Three Reasons A Remote Project manager is good for business

May 4, 2020

Remote Project Managers - Outsourced Phlilippines

Whilst there aren’t any one-size-fits all solutions for your business, hiring a remote project manager just might put you over the line. A limited budget and tight timelines can result in deadlines being missed and unhappy clients. So if you can’t afford to employ an in-house project manager to oversee your projects or task one of your current employees with the job, what can you do?

An easy solution is to outsource this position, so let’s take a look at three of the reasons why hiring a remote project manager might suit your current situation.

1.    You are a small business with few employees

Start-ups and small companies don’t have the resources to dedicate one staff member to the position of project manager. It’s simply not a viable option. This means that there’s no-one to manage and oversee your projects, so deadlines are missed and clients are let down. That’s not to say that you aren’t working flat out, it’s just that you don’t have anyone to spare, as they are all focusing on your other business responsibilities. A remote project manager can easily take on this essential role, helping your company to complete projects on time and within budget.

2.    You have a limited budget

When your cashflow is restricted, it’s often difficult to hire additional staff. There’s the costs of the recruitment process, training, and inducting, as well as providing the infrastructure they need to do their job. On top of these expenses are the other financial obligations that come with maintaining an expanding workforce. When you hire a remote project manager however, you don’t have any of these costs, because Outsourced does all of this for you. We find the right person for the role, interview them and hire them, and provide all the infrastructure they need. You simply oversee their work! This type of business model can save your company a significant amount of money, whilst still growing and expanding your business.

3.    You don’t want to hire permanent staff

Many businesses don’t want the costs and the responsibility of hiring permanent employees when they only need them for a short period of time. You may have just one project that you can’t get off the ground and want someone to manage the whole project from beginning to end. Once done, you don’t need them again until the next project comes along. The ideal solution for this type of business model is a remote project manager, because you can hire them for as long or as short a period as you need. You can hire multiple project managers or just one. You can hire them for a set period of time or for just the life  of a project. Outsourcing employees means that you can leverage someone’s experience only when you need it. Once these needs end, you aren’t left trying to find work for a permanent employee.  

Hiring a remote project manager in the Philippines

Hiring a project manager from Outsourced means that you will have a highly qualified and experienced employee at a fraction of the cost of hiring someone yourself. We provide a range of project managers for a wide variety of roles, such as in construction, digital technology, portfolios, infrastructure and IT.

For more information on hiring a remote project manager, contact Outsourced today.

Three Reasons A Remote Recruiter Can Help Your Business Save Money

April 30, 2020

Remote recruiter philippines - Outsourced PH

With working from home becoming a much more viable option for many employees, it’s not much of a stretch to hire a remote recruiter. Essentially, an outsourced recruiter takes over the recruitment processes for your company, finding and interviewing candidates using the internet or phone. You are then presented with a short list of candidates from which you make your final selection. Outsourced recruiters can even take your new employees through an induction and in-house training program, before they commence work. So how can hiring a work at home recruiter help your business save money?

1.    Your recruiter’s infrastructure is provided by Outsourced

For a small business, the person who usually manages your recruitment process is one of your senior staff, whilst for large companies it’s usually someone in your HR department. Regardless of the size of your company, you still need to provide the infrastructure for this employee to run the recruitment drive, interview candidates and take them through the induction process. This can add up to a significant amount of expenditure, which can be a drain on your resources. On the other hand, if you hire a remote recruiter, all the infrastructure they need (computers, software, phones and IT support) are provided by Outsourced. All you do is tell us the particulars of the employees you want to hire and we present you with a shortlist.

2.    You only hire the recruiter for a limited time period

Recruitment drives are a limited time activity, so why hire someone permanently to perform a job that is only needed at irregular intervals? You will need to find work for them when they are not recruiting employees, which usually means some sort of HR role. If this isn’t something that suits your business model, then hiring a temporary recruiter is the sensible option.

A remote recruiter hired from Outsourced is highly experienced, so you won’t have any worries leaving the recruitment process to them. You can hire an outsourced recruiter for the lifetime of your recruitment drive without facing the problems of keeping them on as permanent staff. It’s a great way to leverage a highly skilled worker, whilst not having to outlay a huge investment by permanently hiring a recruiter to hire other people!

3.    Your employees can refocus on core business activities

If one of your senior staff or someone in the HR department are delegated a recruitment role whenever it’s needed, you are taking them away from their core work. This means that they have to stop focussing on work that’s essential to your business and refocus on the process of hiring staff. This business model might not be a problem for your company, however for many businesses this disruption in work flow can become problematical over time. It’s one of the biggest reasons why many companies now outsource their recruitment drives to people who have the experience to do an exemplary job. A remote recruiter allows your senior staff to focus on your business, moving your business forward. This approach can save up to 75% of the costs you would normally incur if you hire an employee whose only role is to recruit other employees.  

For more information on hiring a remote recruiter, contact Outsourced today.

10 tips to keep your remote staff safe from cyber-attacks

April 27, 2020

keep remote staff safe from cyber attack

As the vast majority of companies worldwide have been forced to provide remote staff work due to COVID-19 it is essential to ensure your business operation stays safe and secure from anywhere, always. Beyond COVID-19 your business may also plan to provide more flexibility towards remote staffing solutions due to the cost effectiveness, convenience and global staffing availability.

Being ISO 9001:2015 and ISO/IEC 27001:2013 Certified, Outsourced provides the highest quality remote staffing services and follows the best security practices to ensure our Clients’ data is protected at all times.

Here are 10 cyber security tips for every remote user;

  1. Think before you click. Be sure to only click links from trusted senders. Malicious links can disrupt computer operations, get your personal information or even control your device entirely.
  2. Up-to-date anti-virus. Have an antivirus installed in your device and constantly update it. Scan your computers frequently for protection.
  3. Secure with passwords. Use strong passwords and change it regularly. Do not use the same password on different accounts. It is essential to keep hackers away from your data.
  4. Back-up files. Make it a habit to back-up your files either on physical location or on cloud, especially critical data. If unfortunately, hackers get the chance to erase your files, you can at least recover them.
  5. Beware of phishing. Be vigilant to identify fraudulent emails and messages that appear to come from popular websites or from sites that you trust. Pay attention to the URL of a website and never respond to requests for personal or sensitive information via email.
  6. Don’t use public Wi-Fi. Refrain from using public Wi-Fi without going through a Virtual Private Network (VPN). The VPN uses encryption and other security tools to ensure that only authorized users can access the network and the data cannot be intercepted.
  7. Be careful on what to share on social media. Whether you are using a personal or work account, cyber criminals can gain insights on sensitive information from public websites.
  8. Safe keep your device. Never leave your computer unattended especially in public areas. Do not share your credentials or computer to anyone. Always take caution when using your computer to keep it in its best working condition.
  9. Gain more cyber security knowledge. Attend online training and seminars about cyber-attacks and security to learn new preventive and defensive ways in protecting data information. Stay up to date.
  10. Maintain 24/7 IT support. It Is important that staff are aware of the hotlines they can contact whenever a threat is suspected to guide and assist in their proper response actions.

To learn more about remote staffing in the Philippines or how to keep your remote staff secure from cyber threats simply contact us. Your business is secure with Outsourced.

Why Hire Remote Staff And Outsource Your Business To The Philippines?

April 23, 2020

Two of the biggest limitations when you are trying to grow and expand a business are operational costs and finding the right staff. If you outsource to the Philippines however, you can solve both of these challenges at the same time. That’s why an increasing number of businesses in the Philippines outsource many of their labour intensive tasks, as well as some of their more critical jobs.

To help you decide whether hiring remote staff in the Philippines and outsourcing some of your tasks is a suitable strategy for your business, here are seven benefits of this business model.

7 Reasons why outsourcing to the Philippines is a good business model

1.    Provide a 24/7 service to your customers

If you hire from a Philippines company that specialises in outsourcing, you can leverage a workforce that is extremely flexible in their operating hours. Evening shifts, night shifts, weekends and holidays are all covered, allowing your business to offer a 24/7 service to your clients.

2.    Increase your workforce with fluent English speakers

All remote staff hired by companies that outsource to Philippines’ businesses speak fluent English, as this is the official language taught in our schools. The Philippines is actually the third largest English speaking country in the world, so you won’t have any problems finding staff who can communicate flawlessly with your customers and employees.

3.    Enjoy excellent work ethics

When you outsource to the Philippines, you don’t have to worry about the work ethics of your remote staff. That’s because Integrity, respect and honour are values that make Philippines workers stand out from the crowd, and it’s why this type of business model is so popular here.

4.    Hire specialised staff without in-house responsibilities

Philippines outsourcing companies not only provide remote staff for labour intensive tasks, but they also offer specialised staff as well. Whether you want a geologist, web developer or programmer, network engineer, business analyst or AI developer, outsourcing companies in the Philippines have a full range of qualified and experienced staff.

5.    Reduce your operational costs

If you outsource to the Philippines, you will find that your operational costs are a fraction of what they would be if you hired your own in-house staff. This is because Philippines outsourcing companies provide all the infrastructure needed by the remote staff to perform their tasks, saving your company a significant amount of money.

6.    Increase or decrease your staffing numbers quickly

Hiring and training new employees for one project or for a short period of time can be a big drain on your resources. When you outsource to the Philippines however, you can hire as many staff as you need for as long as you need. This let’s you alter the size of your workforce to match your business needs, saving you both time and money.

7.    Free up your in-house staff to focus on your core business goals

Your business can make better use of senior in-house staff by freeing them from some of the more mundane, repetitive and labour intensive tasks that often come with the job. Outsourced remote workers (personal assistants, secretaries, project managers and so on), can take on these tasks, leaving your senior staff to focus on your core business goals.

For more information on how to outsource to the Philippines, contact Outsourced today.

What Are The Advantages Of Being A Remote Or Home Based Web Developer?

April 20, 2020

If you combine the increasing demand for web developers or programmers with the advantages of a home based or remote job, you have the perfect combination. Over the past few years, many employers have recognised the benefits of allowing their staff to work from home. Likewise, many entrepreneurs have realised that a home based business has distinct advantages over commuting and paying rent for an office space.

Remote Web Development - Outsourced PH

Web developers and web programmers are well-suited to this type of working arrangement. There are however, some challenges that might need to be overcome for both a home based web developer and a home based programmer in the Philippines.  Let’s take a look at both the advantages and the challenges, so you can make an informed decision.

Advantages of being a homebased web developer or a remote programmer

  1. Flexible hours: Whilst you still need to work hours that are compatible with your clients, a remote web developer or programmer can work their own hours.
  2. Increased productivity: Working at home means fewer distractions, so you can work for as long as you like to finish a project, taking breaks when it suits you, not anyone else.
  3. Better lifestyle balance: With no commuting and being able to set your own hours, a home based programmer or web developer in the Philippines can achieve a much better balance between work and leisure time.

Challenges of being a home based web developer or a home based programmer

  1. Lack of discipline: With no-one looking over your shoulder, you need to keep to schedules and deadlines. Your best strategy is to set daily and weekly goals, as this helps to complete your work in good time. It’s too easy to slack off thinking that you have all the time in the world to complete a project, because this can lead to missed deadlines and irate clients. Schedules and goals keep your productivity high and your clients happy.
  2. Too many distractions: It takes discipline to ignore or eliminate distractions in your working day (kids, pets, family, and so on), but often these distractions are a lot less than in an office! Ignoring small distractions comes naturally to some people, but it’s a challenge that some remote web developers and programmers struggle with when they work at home.
  3. Feeling of isolation: As a remote web developer or programmer you might feel lonely and isolated working at home. Whilst it’s important to maintain your social life outside of work hours, it’s also important to be disciplined, as mentioned above. Running a home based business isn’t for everyone, but it definitely has its advantages!
  4. Feeling burnt out: A home based programmer or web developer can become so involved in their work that they just keep working. This can eventually lead to feeling burnt out and over worked, so it’s important to maintain a social life and take breaks during your working day.

For more information on becoming a remote web developer or programmer, contact Outsourced today.

How Do You Manage A Remote Call Center?

April 16, 2020

remote call center - Outsourced PH

With working from home becoming more and more popular, the demand for remote call centers is also increasing. This popularity is a combination of many factors, but one of the biggest is that technology has advanced to the point where being a home-based call center agent is a viable working option.

There are many benefits to working from home, including a better work-life balance, no commuting and more flexible hours. For employers, there are also distinct advantages to operating a remote call center, so let’s take at look at these now.

Benefits of a remote call centre

  1. Lower operational costs: Since each remote call center rep works from home, their employer doesn’t need to spend money providing infrastructure and hardware, for example office space, computers, software, telecommunication lines, etc. Large call centers can be very costly to set up and manage over the long term, particularly if you need to pay rent for the office space and keep IT equipment updated. You can still have an extensive call center, whilst saving a significant amount of money, if you hire agents who work from home.
  2. Higher productivity: Research has shown that happy employees are more productive, and since remote working is an acquired taste, these people are very happy working from home. They don’t have to commute to work, don’t have to wear ‘office clothes’, usually have very flexible hours and have a much better work-life balance. All of this means that a remote call center rep will be more productive and work harder than one located in a physical call center. This saves the employer money and everyone is happy!
  3. Greater workforce pool: When you hire a home-based call center agent they can be located anywhere in the world, because their physical location doesn’t matter. As long as they can speak the language fluently, you can fill your call center with the most experienced and qualified agents, rather than settling for a workforce pool that’s available locally, but might not have the employees you really need.
  4. More flexible hours: Since most people work 9 to 5, they become frustrated when they can’t contact a call center after hours. A remote call centre is the ideal solution, because home-based call centre reps are happy to work odd hours.

Managing a remote call center

  1. Regular contact: Remaining in contact with each remote call centre rep is important, so ask each agent to check-in when they start their shift and at the end with a daily report. You can also keep tabs on their call logs and activity reports, so you can monitor their progress during their shift if needed.
  2. Quality assurance: A cloud based remote call center system can easily incorporate software that allows customers to rate the calls. Supervisors can also listen into calls as part of operator training or just randomly to ensure that your agents are handling the calls appropriately.
  3. Update your security: To make sure that your data remains secure you may have to update your security protocols, adding passwords, access codes or other measures. Your IT department should make this happen, otherwise you can easily outsource these tasks.

For more information on remote call centers, contact Outsourced today.

Boost efficiency & beat the competition with back office outsourcing

April 13, 2020

If you want to boost your business’s efficiency and get an upper hand on the competition, back office outsourcing can give you the edge you need. This type of business model where you rely on professional back office outsourced teams gives you the flexibility to expand and contract your staffing levels to perfectly match your business’s activity.

Back office outsourcing - Outsourced PH

So for example, if your business is expanding or you are anticipating imminent growth, you can hire more back office marketing support to take the stress of your existing marketing people. Likewise, if your business is growing so big that your staff have problems handling all the HR work, you can hire back office human resources staff, as well as back office finance support to assist with invoices, taxes, payments, and so on. The back office team structure you select depends entirely on your business needs, and more importantly, you can restructure it at a moment’s notice.

The result of back office outsourcing is that you save a significant amount of money that would otherwise be spent on hiring, training and maintaining full-time employees. It’s even more pertinent if your business slows down for a while and you find yourself with more staff then you currently need. In addition, when you outsource labour intensive tasks, your senior staff can refocus on your core business goals. This makes use of their specific skills rather than trying to juggle numerous tasks that can be easily performed by outsourced staff.

You can outsource many different tasks or jobs, but you can start small with just one or two outsourced staff. Some businesses like to employ teams of outsourced employees, all focused on one area of their business (marketing, finances, HR, etc.,) and overseen by an in-house full-time employee who acts as their team leader.

So let’s take a look at the three types of jobs already mentioned above: marketing, finance and human resources. This will give you an idea of how back office outsourcing can help your business to access more staff, whilst expanding and saving a significant amount of money at the same time.

Back office marketing support

Collecting marketing data and structuring a marketing strategy can all be easily outsourced. Whether you need a market researcher, administrative assistant, marketing data analyst or data entry specialist, your in-house marketing manager can put together their own outsourced team to accomplish your goals.

Back office finance support

Accounting, payroll managers, accounts payable and receivable, and even debt collection specialists, all of these positions can be filled by outsourced employees. Your own in-house finance expert can oversee this team, freeing up their own time to work on expanding your business. You can even take on extra staff to help with EOFY tasks or other busy periods created by your successful marketing campaigns.

Back office human resources

Managing recruitment and training new employees, as well as developing ongoing training and performance management are all tasks that can be successfully outsourced. Expanding your HR department helps to increase employee satisfaction and engagement, promoting a positive workplace culture within your company.

For more information on back office outsourcing for your business, contact Outsourced today.

Does outsourcing for the utilities industry actually work?

April 9, 2020

outsourcing for utilities industry

As a utilities provider, you might have wondered recently whether outsourcing for the utilities industry is a viable option. After all, the challenges faced by utility providers encompass everything from grid modernisation to distributed resource integration and competition from alternative energy sources. So how can a utilities BPO model benefit your company?

Benefits of an outsourced utilities business model

The ability to streamline your business processes and refocus on the opportunities, rather than the problems can make a world of difference to your bottom line. This can be a difficult ask, because there’s not many industries that illicit more emotion and rage from consumers than utilities. It’s also an industry where one wrong move can lead to catastrophe. A case in point is when GE dropped the ball and lost nearly $200billion USD, simply because it failed to adapt to the fast moving green energy movement.

Renewable energy however, offers an endless supply of opportunities to utility providers who have enough flexibility in their business model to jump when the time is right. This flexibility comes with the ability to offshore your utilities staff, reducing your overheads, and freeing senior staff to focus on more efficient delivery models for example.

Outsourcing for the utilities industry can be achieved on many different levels, not the least being the savings you can make because you no longer need to recruit, induct, train and manage such a large workforce. A business model based around utilities BPO, resulting in a smaller in-house workforce, also significantly reduces your setup costs and  expenditure on infrastructure, and is a very cost-effective strategy.

The benefits of an outsourced utilities business model also extends into your services sector, allowing you to provide round the clock 24/7 call centres and live chat. It’s also fair to say that streamlining your company structure allows you to gain an edge on the competition and potentially, increase your market share.

What roles suit outsourcing for the utilities industry?

Whether it’s HR administration, data management, accounting, finance, payrolls or IT, you can outsource any number of roles within your company. You can hire technical support assistants, billing specialists, sales representatives, account executives, project managers, and even mechanical or civil engineers, as well as IT specialists.

The more you offshore your utilities staff, the more your core employees can refocus on your business goals, rather than trying to perform multiple labour intensive tasks themselves. Adopting a BPO model for your business, helps you to save an enormous amount of time, otherwise spent on a long winded and frustrating recruitment drive. You can also increase or decrease the number of outsourced staff to suit your business goals, something that’s much harder to do with full-time in-house employees.

Any type of expertise you need to grow and expand your business can be outsourced, and these individuals are highly qualified, experienced and skilled. Initially leveraged by budget conscious start-ups, outsourcing has rapidly become an accepted business model for many well-established companies who want to streamline their business, whilst bringing as much expertise on board as needed.   

For more information on outsourcing for the utilities industry, contact Outsourced today.  

How to boost your productivity working from home

April 6, 2020

Working from home in the Philippines can be a challenge to some people, whilst others take to it like a duck to water. Many people find that working remotely makes them happier and more fulfilled, simply because it fits so easily into their lifestyle. One of your biggest challenges however, can be staying focused when there may be too many distractions at home.

How to boost your productivity working from home - Outsourced PH

So if you are hoping to work from home successfully full-time or even part-time, here are seven tips that should help you to work efficiently and ramp up your productivity.

1.    Keep regular working hours

If you are working at home as part of a team, you need to keep regular working hours. You do need to be available to your colleagues and manager, as well as customers if you provide a customer related service, but there is some flexibility in your hours. You could start early and finish early or start later and work into the evening. Keeping to a regular schedule however, will help you to be more productive and efficient.

2.    Organise a permanent working area

Whether you use a home office or a spare bedroom, always have a designated area that is dedicated to your work. This allows you to get yourself into your ‘work’ mode at the beginning of the day and back into your personal time when you end your working day.

3.    Plan your work schedule

Just as you would plan your work if you were at the office, always plan your work schedule when working from home. Even if you only focus on the next day’s work load, this gives you a set number of goals for each day, preventing you from finishing early and turning on the TV.

4.    Plan for breaks each day

Morning tea, lunch and afternoon tea are all breaks that you would normally take in an office, so include these in each day’s schedule. These short breaks help to relax your mind, so that you can quickly refocus when you get back to work.

5.    Don’t work in your pyjamas!

Whilst you don’t need to dress up in your regular office clothes if you are working from home, it’s also not a good strategy to sit there in your pyjamas. Wearing suitable clothes helps to move your thoughts into work mode, and is particularly relevant if you use Skype to discuss work with your colleagues!

