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Outsourcing v Offshoring v Offshore Outsourcing v Offshore Staffing v Remote Staffing v Outstaffing 

Within the outsourcing and offshore staffing industry there are many ways to explain the same or similar services which can be very confusing for everyone. We’ve tried to help below by listing some of the phrases used to explain services that are actually very similar and linked in many ways.

hire a dedicated developer philippines

Outsourcing v Offshoring v Offshore Outsourcing

The simplest way to explain the difference is Outsourcing means to use a 3rd party (not necessarily offshore), Offshoring means to move services offshore (not necessarily via a 3rd party) and Offshore Outsourcing means to use a 3rd party offshore to deliver services for you.

With project based Outsourcing the relationship is managed through a single point of contact under an account-based model e.g, you might engage an outsourced agency Philippines to design a logo. Offshoring is the practice of moving a company’s operating base to a foreign country where labour costs are cheaper. Offshoring is a type of outsourcing where you create an extension of your business or team in another country. Offshore Outsourcing is to combine offshoring with outsourcing. That is to move production to a third-party that is based in an overseas location typically where the cost of salaries is lower.

Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors. BPO is deemed “offshore outsourcing” if the contract is sent to another country. Typically the BPO will handle absolutely everything related to your offshore business processes (including hiring and processes).

Offshore Staffing v Remote Staffing v Outstaffing

These are all really the same thing said in a different way. Offshore staffing is the service of providing staffing solutions overseas where the team are integrated into your company culture and processes. The staff could be office-based or home-based. Remote staffing (just like Offshore Staffing) the staff members are an extension of your existing team, and are integrated into your company culture and processes. The only difference is typically “remote” implies home-based. Outstaffing is the same thing as Offshore staffing. The hired person is an extension of the client’s team and carries out job duties for the client though is officially employed by the Outstaffing supplier.

At Outsourced we like to refer to our service as Offshore Staffing as we believe it best explains the service we provide. We hire staff based in the Philippines who will report daily to their Client either remote home-based or from one of our state-of-the-art offices in Manila. Officially the staff are employed by Outsourced though they are 100% dedicated to the client and the client defines the systems and processes they follow. The staff become an extension of the client’s local team, just located remotely.

Anything that can be done remotely can be done with Outsourced.

If you would like to learn more about Offshore Outsourcing, Offshore Staffing or Remote Staffing in the Philippines please contact us for a free quote. With Outsourced you will save up to 75% compared to hiring locally.

By |March 17th, 2021|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on Outsourcing v Offshoring v Offshore Outsourcing v Offshore Staffing v Remote Staffing v Outstaffing 

Hire SQL Developers in the Philippines

At Outsourced we have experience hring professional SQL developers in the Philippines who have experience working in development environments like Oracle SQL Developer and supporting applications written in Java, C++ and C# and PHP. We also have experience hiring SQL Developers with .NET framework skills when specializing in Microsoft SQL Server.

Hire SQL Developer In the Philippines

By |June 3rd, 2020|Philippines Offshore Staffing|Comments Off on Hire SQL Developers in the Philippines

Hire JAVA Developers in the Philippines

Java (owned by Oracle) is a general-purpose programming language that is class-based, object-oriented, and designed to have as few implementation dependencies as possible. 

Java is one of the most popular programming languages running on over 3 billion devices worldwide. It is used to develop desktop and mobile applications, big data processing, embedded systems, and so on. 

Hire Java Developer In the Philippines

By |June 3rd, 2020|Philippines Offshore Staffing|Comments Off on Hire JAVA Developers in the Philippines

Staff recruitment Philippines style – How does offshore recruitment work?

Hire an offshore game moderator from the Philippines - Outsourced PH

As a successful recruitment agency in Manila, Outsourced understands that hiring the right team of workers is essential to the growth of your business. Staff recruitment Philippines style means that we provide you with only the best quality candidates who possess the right skills and character traits to fit easily into your workplace culture.

By |December 23rd, 2019|Philippines Offshore Staffing|Comments Off on Staff recruitment Philippines style – How does offshore recruitment work?

Outsourced Review 2015 Annual Magazine

Click Here to view the Outsourced Review 2015 Annual Magazine.Mock-up
CONTENTS:

  • Message from the CEO
  • How to become more cost effective
  • Three tips to make offshore staffing a success
  • Case Study: acidgreen
  • Award Winners (The Golden Globes)
  • CEBIT Australia
  • Behind The Scenes
  • Meet Joan. The Chief Behind Operations
  • Office Testimonials
  • Outsourced Turns Three
  • It’s More Fun at Outsourced
  • Black & White year end party 2015

Click Here to view the Outsourced Review 2015 Annual Magazine.

