FT Operations Engineer - Linux and Unix (Homebased)
Full Time Employee
Job Summary
strong expertise in Linux system administration to support and maintain critical production environments Job Description
Overview We are seeking a highly skilled Operations Engineer II with strong expertise in Linux system administration to support and maintain critical production environments. This role focuses on ensuring high availability, performance, and reliability of infrastructure while contributing to automation and continuous improvement initiatives, aligned with ITIL best practices. Key Responsibilities - Linux System Administration
- Manage, configure, and maintain Linux-based servers (e.g., RHEL, CentOS, Oracle Linux).
- Perform system patching, updates, and upgrades in accordance with company standards.
- Monitor system performance and troubleshoot issues across infrastructure layers.
- Operational Support
- Provide 24/7 operational support (on-call rotation as required).
- Diagnose and resolve incidents, outages, and performance bottlenecks.
- Execute root cause analysis (RCA) and implement preventive measures.
- Monitoring & Alerting
- Utilize monitoring tools (e.g., Solarwinds, Prometheus, Grafana) to track system health.
- Respond proactively to alerts and ensure SLA adherence.
- Automation & Scripting
- Develop and maintain automation scripts (e.g., Bash, Python) to streamline operations.
- Support infrastructure-as-code initiatives using tools like Ansible, or similar.
- Cross-Team Collaboration
- Work closely with Storage, Middleware, Database, and Network teams to support integrated infrastructure and application environments.
- Coordinate troubleshooting efforts across teams to resolve complex, multi-layer issues.
- Participate in change planning, capacity management, and system design discussions.
- ITIL Process Alignment
- Operate within ITIL frameworks, including Incident, Problem, Change, and Request Management.
- Ensure proper documentation, prioritization, escalation, and resolution of tickets in line with SLAs/OLAs.
- Security & Compliance
- Implement security best practices, including access control, patching, and vulnerability remediation.
- Ensure systems comply with internal and external audit requirements.
- Documentation
- Maintain accurate and up-to-date documentation for systems, processes, and troubleshooting procedures.
Required Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 3-5+ years of experience in Linux system administration.
- Strong knowledge of:
- Linux OS internals and commands.
- Networking fundamentals (TCP/IP, DNS, SSH, firewalls).
- File systems, storage management, and system performance tuning.
- Experience with scripting languages such as Bash, Python, or Shell scripting.
- Familiarity with ITIL processes and service management frameworks.
- Hands-on experience with monitoring and logging tools.
Preferred Qualifications - Familiarity with cloud platforms (Azure, AWS, or GCP)
- Familiarity with container technologies (Docker, Kubernetes, OpenShift).
- Knowledge of CI/CD tools (Jenkins, GitHub Actions, Azure DevOps).
- Experience with configuration management tools (Ansible, or similar).
- Exposure to virtualization technologies (VMware).
- Certifications such as RHCSA, RHCE, or equivalent.
Key Competencies - Strong problem-solving and troubleshooting skills.
- Ability to work under pressure in a fast-paced environment.
- Effective communication and collaboration skills.
- Proactive mindset with a focus on automation and continuous improvement.
- Understanding of service management and operational excellence principles.
- Attention to detail and commitment to quality.
