Booking Admin Operator (Officebased - Eastwood)

Job Description

About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Qualifications

• Knowledge of the refrigeration Transport industry and supply chain
• Accurate data entry (Attention to Detail)
• Experience working in a fast-paced environment.
• Ability to interoperate / understand requirements via email.
• Highlighting same day requests to the operations team
• Strong computer skills
• Analytical mindset
• Fluent in English language
• Ability to achieve KPI’s.

The below tasks will be required daily.

• Liaise with Melbourne operations teams regarding same day collections and capacity.
• Perform welfare checks on drivers via phone and document accordingly.
• Utilise GPS systems to obtain ETA’s and temperature control.
• Manage a bookings email address in a timely manner and transferring the specific customer requirements into data within a formulated Transport based programme.

This data is specific to the below information, which in turn creates a consignment for the customer.

• Reference number
• Pick up date / delivery date.
• Origin and destination
• Quantity pallets and spaces
• Temperature or product requirements

Once the consignment note has been created it is then sorted by a specific region or job status, enabling our operations team to manage the consignment.
Produce is a highly sensitive perishable item, the accuracy of these consignments is paramount to ensure the freight is controlled and delivered within supermarket specifications, and meeting timeslots.
 
Work Schedule (3 shifts)

• Monday to Friday (2AM - 11AM; 6AM - 3PM; 10AM - 7PM)
• Weekends (4AM - 1PM) - not yet final but might be discussed during the client interview.

Work Setup (Officebased)

• Eastwood, Libis

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.