6.    Set family boundaries

Trying to look after a toddler when you should be working isn’t productive or efficient. Flatmates, family and your partner all need to be aware of your regular ‘office’ hours, so that they can leave you alone to work. If people are at home during the day, then meet up with them during your breaks, but don’t allow them to interrupt your day’s work, as you can lose focus very quickly.

7.    Keep your office space tidy

Another good way to keep your productivity high is to maintain a clean and tidy work space. This means that you need to clean away coffee cups and don’t eat at your desk. Remember that you are creating a work environment at home, so maintaining a healthy work space is vital for keeping focused and productive.

For more information on working from home in the Philippines, contact Outsourced today.  

How to prevent feeling lonely when working from home

April 2, 2020

How to prevent feeling lonely when working from home - Outsourced PH

However much you silently complained about the noise at the office and the frequent interruptions to your work, does that seem like the good old days? Who knew that the sudden change in your daily life when you began working remotely from home could have the unexpected consequence of loneliness?

On the other hand, some people relish the thought of working in peace and quiet and simply flourish in this environment. They dread the time when they need to return to the office. A number of these people might even continue to work at home by joining an outsourcing company. Others however, may struggle until they can return to the ‘safe’ environment of their workplace. So if you are struggling with a feeling of isolation while working from home, here are five tips that should help to make the transition much easier.

1.    Communicate!

The easiest way to prevent feeling isolated at home is to communicate with your manager and co-workers. You can easily set up daily Skype meetings to discuss your work and collaborate with other team members. Phone calls, emails and even video conferencing using your computer’s webcam are all options that can be used to keep you from feeling lonely and isolated.

2.    Create a routine

Just as you would start work at the office at the same time every day, continue to do this when working from home. Adding structure to your day by starting and ending your working day at set times gives you the same sense of accomplishment as it did when you went to the office. Leaving work was always a wonderful time of the day! Structuring your working day and separating it from your personal time can help you to switch off a lingering sense of loneliness very quickly.

3.    Organise your day

If you are too busy to think about feeling lonely, then you won’t feel lonely! So organise your work for each day, writing down all the tasks you need to achieve and ticking them off as they are completed. It’s a good idea to create your task list just before you sign off each day, because the list of tasks you need to complete tomorrow will be fresh in your mind. The next morning when you sit at your desk, you simply work through your list and before you know it, your day has ended and you didn’t feel lonely at all.

4.    Get a pet 

If you have always wanted a pet, maybe now is the time to do just that! If working from home is only temporary however, then this isn’t the best idea, because you will leave them on their own when you return to the office. If however, you have made a lifestyle change and have decided to work remotely forever, a pet can keep you company all day long.

5.    Embrace the peace & quiet

For most people, solitude helps them to complete more tasks and be more productive. In fact, some people are amazed at the amount of work they can complete when they work from home. So embrace the peace and quiet at home  (even play soft music if you need some noise in the background) and look forward to a very productive time working from home.

For more information on working remotely from home, contact Outsourced today.

Increase productivity with an outsourced Healthcare Information Management (HIM) team

March 30, 2020

healthcare information management outsourcing

With healthcare rapidly becoming an expanding service, the safe and effective management of people’s medical data has become a serious priority. The enormous amount of personal data that needs to be collated and stored safely means that healthcare information management has become not only an essential service, but also a very specialised area.

Hospitals, medical centres, private medical and surgical consultants, dentists, general practitioners, and a host of other ancillary health practitioners, all need to collate, store and retrieve patient data safely and securely. With the introduction of electronic patient files, online security is now more than ever, a vital part of healthcare information management. 

This is why many businesses who need to increase productivity end up hiring a health information manager to oversee a team that is dedicated to these vital tasks. Health information management roles encompass compliance, billing, data entry and encoding. However, the costs of recruiting these specialised staff, as well as ongoing training and development, and providing the infrastructure they need to perform their roles can be very cost prohibitive.

Unfortunately for many businesses, many of these roles are in great demand, leading to a shortage of people skilled enough to perform these roles. It’s at this point that outsourcing these tasks becomes a very efficient and productive option for many healthcare businesses.

What type of health information management roles can be outsourced?

From a health information manager to medical coders and trainers, quality assurance supervisors and managers, medical transcriptionists, claims processors and analysts, billing specialists and chart retrieval specialists. All of these jobs can be outsourced and since you don’t have to provide the infrastructure they need to perform their roles, or pay for a recruitment drive, inductions and ongoing training, your costs are dramatically reduced. You can even increase or decrease their hours to suit your fluctuating business needs.

Let’s take a look at some of these roles, so you can gain a better understanding of how they can fit into your current business structure.

Healthcare information management teams

If you need to design and manage data capturing and processing systems, then you need specialists with a mix of management, IT and medical expertise. This combination is hard to come by, but it’s vital if you want to set up and monitor healthcare information systems and adhere to all relevant compliance legislation. Healthcare outsourcing can provide you will all the expertise you need for however long you need it.

Coding teams

Assigning codes to medical and surgical diagnoses and procedures is a specialised role. Coders need to remain up to date with all regulatory changes to ensure that not only are patient records correct, but that Medicare, private healthcare insurance providers and the patients themselves are all billed appropriately.

Transcription teams

Transcribers create written records of a consultant’s audio recordings and require a thorough medical knowledge, as well as flawless typing and the relevant language. Although not as in demand as other health information management roles there is still a demand for skilled transcriptionists.

You can hire one or two of these specialists for your company or set up an entire healthcare information management team overseen by your own in-house health information manager. The structure of your setup can be tailored to your specific needs, even if these needs change frequently.

For more information about increasing the productivity of your healthcare information management team, contact Outsourced today.

Take advantage of market opportunities with transport, postal, and warehouse outsourcing

March 26, 2020

In Australia, the GVA (gross value added) of the transport, postal and warehousing industry equals an astounding $20.5 billion. Global changes however, can have a dramatic effect on this industry, requiring businesses to leverage any flexibility they can build into their business model. The ability to quickly respond to changes outside of their control is one of the reasons that transport, postal, and warehouse outsourcing is such a challenging industry.

warehouse, transport, postan outsourcing

Changing fuel prices, increasing wages, updated safety regulations, and disruptions to national and international trade, are all problems faced by the majority of Australian businesses at one time or another. Adding to these problems is the fact that the massive increase in online shopping has resulted in a greater reliance on the transport & logistics industry for many businesses.

Then we have consumers who don’t want to wait weeks for their online purchases, so businesses that sell online must optimise their delivery strategies to keep up with the competition. This is where warehouse, transport and postal outsourcing can make all the difference to a company’s bottom line.

How can warehouse, postal and transport outsourcing benefit your business?

If you want to expand your business and take advantage of home deliveries, you need to seriously consider transport, postal, and warehouse outsourcing. When you outsource these roles, you dramatically reduce your costs, but massively ramp up your flexibility to match current market conditions.

This flexibility allows you to take advantage of market opportunities by hiring more outsourced staff, whilst not spending a fortune on recruitment drives, induction courses and ongoing training and development. If your business already uses the cloud to manage some of your functions, for example customer relations, call centres, supply chain management and logistics, then outsourcing will fit easily into your business model.

Another huge benefit of warehouse, transport and postal outsourcing is that this industry operates 24/7, but paying your in-house employees to work around the clock can significantly impact your bottom line. Outsourcing allows you to operate your business regardless of the time of day, providing consumers with good customer service at a small cost to your business.

What type of roles can be outsourced?

There are hundreds, if not thousands, of roles within the transport, postal and warehousing industry that are conducive to outsourcing. Whether you hire one or two skilled people to bolster your ranks or put together an entire team under one of your in-house managers, warehouse, postal and transport outsourcing is a sound business move, given the current market climate.

Popular positions that can be outsourced within this industry include data analysts and coders, procurement specialists, customer service representatives, admin assistants and managers, asset management specialists, logistics support staff, transport co-ordinators, warehouse managers, and supply logistics clerks to name a few. 

Whether you want someone who is proficient with air and sea shipments, price negotiations, supply chain management or an IT logistics specialist, all of these requirements can be fulfilled with outsourcing.

For more information on transport, postal, and warehouse outsourcing for your business, contact Outsourced today.

Work from home vs an office based business model in the Philippines

March 24, 2020

Whether you are a new start-up or an established business, it’s likely you have considered the benefits of a work from home business model compared to an office based model. Some of you might have simply discarded one of these models out of hand, but there are lots of positives to both models.

work from home vs office based

Start-ups for example, often veer towards a home based business model simply because they have a very tight budget. More established companies however, tend towards an office based model, often because they employ such a large number of staff. The decision isn’t black and white, because each type of business can benefit from elements of both models.

Often called remote workers, working from home can be a huge plus to many people for a variety of very good reasons. Other people flourish in a structured work environment and would never consider working from home. As far as your business is concerned, there are distinct benefits from each model, but how far you move towards one model or the other, often depends on your budget and goals. 

Benefits of a home based business model

A home based business model means your employees do not work from a central location or your business premises, rather they work from their own home office.

The benefits of this business model are, undoubtedly, the costs savings involved in not having to provide a place of work for your staff. You also don’t need a recruitment drive and you don’t need to induct them into your business or provide ongoing training. For example, you might hire an accountant, tax specialist, bookkeeper, and sales staff – all working from their own home offices.

A home based business model is ideal for sole traders who need to supplement their skill base with a few Philippine based specialists or even a small team of up to 10 people working together remotely. It’s also ideal for companies with a small budget, because remote workers are happy to accept a smaller salary, given the benefits of working from home. It’s also a more environmentally friendly business model, because no-one needs to commute to work.

Remote working is perfect for skilled people who can’t face another day in the busy Manila traffic, travelling up to four hours a day to work (they can use this time more productively working remotely for your company). Remote workers are also happy people!

Benefits of an office based business model

An office based model is much better for larger teams where you might have up to 100 staff or where you need to maintain your ISO Certified IT & Quality Standards. It’s also encourages team collaboration and productivity, although these can also be achieved by a home based model.

Another big benefit is that you can provide state-of-the-art facilities and resources to your in-house employees, as well as advanced IT equipment. You also have access to conference rooms, high speed internet and an on-site support team. Data security is also high when everyone is behind a solid firewall. 

Whichever side of the equation you stand, it’s a good idea to remember that using remote workers can massively increase your company’s flexibility to adapt to fluctuating market conditions.

For more information on hiring remote workers in the Philippines, contact Outsourced today.  

Learn more about Outsourced’s PCI DSS Compliant Call Center

February 20, 2020

Outsourced operates a PCI DSS Compliant Call Center. As with many businesses, when you contact Outsourced, your call goes through to our Call Center where you are able to make payments using your credit or debit card. Since the success of our business relies on building positive and trustworthy relationships with our clients, one of our basic guidelines is to maintain the integrity of our client company’s information.

What is a PCI DSS Compliant Call Center?

Our Call Center is PCI DSS compliant, which means we are able to keep our client’s credit and debit card information secure. This is a requirement of the PCI SSC (Payment Card Industry Security Standards Council) who require that all companies who accept credit or debit card payments adhere to the Payment Card Industry Data Security Standards (PCI DSS). These regulations are designed to securely protect identifying information, such as card holder names, expiration dates, account numbers and verification codes.

How does Outsourced secure client data?

As a PCI DSS compliant company, Outsourced is highly focussed on maintaining the security of our client’s identifying data. We use secure networks that have limited access and regularly update our internal policies to reflect worldwide potential security vulnerabilities. All our Call Center staff undergo regular mandatory training concerning these vulnerabilities.  

This means that not only has Outsourced implemented a suite of security measures to prevent hackers and fraudsters accessing data, but our staff have been fully trained and understand how to apply the latest PCI DSS initiatives.

Outsourced is proud to operate a PCI DSS Certified Call Center, protecting our client’s businesses 24/7. As a Debit & Credit Card Call Center, when you need to pay for a service over the phone, Outsourced protects your data in three easy steps, as follows.

  1. Keypad entered data: If you choose to enter your company’s identifying information using the keypad on your phone, none of this information is seen by our Call Center staff. Even the keypad tones are not heard or recorded. This means that if a recording of your call is played back, your data is secure.
  2. Spoken data: If you prefer to verbally provide our staff with your card information, this information is not included in a recording of your call. Using ‘pause and resume’ or ‘stop and start’ technology, our staff pause the call recording while you provide your identifying information, restarting the recording once this information is complete. 
  3. Secure storage: If a complete recording of a call is required, including identifying information, we use PCI DSS compliant secure storage that’s encrypted to a high level.

Credit Card Processing – Outsourcing to the Philippines

If you are interested in Credit Card BPO (Business Process Outsourcing) for your company, Outsourced can provide the staff you need to create a dedicated PCI DSS Compliant Call Center for your company. Our offshore Call Centers can process debit & credit cards for single or recurring payments, create payment plans and follow up on missed or non-payments quickly and efficiently. One of the big benefits of this approach is that your company doesn’t need to bear the costs of becoming PCI DSS compliant. For more information how to setup a dedicated PCI DSS Compliant Call Center for your company, contact Outsourced today.

Offshore staffing in the Philippines – Why is it better than hiring locally?


People are the most important asset a company has and one of the biggest challenges you are probably facing is how to find and retain the best possible people at the best possible price.


Some traditional solutions include the use of staffing agencies, freelances, consultants or hiring people through head hunters and recruitment agencies. Often these solutions are very expensive and only offer a short term solution to your staffing problems. 


Outsourced is a leading offshoring and outsourcing solutions provider operating from the Philippines and we help foreign companies build their own dedicated team in the Philippines. By establishing an offshore operation in the Philippines your company will greatly expand its global reach, and we will enable you to hire experts that may be difficult or too expensive to hire locally.


By using our services your company will become a lot more agile and flexible and you will reduce your costs by as much as 75%.


The process is very simple, together we will discuss your ideas and identify the kind of people you need and the environment and tools your people will require to work efficiently. We will then build your customised team from the ground up according to your exact specifications. 


With Outsourced housing and managing your filipino staff you can then focus on growing your business. 


Offshoring is possible for just about any kind of company from entrepreneurs to small and medium sized business and large corporations. No matter the size we are able to help our clients grow their offshore operations quickly and effectively, thereby giving them a great competitive advantage. 


Outsourced can help you outsource practically any type of job or process but we specialise in services that best leverage the strengths of the filipino people.


  1. Information Technology
  2. Finance
  3. Education
  4. Contact Center
  5. Health Care
  6. Creative
  7. Marketing
  8. Engineering
  9. Professional Services
  10. Admin and Data Processing


Outsourced started operations in 2012 and we currently have more than 300 employees working for over 60 clients from all over the world. 


Our state of the art delivery centres are located in the Philippines and operate 24 hours per day 365 days per year.

For more information on Outsourced and how we can help you grow your business contact us today.

Healthcare BPO: Increase your revenue with medical billing outsourcing

February 11, 2020

Whether you are a general practitioner, medical specialist or surgeon, Healthcare BPO (Business Process Outsourcing) is designed to optimise your practice’s financial efficiency. Medical billing outsourcing in the Philippines is a growing industry, simply because it’s such a demanding and challenging task for many practices.

Instead of employing specialists in medical billing and coding for your practice, you can access this expertise by outsourcing these tasks to professionals. Outsourcing reduces your operational costs and allows you to refocus your energy on your core business activities. Money that would otherwise be spent on salaries, computer hardware, billing software, office infrastructure, and so on, can be redirected into growing your business.

Outsourced provides highly skilled professionals to medical and surgical practitioners in the Philippines. These medical billing specialists ensure that your claims are accurately submitted, payments are made in a timely manner and unpaid bills are followed up effectively. Instead of employing specialists in medical billing and coding for your practice, you can access this expertise by outsourcing these tasks to professionals.

Efficient management of medical billing and coding

When you outsource your Healthcare BPO services, you gain access to an extensive professional workforce that helps increase efficiency and save costs. Fast, accurate and transparent billing practices are the hallmark of a successful practice. You can achieve these goals simply by outsourcing your medical billing and coding tasks in the Philippines.

Outsourcing is not new, because many practices already outsource the tasks needed to run a successful practice. For example healthcare call centre operators, accountants, tax specialists, HR experts, and so on. This is just the same, except that you are outsourcing your coding and billing tasks.

There are a significant number of benefits to this type of business model including, but not limited to, the following:

  • A refocus on patient care.
  • Spending more time on business growth.
  • Minimising coding and billing mistakes.
  • Debt collection and followup are done quickly and professionally.
  • Reduced operational costs.
  • Improved cash flow (due to more timely payments).
  • Patients are happier with a streamlined and efficient service.
  • Increased revenue due to more accurate and timely billing processes.
  • All data is securely managed and stored.

Many practices lose a significant amount of money due to inefficient practices and improper or incomplete billing. Staff often become frustrated due to the amount of work involved and the need to remain up to date with billing and coding changes. Outsourcing your medical encoding and billing tasks means that your outsourcing partner needs to keep up to date with all the regulatory and coding changes across the industry. This will no longer be your concern.

Another big benefit is that your staff no longer need to perform multiple tasks. As you can appreciate, waiting on the phone to discuss a claim with an insurance provider, whilst still needing to answer other incoming calls to your practice, make appointments, deal with patients, etc., can often result in less than optimum management within your practice.

The good news is that you can eliminate all these issues by outsourcing to medical billing specialists.

For more information on medical billing outsourcing in the Philippines, call Outsourced on +61 2 8484 0400 or send us an enquiry today.

What Is Co-Sourcing And Do You Need It?

January 13, 2020

If your company needs to access skilled specialists quickly and for short durations, co-sourcing in the Philippines might be a viable solution. This is one of the services provided by Outsourced, but we also provide a range of other similar services to companies in the Philippines. These include staff or employee leasing, managed operations and offshore outsourcing. Since these are all very similar, a few definitions are in order.

What is co-sourcing in the Philippines?

Co-sourcing in the Philippines is a type of outsourcing where the employees are under the direct control of your company. They operate within your boundaries and standards, work as a team with your in-house staff, and gain a unique understanding of your business. This knowledge base is brought to each short term project and can be leveraged by your in-house staff. Co-sourcing fosters employee engagement and ownership, and co-sourced employees often become a valuable extension of your in-house expertise.

Teamwork between outsourced and in-house staff help businesses lower their overall costs, whilst still maintaining control of their client relationships. It’s based more on the essence of a partnership than a contractual relationship, as the outsourced experts assume a shared responsibility for the deliverables. Co-sourcing in the Philippines works well for companies that take advantage of cloud based technology,  but do not have the financial resources to set up a specialised in-house team.

What are managed operations?

Managed operations is another way to describe employees who are outsourced, but it also has a specific meaning. When you invest in managed operations in the Philippines, essentially you outsource the creation and management of an overseas or remotely located division to an outsourced employee. This employee is an expert in establishing and managing remote divisions in different time zones. They effectively handle all IT recruitment and HR services, while the client headquarters handles overall quality and productivity.

It’s a viable way to extend your operations and explore opportunities overseas whilst not investing a significant amount of money in infrastructure, employee recruitment, onboarding and all the associated costs of operating in a foreign country. Managed operations are useful for companies that want to expand their operations, but don’t want to set up a foreign based division run by in-house employees in another country.

What is staff or employee leasing?

Employee leasing is subtly different to co-sourcing in that the staff leasing company, such as Outsourced, actually employs the outsourced staff, paying their wages and taxes, and providing all the infrastructure needed to complete their work. Employees can address any concerns to both the provider and the client company (with co-sourcing they address the client company and with outsourcing they address the provider company), however you retain control over their work. Employee leasing is ideal for startups that don’t have a large financial base, but still need to hire admin staff or experts to grow and expand their business.

What is offshore outsourcing?

Offshore outsourcing is where the client company hires employees through a staff leasing company, such as Outsourced, to perform work in another country. It’s mainly used to relocate specific processes overseas to lower their labour costs (rather than open a new division in a foreign country), but it can also be used to access skilled workers in other countries.

To find out how Outsourced can help streamline your business using co-sourcing in the Philippines or any of the other models outlined above, call Outsourced on +61 2 8484 0400 or send us an enquiry today.

How To Take Your Fintech Company To The Next Level

January 6, 2020

Fintech Outsourcing - Outsourced.Ph

The road to success for new Fintech companies is paved with challenges. This is because the whole Fintech industry is founded on innovative software that constantly changes as technology advances. Solid funding, specialist financial staff, and an inherent ability to adapt quickly are the cornerstones of success in this industry.

For Fintech startups, finding and hiring specialist staff can be a significant challenge, particularly when the industry is under constant motion. Smart Fintech recruitment demands a diverse range of specialist staff to help companies achieve a competitive edge, but this is costly and can often be outside the financial capabilities of startups.

The key to a lack in specialist resources for short term projects is to include outsourcing and co-sourcing in a company’s business model. This allows the company to optimise its flexibility and adapt quickly in a highly competitive market space.

Fintech outsourcing vs Fintech co-sourcing

The big difference between outsourcing and co-sourcing is the amount of control and flexibility that the company retains over the project. Fintech outsourcing is popular for large, complex or long term projects, whilst co-sourcing is popular for multiple short term projects that require a dedicated skill set for a fixed period of time.