By |January 18th, 2016|Philippines Offshore Staffing|Comments Off on Outsourced Review 2015 Annual Magazine

What Is Outsourcing And What Does This Mean To Your Business?

Outsourcing Examples - What is outsourcing?
What is outsourcing and what are the benefits of outsourcing for your business? Can this strategy really help your business to cut costs, whilst at the same time help grow your business and increase your profits?

Many business owners are unsure about outsourcing and veer away from integrating this strategy into the operating structure of their company. This is a shame however, because the benefits of outsourcing can be quite profound for both small and large businesses.

The BPO industry (business process outsourcing) is fast becoming a booming industry, but what exactly is the drawcard and is there really a positive payoff for business owners, if they embrace this strategy within their company?

The rapid growth in outsourcing companies

outsourcing companies

In today’s rapidly moving marketplace where every dollar counts, business owners, now more than ever, need to keep a tight rein on their budgets. Every additional employee can exert a huge drain on a company’s budget and resources, so any cost-cutting strategies, which also help to improve a business’s output is like a panacea from heaven.

Outsourcing is one of these strategies that helps a business to cut costs and improve their bottom line, because it allows an organisation to fulfil their obligations to their employees and to their clients, whilst at the same time, keeping their overheads under tight control.

This strategy has the potential to free up valuable time within a company, so that more emphasis can be placed on creating strategies not only for future growth, but also to help expansion into areas outside of their expertise.

Current research indicates that the global outsourcing market has grown rapidly since the year 2000 and is expected to continue to grow, well into the future. In fact, global revenue paid to outsourcing companies in 2000 was $45 billion, but by 2014 this had more than doubled to $104.6 billion – a clear indication that organisations are embracing this unique method of managing their business operations with gusto.

So what is outsourcing and can your business really benefit from the BPO industry?

What is outsourcing?

What is outsourcing

Outsourcing has had a number of negative connotations surrounding it, particularly over the past ten or twenty years, but recently this strategy has become much more popular and mainstream in the business world. Entrepreneurs in particular, have taken to outsourcing with relish, as it allows them to literally be a one-man (or woman) business and to grow their business using outside expertise, on an as-needed basis.

The whole point of outsourcing is to bring in outside specialists to take over functions that would otherwise be performed by employees (or not performed at all, due to a lack of expertise within the company). This BPO solutions has risen to the challenge and has made huge inroads in helping businesses to meet their obligations, whilst creating a very lucrative niche market for themselves.

When you really think about it, outsourcing is not a new concept and has in fact, been used for many years, it is just that it has never been considered to be ‘outsourcing’.

Outsourcing Examples

Another world for ‘outsourcing’ is ‘sub-contracting’, which is a much more familiar concept to business owners. For example, how many businesses outsource transport processes to deliver their goods from the manufacturing plant to a retail store or a warehouse (also known as warehouse outsourcing)? How many businesses already engage an outside accountant, tax expert, web designer, IT management company or solicitor for their company?

Many companies now outsource their social media management, search engine optimisation, graphics and other multimedia designs, digital marketing needs and even email support and administrative services.

The majority of business owners would never consider actually employing these experts full time on their staff, they simply outsource or subcontract the work – without realising that they are already using, what are in reality, outsourcing companies.

So, if you need a definition of outsourcing, it can be considered to be where an organisation uses an external company to handle work normally performed by employees within that company.

Some other examples of very successful business activities, which are frequently outsourced, include payrolls, accounting services, staff training, technical support, customer support, call centres, procurements, manufacturing, supply chains, recruitment, computer programming, research and development, data entry, human resources and even creative design.

With an understanding of how a company can easily integrate outsourcing into a business structure, one of the obvious benefits of outsourcing is clearly in cutting costs. There are however, a number of other significant benefits to using this approach within any organisation.

Benefits of outsourcing for businesses in 2020

outsourcing 2020

All organisations are different, but each will have a core set of business activities that are very similar, regardless of their industry, but will also have many activities that are very specific to their own business or industry.

Outsourcing gives a company the ability to keep a tight rein on their overheads, whilst at the same time expanding and growing their business – not only in their core services or products, but also into complimentary areas or new and emerging markets.

So in general, there are six real world benefits of outsourcing, in the business world:

To reduce capital costs: By releasing funds that would otherwise be allocated to staff wages, you can turn fixed costs into variable costs. This provides businesses with a huge opportunity to reallocate these funds to other areas of their business, such as revenue producing activities, which previously were out of reach.

Many new start-up businesses and entrepreneurs actually design their operating structure around outsourcing. This novel approach avoids the large capital expenditures needed in the early stages of creating a business and allows many new businesses to get off the ground, businesses, which previously would have been impossible unless there was an injection of considerable funds.

