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3 Tips to Make Offshore Staffing in the Philippines a Success

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:

  1. What did you accomplish yesterday?
  2. What will you do today?
  3. Are there any obstacles impeding your progress?

Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training
We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.

All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. Some clients even treat staff with flights to their country, which is a life-changing experience for most Filipino’s who typically never have the luxury or opportunity to leave the Philippines.

If you don’t have the funds or time to see them in person, technologies like Skype allow you to have a virtual meeting with them. Just ensure you dedicate some time, especially in their first weeks (and ongoing) to training as you would with your local staff.

3. Make them part of the team

bpo team
Your Outsourced staff are 100% dedicated to you and your company. Every day when they start they will report directly to you and live and breathe your brand. To get the best out of your Outsourced staff, it is important to treat them as a full time member of your team and not as a detached offshore contractor. Ways to do this include providing them with an @yourbusiness email address, inviting them to team meetings, including them in company announcements and sending them your branded shirts and pens – trust me, they will wear them with pride!

Your Outsourced staff in the Philippines will be loyal and proud members of your international organisation. They are part of your global team and it’s beneficial to make them feel appreciated and involved.

For more information or to start your own team in the philippines simply contact us.

By |December 8th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on 3 Tips to Make Offshore Staffing in the Philippines a Success

Philippines Offshoring – Reasons To Hire Remote Staff from the Philippines

remote staff philippines

In any kind of business, there are two major factors that could spell the difference between failure or success. The first is cost, and the second is quality. Managing cost while maintaining or increasing quality can be a very tough challenge. Outsourcing, also known as offshoring, is one of the best solutions available to business owners who want to become more cost-effective without sacrificing quality. Through this process, companies can provide a top quality service to their clients while keeping their expenses at bay.

There are three main benefits of outsourcing:

  • Cost saving for businesses. Overhead costs can be lowered significantly by hiring remote staff.
  • Outsource technical and support tasks so you can focus on management and marketing
  • Hire dedicated specialists who can be an extension of your on-site team

Why The Philippines?
When it comes to offshoring, business owners have found many advantages in choosing the Philippines as an ideal location to hire their remote staff. World class companies in various industries follow this business model, and here are some of the reasons why:

  1. The Philippines is the third largest English speaking country in the world (in terms of English speaking population). This level of language proficiency translates into smooth working communication with minimum to zero barriers.
  2. The Philippines every year there are thousands of fresh college graduates particularly in the IT, technology, marketing and administrative field. There are also seasoned workers who have the experience to take charge of teams or manage end-to-end projects. This presents a huge opportunity for foreign businesses to utilize this endless pool of talent.
  3. The Philippines is conducive to the outsourcing industry. The culture is hospitable, and the country welcomes foreign business investors with open arms. This is because business process outsourcing (BPO) contributes a great deal to the country’s yearly gross domestic product. Offshoring is a win-win for both the business investors and the locals who are working in the Philippine BPO field.

How to Get Started With Outsourcing
Setting up your own physical office and business operation in the Philippines takes a lot of legwork. However, you can skip all the hassle by simply working with an “offshoring provider”. Outsourced.ph does the hiring of your Philippine remote staff on your behalf. They then assign your staff to work in one of their business class advanced offices in Manila’s prime locations. You have access to your remote team on a full time basis through teleconference and your preferred project management tools.

Aside from providing the office space, Outsourced also spares no expense in giving your remote staff everything they need to perform quality work for you. Tools and amenities like cutting edge computer equipment, fast internet, video conferencing tools, pantry and coffee – are all provided to your staff, so they can focus on fulfilling your business needs. Outsourced.ph also manages the payroll, HR support, daily time records, and local government compliance of your employees.

Working with Outsourced is the ultimate “shortcut” and quality assurance approach to achieving your offshoring business requirements and hiring a dedicated remote staff without going through the hassle. Simply contact us for more details about our offshore staffing services.