Advantages of Fintech recruitment using outsourcing or co-sourcing models

Of course, Fintech companies don’t need to select one business model over another, they can use both outsourcing and co-sourcing to achieve their goals. Whilst there are specific benefits to each of these business models, there are also five advantages that are common to both of these models.

  1. Access to specialised skills: Outsourcing or co-sourcing is becoming increasingly popular due to one simple fact – access to specialised staff is easy. Funding a major recruitment drive to find specialised staff who might only be needed for a short term project is no longer needed. Instead, Fintech companies can quickly access R&D staff who are highly creative and capable of conceptualising and developing innovative solutions without the commitment of in-house employment.
  2. Reduced delivery costs: Fewer financial resources are required when outsourcing or co-sourcing. The cost savings involved in Fintech recruitment, infrastructure and deliverables cannot be understated and are important elements to achieving success within this rapidly changing industry.
  3. Optimal flexibility: When Fintech companies can quickly scale up or down to meet deadlines or goals they remain flexible and adaptable. They can pick and choose their employees to suit specific projects without the need of committing to a team of in-house experts. This provides the ultimate flexibility for Fintech startups.
  4. Faster deliverables: Using outsourcing and co-sourcing, companies can quickly pull together an expert team to focus on solving a specific problem, bringing a new product to market very quickly. This speed can give them an edge on the competition, maximising the company’s growth and profits.
  5. High quality solutions: With access to some of the best R&D specialists in the world, Fintech companies can create a team of experts who are up to date with new technologies. Finding the right talent has always been one of the barriers to success, but outsourcing and co-sourcing remove this limitation and give Fintech startups the intellectual capital they need to succeed.

To find out how outsourcing or co-sourcing can help your Fintech business succeed in a competitive market space, call Outsourced on +61 2 8484 0400 or send us an enquiry today.

What is back office outsourcing?

December 30, 2019

Hire an offshore business process analyst from the Philippines - Outsourced PH

Do you need to outsource back office activities, but have no idea where to start? Back office outsourcing involves delegating labour intensive administrative tasks, that would otherwise be performed by your own staff, to remote workers employed by a third party. There are three immediate benefits of back office process outsourcing, including access to skilled workers, increased flexibility and scalability, and freedom from rising operational costs.

Outsourcing your back office administrative tasks is a growing trend amongst many new start-ups, but it also gives more established businesses a competitive edge as well. Admin tasks that are often outsourced include finance and accounting, data entry, payrolls, HR management, marketing, data management, personal assistant roles, and IT management.

As you can imagine, back office outsourcing can instantly streamline your company and provide the skilled workforce you require to build and grow your business.

Back office outsourcing for growing companies

When you provide your senior staff with the backup they need, they can refocus on your core activities and help to grow and expand your market space. Outsourcing labour intensive tasks is one way to free up your in-house staff from mundane tasks, and instead use their in-depth knowledge of your business to help achieve your company’s goals.

If you are still unsure how your company can benefit from a back office outsource workforce, here is an example that might help you to understand these advantages.

Using back office outsourcing, you can hire an executive assistant to each of your senior  or high-level staff, so that they can refocus on your business goals, rather than on everyday tasks. Responding to emails, managing appointments, event planning, project management and report writing can all be handed over to a remote personal assistant.

To take this even further, your in-house finance manager can benefit from the help of a back office outsource team comprising of a payroll manager and accountant. Your operations team might benefit from an outsourced team leader, data analyst, business analyst, systems analyst, admin assistant and customer support team. Your marketing manager may benefit from an offshore team of digital marketers, researchers, analysts and data entry specialists, as well as their own admin assistants.

Essentially, you are reallocating your company’s workload, keeping your core activities in-house and using a back office outsource workforce for all other tasks.

Back office process outsourcing increases your company’s flexibility

When times are good you can employ more outsourced staff and when times become tough, you can reduce the number of these staff. Outsourcing allows you to increase and decrease your staff very easily without hiring and firing staff and all the associated costs. Back office process outsourcing is ultimately scalable – a feature that makes it very popular amongst a variety of businesses around the world.

Finally, a  back office outsource team can reduce your staffing costs by as much as 75% and give you access to a reliable team of employees who are highly skilled and dedicated to your company’s goals. Fore more information on how you can get started with back office outsourcing, please call us on one of our national or international numbers or sent us an email enquiry. 

Staff recruitment Philippines style – How does offshore recruitment work?

December 23, 2019

Hire an offshore game moderator from the Philippines - Outsourced PH

As a successful recruitment agency in Manila, Outsourced understands that hiring the right team of workers is essential to the growth of your business. Staff recruitment Philippines style means that we provide you with only the best quality candidates who possess the right skills and character traits to fit easily into your workplace culture.

This means that we focus on offshore recruitment, finding staff that are essential to the growth and expansion of your business. If you are not familiar with our offshore recruitment services, the following is a short overview of our outsource recruitment processes.

STEP 1: When you have made the decision to invest in recruitment Philippines style by outsourcing additional staff, simply send us as many job descriptions as required to fill your vacancies. We then talk on the phone to finetune your needs, before moving forward.

STEP 2: Next, we research the market space to ensure that we understand the skill set of the staff you need and confirm your company’s budget. The job vacancies are then created and we begin the process of recruitment.  Philippines staff are highly skilled, so it usually doesn’t take us long to start collating a list of the best candidates.

STEP 3: Our expert recruiters use your job descriptions to identify potential candidates who are ideal for offshore recruitment, using our Outsourced Applicant Tracking System (ATS). We also perform advanced searches on LinkedIn and all leading job search sites.

STEP 4: Our recruitment team places ads on LinkedIn and other job sites, as well as across our extensive social media network. We also internally promote all vacancies, place the ads on our Outsourced job website and make use of an excellent referral program.

STEP 5: Once we have collated and assessed all potential candidates at our recruitment agency in Manila, our team screens each candidate during a phone interview and then ranks each of these candidates. We then put together a shortlist of qualified applicants, perform a range of psychological and skill tests, and present your company with a shortlist of ranked candidates.

STEP 6: At this stage, our offshore recruitment services team can help you to assess and select the best candidates to interview or you can make this decision with the assistance of your senior staff. Once you have your final short list of applicants, we schedule video interviews for you, at a time that’s convenient for the interview panel.

STEP 7: Following the video interviews, you select the best candidates for each position at your company. We then perform a full background check contact their referees and when the all-clear is given, we officially present the candidate with a job offer. This ends our outsource recruitment processes, however we now move onto managing your new employees for the duration of their employment; this begins with our HR department commencing the onboarding process.

STEP 8: Our effective retention program includes not only ongoing performance management, but also health benefits, rewards and incentives for excellent work. We also provide monthly team events to keep everyone engaged with your company and your goals.

For assistance organising your company’s recruitment Philippines style, please call us on one of our national or international numbers or sent us an email enquiry

Can your Philippines business benefit from BPO?

December 16, 2019

What is outsourcing

In the Philippines, BPO (Business Process Outsourcing) can be a great benefit to any company that requires skilled staff for labour intensive tasks. BPO process outsourcing frees your senior and in-house staff from a wide range of mundane tasks and allows them to refocus on your business’s core activities, aimed at growing and expanding your business.

As a leading BPO company in the Philippines, Outsourced specialises in finding the right people for the right job, at the right time for the right salaries. With outsourced BPO, the team at Outsourced identifies, recruits and hires skilled staff who work for your company in a variety of different areas.

Philippines BPO – back office recruiting

Back office or admin BPO can include finances and accounting BPO, payroll and data entry BPO, marketing BPO, HR staff BPO, personal assistant BPO, and IT services or data management BPO. Outsourced provides the equipment and infrastructure for these employees who work remotely for your company; admin BPO staff are concerned with the internal operations of your company.

Philippines BPO – external services

BPO services in the Philippines can include staff who interact with your target market, for example call centre BPO, pre and post sales BPO, email support BPO, live chat and telephone support BPO, order taking BPO, complaint handling BPO, event registration BPO, appointment scheduling BPO, and so on. As a BPO outsourcing company, we select only the most qualified and experienced staff for your company.

What’s the biggest benefit of BPO process outsourcing?

Undoubtably, the biggest benefit of outsourced BPO is organisational flexibility. By this we mean that you can maintain your core in-house staff, whilst taking advantage of an additional workforce in times of expansion or contraction. You can also hire BPO staff for specific projects and specific timeframes, leaving your core staff to continue with their existing tasks.

With a limited budget, investing in Philippines BPO helps your business to cut costs, because you don’t need to hire, train and maintain these employees yourself – Outsourced takes on these roles. BPO process outsourcing also allows your company to temporarily increase your output during periods of increased activity, keeping up with deadlines and meeting market demands.

BPO services in the Philippines are also one of the strategies that have proven very useful to start-up companies, helping them to gain traction in a competitive market by reducing their overall costs. Instead of hiring a large and expensive taskforce, a start-up company can simply hire a small core of in-house staff, supplemented by outsourced staff on as as-needed basis.

How do you contact a  BPO outsourcing company?

Outsourced is a very successful and well regarded BPO company in the Philippines, so all you need to do is to send us your job descriptions. We will then discuss your needs over the phone, fine tuning them as necessary. Once everyone is in agreement, we will move ahead with researching the market space and identifying the best candidates for your needs. At Outsourced, we have access to some of the highest calibre staff in the Philippines and we leave no stone unturned in our effort to find the right staff for your company.

For more information on leveraging Philippines BPO for your company, please call us on one of our national or international numbers or sent us an email enquiry

Workforce outsource recruitment – What is it and will it work for your company?

December 9, 2019

workforce outsource

Workforce outsource recruitment is a fairly new, but growing trend in the business world. It’s a way for companies to hire a wide range of staff to help grow and expand their business without the hassle of recruitment and training themselves. You also don’t need to  provide workspaces and infrastructure or manage payrolls. 

When you outsource to a Philippines third party company, such as Outsourced, you rapidly increase your company’s operational efficiency. So let’s take a look at 10 reasons why your company can benefit from workforce outsource recruitment.

  1. Access to a skilled workforce: When you outsource offshore, you have access to a wide range of skilled staff that may well drain your resources if you were left to find them on your own.
  2. Increased efficiency: Outsourcing increases the efficiency of your business; dedicated remote workers can take over the daily labour intensive tasks, freeing your in-house staff to focus on growing and expanding your business into new markets.
  3. Refocus on core activities: When you outsource in the Philippines, your in-house staff can better focus on your core activities, helping to increase your revenue.
  4. Offer a 24/7 service: A remote workforce allows you to expand your operational hours, offering a 24 hour, 7 day a week service to your customers.
  5. Workforce flexibility: Workforce outsource recruitment gives you the freedom to increase or decrease staff hours to suit your company’s needs. You can also hire expert staff for short periods of time. It’s just like having casual staff without all the hassles!
  6. Improved customer service: Providing a 24/7 customer care enquiry centre lets your customers know that you care about their needs.
  7. Reduce costs: When your staff don’t need to spend time hiring and training new staff, your company saves money.
  8. Competitive edge: Employing a skilled workforce only when they are needed gives your company a competitive edge. Strategic workforce outsource recruitment is the way of the future!
  9. Improved cashflow: Money is saved on recruitment, training and infrastructure. The expertise of your remote offshore workforce and the refocusing of your in-house staff on your core activities, all help to increase your revenue.
  10. Happier staff: In-house staff are happy because they can focus on their core activities and your remote workforce are happy because they are doing a job they love. A happier workforce leads to increased productivity and more profits.

How does Workforce outsource recruitment operate?

When you decide to outsource offshore, all you need to do is send us the job descriptions and we will do the rest. We will recruit your remote workforce, train them if needed, provide all the equipment and infrastructure they need, and pay them as well. Your task is to manage their workload and supervise their work. We manage all the office operations for you.

For more information on Workforce outsource recruitment with Outsourced, please call us on one of our national or international numbers or sent us an email enquiry

The easy way to hire accounting and financial staff in the Philippines

November 20, 2019

hire accounting staff philippines

Trying to find qualified and experienced staff for your company can be fraught with difficulties, taking an enormous amount of time and energy that could be better spent in other areas of your business. When it comes to hiring financial and accounting staff however, these difficulties not only increase, but they can become overwhelming. This pressure is simply due to the fact that finding the right people for these positions is essential to the smooth running and success of your business.

We all recognise that hiring staff is part of doing business, but it’s often one of those tasks that owners and managers wish could be handled in some other way and by someone else. This is where Outsourced comes into the picture, because we can step in and organise all your hiring needs, quickly and efficiently.

What type of financial and accounting staff do you need?

There are many specialities within the financial and accounting field, one or more of which, might be suitable for your business. As an example, we can hire the following staff for your company, but we can also source people with a mix of highly specific skills, more suitable for your company.

How does the hiring process operate?

Your first step is to send us a complete job description for the position or positions that need to be filled at your company. We will then scour our networks to find suitable candidates who fit your job description, collect their CVs, and discuss each client, in depth, with the person nominated to deal with hiring at your company. Once you have perused the CVs and made your decision, Outsourced hires them and sub-contracts them to your company.

So we not only do all the hard work in identifying the best candidates for your company, but we also relieve you of hiring and training these new staff. Your new employees will remain in Manila and work remotely for your company, although you will manage their work on a daily basis and assign their tasks. Outsourced provides the office space, Human Resources, payroll, and any facilities or equipment that are needed for your sub-contracted employees to carry on their work for your company remotely.

What are the benefits of outsourcing your financial and accounting staff?

As mentioned above, one of the clear benefits of outsourcing your financial and accounting staff is that it’s one more task that you don’t need to perform. Life is busy enough as it is, but trying to squeeze another time consuming task into your day is often too big an ask. Leaving it to someone else is an easy, but very effective option.

Another great reason for outsourcing your financial and accounting staff is that it’s extremely economical and a great cost saving measure for your company. The money and time you save and the staff that are freed from hiring and training new employees can be reallocated to other, more critical areas of your business.

For more information on how we can help you hire financial and accounting staff in the Philippines, please call us on one of our national or international numbers or send us an email enquiry

Streamlining Your Business With Call Centre Outsourcing in the Philippines

November 8, 2019

Managing your own in-house Philippines call centre can often strain both the infrastructure and the finances of many small to medium sized companies. This is one of the reasons why call centre outsourcing is a very popular option for many companies in the Philippines, because they can streamline their workforce and optimise their revenue.

When you outsource your contact centre to an external company, they use their own infrastructure and staff to handle all your contact centre operations. The result is a professionally operated contact centre, saving your company a significant amount of time and money, whilst profiting from positive engagement with your customer base.

5 Benefits Of Outsourcing Contact Center Operations

It’s not only your company that benefits from outsourcing your contact centre operations, your customers also benefit from a prompt service that is run efficiently. Let’s take a look at five of these benefits.

  1. Business expansion: When you outsource your call centre operations, you can focus on your company’s core responsibilities. So rather than trying to learn how to manage a call centre, you can focus on expanding your business.
  2. 24/7 availability: Most businesses don’t operate their call centres on weekends, holidays or after hours, but an outsourced Philippines call centre can operate 24/7. When you provide this level of service to your customers, you clearly demonstrate that you care about their needs.
  3. New technology: Outsourcing your contact center, gives you access to all the latest technology without spending any money yourself. This can save your company a significant amount of money that can be better spent elsewhere in your business.
  4. Less stress: You don’t have to worry about investing in vetting, hiring, training, supervising and managing your own call centre staff. Instead, the outsourcing company does all of this for you, leaving you free to work on your business.
  5. Customer satisfaction: When calls are answered promptly and politely and customer’s questions are dealt with efficiently, you realise the true benefit of outsourcing your contact centre – building a positive relationship with your customers. Waiting times are reduced, abandoned calls are minimised and customer satisfaction is increased.

5 Types Of Contact Center Outsourcing Services In The Philippines

If your company hasn’t previously operated a call centre, you might be unaware that there are five different types of services we can provide to your company. You can engage them for one or more of the following services.

  • Telemarketing: When you outsource your contact centre to us, our telemarketing employees provide your company with cold calls, up-sells, cross-sells, and product promotions.
  • Outbound calls: Our professional staff perform lead generation calls, telesales, customer acquisitions, appointment setting, direct mail follow-ups, and customer satisfaction survey calls.
  • Inbound calls: At our outsourcing contact center in the Philippines, we have staff who are experienced in medical answering services, collections, order taking, product information requests, claims processing and virtual receptionists.
  • Technical support: For your customers, we can provide remote IT support, customer sales and support, pre-sales support, post-sales support, and technical support.
  • Multi-channel support: We offer a mix of phone, video and email support, as well as live chat and video chat support for your customers.

For more information on call center outsourcing in the Philippines, please call us on one of our national or international numbers or sent us an email enquiry

How Outsourcing Jobs Creates more Local Jobs

July 25, 2018

Outsourcing as a business solution – is it merely a trend or are there other merits to this strategy that aren’t being considered? Does offshore labour hire take jobs away from locals or does it actually help to create more jobs for local Australians in the long-term?

A survey conducted in 2012 by the Australian Business Process Outsourcing Association, found that 45 to 65 percent of Australian organisations outsource some business processes. The reason?

Below we’ll discuss 3 of the top considerations businesses make when deciding whether or not to incorporate a business outsourcing solution, to help you decide whether it’s merely a trend or not.

business outsourcing

In 2018 Australian companies are becoming increasingly more global – as big businesses are growing, we’re seeing an increase of large scale companies seeking the services of offshore staff as a part of their long-term strategy. This trend is fast becoming the norm and for good reason. Truth be told, big corporations back in the 1980’s and 90’s made wholesale cuts which resulting in loss of jobs locally that the media were quick to hype up. This left a negative perception of offshore labour hire in the general public – but the forum has now changed. We’re seeing big corporations in small to medium enterprises, take on outsourcing solutions to help their business’ grow, not just as a quick fix, but as a part of their long term business plans.

Australian businesses are increasingly turning to outsourcing solutions for their business needs. From small business start-ups to fortune 500s, business outsourcing is now proving to help improve a company’s productivity and overall net worth. In the case of Australia, the result of offshore labour hire is actually showing to increase jobs locally whilst improving local opportunities.

Below we will attempt to unpack the common misconceptions around offshoring – uncovering doubts of a bygone era where outsourcing jobs were seen to be a threat to local jobs and livelihoods. We’ll show why offshoring is fast becoming an Australian business norm which comes with a lot of benefits to the local economy. This will unveil how local Australian based company, acidgreen was able to contribute to a 400% increase in local jobs creation in the last 8 years by seeking outsourcing solutions.   

#1 Business outsourcing is all about cost cutting

Cost cutting isn’t the only reason that companies choose to offshore staff. A reliable company would almost never recommend a business to replace its entire local staff replace with an offshore team. Strategies to offshore staff are implemented with the intention of helping a business achieve its growth goals. For example, a company may be inclined to turn down new business if they are close to approaching capacity. They may be in a position where they’re not able to afford the $70K+ it would cost to hire a new employee. Instead, they may be able to take on an employee offshore for $20K+ to take off some of the load, allowing the business to take on the new business and continue to grow.

An article published by the The Telegraph UK explains that, “a more productive firm can pay higher wages to the remaining workers, and hire more local employees in different types of occupations than those offshored.”

offshore labour hire

#2 Offshore labor hire takes jobs away from locals

The idea of offshoring is to shift tasks which may be lower skilled but still essential to the business function. The costs saved from offshoring these skills allows resources to be distributed to the team, locally:

You’ll gain productivity as you’ll have more time to focus on doing meaningful work.

You’ll have the ability to spend more time with clients face-to-face to allow you to form deeper relationships.

You’ll have time to engage in more networking events, positively growing your business opportunities.

Ultimately, outsourcing allows you and your local team to focus on meaningful work, work which will translate in seeing your business grow.

So, what does this mean for local Australians wanting jobs?

As businesses grow there is a natural need for more staff. What we’re finding is that the savings from offshore labor hire for essential staff members results in businesses having the ability to hire more locally based staff, often in higher skilled roles. Allocation of costs allow businesses to stay competitive and achieve sustainable growth. As the business grows, it continues to contribute to the local economy, resulting in the creation of local jobs.

This was definitely the case for acidgreen, a Sydney based marketing company. As CEO, Mark Larcher explains, “acidgreen had a multi-million payroll and was struggling with cash flow and meeting liabilities. As a small business it was hard to attract and retain the best talent. Building a team offshore afforded the ability to scale quickly, this enabled us to provide a faster service to clients and to take on more work than we could previously. The jobs we were winning became more profitable, due to reduced costs and we started doing more than ever, with our bigger team. We have quadrupled the company size in the last few years and are more profitable. We have now reinvested these profits locally to hire more staff in Sydney. Going offshore has actually helped the local economy by allowing us to grow significantly as a company and all taxes (payg, gst, payroll and corporate) are paid in Australia.”

Essentially, offshoring can allow you to ‘spend less time working in the business and more time working on it’!