When you couple outsourcing of business activities with the rapid growth in cloud technology, you can understand how many new start-up companies can literally be up and running with little capital expenditure. Along with cloud technology, the BPO industry has virtually created a new platform for business growth.

Reduced labour costs: To reduce costs, many businesses layoff staff, which has the added complication of reducing output and profits even further. The point is that subcontracting select business activities to outsourcing companies, whilst reducing funds spent on full-time human resources, also enables businesses to not only meet their obligations, but to also expand their operations.

Outsourcing also has the added benefit of enabling a company to engage in the services of a wide range of expertise, without the additional costs of funding a permanent, high-level salary. In addition, we all realise that business activities ebb and flow, meaning that staff can move from having little work on their hands one day, to being overwhelmed the next.

The ability to outsource work in busy times or to engage specialists as needed, provides a business with the flexibility to ramp up output in busy times, such as during holiday seasons or to take on new projects, all of which have a limited time frame, without tying up funds and resources.

Increased efficiency: When work is outsourced, staff can focus on their own workloads without being stressed about the mountain of work building up or having to take on additional roles, for which they are little prepared and under-skilled.

Staff therefore, are less stressed and can work more efficiently at their own jobs and refocus their efforts on core business activities. The savings made, due to increased workload efficiencies, can either be passed on to customers or reallocated into other areas of the business.

Engage expert help: Employing the skills of professionals or specialists, on a permanent basis, can eat a large hole in a company’s budget. The ability to outsource complex activities or services that need to be performed by experts to outsourcing companies, allows a business to upsell their own services to clients or to explore new and emerging markets.

For example, a company could engage an IT specialist who is experienced in coding to create a free app that helps customers to use their products more easily or complements a high end product. This type of work is just a one-time event and lends itself well to the BPO industry.

Gain a competitive edge: Reducing costs, refocusing on core business activities and being able to meet the market when demand is high, all help to give businesses an edge over the competition. Organisations can position themselves for future growth much more easily, when their overheads are minimized and they have access to the necessary expertise when needed

Small businesses in particular, can gain a much needed step up by outsourcing, enabling them to offer the same services or products as larger competitors, but at a fraction of the cost.

Benefits of outsourcing

With all of these real-world benefits that come from outsourcing a wide range of business activities to external business contractors, owners and managers rapidly move from asking what is outsourcing’ to how I can capitalise on the BPO industry in my company?’

It is fair to say that outsourcing companies are now part of an established and growing, global BPO industry. However, before hiring any individual or company on a permanent or limited basis, as with any business activity, it always pays to do your own research and due diligence.

The take home message concerning the benefits of outsourcing for businesses in 2015 is that this strategy increases the ability of a business to investigate new opportunities, whilst keeping costs contained. It opens up a whole new world for business owners, managers and entrepreneurs to explore.

By |June 8th, 2015|Business Process Outsourcing, Offshore Outsourcing Philippines, Philippines Offshore Staffing|Comments Off on What Is Outsourcing And What Does This Mean To Your Business?

How offshoring to the Philippines can have a positive effect on local employment

In a recent paper “Does offshoring reduce industry employment?” it was found that offshoring has no effect or a slight positive effect on local employment.

It may be surprising for some, but cost cutting is often not the main driver for offshoring. Almost two-thirds of recent survey respondents said their primary objective was to expand their overall team. Reports have shown that nearly 80% of businesses using offshore resources had retained or increased their local staff (with the average increase in their domestic workforce of more than 200%).

happy-employees

Offshore outsourcing is fueling business growth for SMEs and leading them to invest more in their onshore and offshore staff. Leading companies are focusing less on the cost savings alone from offshoring and focusing more on the total service improvements possible by growing an offshore staff. These service improvements allow them to increase sales, grow as a company and also increase their domestic workforce.

By using affordable staff offshore companies are able to reinvest the savings to grow other divisions of their business. Actually the large productivity gains and increased sales as a result of offshoring are creating new local jobs which are completely offsetting the jobs lost from the original offshoring.

To learn more about offshoring to the philippines simply contact us.

By |March 23rd, 2015|Offshore Outsourcing Philippines, Philippines Offshore Staffing|Comments Off on How offshoring to the Philippines can have a positive effect on local employment

Outsourced provides Exceptional Offshore Staffing services in the Philippines

MISSION STATEMENT

Our mission is to help our clients build successful and profitable businesses. Our team is driven by a passion for being exceptional and providing an uncompromising commitment to quality. Outsourced provides Exceptional Offshore Staffing services in the Philippines and our staff are the best of the best.

VISION STATEMENT

Our aim is to be internationally acknowledged for delivering the highest quality offshore staffing services.

