to hiring new staff. You can save up to 75% of the costs of hiring locally when Outsourced provides you with the expert staff you require for your business. 

Let’s look at some of the professional finance and accounting roles that can benefit your company

Filipino CPA

Your dedicated Filipino CPA manages all your accounts, prepares budgets and cash flow analyses, activity statements and monthly reports, as well as lodges your tax returns. He or she will also conduct any necessary audits and prepare all financial statements. We have many Filipino CPAs that operate very successfully from the Philippines for a variety of companies. They work on a full-time basis while operating locally at our state-of-the-art facilities.

Filipino Debt Consultant

Your full-time Filipino debt consultant works from our up to date, high-tech facility in the Philippines and helps you manage your debt, finding the best deals and negotiating on your behalf. A Filipino debt consultant is a financial expert who provides […]

When customers don’t receive the help they need on their first call, they can become frustrated and belligerent. The best way to head off these problems is to provide after hours support services to address your customer’s issues immediately.

The problem is that not many companies can afford to pay for a 24 hour customer service, due to the penalty rates that need to be paid to employees. This leaves your business in a precarious position where you are losing customers, but unable to fund after hours support which would help to solve the problem.

However, since customers can purchase just about anything online 24/7, it makes sense to offer after hours call centre services. In fact, your customers will expect to speak to someone in customer service if they are having a problem with their order. So what can you do?

After hours support services in the Philippines

The solution is to keep your in-house call centre operating but supplement it with an after hours call centre based in the Philippines. This is the best solution for your company, regardless of where you are located. For example, if you are located in the US or the UK, our professional customer support staff will work during the day in the Philippines to provide after hours support to your customers. In Australia, they would operate at night due to the similar time zones.

However, regardless of the hours worked, hiring after hours IT support, 24 hour online chat support or after hours help desk support is extremely cost-effective in the Philippines. That’s why a large number of companies […]