#3 Staff working overseas are in sweatshops receiving lower pay

The stereotype that outsourcing means cheaper, lower quality work is quickly changing as people are coming to realise that these ‘one size fits all’ statements are fundamentally false. Comparatively, offshore workers are usually paid a lower hourly rate than a local doing the same job, but the rate of pay would be aligned to what is expected locally in the home country. Staff offshore enjoy the same standard of living that staff locally in Australia would expect and the same working conditions are provided, such as appropriate access to internet and office facilities. For example, in the Philippines, professionals take great pride in their work and focus on quality assurance. It shows too, with demand for Philippine outsourcing services growing by 30% year on year.

Outsourcing solutions are fast becoming the business norm, and it’s become clear why this is so. As we saw earlier, 45 to 65 percent of Australian organisations outsource some business processes. We saw how outsourcing actually contributed to job creation in the local environment and how outsourced staff allow for a business to flourish in the long term, ultimately benefiting the local Australian economy and contribute to local job creation.

outsourcing solutions

Interested in seeking a reliable outsourcing solution? Outsourced specialise in providing staff of the highest quality being the leaders with years of experience in the industry. Having successfully worked with clients including 2XU, Yamaha, The University of Melbourne and Fox Sports, it’s no wonder more businesses are looking to Outsourced for their business outsourcing solutions. Take a look at how Outsourced can work to benefit for your business needs.


Mobile SEO Strategy: How to Prepare for the Mobile First Index

December 22, 2017

Mobile SEO Strategy

Given that mobile devices have exceed desktop usage since 2015, it only makes sense that you create a mobile SEO strategy that would help your website rank better, especially since Google has already announced that is moving towards the mobile-first approach.

After seeing the increase of mobile usage, you can foresee that user behavior and expectations will grow as a result of this. A good example would be a study conducted by Google where they found that smartphone users have a much higher buying intent rate compared to desktop users.

This only goes to show that having a separate Mobile SEO strategy is crucial especially when Google rolls out its mobile-first index which will be on 2018.

Mobile-Friendly Configuration

mobile SEO best practices

When it comes to mobile SEO best practices, you have three options with regards to your site’s mobile configuration. These include responsive design, dynamic serving and separate domain.

Responsive Design

The maintenance for this type is easy because you use only one code base. This means that it requires little to no additional configurations for search engines.

This is due to the fact that it uses a single URL and HTML with no redirects nor device detection. Moreover, this configuration also lessens SEO risks such as duplicate content and keyword cannibalization.

It’s no wonder Google prefers responsive design because it adapts to the device being used.

If your website is responsive, then the chances of it appearing in the new mobile-first index is highly probable.

Also, make sure to add the meta name=”viewport” declaration in the head of your documents to ensure that your website is mobile-proof.

On the down-side, this design is less flexible and you would need to redesign the entire site. Additionally, it may be slow on mobile if your site has large pages.

Dynamic Design

A dynamic design allows you to offer certain specifications for your site’s mobile version. This gives you the opportunity to optimize your site for different search queries to target your mobile audience.

You can also feature different content on your mobile version for a more customized experienced for your mobile users.

By using this configuration, you are able to show different versions of a single page on a single URL. The version that will appear would depend on the device that is being used.

The advantages of using dynamic serving is that you’re able to provide a unique user experience. Also, your website would not need a full redesign and no redirection is required.

On the downside, there is an increase in maintenance and updates. Moreover, it is more prone to mistake and may lead to index inefficiency – since bots are crawling pages with different user agents.

For your site to rank well in Google, make sure you follow the guidelines in implementing a dynamic serving website.

Separate URL for Mobile Version

This means that every desktop URL has an equivalent mobile-friendly URL. Normally, it sits on a subdomain such as “”

Although Google supports this configuration, it is best to ensure that you implement the “mobile website on a separate URL” correctly.

Use rel=”alternate” and rel=”canonical” to inform Google how these pages are connected.

The benefit of having two separate URL means that you can provide a fully mobile-centric user experience. Also, your site can be optimized for mobile specific intent and there is no need to redesign the main site.

On the downside, this is costlier due to maintenance and there is more room for mistakes – especially when it comes to SEO. Additionally, there is an increase in cross-links and redirects, plus this configuration needs to be suitable for all devices, so expect more technical issues to arise.

Mobile Site Performance

mobile first SEO

Mobile SEO

One of the most important mobile first SEO factor that you need to consider when it comes to your site performance is speed. This means that the faster your site loads, the better Google likes it.

To see how well your desktop and mobile site is performing, use the PageSpeed Insights Tool by placing your URL on the bar that analyzes your website.

From here, it will inform you of your site’s health score. Red means your site is doing poorly, Yellow means your site needs work and Green means your site is doing well.

The best thing about this tool is that it gives you feedback as to how you can improve your site’s performance.

By using less features such as assets, images, libraries, plugins, theme features, etc., you can expect your mobile site to improve dramatically.

Additionally, you can check below for additional ways on how to further enhance your mobile site:

  • Cache assets
  • Fix render blocking content above the fold
  • Invest in quality hosting
  • Load lesser ad servers and assets such as JavaScript libraries
  • Make use of a CDN
  • Minify and optimize JavaScript, HTML and CSS
  • Optimize and use fewer images
  • Review redirects
  • Transition to HTTP/2
  • Update PHP to PHP7

AMP Implementation

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Accelerated Mobile Pages (AMP) is an open-source, publishing technology that aims to enhance web content performance – which equates to having a mobile friendly SEO site.

This is crucial because, as mentioned above, site speed is of utmost importance when it comes to user experience. By applying AMP, there is a substantial decrease in page load time; which in turn maximizes your mobile’s content opportunity.

Now, although this is more inclined toward users, this could still be a seen as a significant factor once the mobile-first indexing is implemented – which should be sometime in 2018.

Mobile Keyword Search

mobile search engine optimization


When it comes to user behavior for desktops and mobile devices, you can expect a significant difference due to user intent.

With this scenario, mobile search engine optimization makes perfect sense. This means performing a separate keyword research for mobile devices – and even for voice.

A tool you can use to check the organic keywords of mobile devices would be SEMrush. This SEO software tool provides an option for mobile keyword search and location – allowing you to focus on key terms in certain parts of the world.

Another useful feature from SEMrush would be Position Tacking. This allows you to evaluate the page rank of your domain on a variety of devices.

In doing so, you are able to track down changes. This gives you an idea of the overall trend of your site’s performance in terms of search queries.

Voice Keyword Search


mobile SEO guide


Voice search accounts for one out of five Google mobile searches; and with the staggering increase of mobile users each year, you can imagine the surge of voice search that currently dominates mobile search scene.

Hence, the emergence of Alexa (Amazon), Bixby (Samsung), Cortana (Microsoft), Google Assistant (Google) and Siri (Apple), shows us how today’s Super-Techs are preparing for the future.

The key is to clearly know how to optimize for voice and how to differentiate it from mobile and local.

Below is a mobile SEO guide on how to optimize for voice search:

  • Think conversational intent.
  • Use long tail question words such as Who, What, Where, Why, When and How.
  • Make sure your mobile site is optimized for both speed and content.
  • Make sure local listings are updated. These include Apple Maps, Bing, Google, Yelp, etc.
  • Your content structure should be built in a way that answers questions quickly and integrate structured data markup in your website.

Optimize for Local

SEO for mobile devices

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According to a study conducted by Google, smartphones are extremely useful when users are out and about. Stats show that 76% of mobile searchers who were looking for something nearby visited that business within 24hours – and 28% of this resulted to a sale.

With these findings, you can see the importance of local SEO for mobile devices. Below are some tips that can help you optimize for local search.

  • Add structured data to produce richer content that allows Google to know more about your specific web page
  • Create a local customer review page marked with structured data
  • Create a local link building strategy
  • Improve local search ranking by writing local content.
  • Sign up for Google My Business
  • Include appealing images of your business in Google My Business
  • Include complete contact information

Review Site Content and Optimize for Mobile

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In producing quality content, you need to make sure that your mobile site SEO basics are in place.

This means creating content that looks good on a small screen while providing information that answers questions related to your business. Ensure that your content is informative yet direct to the point; structured and easily scannable. And don’t forget catchy headlines that are click-worthy.

Also, take note of the images that appear on your mobile devices. An example would be infographics with small texts. Make sure that it automatically scales to screen size.

Other important factors to consider when optimizing content for mobile devices include:

  • Breaking content to digestible portions.
  • Place important content above the fold so it loads first.
  • Use shorter meta descriptions, titles and URLS.
  • Enlarge images to further view details more accurately
  • Create a seamless site navigation experience for users

Ensure Good User Experience 

SEO for mobile phones

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SEO for mobile phones means focusing on good user experience. One way of doing this is to ensure that your users find it easy to navigate and understand your site.

This is why your site architecture is very important. Your users must be able to navigate their way to their desired page (or accomplish what they want to) in less than three clicks.

See to it that all fonts and text goes well with the overall look and feel of your site. Make sure that the spacing of the buttons, as well as the links, are easy to find and click. These include your sub-menus and contact information.

It is recommended to include an HTTPS as this makes your site more trustworthy. You see, HTTPS encrypts the connection between the server and web browser. This is especially crucial for ecommerce sites since it asks for sensitive information such as names, credit card information and so forth.

Lastly, make sure that your forms are suitable for mobile. Leads are extremely important, and since there are more mobile users than desktop, you cannot risk not having their information right at your fingertips.

Related: Social Media Lead Generation Tactics

To wrap things up, you can basically expect a lot of game-changing tactics with the arrival of the mobile first index.

In order to stay relevant, it is essential to prioritize mobile search factors. Google has implied that it will be leaning towards mobile search engine algorithm based on user engagement, and as a result, will change ranking signal factors.

If you happen to have a website and you are looking further enhance your mobile site – or if you currently do not have one, then it is best to consult with a company that specializes in IT-related services.

Contact Outsourced, an outsourcing company that provides highly qualified digital marketing professionals that specializes in digital marketing strategies related to SEO, SEM and SMM. We also provide Content Marketing experts, Data Analysis and Market Research to help businesses stay relevant and up-to-date with the latest online-marketing trends.

Importance of Java Programming: The Most Sought After Programming Language

December 13, 2017

Based on the TIOBE Programming Community index, the importance of Java Programming cannot be denied after being declared as the most popular programming language for 2017. Currently, it is the third (3rd) most sought after skill on the Angel list and the demand for Java developers are much greater compared to other programmers – according to

The reason for Java’s resurgence in popularity is due to the success of the Android in the mobile market. As such, it is widely used in developing desktop apps, mobile applications, server side application, video games, etc.

Apart from being the “heart and soul” of android applications, Java is also being used for more than 4.5 billion gadgets which includes:

  • Car Navigation Systems
  • Cellphones
  • Lottery Terminals
  • Paid Parking Systems
  • Personal Computers
  • Printers
  • Games
  • Health & Medical Care Equipment
  • Set Top Boxes
  • Smart Cards
  • Web Cameras

The infographics below shows the benefits of learning Java programming and how in-demand Java developers are worldwide. It sums up how much each of the countries below are willing to pay to get the most qualified Java professionals to work for them.

Therefore, it should not come as a surprise that the need for Java developers spiked significantly in 2017 – making them highly employable programmers who gets to enjoy a lucrative pay. With billions of devices utilizing this program, along with 90% of Fortune 500 companies using it in their development process, it clearly states the significance of Java in today’s modern society.

Now, if these reasons are not enough to justify as to why it’s one of the most popular programming languages to learn and master, then let’s delve further as to why Java has seemingly surpassed its contemporaries in terms of its value and use.

Simple and Readable

You will find that Java is relatively user-friendly. This is perfect for those who are just starting to learn programming. Given that it is a high-level language, meaning it is much closer to human language (as oppose to machine language), which makes it is easier to read, write and maintain.

This is definitely one of the many advantages of Java programming language. Because of the way that it was developed, you can easily focus on mainly programming given that the more complex details are being managed by the machine – such as memory management and so forth.

Staying Power

One of the obvious benefits of Java programming language is its longevity.

Released in 1995, Java remains to be one of the most widely used programming languages; despite the numerous contenders that continue to emerge.

As one of the oldest programming languages, it has truly proven its worth – especially with its long-term compatibility that ensures older applications would work well in the future.

Also, since it’s been around for so long, you can imagine that any question or problem you may encounter has a ready answer or solution online – which makes life so much more easier and convenient.

Needless to say, Java has a strong staying power and has established itself as one of the programming languages to beat in terms of efficiency and reliability.

Exceptional Tools

Java is known to provide excellent developer tools and guides that ensures productivity for its developers. In doing so, they can deliver the work effectively – with minimal bugs.

Additional advantages of Java would be its (numerous) free open source ecosystem support and a very rich API. Plus, its community driven process gives you the assurance that there is continuous growth in the right direction.

Thriving Community

The Java community is known to be a passionate bunch with over 9 million developers worldwide. This gives you an idea as to how much support you can expect from such a large and thriving community – which we can attribute as one of the best benefits of Java developers.

You see, in the programming world, it is extremely vital to give and receive help; in addition to having as many helpful tools that would make development easier. It’s the reason why the Java ecosystem offers plenty of tools and libraries that makes things easier for its developers.

To give you an idea as to how huge the Java community is, it’s the second (2nd) most tagged language at GitHub and it has the second (2nd) largest StackOverflow community. In terms of Meetup groups, it is the fourth (4th) largest one, with over 1.4K Java Meetup groups – with roughly half a million members globally.

Strong Development Roadmap

With the release of Java 9, the plan to modularize the platform, enhance security and improve its performance has resulted to a favorable outcome. Additionally, it can scale huge software system to small devices easily – plus, you can expect to experience a faster-loading time.

With Java, bugs are fixed relatively quickly due to its strong typing; plus its IDEs lets you know immediately if there are any errors. Furthermore, it gives out recommendations that helps you create your codes with ease.

In short, the importance of Java in internet programming continues to remain relevant thanks to its massive and mature tools along with its libraries, which cannot easily be replaced.

One of the World’s Most Well-Respected Developer Certifications

Since Java has the world’s leading developer certifications, when you acquire a Java certification, you’ll be able to validate your skills to employers who are looking to hire qualified candidates.

After all, Java is considered to be the most difficult certification in IT and obtaining one can definitely help boost your confidence in terms of your career as a IT professional, specifically a Java developer.

So, as you can see, being proficient in Java can open-up countless opportunities that is highly beneficial for both the developer and its employer.

If you are currently looking for highly competent developers that specializes in Java programming, why not outsource java development from a reputable company that specializes in IT-related services and see how outsourcing development services can be beneficial to your organization.

Contact Outsourced, an outsourcing company that provides highly qualified web development teams that includes Web Programmers, QA testers, Network Engineers and Technical Support who are capable to produce, build, enhance and maintain the quality of your websites.

Why Use Wordpress to Build a Website? Here Are the Top Reasons

December 6, 2017

Why Use Wordpress to Build a Website

When it comes to choosing a platform that could build powerful websites, your safest bet would be, hands down, WordPress (WP).

So why use Wordpress to build a website? Well, this Content Management System (CMS) is simple enough for any novice to use. No wonder it’s such a popular choice amongst bloggers. With its easy yet efficient features that is sophisticated enough to turn any site into a highly profitable business – such as an eCommerce online store.

It is estimated that in 2016, there are 75 million websites that uses WordPress. This means that this universal platform has made quite a name for itself. Let’s look at some of the reasons as to what makes WordPress so appealing to its users.

It’s Free


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Why WordPress is the best – the word FREE is its biggest selling point, plus it can be self-hosted. This is perfect if you’re uncertain when it comes to purchasing or investing on technology that you have no prior experience with.

Also, WordPress comes with free themes, which is convenient if you don’t know the first thing about designing a website. In addition to that it, it comes with over 50,000 free plug-ins, which includes contact forms, SEO, slideshows, etc.

If you’re looking to try it out, simply download the software, install and then you can start using it. The only time you’ll be shelling out money is if you’ve decided to invest on it. This may mean acquiring your own domain name, customizing your theme or adding custom features.



outsourcing service for wordpress

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You might be wondering, what exactly is an “open-source?” It means that its source code can be used, studied, changed and redistributed by anyone who knows a thing or two about coding.

When you use WordPress, you can easily have it modified or tweaked in accordance to how you want it to function. Also, since it has been around for so long, this tried and tested software has amassed a huge community of experienced developers, that makes it a whole lot easier for you to maintain and manage. In short, it’s more cost efficient and less of a hassle compared to other open-source CMS platforms, so why not WordPress?

Easy to Customize with Multi-Media Add-Ons

best wordpress outsourcing

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Another great reason as to why you should use WordPress is because you do not need to know how to do coding in order to customize your website. You can easily make changes by maneuvering your way around the control panel found on the dashboard. With such a use-friendly interface, it’s so easy to customize the colors, design, WP theme features and some elements of your website.

In short, giving your site a quick makeover is a non-issue; especially with the wide range of WP themes available online. You can easily make changes if you want to rev-up the look and feel of your site.

Another awesome built-in feature of WordPress is its ability to upload multiple media types. This not only enhances the look of your site, but how it conveys your message to your audience. You can upload a PDF Press release, product videos or testimonials with such ease.

Now if you happen to be knowledgeable when it comes to coding, then you can enhance your website by editing the codes of a theme. Given the platform’s flexible framework, you can easily modify layouts and create applications if you’re proficient in design and/or development.

Easy Integration and Highly Flexible

why WordPress is so popular

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WordPress has gone beyond being just another blog site. As an open-source publishing platform, it provides a wide range of built-in tools known as plugins. It also offers a selection of nicely designed themes; in addition to having a handful of WP experts who can help you further develop your website. Currently, thousands of full-blown enterprises uses this platform to run their businesses.

You can create any website using Wordpress – such as classified ads listing sites, corporate/company websites, directory sites, knowledgebase websites, membership sites, photography sites, Q&A forum sites, video websites and eCommerce websites (powered by WooCommerce and WP eCommerce, etc.). This is how versatile this platform has become.

Related: Building an eCommerce Website? Tips on What to Outsource

This is why WordPress is so popular. It’s easy to integrate any service and/or application given its built-in functionality which includes the use of plugins.  The most commonly used ones include contact forms, forums and social media integration.

Another thing you may want to integrate to your WP site would be your email marketing service. This is another important tool that allows you to grow of your business. After all, having an email marketing strategy is a must if you want to increase your leads and generate brand awareness.

Expands with Business

Using WordPress for business

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If you started out small, then typically your goal is to continually grow your business. It’s only logical that your website would then need to be updated and enhanced to meet your standards and needs.

So, let’s say your business now has additional services. You would be needing additional web pages to write about that new service. Or perhaps you want a more interactive website so you can build better relationships with your customers.  Another popular scenario would be running online stores. If you have additional products that you need to include, then you would need certain functionalities to meet your goals.

Using WordPress for business is ideal given its wide selection of plug-ins and extensions. It’s easy to create those unique functionalities once your business begins to expand and you can expect this platform to deliver the demands that your company requires as it continues to evolve.


build your website with WordPress

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If you’ve spoken to experts when it comes to web development, they will all tell you that your site needs to be responsive. Well, the good news is that if you decide to build your website with WordPress, then it’s sure to be responsive ready. But what does that mean?

Basically, the design of your site should work well with all devices – whether it’s a desktop, mobile phones, laptops or tablets. And given that almost everyone is on their mobile device, it’s only logical that the main growth in terms of online revenue would come from these.

Browse through a selection of free and premium (paid) WP themes and see which ones would best fit your requirements in terms of functionality, industry and your niche.

You also have the option of building your site from scratch or choose an existing theme and have it customize accordingly.


websites built with WordPress


No matter what kind of website you have, you obviously want to make sure that that all your personal information, as well as everything found on your site, is safe and secure.

One of the great things about websites built with WordPress, is that it releases security updates frequently.

You can opt to use free plugin tools such as Wordfence Security, or download security plug-ins to ensure that all your concerns would be addressed when it comes to the safety of your site.

Another thing you might want to take note of would be some basic security measures to take when it comes to keeping your website always secure.


why WordPress is good for SEO

It’s a well-known fact in the realm of digital marketing, as well as those in the web development field, that WordPress is the best CMS for SEO.

So, what does this mean? Search Engine Optimization (SEO) is a way for your site to rank well in search engines such as Google. When this happens, the chances of your target market visiting your site is much greater.

By using WordPress, the chances of you having a better-quality site increases and this means being seen on the first pages of Google where your site would be viewed by your intended audience.

You see, WP was created in such a way that it is well-optimized for search engines. It covers essential functionalities such as easy content creation, image optimization, mobile responsiveness, proper HTML markup, SEO-friendly permalinks, social media integration, title tag and headings; user experience and web speed.

Moreover, it offers a lot of SEO plugins such as Yoast to help you further enhance your site’s SEO capacities, as well as SEO-optimized themes for your site. This is why WordPress is good for SEO.