By |October 24th, 2014|Business Process Outsourcing, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on Philippines Offshoring – Reasons To Hire Remote Staff from the Philippines

Offshore Staffing, Remote Staff Leasing Philippines

Outsourced provides quality full time Remote Staff Leasing services in the Philippines. Your quality Remote Staff report to you daily from our advanced offices in the Philippines and are 100% dedicated to your business.

staff leasing
Outsourced provides Offshore Staffing services which provide your Remote Staff with the best facilities, equipment and support to ensure they can deliver the highest quality results to consistently exceed your expectations.

The Outsourced Support Team consists of Operations and Client Services, Payroll Processing and Accounts, IT Management, Recruitment, Human Resource Management and Office Administration. Your Offshore Staffing Support Team is there to ensure your Remote Staff are working efficiently and delivering to your performance expectations and our quality standards.

Outsourced is committed to providing you with exceptional Remote Staff of the highest quality and to ensuring they stay for the long term.

As well as providing staff with a fantastic working environment, generous salaries and health cards (among other incentives) we also organise regular fun team events to ensure they are happy and feel rewarded for their hard work. This is all part of our Offshore Staffing services in the Philippines.

For more information on Remote Staff Leasing Philippines simply contact us.

By |August 7th, 2014|Philippines Offshore Staffing, Remote Staff Philippines, Staff Leasing Philippines|Comments Off on Offshore Staffing, Remote Staff Leasing Philippines

Offshore Staffing And Remote Staff Philippines

offshore IT staffing

Outsourced is an outsourcing company that was created due to the lack of outsourcing providers able to provide quality staffing. Outsourced delivers exceptional offshore staffing solutions and provides you with staff of the highest standards.

Outsourced is a leading BPO Philippines Offshore Staffing company providing dedicated quality remote staff to companies around the globe.

By using our offshore staff services your company will reduce internal overheads, distribute risk, improve efficiencies, reduce expenses and be enabled to scale quickly and easily.
The process is very simple.

First, we will discuss your requirements and identify the skills and expertise of the staff you need. Our recruitment consultants work closely with you to ensure your staffing requirements will be delivered.

We will then start the requirement process. We embrace our extensive candidate database and vast networks to find the most suitable and talented professionals in the Philippines. We panel access, test and verify the quality of staff before introduction to any client. We provide quality assurance and ensure exceptional staff placement every time.

Now that you’ve selected your team, they are 100% dedicated to your company and will report directly to you every business day from our advanced offices in the Philippines. You have direct access to your staff and you define the standards by which they work and the systems and processes they should follow. They are effectively an extension of your local team (just located remotely).

We manage all the paperwork and provide your staff with the best facilities and equipment. We have spared no expense to ensure your remote staff are comfortable and able to perform their work effectively and efficiently. Our spacious open plan offices are supported by advanced network infrastructure, fast internet, follow best IT practices, and your staff are provided with the best technology and equipment.

We provide ongoing HR services, organise exciting corporate events and provide incentives to ensure long term staff retention. We are dedicated to finding and securing exceptional staff and ensuring they will stay with you for years to come.

With outsourced housing and managing your remote staff we are able to help you grow your business effectively and affordably, there by giving you a powerful competitive advantage.

Offshore IT Staffing Services

Outsourced can help you offshore practically any type of job function, though we specialise in the placement of exceptional I.T staff, which includes roles such as:

We also cover a wide range of professional service and back office functions including;

Outsourced is a BPO solutions company that only employs the best staff, and is dedicated to quality assurance and delivering exceptional staffing solutions. This focus on quality has attracted some of the most talented staff in the Philippines and clients from all over the world. You now have the exciting opportunity to grow your business with Outsourced.

For more information on our Outsourced IT Services and how we can help you grow your business contact us now.

By |February 12th, 2014|Offshore Outsourcing Philippines, Philippines Offshore Staffing, Remote Staff Philippines|Comments Off on Offshore Staffing And Remote Staff Philippines

Happy client testimonials

Extremely professional

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."