CULTURE

We hire smart and determined professionals, and we favor ability over experience. Outsourced maintains an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our Directors and Managers are friendly and approachable with an open door policy creating a hub of the most talented professionals in the Philippines.

VALUES

  • To be exceptional
  • To deliver the highest quality
  • To be polite and respectful
  • To be the benchmark
  • To enjoy what we do

To utilise our exceptional offshore staffing services in the Philippines simply contact us.

By |January 14th, 2015|Philippines Offshore Staffing|Comments Off on Outsourced provides Exceptional Offshore Staffing services in the Philippines

3 Tips to Make Offshore Staffing in the Philippines a Success

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:

  1. What did you accomplish yesterday?
  2. What will you do today?
  3. Are there any obstacles impeding your progress?

Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training
We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.

All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. Some clients even treat staff with flights to their country, which is a life-changing experience for most Filipino’s who typically never have the luxury or opportunity to leave the Philippines.

If you don’t have the funds or time to see them in person, technologies like Skype allow you to have a virtual meeting with them. Just ensure you dedicate some time, especially in their first weeks (and ongoing) to training as you would with your local staff.

3. Make them part of the team

bpo team
Your Outsourced staff are 100% dedicated to you and your company. Every day when they start they will report directly to you and live and breathe your brand. To get the best out of your Outsourced staff, it is important to treat them as a full time member of your team and not as a detached offshore contractor. Ways to do this include providing them with an @yourbusiness email address, inviting them to team meetings, including them in company announcements and sending them your branded shirts and pens – trust me, they will wear them with pride!

Your Outsourced staff in the Philippines will be loyal and proud members of your international organisation. They are part of your global team and it’s beneficial to make them feel appreciated and involved.

For more information or to start your own team in the philippines simply contact us.

By |December 8th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on 3 Tips to Make Offshore Staffing in the Philippines a Success

Philippines Offshoring – Reasons To Hire Remote Staff from the Philippines

remote staff philippines

In any kind of business, there are two major factors that could spell the difference between failure or success. The first is cost, and the second is quality. Managing cost while maintaining or increasing quality can be a very tough challenge. Outsourcing, also known as offshoring, is one of the best solutions available to business owners who want to become more cost-effective without sacrificing quality. Through this process, companies can provide a top quality service to their clients while keeping their expenses at bay.

There are three main benefits of outsourcing:

  • Cost saving for businesses. Overhead costs can be lowered significantly by hiring remote staff.
  • Outsource technical and support tasks so you can focus on management and marketing
  • Hire dedicated specialists who can be an extension of your on-site team

Why The Philippines?
When it comes to offshoring, business owners have found many advantages in choosing the Philippines as an ideal location to hire their remote staff. World class companies in various industries follow this business model, and here are some of the reasons why:

  1. The Philippines is the third largest English speaking country in the world (in terms of English speaking population). This level of language proficiency translates into smooth working communication with minimum to zero barriers.
  2. The Philippines every year there are thousands of fresh college graduates particularly in the IT, technology, marketing and administrative field. There are also seasoned workers who have the experience to take charge of teams or manage end-to-end projects. This presents a huge opportunity for foreign businesses to utilize this endless pool of talent.
  3. The Philippines is conducive to the outsourcing industry. The culture is hospitable, and the country welcomes foreign business investors with open arms. This is because business process outsourcing (BPO) contributes a great deal to the country’s yearly gross domestic product. Offshoring is a win-win for both the business investors and the locals who are working in the Philippine BPO field.

How to Get Started With Outsourcing
Setting up your own physical office and business operation in the Philippines takes a lot of legwork. However, you can skip all the hassle by simply working with an “offshoring provider”. Outsourced.ph does the hiring of your Philippine remote staff on your behalf. They then assign your staff to work in one of their business class advanced offices in Manila’s prime locations. You have access to your remote team on a full time basis through teleconference and your preferred project management tools.

Aside from providing the office space, Outsourced also spares no expense in giving your remote staff everything they need to perform quality work for you. Tools and amenities like cutting edge computer equipment, fast internet, video conferencing tools, pantry and coffee – are all provided to your staff, so they can focus on fulfilling your business needs. Outsourced.ph also manages the payroll, HR support, daily time records, and local government compliance of your employees.

Working with Outsourced is the ultimate “shortcut” and quality assurance approach to achieving your offshoring business requirements and hiring a dedicated remote staff without going through the hassle. Simply contact us for more details about our offshore staffing services.

By |October 24th, 2014|Business Process Outsourcing, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on Philippines Offshoring – Reasons To Hire Remote Staff from the Philippines

Happy client testimonials

Extremely professional

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."