Related: Digital Marketing Strategy, SEO, SMM, SMO and SEM: What To Invest On

WordPress Community Support

WordPress outsourcing services

Given the popularity of this platform, it’s easy to find support forums and communities of developers and users who can easily help you out with issues pertaining to WordPress.  Additionally, there is plethora of resources that you can access online if you need further assistance.

So, as an open-source platform, backed by a passionate community who can easily create a site that can meet all your requirements, it makes sense as to why WordPress is popular, and why companies and individuals alike, choose to use it for their business ventures.

With a name that has been around for decades, it has garnered a reputation that people have come to know and trust – as it continues to expand and grow into something bigger and better.

Wordpress Outsourcing

If you’re a company looking to build a website and you are looking for web developers who are highly proficient in WP, then it might be a good time to consider a quality outsourcing service for Wordpress. Ideally, choose a reputable company that specializes in IT-related work.

Contact Outsourced, an outsourcing company that provides highly qualified web development teams that includes Web Programmers and QA testers; as well as Network Engineers and Technical Support, who can produce, build, enhance and maintain the quality of your websites. We offer one of the best Wordpress outsourcing services in the Philippines and can help you find qualified full time staff to work on your website, regardless of what country you are located.


Shopify How To: Secrets that Make Up a Successful eCommerce Store

November 28, 2017

What makes Shopify one of the most sought-after ecommerce platform? Simple, it’s features offer great value for both well-established retailers and businesses, as well as regular folks who simply want to manage an online store without the fuss and technical know-how.

It’s pretty much a given that every merchant who uses Shopify would like to do better in terms of how well their product and brand is being perceived and received by their audience – and of course, how to increase leads, traffic and sales.

So customer engagement and experience; brand awareness and revenue are the basic things that every online merchant would like to improve on and enhance.

With these objectives in tow, we have complied a list of Shopify How To’s, to meet your basic goals when it comes to successfully running a Shopify eCommerce store.

Responsive Site

A very useful Shopify eCommerce guide is to have a responsive website. This is essential to ensure that your brand is being seen and represented properly in all types of devices – whether it may be in desktops, phones or tablets. This is the reason why it is crucial for you to have it tested on various devices given that most people are on their cellular phones and other mobile devices.

The importance of user experience is essential in engaging customers and making sales. Therefore, ensuring that they can properly view your store online and interact with your brand easily is a great way for your brand to produce a great deal of following.

Shopify offers responsive templates to ensure that it can seamlessly serve all media formats whenever a user visits your online store.

Related: Tips On Hiring the Right Web Design and Development Company

Have a Mobile Store

Shopify guide to mobile is another big thing that you need to consider.

To date, cellphones and tablets in the United States are responsible for more than 60% of internet usage. This shows that people prefer this medium compared to desktops. Also, another interesting tidbit would be the fact that more people spend time on their mobile devices than watching TV.

Additionally, 10% of people’s time are spent on eCommerce apps, so if your online store does not have one, it’s high time that it did. After all, not having one would mean that you’re losing a percentage of sales and engagement opportunity; and since your business is found online, it only makes sense to invest in this technology.

In short, as mobile continues to capture more and more of the market, expect that it will soon dominate the eCommerce world, so it’s best to start thinking ahead. That means you must make sure that the Shopify theme that you are using is responsive for mobile.

Some advantages that you’ll get to experience by having a mobile friendly eCommerce store are:

  • Drives sales via mobile
  • Enhances user experience given that they’ll be able to add products to their cart via mobile and then buy it on the desktop if they wish to
  • Less bounce rates
  • Rank on Google for Mobile Specific inquiries
  • Shopify’s responsive checkout means customers can convert using their device
  • Test how well paid ads are converting via mobile and use this more frequently if the conversion is better

Related: Where to Find and Hire Mobile App Developer Experts

Web Design

Taking the time to think about the design of your online storefront is crucial because it reflects the personality of your brand and how you want to be perceived as a business. After all, a well-crafted website says a lot about your business and this can translate into making sales.

Some Shopify design tips includes changing up your homepage so it looks fresh, updated and appealing to your audience. Other things to take note of would be the color combination, the font sizes, the background you use, the length of the copy, etc.

Having said that, it’s also important to note that the design of the site involves a high-quality user experience. It should be easy for your customers to maneuver the site while it allows you to instruct them what it is that you would like for them to do.

Related:  5 Effective Website Design Tips to Generate High Conversion Rate

Optimized Content and Copy Intended for eCommerce

When writing online content, you must remember that you are competing with billions of other websites. Therefore, it is crucial that you optimize your content to make it easier for Google to rank your web pages.

Hence, the rise of digital marketers, specifically SEO professionals, who understand content marketing are essential for your site’s organic growth.

After all, it is every online retailers’ dream to be seen by their target market. Think about it, what use is a beautiful and well-constructed site with great product offers if there is no one to view it?

This is why successful eCommerce site owners spend roughly about 1 to 2 days a week enhancing their SEO – which includes refreshing their copy (e.g. creating blog posts and doing internal link building to ensure that they maintain their visibility online.

Ideally, if you could post content daily, then by all means, do so! After all, it’s a well-known fact amongst online marketers that Google loves fresh, quality content.

One great take-away when it comes to creating content, specifically blog posts for your site, is that it shouldn’t be all about promoting your business. Rather, it should be something that stimulates interest and value to your target audience – just make sure that there is a correlation between that and your brand/product.

Another great thing to point out when it comes to content marketing is that studies show that the ROI is much higher compared to traditional marketing.

Some awesome Shopify tips and tricks below ensures you that you can produce engaging, creative and effective ways to optimize your content for your eCommerce site:

  • Create Micro Content
  • Experiment with Blog Titles
  • Image Desciption
  • Product Descriptions
  • Product Reviews and Recommendations
  • Quizzes for Interactive Content
  • Video Content

Related: Online Lead Generation Services: Tips, Tricks and Techniques in Getting Quality Leads


Effective Shopify marketing tips includes having the ability to capture the attention and loyalty of potential customers. Most marketers agree that sharing your story humanizes your brand to your audience and this speaks volumes.

Studies show that people buy from brands that they like and those that they connect with.

This marketing strategy helps create your persona and allows you to stand out from your competitors. This is the reason why content is such a powerful tool in marketing. By utilizing emotions and stories, you can grow your brand and foster a strong following.

By focusing on creating a strong brand and copy, you’ll be able to reach your target market in such a way that enables you to be in the forefront of their mind when it comes to anything related to your business.

Good Customer Service and Retention

Your customers are very important because they are the ones who purchase your products and services. As such, the human factor plays a huge role when interacting with them – which could pose as a problem when everything is done online.

This is why many successful eCommerce merchants stresses the importance of having a physical person who can take calls and deliver the kind of customer care needed for consumers to feel that they are valuable to your organization.

Some important tips for Shopify retailers is to ensure that you answer every email that you receive as quickly as possible, and always be as courteous and helpful as you can.

Remember that building authentic and lasting relationships with your customers will go a long way as they are your livelihood.

Although it is important to always get as many new customers as you can, it is also important to take care of your existing ones. Studies show that roughly 65% of your sales comes from your previous customers which means that having great customer experience helps retain your current ones. This makes it so much more cost effective as oppose to spending more time trying to close new ones.

Therefore, it is imperative that your brand connects with your customer on a much deeper level which includes doing any or all of the following:

Build an Email List

For many eCommerce store owners, email marketing is one of the most profitable ways that allows them to communicate clearly and directly to their market. Having a Shopify users list, or in short, producing a strong email list, enables you to generate more sales and engagement with your audience.

In building your email list, use tools such as the Capture app. This creates customized landing page pop-ups, that allows people to sign up within your store. By doing email pops, you build targeted opt-in forms that converts the traffic generated into a sizable email list.

Below are the emails campaigns that you should be sending to generate maximum revenue:

  • Abandoned Cart – 3 email funnel
  • Browse Abandonment – 2 email funnel
  • Frequent Buyers/VIP – 1 email funnel
  • Product Review Requests – 2 email funnel
  • Recommended Products – 1 email funnel
  • Welcome Flow (typically a coupon code email followed by a few intro emails) – 5 email funnel
  • Win-Back (no purchase over x days) – 3 email funnel

Another thing to take into consideration after building your email list, is to produce email marketing content that is highly engaging, valuable and relevant to your customers.

Related: Best Email Marketing Service Tips: How to Successfully Enhance your Email Newsletter Campaign


One of the best Shopify store tips given by the most successful eCommerce store owners is the importance of quality pictures, and suggests to have it done in a real-life setting.

Experienced online retailers are well-aware of the power of visual appeal. Therefore, consistently producing high quality photographs that shows off the product at its best is a must – for it differentiates them from their competitors.

Remember, when you are selling anything online, everything is seen by the eyes first. Brand imagery plays a crucial role on whether or not what you have to offer is something that connects you with your audience. So your goal as an online retailer is to ensure that what you have online is that will appeal to them – not just visually but emotionally as well.

Lookbooks, for example, are a great way to feature your products while showing off your brand’s personality. When done correctly, you’ll have your customers relating to your brand and seeing themselves using and enjoying your products in the way that you intended them to.

SEO Friendly eCommerce Website

It is recommended for all types of websites to do On-Page and Off-Page SEO. This means that your site is optimized in such a way that Search Engines can locate your eCommerce website on the World Wide Web.

For On-Page SEO, the very basic is finding the right keywords intended for a specific location, as well as doing internal link building.

As for Off-Page SEO, acquiring backlinks is one of the most important ways of building your domain rank.

To better understand how to optimize your Shopify eCommerce website, check out these Shopify SEO Tips that will help rank your online store fast.

Related: 6 Sure Fire Ways on How to Promote Your Website Effectively

The social media guide to Shopify states two main components. The number of people that you have on your social account and how well you are engaging with your audience from that platform.

One of the sure-fire ways to know how well you are doing in social media is by the number of “Likes,” “Follows,” “Subscribe,” etc. that your social platform has accumulated over time. Also, being extremely active on social is even better as this shows that you are engaging with your customers. This not only helps build relationships but it also enhances your overall online community presence.

Some of the most effective ways engaging with your social community includes:

  1. Pinterest – Run a Treasure Hunt
  2. Twitter – Run a Q&A
  1. Facebook – post a minimum of once per day
  2. Twitter – post 4 to 6 times per day
  3. Instagram – post 3 images per day, daily stories and live content weekly

Additional benefit you get from social media:

  • Increase eCommerce traffic

Some Shopify selling tips includes advertising on Social Media platforms which have become a staple for many eCommerce site owners – since most of their active followers are found there. Moreover, it is more cost effective to advertise in social media compared to Google AdWords.

Moreover, most of these social ads have its own built-in algorithm that includes metrics, stats and reports.

Below are some of social’s most popular and effective paid-ad providers.

Related: Social Media Lead Generation Tactics

Pay-Per-Click (PPC)

More tips for selling on Shopify includes PPC. Search Engine Marketing (SEM) is another great way to generate more eCommerce traffic and sales. When you invest in Google AWords and you do it right, then you’ll be surprised at how well your sales will soar. After all, top ads on the Google Search engines gets 19.3% clicks on desktops and a whopping 27.7% on mobile.

When it comes to eCommerce stores, the three campaigns you can run are search, display and shopping. Now a great way to retain customers would be to do retargeting ads which works by placing a cookie in their browser to know what products they look at and this in turn shows them relevant ads based on their interest.

Given how advance Google and other platforms (such as Facebook ads), are is in terms of finding your niche, it’s safe to say that this not only saves you time, but can be quite profitable as well. Moreover, paid traffic is still the fastest way to drive a business to the top – especially in the realm of eCommerce.

Related: Digital Marketing Strategy, SEO, SMM, SMO and SEM: What To Invest On

Utilize Shopify Features and Apps

Shopify was created in such a way that makes it easy for retailers to sell online. Hence, utilizing Shopify’s features the way it was intended to means taking advantage of its front and back end features. After all, having such a straightforward software for eCommerce means that it was built to simplify your life.

As for Shopify Apps, it’s a great way to enhance and grow your visibility online – as well as generating sales and traffic. Thanks to its wide-selection of apps, the possibility of addressing issues and allowing you to generate more leads, brand awareness and sales is now even more possible thanks to this technology.

Related: Proven Techniques on How to Measure Brand Awareness

So there you have it, Shopify hacks that are being used by today’s most successful Shopify online retailers.

If you’re looking to build an eCommerce website and would like to know more tips on what you can outsource, do consider a reputable offshore company that specializes in the IT-related work such as web development, design and digital marketing projects.

Contact Outsourced, a leading outsourcing company in the Philippines. We provide a highly qualified development staff that includes software and web developers; programmers, mobile application developers and more.

Design on Demand: The Hottest Design Careers In Demand Today

November 21, 2017

design careers in demand

If you’re looking to delve into the realm of design as a career of choice, then you’ll find the list below helpful as it indicates the design careers in demand today.

You can then proceed to choose what type of designer you’d like to specialize in. Below are some of the jobs that you can expect to land, should you wish to explore the creative design industry.

  • Mobile designer
  • Web designer
  • User experience (UX) designer
  • Video producer
  • Visual designer
  • Graphic designer
  • Multimedia designer
  • Interaction designer
  • Front-end web developer
  • Email designer

Now when it comes to the most in-demand skills in design, these would include the following:

Design Software Proficiency

Improve your design skills

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This means being an expert in Corel, Illustrator, InDesign and Photoshop. If you want to excel as a graphic designer, it is essential that you master the Adobe Create Suite as this would come in handy in the creation of websites and advertisements in general. Merchandising materials also includes product designs and brochures. Additionally, this is highly useful for text-handling and visual concepts.

Many Art Directors have graphic design background and it’s no wonder that being highly knowledgeable in adobe is one of the most requested skills in today’s job market for designers – specifically Photoshop, InDesign and Illustrator.

Improve your design skills by learning additional design tools such as Adobe Fireworks and Dreamweaver.

UI/UX Design

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The difference between UX and UI is that the UX (User-Experience) is the technical part of the design where your customer gets to experience your brand. Whereas UI (User-Interface) is the portion that gives off this aesthetically appealing design that brings forth the emotion from your audience, allowing them to connect with your brand.

Thanks to the massive popularity of Android and iOS apps, the technical design skills of a UX/UI designer is now one of the most sought after to date. Thus, the importance of designing a software that can quickly and efficiently deliver user experience is a huge requirement for brands who value quality.


creative skills list

Content plays a huge role in design. Thus, designers place so much importance on the readability factor when they start creating their designs. With Typography, it not only makes your text pleasing to the eye, but it also allows you to incorporate your brand’s personal style and character.

By understanding how different fonts play off one another, designers can deliver design and content that is intertwined beautifully together – may it be on the web, on a mobile app or billboard.

Web Technologies and Programming Languages

Coding has become a popular add-on skill for designers who dabble with web-related projects. This is especially true with HTML, particularly when it comes to marketing and design. This is why being familiar with HTML will come in handy given that it is a great support tool for web tasks.

Other basic coding skills that you will find useful as a designer would include DHTML, CSS (cascading style sheets) which is used for XHTML sites to change the way it looks; JavaScrip which is used to design a dynamic page that is intended to change when users interact with it and XHTML (similar to HTML), which is used for text-based websites.

If you’re looking to learn more advanced coding to improve software design skills, you can opt to learn more about HTML5 which is intended for interactive sites that do not use Adobe Flash.

Mobile Design

improve software design skills

With the sudden surge of demand for apps, a Mobile Application Designer, whether they may be working on Android or iOS (or both) normally works closely with UX/UI designers.

The main focus for mobile design would be native mobile applications. This may include knowledge in designing for mobile and hybrid apps.

This is why having web design with mobile responsive software designer skills is crucial. Some of the technical know-how would include any or all of the following: AJAX, CSS3, HTML5, Illustrator, InDesign, InvisionApp, JavaScript, Photoshop and UXPin.

Web Design

Given that most businesses today have a website, having web design skills is something that will be needed in the creation of a site.

As a webdesigner, you need to continuously improve design skills that are considered to be a basic necessity for this profession. Being knowledgeable in information architecture, proficiency in color theory, typography and visual design skills are a must. It is also recommended to have mastery of computer languages, design software and user experience.

The most basic computer language that you need to be familiar with would be CSS, HTML and JavaScript, while the most basic design software that you need to know are Illustrator and Photoshop.

Related: 5 Effective Website Design Tips to Generate High Conversion Rate

So there you have it, the top disciplines that you need to know if you wish to do well in the field of design. This is the perfect profession for you if you see yourself as a creative individual who has the flare for the physical aspect of a product and if you are invested in its look and feel.

Now if you’re a company looking to hire professional designers for your web projects, you may want to consider outsourcing design work from a reputable offshore company that specializes in IT-related work. Contact Outsourced, an outsourcing company that provides you with a highly qualified creative staff from Web and Graphic Designers to Animators and Industrial Designers.

Lead Generation Through Social Media using Facebook and Twitter

November 16, 2017

There’s no denying it. Social media offers such an awesome opportunity for businesses to promote their products and/or services, as well as reaching out to their customers. No wonder a lot of brands have been developing effective social media marketing tactics for their online marketing strategies. Not only does lead generation through social media create brand awareness, but it also helps businesses increase sales.

To date, there are six major social media platforms that are being used for social media lead generation purposes, and in this article, we will be tackling two of the most popular ones which would be Twitter and Facebook. Now if done correctly, these can become lead-generation machines that can catapult your business in a whole new level.

Related: Online Lead Generation Services: Tips, Tricks and Techniques in Getting Quality Leads


Twitter works well for small businesses whose main investment is time – especially if you’re focused on growing your leads organically.

In generating the right leads for this platform, you have to build a target audience who resonates with your brand; what you’re about and what you have to offer.

With this platform, it’s easy to locate your potential customers by simply using Twitter Search. Use job titles, keywords, locations and include hashtags (#) in the mix. Once you’ve defined your audience, you can start to reach out to your market.

Start off by “Liking,” “Retweeting,” “Commenting,” and sharing your own content. This is especially effective if you include influencers who are related to your niche when you develop your strategy in building leads. With these influencers’ massive followers, you can be sure that you’re tapping the right market.

With more than 300 million active users, it’s  a no-brainer that you would definitely want to have a piece of that huge pie. So, if you’re wondering how to get leads from social media giant Twitter, do a one-on-one conversation with individuals who happen to be a part of your target audience. This is the best way to generate leads with this platform.

Another thing for you to utilize would be Twitter Cards. These provide you with additional text – since Tweets are limited to 140 characters. Features include App Cards, Player Cards, Summary Cards and Summary Cards with Image.

For geo targeting purposes, Twitter Advance Search is the tool to use. This makes a lot of sense if you want to connect with your local customers in order to familiarize yourself with their buying habits. This allows you to successfully lure them to check out your latest offerings.

Another way on how to generate leads on social media, that ensures quality leads, would be to Host a Twitter Chat. This is a public Q&A type of discussion led by a moderator that asks questions and facilitates the whole activity.

For Social Listening, Twitter Poll does the trick. This allows you to further drive audience engagement and generate leads by gauging consumer trends and gathering valuable information from your niche market.

Now, let’s move over to…


With over 2.07 billion active users, Facebook is currently the most popular social network worldwide.

As such, Facebook has created numerous features that can help you generate leads for your business.

One of the most popular social media lead generation tools would be the Facebook Lead Ads which allows you to create a message that easily reaches people with just a click of a button. Once they have signed-up, they can avail of whatever offer you in store for them.

Now the great thing about Facebook is its advance algorithm, plus the fact that it can auto-optimize your ads which allows you to acquire more leads.

For maximum results, integrate Facebook Lead Ads to your CRM of choice (e.g. MailChimp for email, etc.).

Another way to utilize lead generation using social media would be to use the Facebook Custom Tabs. Tabs are the menus that appear on the left column portion of your Facebook Page.

This is ideal if you’re looking to do giveaways or contests. Facebook users hate leaving this platform so by making the form accessible, the chances of you getting leads are greater.

Also, Facebook Custom Tabs can be used for both Facebook Pages and Facebook Business Pages – and if you wish to further customize this, feel free to check out Facebook Page Apps.

Facebook Page Apps are extremely useful if you wish to include lead generation forms without the hassle of hiring a developer or purchasing a software that is intended for social media lead generation.

Facebook also has this powerful retargeting feature that enables you to target individuals who are a part of your email list; people who visit your site, those who check out your videos and so on. This is one of the most effective social lead generation tactics when it comes to closing sales that yields one of the highest ROI.

This is especially useful when you incorporate Facebook advertising which offers several ad types that includes Canvas, Carousel, Photo ads, Slideshow and Video ads.

Another great way to get in front of your audience is by hosting your very own Facebook Live Show which allows you to showcase your expertise, whilst inspiring and engaging them. Some of the popular ways to generate leads using Facebook Live is by featuring “Thought Leaders” and employees; hosting your own Q&A’s or webinars and promoting your new products or services.

So there you have it, effective ways on generating sales leads through social media, specifically for Facebook and Twitter.

By keeping yourself update on the latest offerings of today’s most popular social media platforms, you can continuously develop strategies as to how you can incorporate these in your online marketing strategies.

If you’re still trying to figure out how to generate sales leads through social media, then why not partner with a company that specializes in Social Media Marketing (SMM)?

Contact Outsourced, a leading outsourcing company that specializes in IT related projects that includes lead generation social media outsourcing services, and let us help you generate the necessary leads for your business.

Social Media Lead Generation Tactics

November 9, 2017

Social Media Lead Generation Philippines

Social Media is a force to be reckon with when it comes to generating highly qualified leads that produces ROI – thanks to its massive reach, online influence and its advance targeting capabilities.

It’s no wonder businesses invest money, effort and time interacting and building their online presence on social media – knowing that their prospects spend more time on it than eating, drinking and socializing.

Truth be told, social is the ideal platform for businesses looking to build a brand connection. In doing so, you foster trust before thinking of selling anything to anybody. This enables you to gain loyal customers and eventually become a brand that people wouldn’t mind being associated with.

By implementing successful social media lead generation tactics, such as the ones below, you can attract your target audience; generate conversions and sales, build brand awareness, experience higher revenue, productivity and steady growth.

Related: Digital Marketing Strategy, SEO, SMM, SMO and SEM: What To Invest On

How to Perform Social Media Lead Generation Through Gated Content

By coming up with content that is deemed valuable to your niche, you can prompt your prospects to fill-out a form with their basic contact information in exchange for this.

Gated Content can come in the form of eBooks, future newsletters, live demos, quote estimates, webinars and white papers. Capture the interest of your audience by making it visually appealing by using gifs, images, videos or stats.

How to Generate Leads through Social Media

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How to Generate Leads on Social Media via Exclusive Deals and Offers

Great deals are hard to resist; freebies are even harder. By coming up with giveaways or special offers in exchange for sharing the link, Liking or Following a page, is a great way to build your online presence in social media.

This is also a great way to capture important data by including a form that needs to be filled-up; as well as taking advantage of the opportunity to engage with your target audience.

How to Generate Leads on Social Media

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How to Generate Sales Leads through Social Media Paid Ads

Many of today’s leading social media platforms, such as Facebook, Instagram, Twitter, Pinterest and LinkedIn, offers paid ads – which is a smart move given how huge their online market share is when it comes to social engagement. It’s also one of the most effective ways of driving qualified traffic back to your site.

The great thing about Social Paid Ads is that it continuously enhances its platform to ensure better user experience. One of the best things about today’s leading social media networks is that it has developed its own algorithm to help businesses monitor how well their ads are doing in order for you to make the necessary changes or improvements.

By utilizing social’s paid ad tools, you can target your niche more effectively compared to doing things organically. Additionally, you can generate leads that are more specific to what your ads are targeted for – which allows you more bang for your buck!

How to Generate Sales Leads through Social Media

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How to Get Leads from Social Media by Hosting Online Shows

There are several ways to host your very own online show and successfully generate leads. This can be done via webinars or through Facebook Live Video, Google Hangout and Twitter Chat.

There are several ways wherein you can accumulate leads through Online Streaming. One is by using it as a Gated Content. This means they must sign-up prior to the live show. Another way of doing this, is by enticing your viewers with offers, rewards or by joining a contest – should you prefer to keep this ungated.

Live Streaming also gives you the opportunity to position your brand as a leader in its niche. Moreover, you can build rapport with your audience by directly engaging with them through a “Question & Answer” portion and doing a bit of cross-channel traffic by directing your viewers to specific landing pages and/or branded content.

How to Get Leads from Social Media

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How to Generate Leads from Social Media Contests

Running contests on social media is a great way to promote brand awareness as well as engaging with your audience.

The trick in running an online contest is to ensure that it something that your market would find value in, or at very least, is interesting enough for people to join in. Second, it must be directed to those who have the highest potential to be your customer.

Make sure that the prizes are enticing enough that people would not think twice about becoming a part of it. If it could be something related to your product or service, so much so the better.

How to Generate Leads from Social Media

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How to use Social Media for Lead Generation via CRM and Sales Integration

Linking Social Media to your Customer Relation Management System (CRM), is highly recommended for businesses that value good customer relationship.

This is especially true for businesses that uses social media as a viable part of its lead generation process. This means that your sales team must have access to accurate customer information to deliver the necessary results.

How to use Social Media for Lead Generation

How to Generate Leads through Social Media Polls and Surveys

If you’re looking to interact with your audience and care about their input on topics related to your business, product or service, then coming up with polls and surveys will paint you a better picture as to how they feel about it.

By taking the time to generate relevant questions, you can gather valuable information that will help you in generate more sales, as well as coming up with ideas as to how you can improve your offers.

Be creative and provide your audience with incentives to help increase the response rate.

How to Generate Leads through Social Media

How to Generate Leads on Social Media via Geo Targeted Search

Geo targeting is a great way for local businesses to generate more sales because it is geared towards a more specific market. Since this type of method is more defined, chances are, you can expect to save more money since the ads being displayed under this will be shown to a smaller, yet a more precise audience.

By locating the right people and reaching out to them either via a special offer or through a lead generation form, you can be sure that these are the exact individuals that you can eventually convert into loyal customers.

How to Generate Leads on Social Media

How to Generate Leads from Social Media by Fostering Social Selling Tactics

Social Selling is the art of engaging with people in social media; namely Facebook, Google Plus, Instagram, LinkedIn, MeetUp, Pinterest, Twitter and other social networks where you can convert individuals into potential customers.

Studies show that building and nurturing relationships in social networks have helped many businesses increase their leads, expand their reach and enhance their growth and profit.

By adapting to one of technology’s most popular trends, you can start a conversation with consumers and introduce to them what your brand, product or service is all about.

How to Generate Leads from Social Media

How to get Leads from Social Media through Refer-A-Friend Promo

Given the staggering success rate of friend referrals, the Refer-A-Friend promo is a great way to generate leads given that buyers are likely to trust brands that are highly recommended by friends.

Since social media is the cornerstone of sharing cool, interesting and valuable stuff online, it makes sense to create compelling offers by providing great incentives for both the referrals and the referrer.

Use a social application that’s integrated to your marketing automation platform and be sure to include a lead-capture entry form when as you set this up.

How to get Leads from Social Media

Generating sales leads through social media is a great way to build, maintain, grow and expand your business to your online network. By consistently engaging your followers and continuously coming up with creative ways to introduce your products and/or services online, you can expect results that includes brand recognition and an increase in your sales revenue.

For a more in-depth way of developing strategies related to lead-generation via social media, contact Outsourced, a leading outsourcing company that specializes in IT-related projects such as outsourced lead generation services.

Effective Telemarketing Techniques: The Potent Combination of Digital Marketing & Telesales

October 13, 2017

Effective Telemarketing Techniques

With the continuous rise of digital marketing and its undeniable success in building brand recall, lead generation and profit, it only seems logical to further improve this trend by integrating another tried and tested method that has worked well over the years.

Effective telemarketing techniques have been a popular way of doing business way before digital marketing came into the picture. By integrating telesales in your current marketing strategy, you can enjoy numerous benefits that you might not be privy to if this type of approach is missing.

So how can the merging of these two components be a potent force to be reckoned with? Below are some key elements on how this integration can dramatically improve your ROI.


Email Marketing

telesales techniques and tips


Some of the best telesales techniques and tips involves the use of email marketing.

You start of by sorting out your prospects before you conduct any sort of calls to ensure that these businesses “fit-the-bill,” in terms of what your company is offering.

Once you have gotten the necessary information as to whom you should address your email to (which includes their complete name, position, email address, etc.), you can send a professionally designed email template that includes a clear CTA (call-to-action) stating what you want your prospect to do once they have received your email.

Depending on how you were able to gather your prospect’s information, you can immediately call the “gate keeper” to check if the email has been successfully sent. You can then ask when would be a good time to call back to ensure that it is a convenient time for your prospect.

Now if you’ve generated your leads via the information that you’ve gotten online, it is best to wait for a day or two, to check if your prospect was able to receive your email – and remember to focus on those who have clicked your email first. By delaying your call for a day or two, you allow your prospect ample time to go through what you’ve sent and have them still remember the content of what you’ve delivered to them.

By incorporating telemarketing sales techniques, such as a “follow-up call,” to the mix, you generate brand recall and get faster results. By immediately addressing any questions or inquires that your prospects may have about your product and/or service, you can decipher if there is genuine interest on their part which could potentially lead to a sale.

Related: Best Email Marketing Service Tips: How to Successfully Enhance your Email Newsletter Campaign


Update Contacts Via Email

telemarketing sales techniques

Email is a very handy tool for telemarketers – especially those who have built relationships with their contacts over time.

By utilizing email as a form of data cleansing, you can easily make the necessary updates, as well as noting down contacts who are actively using their emails, which inevitably helps increase productivity on your end.


Social Media

telesales techniques you must learn

Other telesales techniques you must learn involves the awareness of knowing how social media impacts today’s generation and society at large. you can bet that telemarketers can utilize this tool to acquire pertinent information when it comes to their prospects’ expectations and needs.

This means you can get a better idea as to how you can deliver your product and/or service to your target market based on the interaction that takes place on your social media channels.

The more successful your social media presence is, the greater your chances are of you closing a sale given the trust and recognition that social brings forth to the table.

Related: SEO VS SMM: The Online Traffic Showdown


Paid Campaigns

telemarketing tips and techniques


Another thing to include in your telemarketing tips and techniques would be the utilization of paid campaigns.

Paid campaigns include Google’s AdWords (PPC) and those being offered by major social media networks such as Facebook, YouTube, Twitter, Instagram, Pinterest and Snapchat. This allows you to target quality prospects who already have an existing interest in your brand, product or service.

Once a prospect has shown interest in your ad and interacts with your site, take the next step and call them!

This is a good time to find out what they want and need, while immersing yourself with issues or concerns that they may have about your product and/or service. By being pro-active, you can detect if there is anything you can do to make their experience with your business a more pleasant and pleasing one.

Related: Digital Marketing Strategy, SEO, SMM, SMO and SEM: What To Invest On

So, there you have it! By integrating telemarketing to your digital marketing efforts, you can make the best of both worlds and uncover a higher percentage of ROI for your company.

If you’re looking to see how to make this happen, contact Outsourced, a leading outsourcing company that is ISO Certified. At Outsourced, we specialize in delivering quality standards that includes outsourcing telemarketing services as well as developing digital marketing strategies that works best for your company.

How to Spot the Difference Between UI and UX Design

October 11, 2017

One of the most common misconceptions when it comes to people looking to hire a UI & UX designer, is that they think it’s one in the same.

As with many technical terms such as Web Development vs Web Design, Front End vs Back End Development, and now UX vs UI Design, the latter provides different functionalities that the other may not necessarily provide.

In layman’s term, you could say that one is the photographer while the other is the muse.

The photographer ensures that the lighting is just right, the backdrop, the angle, etc. Basically, taking care of the technical aspects to ensure that he can seize that picture-perfect moment to the fullest.

The muse is his model. She provides the emotion that the photographer wishes for her to convey. She accomplishes this by making use of her facial expressions, movements, her clothes, make-up, hair, etc. This completes the “look and feel” that will eventually captivate their audience.

To put it bluntly, the difference between UI and UX Design is that the UX design is more on the technical aspect of things, which accomplishes valuable tasks across all platforms and services; whereas UX design creates aesthetically appealing interfaces that produces emotions to help humans connect with the product.

In short, one cannot exist without the other – like a tea bag without hot water.

That’s pretty much the gist of it, but to be more specific, below are some of the main differences.

Main Differences Between UI and UX


Procedure. UX Design comes first…. most often than not.

When it comes to the difference between UX Designer and UI Designer pertaining to the process flow of the digital product creation, it is the job of the UX Designer to figure out how to solve specific dilemmas that a user may encounter when it comes to the application of the product.

This means that the UX Designer typically creates personas that represent their target audience. Once they have solved the issues that could potentially occur, they can begin to develop a prototype which will then be tested.

Once the prototype has been developed, a UI Designer can produce design solutions than will then be evaluated against the requirements.

This is the reason why UX design is done first, followed by the UI design. Although this isn’t always the case, this scenario does help you understand as to why this is the typical flow in the creation of a digital product.


Design Strengths and Principles

UX Design is focused on the conceptual aspects of the design process. Their main task is to ensure that the interface is useful with a goal to meet all their objectives.

UI Design is based on more tangible elements that makes the interface beautiful. Their main goal is to reel in users through their design which is intended to create authentic emotional responses.



In terms of specialization, UX Design is focused on development planning, prototyping, research, wireframing and testing as well as iteration. Other tasks include the Execution & Analysis of the product, as well as the product’s Responsiveness & Interactivity.

Most UX designers may also take on the role of being a Content Strategist, Functional Analyst, Information Architect and Program Manager.

UI Design is more on graphics, layouts and mockups. Other tasks that UX Designers might take on includes brand design, frontend development, graphic design and web design.


Making the Differentiation

Some might say that there is no difference between user interface and user experience given that these two disciplines are not comparable to one another.

The reason for this is because some experts believe that UI is a part of UX – meaning a UI cannot exist without the skeletal framework of a UX Design. While this might be true, both skill sets are still quite different from one another, and if someone claims to be highly competent in both, chances are, they are probably not an expert in either one.

At the end of the day, it all boils down to your standards when it comes your product’s quality, and of course your budget.

If you’re looking for a cost-effective way of developing your digital products without sacrificing quality, there are several ways to go about this, which we discussed in our previous article on finding the right web design and development company for your business.

If you find it appealing and would like to try outsourcing some of your IT-related project to experts, feel free to contact Outsourced, a leading outsourcing company today.

Proven Techniques on How to Measure Brand Awareness

October 9, 2017

how to measure brand awareness


Every digital marketer that you’ll encounter knows the importance of being able to quantify and measure every task that they work on online. By doing so, they can improve and/or enhance certain methods to determine which marketing effort works and which doesn’t.

As technology continues to evolve, so does the means in which we can measure marketing campaigns that are deemed crucial, yet are seemingly hard to quantify.

A great example would be measuring brand awareness – which is something that most businesses are very keen on promoting.

In the digital realm, this makes sense. Would you rather that your target audience/market search for random keywords related to your product and/or service; or doesn’t it make more sense to you to have them TYPE YOUR BUSINESS NAME or BRAND when searching in Google.

This is the reason why well-known brands such Apple, Microsoft, Amazon, etc. have a huge advantage over other businesses in their niche. People simply type these brand names on Google regarding anything that they need or want from these companies.

That is the power of brand awareness and recall.

It is therefore crucial to have a highly knowledgeable team of digital marketing experts to help you in measuring brand awareness online.

In doing so, you’ll know how effective your online promotional brand campaigns are and how to improve its overall impact on the World Wide Web.

Below are some of the most effective ways to measure brand awareness.

1 – Brand Mention & Search

Brand Mentions

Brand Mention gives you an insight as to how many times your brand (or something closely related to it), has been mentioned online. These may be through blogs, social media or thru third party websites.

Some brand awareness tools commonly used are  Google Trends, Google Search Console, Google Alerts, Hootsuite, Talkwalker, Ubermetrics and Buzzsumo’s Monitoring Feature.


measuring brand awareness online


Branded Searches

Branded Searches measure brand awareness by giving you an idea as to what people type in when searching for your business. Additionally, it gives you added insights regarding what keywords led them to your homepage, or to other web pages found in your website.

This also lets you know how aware people are of your brand. It’s a great way to measure brand awareness analysis organically.


measure brand awareness

You can also find “buzz-worthy” keywords below the Google page. Here, you will find additional keywords that people use when searching for your business.

brand awareness tools

2 – Search Volume Data

Search engines are a good indicator of how well your brand is doing organically.

The number of times that people type in your business name, or products and services associated with your brand, determines how well your brand is doing in organic searches.

Google Keyword Planner and Moz Keyword Explorer are some of the brand awareness tracking tools that you can use to obtain Search Volume Data.

Google Keyword Planner

brand awareness tracking


Moz Keyword Explorer

brand awareness tools


To help interpret all the insightful data from these tools, it is also a good idea to hire a data visualization specialist to assist in creating dashboards and reports that will help you grow your business.

3 – Reach

One of the strongest signals when it comes to the rise of online influencers and ambassadors. Those who have millions of followers are normally courted by businesses who would like them to mention their brand name – may it be via social, blog or through their websites.

Once your brand is mentioned by an influencer who is within your niche, you can expect massive reach. It’s such a huge trend that Forbes has dedicated articles on Top Influencers such as These 30 Social Media Stars Rule Entertainment, Gaming And Travel.

To top it off, most of today’s major social networking sites have developed tools to measure brand awareness. By creating their own version of analytics, they can now give you a better insight on how well your brand is doing on their platform.

A great example would be Facebook’s View Page Insights that measures not only “Reach,” but also Likes, Page Visits, Tab Visits, etc.

brand awareness metrics

4 – Web Traffic

Direct Traffic

A common misconception when it comes to measuring brand awareness via direct traffic is that it simply comes from people typing in your domain name in the address bar – however, that is not always the case.

To better understand direct traffic in Google Analytics, it is best to utilize Google’s URL Builder tool to verify where your direct traffic is coming from.

In doing so, you have a clearer picture as to where you are getting your traffic and enables you to create a strategic approach on developing marketing campaigns geared towards brand awareness.

External Links

Link building has always been viewed as an essential tool to improve your site’s SEO and SERPs. In the same breath, it helps bring in new audiences and conversions in the mix.

When it comes to brand awareness, external links help enhance the visibility of your business, as well as your products and/or services.

So how do you measure brand awareness through external links? Basically, there are two factors that you need to take into consideration. The first one is to track down the links you’ve earned for your website – this is known as Earned Media.

The second would be to check your Referral Traffic.


measuring brand awareness


Referral Traffic

Referral traffic is a great kpi to measure brand awareness – specifically through social media. Luring your audience via your social accounts to your site should be easy given that your social media audience are pretty much a good representation of your target market.

Think about it, if they took the time to Follow, Like, Subscribe and Share your content, then they would most likely be interested in what you have to provide and offer.

Some of the best ways to drive traffic to your website is to find your top performing blog posts and have it posted on your social sites. This technique is also a great way to know which social media network is more suitable for your business and which ones you should focus more on.

To ensure that you utilize this method to the fullest, create and maintain a segment or filter that helps you measure your brand’s visibility.

5 – Blog Traffic & Shares

One of the best brand awareness metrics via blog traffic is by going through your organic and direct traffic monthly. This means checking social network traffic and email referrals. In doing so, you have a better idea as to where most of your leads are coming from and where to focus your energy.

Note down blog posts that drove the most traffic then link those to the newer ones (if applicable). Include in the equation the number of shares, likes, external links and comments that you acquired via that post. Also, don’t forget to incorporate a share bar to make it easier to distribute your content virtually.

Some brand awareness tools that you can use to help you track which blogs are generating X number of traffic to your site would be Google Analytics.

best metrics to measure brand awareness


6 – Social Media

When it comes to social media, there are several brand awareness marketing metrics that can help determine and measure the effectiveness of your brand awareness campaigns.

The popularity of your brand is greatly determined by the number of followers that you have generated over time. Typically, the more followers you have, the more successful your brand is.

This is the reason why individuals and organizations with a large following are continuously hounded by companies who feel that they are a good representation of their brand. This is especially true, if their audience is a perfect match to their business – making them an ideal candidate.

It’s no wonder brands continuously find ways and means to grow their following. They do this by keeping them engaged through creative and interactive ways.

Some of the most common ways to develop brand awareness would be posting content from your blog; utilizing paid promotions, building relationships with influencers and coming up with interesting announcements such as upcoming events, activities, discounts & sales, etc.

By noting down the number of Likes, Shares, Comments, etc., you can more or less tell how successful your posts are.

This is the reason why using social tracking engagement tools, such as Sprout Social, is important. This allows you to know where you should place your emphasis on, what to improve and what to let go.

It is also recommended that you track your Social Share of Voice. This method allows you to “listen” online for organic conversations surrounding your brand across major social media platforms. Simply Measured and Brandwatch are great tools to use for this method.


brand awareness marketing metrics


To wrap things up, by using these brand awareness metrics to measure how well your brand is being received in the digital sphere, this allows you to create marketing strategies that enables you to maximize your marketing efforts to the fullest.

As you gather key takeaways from each brand awareness tactic, you can be sure to get the results that you are hoping for.

Now if you’re looking to work with a team of experts from an outsourcing company, choose one that can help you shape a unique and compelling brand. This helps your business generate effective brand awareness campaigns that will give you that edge over your competitors.

For IT-related projects and services, feel free to contact Outsource, a leading outsourcing company located in the Philippines.

Where to Find and Hire Mobile App Developer Experts

September 25, 2017

find an app developer

From brands, games, businesses and service related goods, it seems that everyone wants to own and have their very own app. It’s why highly qualified developers are seemingly hard to find – especially since the good ones aren’t even looking for jobs. Chances are, if you want to if you want to find an app developer, you need to know where to look for the good ones since the demand versus the number of professionals who specialize in this field seems scarce.

So here are some tips to help you land the web and app team that can assist in making your dream app a reality.

Personal & Professional Network



how to find an app developer


This is one of the fastest and easiest ways on how to find app developers. And the best part is that you can immediately gauge how well this person would fit your criteria given the recommendation of your personal and professional contacts.

Also, you get to develop more questions and insights, as you talk to your colleagues and contacts, with regards to your requirements in wanting to hire app developer professionals.

College Institutions & Universities

looking for app developer

This could potentially be a hit or a miss – depending on what you are after. Even though students may not have the professional experience that you’re aiming for, you mustn’t discredit the fact that many of today’s most reputable colleges and universities have the most promising students who are well-versed with today’s most in-demand tech-skills in the job market.

Not only will the cost of your project go down, you will most likely get the support of professors who would happily recommend to you their brightest students. After all, nothing beats a “real-life” experience.

Now if you feel that your mobile development project requires more experience, then you might want to try another route when it comes to looking for app developer experts.

Freelance Sites

hire freelance app developers

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Another popular option to try is to hire freelance app developers from several online marketplaces. This is a great alternative for those of you who want to make sure that the development of your mobile app project is done at very reasonable rates. Some of the more well-known freelance sites include:




People Per Hour




Now mind you, even though you can opt to work with these individuals during the initial stages of the development, you must convince them to eventually be on board full-time once your app scales and requires updates.

On a more positive note, this will help you attract the developers who are looking to work long-term with you given that you already have a prototype that is ready for execution.

Design Communities

hire a programmer to make an app

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 Another place worth checking out when looking to hire a programmer to make an app would be design communities. Since your app is going to need a certain look and feel to it, it’s a smart move to see the designs being showcased in these communities – particularly those related to iOS and Android development projects.

Some of the best places to look would include Behance and Dribble.

App Niche Sites

looking for android app developer

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These would-be sites dedicated to mobile app development and it includes tech sites, blogs, forums, online directories and social networks. See samples below:

App Futura – a tech site that contains a very informative blog and a highly active forum.

Get Apps Done –a job board site dedicated to creating apps.

It’s also good to note down where app developers like to hang out. For Apple developers, you can check out cocos2d for iPhone, iOS developer forums, iPhoneDevSDK and MacRumors Forums.

If you’re looking for android app developer experts, you can check out sites such as Android Forums and Android Pit.

For App Communities, you can take a look at NewAppIdea and Topcoder.

LinkedIn is also a great source when it comes to finding mobile app developers, and alternatively, you can also post jobs there.

Find An App Developer From Outsourcing Services

outsource app development

Now depending on your budget, you may want to consider getting professional services – without breaking the bank. Hence, outsourcing to other countries that are known for their technical prowess might be the best option for you.

Countries that offer great web and app development services, at a much affordable rates, includes Belarus, Central Africa, Philippines, India and Ukraine.

On a previous article on outsourcing IT BPO services, it discusses how this type of set-up can produce better productivity. This is due to the diverse geographical presence that allows businesses to be more cost-effective business given the freedom from technology and update costs.

Moreover, when you decide to outsource your web and app development tasks to a reputable outsourcing company, then you can expect quality project management services that includes a team of professional developers, designers and QA testers. In addition to this, a workflow process should be provided to you. This allows you to communicate with your outsourcing partner, as well as the team that will work with you on a regular basis.

To wrap things up, the best way to find mobile app developers that are right for your web project entails you to clearly state what your requirements are; what features must be present and how the app must perform once it has been built.

Once this has been communicated to your web and app team, then you can easily use the suggested methods above and start looking for the mobile app developers that you wish to hire.

Alternatively, if you are looking to outsource mobile app development services, it is best to partner up with a reputable outsourcing company. Contact Outsourced to know more about hiring mobile app developers for your web projects today.

Most Popular Programming Languages to Learn and Master

September 13, 2017

There is a plethora of programming languages in the world, but which ones stand out from the rest? Which ones should programmers and developers focus upon when they decide to leverage and master multiple programming languages?

Professional programmers are in great demand, especially in today’s highly technological times. Coding has become one of the coolest mainstream jobs in the workforce – and it continues to grow rapidly, annually.

In terms of the most popular programming languages, the list below was created from a career perspective to let programmers know which languages would be the most beneficial one/s for them to learn.


Without a doubt, Python is one of top programming languages used with an annual growth of 54% back in 2016. It’s also the most commonly used language to date, which doesn’t come as a surprise to professional programmers given its efficiency, code readability and the increase productivity that developers are able to deliver with this language.

It’s why large-scale sites such as Facebook, Instagram, NASA, Reddit, Usersnap, Wordpress, Yahoo and YouTube are being powered by Python.

Moreover, programmers will attest to the fact that this is the easiest language to learn – making Python the language of choice for developers looking to be reliable and proficient programmers.


JavaScript is dubbed as the language of the web since most web pages are written with the aid of this program. As one of the most in demand programming languages, it is compatible with almost all web browsers and is considered as one of the most commonly used programming languages.

From client –base JavaScript to serve-side frameworks, this dynamic scripting language is mainly used for front-end development. Additionally, it’s also the main programming language used in web apps which enables the offline-first functionality.

With so many JavaScript developers, the best way to stay ahead of the pack is by making sure that you keep yourself updated with the latest JavaScript technologies.


With the rise of Android OS devices (apps), the demand for Java developers have gone up to 30,000 this 2017. Other applications such as video games, website content and software are also written in Java, which helps solidify its position as one of the most important programming languages to this day.

Many developers enjoy learning Java due to it simple and readable programming language – which is being used by millions of programmers on over 150 billion devices worldwide.

Oracle’s Java is used on sites such as Amazon, eBay and LinkedIn.


PHP is recognized for being one of the most flexible languages when it comes to website development and integration. As an open source language that allows extensions and add-ons to meet the ever-changing requirements of businesses, this programming language has become synonymous with scalability.

Powering roughly one third of the web, PHP is a server-side scripting language that is used by online industry giants such as Facebook, Tumblr, Wikipedia, Wordpress and Yahoo. This makes it one of the most popular coding languages and is especially valuable when paired with SQL and JavaScript.


Designed by three Google employees, GO (or GOLANG) was built to handle the world’s busiest search engine by making things simple, efficient and reliable. No wonder it’s one of the top programming languages in demand to date. Statistics show that it has been growing steadily and amassing popularity amongst programmers, showing a 93% growth back in 2016.

Now one of the perks of using GO is that it’s an open source language that is free for public access. This makes it easier for programmers to learn and use compared to other languages.

Created to produce a static typed language that is both scalable and human readable, Go projects are used for APIs, minimal web application frameworks, web server, etc. and is used by sites such Adobe, Netflix and YouTube.


Like Python, Ruby is a language that is easy to read and write codes with. Known to support a wide range of programming paradigms, this language works well with the add-on framework called Rails. Hence, the very popular term “Ruby on Rails” has made it easier to build web apps; and as you advance in Rails, it is highly recommended that have a good understanding of JavaScript.

Ruby’s fast development process and its ability to write less codes makes it one of the top web development languages for developers to learn – provided they can identify how it could be applied in a web project.

Some notable businesses that uses Ruby includes Airbnb, Groupon, Shopify and Twitter.


iOS developers have found their love connection with Swift…no, not Taylor Swift, but the programming language that makes it easier and faster to build iPhone apps. Adopting the best of C and Objective-C, developers are now able to create an intuitive app – thanks to Apple who thought of creating a new program language for its iOS and OS X application development.

App developers who uses Swift can work quickly, and with much less errors, compared to those who write in Objective-C. This explains the surge of Swift developers becoming extremely in-demand. With a 262% growth back in 2016, its unquestionable why Swift makes it to this list of popular programming languages.

Case in point, IBM is a big fan, and you would be too, if you are passionate about building apps for iOS, Linux OS devices, MacOS, tvOS and watchOS.


C# is a programming language created by Microsoft and contains many special features which sets it apart from other languages. Based on C and C++, this language gained its notoriety amongst programmers for its ability to allow them to write different software with countless goals and purposes.

And since Microsoft uses it as its main language for its products, this makes C# one of the most widely used programming languages when it comes to developing apps on the .NET software framework. Additionally, you can also use this programing language for iOS/Android Apps in conjunction with the Xamarin and Windows applications technology.

So there you have, the most popular computer languages to date. If you can learn, and even master these programming languages, you will find it easier to get web projects and work from companies looking to hire capable and knowledgeable developers who can read, write and create codes for their sites.

As for businesses looking for highly professional yet affordable outsourcing programming services, enjoy the benefits of outsourcing IT related work to the Philippines – contact Outsourced, a leading outsourcing company in the Philippines.

Best Email Marketing Service Tips: How to Successfully Enhance your Email Newsletter Campaign

August 30, 2017

Best Email Marketing Service

Email marketing is one of the most efficient and cost-effective ways to successfully market your product, brand and service to your niche. Therefore, companies are always on the lookout for the best email marketing service being offered – whether it caters to a B2B or B2C market. Not only does it allow you to further expand your goals and reach, it also leads to an increase in sales, engagement, subscribers and so forth.

Contrary to what some say about email marketing not being as effective compared to other digital mediums such as SEO, social media, PPC, content marketing, etc., is far from true. For your email marketing campaign to succeed, you need to delve into the basics. This means implementing “tried and tested” methods, and then incorporating an email marketing strategy tailored to your market.

How you personally craft your email is the key that will give you that “edge” over your competitors – as well as businesses who simply lack the time, interest or creativity to do so.

If you want your email to stand out, then you need to focus on what works for your audience and not be a “cookie-cutter” that simply follows every new and exciting email marketing trend out there.

Subject Lines that Speak to Your Prospects

To ensure that all your hard work in creating your email newsletter does not go to waste, create a subject line that easily captures the interest of your market. You do this by informing your recipients “what they can expect” when they read your email.

Mind you, this could be tricky based on recent studies. Due to the surge of mobile users, 21 characters (and below) is the magic number that gets your email open and read – and anything over 35 characters gets cut off in mobile devices.

Although only 2% uses personalized subject titles in their emails (e.g. subscriber’s name) – this method generates a 50% higher “open rate” than emails that don’t use personalization; in short, this may be something that you might want to think about.

Now some of the most commonly used email marketing tactics in getting emails read would be creating a “sense of urgency.” Examples of these include offering a limited time to sign up; limited sale time and limited product quantities such as the one below:

email marketing tactics

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What you want to focus on when crafting subject lines that gets your email read, is to find the fine line of being creative while taking into account some facts that can help generate a response from your prospect.

Look and Feel

When it comes to the design of your email, make sure it is user friendly. This means easy navigation and interaction with your brand – leading to a response and higher conversion rates.

Since we are now in the age of “Mobile-First” technology, having a responsive email is a must. Email marketing service and automation platforms, such as MailChimp, has incorporated responsive templates that work seamlessly with every device and screen size.

Below is a great example of a beautifully designed and a well-thought-of email that is compelling enough to get a response from its target market.

outsource email marketing

email marketing strategy

image source:

Why This Works:

·      Brief and simple

·      Short Paragraphs

·      Uses images (other options: bullet points, bold titles, quotes, etc.)

·      Social Sharing Buttons

·      Contact Information

·      CTA (call-to-action) – e.g. bold colors (site highlighted in orange); bold characters (code)

·      Unsubscribe link

Clear, Concise and Compelling CTAs

The main role of CTAs (call-to-action) is to let your customers know what you want them to do.

This means that your message (the core benefit) should be communicated clearly, and is compelling enough for them to want to “click” on it.

In creating successful CTAs, some of things to consider would be its positioning and design. This is to ensure that it blends well with the overall theme while still managing to stand out. Also, producing the right words is essential in capturing the attention of your audience to make sure that they act upon it.

Some effective email marketing strategies that work well are “time sensitive offers” that produces urgency within the prospect – such as the one below:

effective email marketing strategies

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There’s Power in Personalization

A simple task that people neglect to do is address their recipient by their first name. You want your recipient to feel important – and what better way to start than by mentioning their first name right away.

You follow it up by stating “what’s in it for them.” This ensures you that you’re able to hold them captivate for a longer time as you inform them what they need to do to receive your offer.

By creating a conversation instead of merely sending an “obvious automated message,” ensures you of a higher conversion and click-through rate. Mind you, with all the data you’ve acquired, and with the utilization of your email software, you should have no problem segregating your list accordingly. This means you can automate emails and still make it seem very personal to your recipient.

Ronell Smith’s email (which he used in one of his articles in Moz) is a perfect example, as it includes the following:

  • Compelling Subject Line
  • Addressing the recipient by his first name
  • Offering him something that is of interest to him
  • Conversing and showing sincere interest in wanting to give him something of value
  • CTA – offering a STAT demo at a time that is convenient for him

best email campaigns

image source: moz


Captivating Content

So how do you create copies that convert? The best marketers will tell you that it’s the story you tell that will hold your audience captive. As humans, we are driven by emotions and by making something relevant and applicable to our everyday life, you then win over your recipients. Most importantly, people will want to be associated with your brand – which means they would want to be your customers.

The types of “storytelling content” that you can create to ensure that you have the best email marketing campaigns include Case Studies, Origin Stories, Vision Stories and Why Stories, such as the one below.

best email marketing campaigns

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Irresistible Offers

You can’t go wrong by coming up with offers that are hard to refuse.

Apart from coming up with offers that generate a “sense of urgency,” such as the ones we mentioned earlier, other types that you can use to entice your recipients include holiday specific rewards, sample sales and instant buying options.

The trick is to properly execute successful email campaigns. One way to do this is by making sure that the recipient knows that they can only avail of the rewards if they click the “product link” in your email and buy your product.

FYI – Rewards (free gifts) are incentives which means that your offer is already on sale and the rewards are just add-ons.

successful email campaigns

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Integrate Social Media Sharing

Where can you find almost everyone nowadays – in social media right?! That’s why it’s such a powerful and influential online email marketing solution when it comes to finding ways and means to get your email to go viral.

It’s the go-to-tool for many brands nowadays, that you just can’t seem to escape its presence. You can see social media icons in business websites, as well as social share buttons in blogs – and of course in email newsletters. See sample below.

online email marketing solution

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Enabling social media sharing allows your email to go beyond its reach (your subscribers) and find potential new recipients – who would most likely be within your niche since it was shared by one of your subscribers.

The top social media networks that you can incorporate in your email marketing campaign would be Facebook, Twitter, Instagram, Pinterest and Snapchat.

Just remember that the key behind the success of social media is interacting with your audience; therefore, you need to invest time to build relationships and make them want to visit, not just your site, but your social network accounts as well, since this is where all the magic happens.

Mobile Comes First

Almost everything online is done through mobile – and this includes emails. More than 70% of emails are now being read on mobile devices, and if your email isn’t responsive, then you’re losing a lot of potential leads big time!

email marketing tips

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Here are some email marketing tips to ensure a mobile-friendly email newsletter campaign:

  • Keep your email brief – this means be clear and precise when it comes to crafting your email messages.
  • CTA – make sure it’s visible enough in mobile devices that the recipient can easily find and click it.
  • Make sure images load – this use to be an issue when it comes to mobile devices; such as images not loading or displaying properly. Nowadays, email services can now show you a mobile version before sending it out, so hopefully you won’t be having that problem.

Send Emails at Opportune Times

Knowing the time and day when to send emails is crucial. By being mindful of this, the probability of it being read is higher. This is where your email tracking software (which is normally provided by a reputable email service) will come in handy.

With this tool, you can check when and what time your subscribers opened your email. Having this information allows you to know when would be the best time to send email campaigns to them.

effective email marketingFor example, B2B emails sent to business owners, entrepreneurs and workaholics have a higher click through rate during Saturdays – since this is the time wherein most of them read their emails.

Tuesdays, Wednesdays and Thursdays would be the best days to send emails to people who work nine-to-five. This also includes government and non-profit organizations who typically reads emails between 8am to 11am.

For “recreational content,” weekends are your best bet.

Automated Follow-Ups

One of the best email marketing solutions would be developing an automatic follow-up email campaign, which has proven to increase response rates significantly. By making sure that your brand is the first thing on your recipient’s mind (top-of-mind awareness), you not only get instant recall but a response as well.

You can schedule the time and day when the recipient can receive the follow-up emails to ensure that they get it at a time that is most favorable to them.

email marketing solutions

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Analyze and Measure Your Campaign

By measuring the results of your email newsletter strategy, you can now analyze if you’ve met your goals; acknowledge the things that you need to improve on and so forth.

Generating reports for your email marketing efforts is easy. With email services, such as the ones being offered by MailChimp, you can now track your performance, monitor trends, provide subscriber activity reports, revenue reports, opens by location, bounce rates, unsubscribe rates, industry comparisons and so much more.

email newsletter strategy

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Segment Email List 

To make sure that you are getting the most accurate results, it is always best to manage your email contacts right from the get-go. This means your email database must be updated and opted-in.

By segmenting your email list, it makes it easier to send out customized and successful email marketing campaigns to various target audiences. In doing so, you accomplish higher open rates and click through rates due to relevancy – resulting to a more favorable outcome.

successful email marketing campaigns

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So, there you have it. Once you’ve incorporated the basics and customized it for your audience, you should be able to develop a formula that is sure to get you more responses – resulting to a much higher conversion rate, and of course, revenue growth.

Just remember to always add value to every email that you send.

Now if you’re looking to hire email marketing experts at affordable rates, feel free to outsource email marketing campaigns to an leading outsourcing company – contact Outsourced today and we’ll create a winning email marketing campaign that will render you the results you want.

IT Professionals for Hire: The Most In-Demand Tech-Related Jobs

August 10, 2017

IT Professionals for Hire


Living in the digital age means that the role of technology continuous to evolve and our dependency towards it essentially grows. As it provides convenience and comfort, it greatly influences our lifestyle to the point that businesses have adapted certain practices to ensure that they remain competitive in their niche.

Recent studies show that more and more businesses are looking to hire IT professionals or individuals who are adept in IT-related professions to further enhance their products, services and gain an edge over their competitors.

IT Professionals for Hire

The most sought after types of IT professionals are in the field of digital and software development (such as software engineers) as well as infrastructure and support. So if you’re looking to be a part of this ever-growing and high paying profession, you can check out some of the most in-demand jobs in the IT industry and decide which one you would be most interested in.

Programmer and Web Developer

Web Developer

A Web Developer’s job is to build a website using programming languages. The basic role of a developer is to code, design and modify websites in accordance to the requirements of a client. The goal is to ensure that the site runs smoothly, is visually appealing and that navigation is user-friendly.

A developer is typically classified into two, a Front-End Developer and a Back-End Developer. However, companies nowadays are looking to become more cost-efficient and therefore the need for a hybrid of the two has emerged and is called the Full Stack Developer.

Full Stack Developer

All three developers have distinct roles but the Full Stack Developer has become an in-demand profession given the tasks that they can deliver. On the front-end portion of the site, they are expected to build everything that a user sees when they visit a website. On the back-end portion, they take care of the site’s system which includes the application, database and server.

Java Developer


Java Developer

These are the developers who work on web-based Java applications, services and interfaces. It is the second most-used programming language with JavaScript taking the top spot for 2017. It is also the most sought after programming language in today’s leading job search sites.

Offshore Java Developers are also highly in-demand given the rates that are being offered at a much lower cost when hired from countries located in Asia and Eastern Europe.

Mobile Developer (App Developer)

With mobile surpassing desktop computers, the need to develop applications (apps) that work well across multiple platforms has become a necessity for businesses who want to thrive online.

Given this scenario, the need for native Android and iOS developers continue to rise – the only problem is that the number of qualified candidates who can deliver quality apps is quite low compared to the demand.

.Net Developer

.Net Developer

Their responsibilities include designing and building applications using the .NET Frameworks – a software developed by Microsoft. .Net Developers are also expected to be proficient using either or both C# and VB.NET.

UX Designers

With the “mobile first” approach being implemented, focusing on responsive designs ensures companies that they are creating a positive customer experience for their users. UX Designers provide interaction between the user and product with a goal to build loyalty and customer satisfaction through the enhancement of usability.

DevOps Engineer

DevOps Engineer

Relatively new and accompanied by a vague job description, this in-demand position is the hardest one to “fill-up.” It basically consists of sysadmins, deployment and network operations where developers do coding and scripting to improve testing and deployment.

Systems Engineer

Responsible for designing, building and managing complex computer systems where they oversee the entire project from inception onwards. This is done by developing robust systems that addresses issues concerning reliability, efficiency, logistics, etc.


Security Analyst


Security Analyst

Security analysts seek to prevent and detect possible incidences that could harm networks, data and computer systems. This position entails dedication in planning and implementing security measures when it comes to data breaches, hackers and viruses.

Data Scientist

Businesses accumulate massive data daily and it is the job of the data scientist to interpret and make sense of it all; and to direct the company as to where it should be headed to in the future. They also formulate ways on how the company can make the most out of the information being generated while manipulating, protecting and storing the data.


Network Engineer

Network Engineer

Network engineers or network architects are the ones who focuses on high-level design, planning, maintenance, implementation and building of different networks that companies use internally. Network engineers understand the workings of virtualized software as well as wired and wireless hardware to warrant the productivity and profitability of the network.

Quality Assurance Engineer

Not to be confused with software testers, a quality assurance engineer foresees the entire development process, from start t finish, wherein they test programs to ensure that it meets the required standards.

Cloud Architect

Cloud Architect

With the rise of cloud technology, companies look to the cloud architect to oversee its cloud computing strategy which involves cloud application design, cloud security and adopting cloud plans that includes transferring files and data to a cloud program. Additionally, they also monitor and manage cloud-based storage.

System Administrator

Also known as sysadmin, a system administrator’s role in the organization is to make sure that the IT system is running effectively and efficiently through maintenance, support and configuration. This may include any of the following: servers, software, hardware or workstations.

For more IT-related job searches, check-out our Outsourced IT support services.


Building an eCommerce Website? Tips on What to Outsource

July 26, 2017

Building an eCommerce Website


So you’ve finally decided to expand your business and delve into owning your very own online store. The catch, you want to make it an easy and effortless process – at least for the most part.

Say no more! Building an eCommerce website can be a breeze given the plethora of software available at your fingertips. These include social tracking, online conversions, automated services, etc.

You can also opt to outsource certain tasks to competent souls who are eager to help you at a reduced cost – including third party companies that specializes on certain fields. Typically, this is the perfect set-up if hiring employees is not a viable option for you.

After all, a smart business owner understands that delegating is the way to go if you want to focus on GROWING your business at a faster pace.

Tasks to Outsource

Web Design, Development & Maintenance

outsource ecommerce development


Now unless you are design savvy and an expert in programming, then this job is best left in the hands of experts. After all, this is where your customers will be making their purchases and you want to make sure that their experience is a positive one.

In addition to that, you need to figure out the best eCommerce platform for your business. The most popular ones include Big Cartel, BigCommerce, Magento, Shopify, WooCommerce and YoKart.

Once you’ve decided on your desired platform, the next step is to find a developer (or developers) who is adept with the platform you’ve chosen. As a responsible business owner, you should review their portfolio and ask for references – and the same goes for your web designer.

When you outsource ecommerce development, be sure to hire a competent team of designers and developers who can easily tweak your site; fix bugs, ensure security, and do site updates such as products, pricing, features and so on (you get the picture).

Images and Artwork

outsource graphic design


Graphic Design – the role of a graphic designer is to help you design your brand identity and make you stand out – especially from your competitors. If you decide to outsource graphic design work to experts, then expect them to deliver high quality marketing collaterals such as banners, logos, catalogs, promotional spread, email, newsletter, etc.

Product Photography – studies have shown that visually appealing images receives a positive response from people. Hence, a great shot of your product can create a lasting impression and attract more buyers. This can also generate interest from those who wish to share it on the internet – allowing your product and brand to gain exposure as it goes viral to different channels online (e.g. Pinterest, Facebook, Instagram, etc.).

Marketing Support

SEO for ecommerce


Marketing is an important aspect in any business. This ensures you that your products and services are being promoted and sold to your market. For ecommerce, the best way to do this is to incorporate a Digital Marketing Strategy that commonly includes the following:

SEO – since more than half of your site’s traffic will be coming from organic search, having an expert SEO for ecommerce to assist you in optimising your site makes absolute sense. This allows your site to rank in the pages of Google using keyword phrases that represent your business and brand.

SEM (PPC)paid search is something that many ecommerce websites use to generate sales and leads. It’s also a great way to promote special deals and discounts. These types of ads are found on search engines such as Google – located on the top, bottom and side portions of the web page.

SMM – social media marketing is continually making waves especially with the younger crowd (hint: future prospects). Since it’s one of the fastest and most effective ways to interact with your audience, then your brand visibility is a must in this medium. Also, using social media can help generate leads for your online store.

Email Marketing – people who uses the internet is sure to have an email or two (even more), and so it’s easy to see the impact that this can create in terms of disseminating information and bringing in profit. With the right email expert and automated tools to further equip you with the necessary data to ensure that you are maximising your return, investing in this type of marketing strategy is one of the most practical and efficient ways of reaching your market.

Copy and Content Creation

content marketing strategy

Content Marketing – Creating valuable content that can effectively deliver results takes time, and having a professional content marketer who understands the importance of having a content marketing strategy will greatly help you in making your brand and business extremely appealing to your audience.

A content marketer also brings SEO-know-how while incorporating Google best practices, and so forth. Having this type of skill ensures you that you’re getting the maximum return for the articles being produced – and that includes an increase in organic traffic as well as being perceived as an authority in your niche.

Copywriting – If your copywriter can evoke the right emotion when it comes to the messages they deliver to your audience, then you can expect to generate exposure, leads and sales. Creating stellar product titles and descriptions, as well as email and newsletter content for your business, helps enhance your brand’s online image – which is something essential given today’s highly competitive ecommerce industry

Moreover, knowing the importance of having great copywriting techniques can definitely give you an edge when it comes to your competitors.

Customer Support

outsource ecommerce customer service

Customer experience is extremely important if you wish to continue doing business with your consumers. Since it’s a task that can take up a lot of your time (e.g. taking calls, answer emails, doing chat support, managing returns and exchange, etc.) it’s best to outsource ecommerce support. This means you have someone who is adept in handling inquiries, and most importantly, irate callers. Remember, customer satisfaction is very important if you want them to patronise, stay loyal and endorse your products and services.

Administrative Tasks

ecommerce business administrative task

For a business, e-commerce administration tasks are those that are repetitive in nature and can be assigned to a virtual assistant. These include:

Data Entry – this is a product related task that includes adding and deleting products from the inventory; updating product details, photos, etc.

Inventory management – monitors and updates the stocks in your website to ensure that you have sufficient supply.

Order Processing – processing company orders such as invoicing, order entry and shipment.

Shipping & Fulfilment

outsource ecommerce order fulfillment


Business owners can appreciate the truck-load-of-work taken off their plate by outsourcing their order fulfilment requirements to a reputable 3PL. Moreover, they are given the privileged of saving money through shipping discounts.

So if you’re aware that scaling and meeting spike growths (including seasonal demands) are not your core competency, then leaving it to “the experts,” such as Amazon FBA, ShipBob and Shipwire is the way to go.

After all, not only is this method cost-effective and a major time-saver, but it also enhances your customer experience – so why not outsource ecommerce order fulfilment, right?

Financial Duties

outsource these bookkeeping tasks


To ensure that your company is on top of its financial goals, it’s highly recommended to bring in a team of professionals who specialises in the numbers game.

Bookkeeping – Given the numerous transactions, inventory, paying vendors, returns and exchange processes, as well as sales tax laws, it is wise to outsource these bookkeeping tasks and have it reviewed by those who have a steady background and understanding with regards to this financial aspect.

Accounting and Payroll – Keeping your numbers straight and accurate, which includes handling the different taxes that needs to be sorted out (e.g. quarterly, sales, payroll, year-end taxes, etc.), can be such a hassle for any business owner. Hence, this type of financial work is best left in the hands of experts, who can easily review and keep everything in order.

So there you have it. Tasks that you can outsource to third party companies, online software and tools, and to individuals who specialise in certain areas that could benefit your website. As an online shop owner, outsourcing is a great way to make the most out of your time so that you can focus on more important aspects of your business – which could potentially take your online store to the next level.

To know more about our services, at Outsourced, contact us today and we’ll provide you with all the necessary details when it comes to enhancing and building your online eCommerce store.

Front End vs Back End vs Full Stack Developer: Decode The Right Developer to Hire

July 10, 2017

Front End vs Back End Web Development

If you’re looking to create or enhance your website, then you are probably on the look out for a really great web developer who can assist you with this.

Hence, the scenario of going through job sites to find the right person and then stumble upon titles such as “front end,” “back end” and “full stack” developers appear right before your eyes – making you realise that you have no idea where to go from there.

Similar to figuring out the differences between a web developer and a web designer, it would be good to familiarise yourself with the different roles of Front End vs Back End vs Full Stack Developer.

Front End Vs Back End Web Development

Front End Developer

Front End Developer:

If you can image the look and feel of a website, from the colours to the fonts used; the sliders, drop-down menus, buttons, boxes and the transitions and modals – it’s that visual appeal of your site that draws in visitors.

It is the Front End Web Developer’s responsibility to ensure that the design of your website is working and functioning – allowing you to have an awesome user experience.

The codes that are typically used to create websites include – HTML, CSS and Javascript.

HTML (HyperText Markup Language) – think of this as the skeleton of a website and without this foundation, web pages cannot exist.

CSS (Cascading Style Sheets) – CSS adds style to HTML and controls how it looks. A perfect analogy would be fashion designers creating couture for their models; expressing their artistic flair by playing with colours and choosing fabrics, textures, etc. to complement and complete a desired look.

The latest would be CSS3 which has additional features that includes basic interactivity and animations.

JS (Javascript) – this versatile application is a game changer when integrated with HTML and CSS. Apart from making web pages interactive, it adds complex animations while building fully featured Web applications possible.

Back End Developer:

Back End Developer

Back End Web Developers are the ones who work behind the scene. Think of them as the director of a film whom you can’t see on the big screen but has a very important role in making the whole movie work.

In this scenario, you can see how important it is for the front end specialist (actor) and the backend programmer (director) to work together in order to successfully implement codes (film).

Focusing more on the skills of a Back End Developer, note that they typically specialise in one programming language. Some examples of these include C#, Java, PHP, Python, .Net, Node.js, Ruby and Visual Basic.

They are also immersed in database languages such as SQL, MongoDB, MySQL, Oracle and PostgreSQL. This enables them to save, find or change data and serve it back to the user in front-end code.

It is also quite common for most back end developers to be well-versed on PHP frameworks such as CakePHP, Symfony and Zend.

Other considerations when it comes to technical experiences would include knowledge in version control software such as CVS, Git pr SVN and Linux for development and development system.

So when it comes to the responsibilities expected from a back end web developer, this includes Backup, Database Creation, Integration, Restore Technologies and Security.

Now your job, if you want to find the right backend programmer for your web project, is to know what type of website you wish to build and the programming language to be used. In doing so, you can find the most qualified back end developer who can create, enhance or make the necessary tweaks to your site.

Full Stack Web Developer

Full Stack Web Developer

Being a full stack developer is a hybrid between a front end developer and back end developer. This means that they are familiar with one or more backend languages and understands databases such as CSS, HTML JavaScript and PHP.

There are instances that they could even do Photoshop designs to front-end code.

Now most agencies prefer to hire full stack developers to maximise the skill-set of their staff given the numerous web projects they have.

Although this sounds ideal, full stack web developers are deemed as the “Jack-of-all-Trades” but a master of none. In most cases, they specialize on doing front end or back end work but their magic lies on the fact that they know enough to deliver the goods.

This means that they are knowledgeable enough to know how the web works in all level such as:

  • Front End work specifically CSS and JavaScript
  • Setting up and configuring Linux servers
  • Writing Server-Side APIs

Their familiarity on how front end and back end works, in addition to their understanding of business logic, design limitations and user interface, makes them the ideal candidate during the early stages of business and product development.

Hopefully this has helped you realise what you need to know in terms of finding the right developer for your website. In case you still would like to know more or you are eager to find one at a rate that works well with your budget while meeting your desired requirements, don’t hesitate to get in touch with our recruitment team at Outsourced.

Tips On Hiring the Right Web Design and Development Company

When it comes to building or redesigning your website, it is crucial that you take into consideration the amount of time, money and the quality of the work being delivered. After all, your brand is being viewed on the internet by billions of online users who could potentially be converted into clients or consumers.

Proper consideration and a strategic approach must therefore be implemented. The success of your online vision will greatly depend on the web design and development company that you’ll be hiring.

Since they will be your online marketing partner whose goal is to help you deliver your message across your audience on a global scale, then similar to hiring an employee, you need to do your homework. You need to conduct background checking, an interview process, performance review and ask for their portfolio as well as references.

Here are some tips that you can apply before hiring any professional website design and development firm:

  1. Strategic Approach

Given the complexity of web design and development, you have to make sure that the company can present a strategic process as to how they plan to execute the entire project from start to finish.

Reputable companies with years of experience can deliver projects successfully – due to the experiences that they have accumulated over the years of doing this type of service.

If you feel confident that they are able to explain fully and clearly how they plan to accomplish everything, while including you in the process, then this is a good sign that they know what they are doing and can provide you with timely feedback regarding any concerns, questions or inquiries that you may have along the way.

2. Portfolio

A company’s portfolio is their calling card and it’s always good to get a couple of agencies before you settle on one.

The best way to figure out which are the really good ones would be to browse online and check for yourself. See if their style and design is something that is visually appealing to you. On the more technical side, you could check if their sites are custom made or theme-built.

Other things to consider would be the ease in maneuvering the site (user experience), how innovative and creative is it (functionality), does it work well on mobile devices (mobile responsiveness) and does the site upload within the span of a second or two (site performance).

3. Reputation

Are they known in their industry as experts? Who are their clients and what projects have they worked on in the past? What types of feedbacks have they gotten over the years with regards to the services that they have provided? What about their work ethics?

This is the one of the main reasons why some companies are able to grow at a faster pace than others. Word of mouth plays a huge role when it comes to referring a company’s service to another business. Testimonials and reviews from reliable sources and reputable individuals increases a company’s credibility. It is also recommended that you check them out online and see what is being said about them and not base everything on what’s written on their website.

Feel free to ask for any credentials that they may have acquired over time and how they stay up-to-date with the latest trends and best practices, since technology is a field known to be an ever evolving and changing industry.

Oh, and another great tip, if they offer web design and development services, be sure to check out their website and see if their site represents everything that they say and do. After all, a company’s website is the best representation of who they are, what they can do and how they want to be perceived.

Remember that websites are one of the most powerful marketing tools online.

4. Dedicated Team

Full disclosure is recommended when it comes to the team that will be working on your website. There are companies that say in-house development is the way the go while others may outsource some services, staff or acquire independent contractors to provide a broader range of services at cost effective rates.

If you come across companies that outsource some services, feel free to ask for the credentials of those independent contractors and ask how they are able to manage this type of set-up so you can feel confident in moving forward with them.

For website design and development agencies that outsource, they normally have experts within their company who manages the teams. These are the Project Managers (PM) and they are the ones who ensure that projects are delivered on time – without sacrificing quality. Clients should be able to touch base with PMs any time with regards to anything that pertains to their websites.

In the end, the results will speak for itself. As long as there is a well-placed strategic process and approach being followed, as well as a dedicated team working on your web project, then you have nothing to worry about.

5. In-Depth Knowledge on CMS

Today’s content management system (CMS) contain core features and functionality that allows you to create content from the backend portion of your website (think of Wordpress and how easy it is to create content using this platform).

Now a really good web development company can customize your CMS in accordance to what your website requires with the implementation of best practices. Since most would prefer a more customized website, it would be good to hire a company that can build a CMS that meets your standards.

To do this, you simply ask for a demonstration. Ask them to show you the websites they’ve created and to walk you through the backend process. In doing so, this will show you the types of CMS that they have built for their clients and how they customised it to meet the specific needs of that project.

6. Additional Services

Another great “Come-on” would be “add-ons.” This basically means providing other services apart from what their expertise may be.

So for a web design firm and development company, add-ons could include, digital marketing services such as seo, sem and social media marketing which can help promote your website effectively; copywriting and content creation, email marketing, branding services and so on.

  1. Price

Prices would normally depend on the scope of the project. Asking them to itemize everything gives you an idea as to what exactly you’re paying for. Comparing the end results that each professional website builder and web design businesses have produced is another great way to determine if the prices they offer is at par with the quality of their work based on industry standards.

And this is where outsourcing has become a popular trend especially amongst small to medium size businesses.

Since budget plays a huge role in determining if you are able to afford a web design and web development agency that allows you to have the kind of website that meets your standards without breaking the bank, then web design outsourcing and development could be a great option for you.

Here are some guidelines that you can look into when it comes searching for the right outsourcing partner.

Once you have found the right outsourcing company for your business, you should be able to work with them for as long as you’ve done your homework, which simply means applying the tips provided in this article.

Selecting the right web design and web development firm can make a huge difference on how your brand and services are being marketed – and as such, help generate leads, sales and exposure online.

Magento Developers For Hire: Finding the Best Magento Developers In Today’s Digital Space

June 29, 2017

Magento Developers For Hire

For those in the ecommerce industry, Magento is known as one of the top platforms favored by many of today’s medium to large scaled businesses worldwide.

With its display of high performance, easy integration, flexibility, mobility and the ability to multi-task; this SEO friendly and open source platform is bred to be an eCommerce beast that very few can rival.

Brands such as Ford, Nestle, Nike and Samsung have chosen Magento – which, to this day continuously dominates the realm of eCommerce.

Magento Developers For Hire

best magento developers philippines


Statistics show the continuous rise of eCommerce and the ongoing growth of consumers who continuously enjoys the convenience provided by online shopping is undeniable. Hence, the search for the best magento developers have risen in the past years.

So where do agencies, corporations and small to medium sized businesses find qualified magento developers to assist them in building their online stores – or help with the expansion and enhancement of their current one?

In finding the right magento developer for your business, you need to clearly state your needs, requirements and expectations – including your budget and time frame.

Once you’ve determined this, you can start looking for the right magento developer/s for your project/business.

Freelance Marketplace Websites

Magento Developers For Hire


For short-term projects, popular websites such as Commerce Hero, Craigslist, Freelancer, GitHub and Upwork allows you to find freelance magento developers, as well as having the option of posting a job for free.

You can even opt to hire a certified magento developer from these sites if you wish.

Magento Cerification Directory

hire a certified magento developer

In cases where you want to work with only certified magento developers, you can visit the Magento Certification directory to know the developers that are accredited by Magento.

This is perfect for those who wish to simply work with developers and not agencies.

Magento Events

looking for a magento developer


Whether you’re looking for a magento developer or a partnership with an agency, you can do so by attending industry and Magento Events in your area. You are bound to meet a lot of magento developers as well as Partner Agencies who are sure to meet your needs and requirements.

Magento Imagine

best magento developers


Going to Magento Imagine is a must if you wish to nab really good developers. You see, unlike most Magento meet-ups, this yearly affair is where you’ll find the most active participants in the Magento Community – eagerly anticipating this much-awaited event.

After all, nothing feels better than being amongst those who understand the power and beauty of this technology while taking the time to bond with magento enthusiasts with whom they could possibly collaborate and work with in the future.

Magento Solutions Partner

Magento Developers For Hire


When it comes to helping you with all kinds of implementation, you can go directly to Magento’s Solution Partner community.

Since Magento has given their seal of approval when it comes to the capabilities of these partners (with all the training, support and services that are made accessible to them), you can be assured that your expectations will be met.

Now there are numerous reasons why companies choose to work with agencies that are accredited Magento Partners, you should consider its ability to help you get the best ROI while generating the highest conversion rates for your business.

Take note that this would cost you a bit more in comparison, but in cases where cost is not much of an issue and quality reigns supreme, then this is the way to go.

Magento Forums

best magento developers


You can easily spot qualified magento developers by simply checking out Magento Forums.

Focus on those who are not only active, but more importantly, the ones who share a lot of their insights and knowledge with their peers.

This shows how experienced and capable they are, and how well they get along with people in general – after all, you want to hire someone who is personable and easy to work with.

Social Network Service (Business-Employment Related)

hire a magento developer


LinkedIn is a great place to look for qualified professionals and is a great tool to use if you’re wanting to hire a magento developer.

This is an ideal place to search for when you want to hire someone because you can view their professional background, skills and work ethics based on the reviews from their colleagues.

You simply type in “Magento” and you’ll find the people who have listed this specific skill in their profile.

Online Communities

magento developers to hire


There are number of online communities where you can find many magento enthusiasts. These include the very popular social media platforms such as Twitter, where you can harness the power of hashtags such as #Magento #MagentoDevelopers #MagentoJobs, etc. to locate for developers or companies that offer magento services.

You can also find magento groups in sites such as eLance and LinkedIn to further assist you in your quest to find the right magento developers to hire.

For Facebook and Google+, you can check out some of the list accumulated below:

Facebook Groups:

Google+ Communities

Magento Bloggers

best magento developers


You’ll find several magento bloggers writing anything and everything related to Magento.

You can reach out to them and see if they are open to doing a project for you or if they can recommend qualified developers from their personal network.

Here are some Magento Bloggers you can check out:

Outsourcing Companies

hire a dedicated magento developer

Outsourcing continues to be a popular choice for many businesses looking to be more cost efficient without compromising quality. So, if you’re looking to hire a dedicated magento developer, or a team of them, then this is something that most IT outsourcing companies can provide.

After all, who can resist a deal that promises to deliver the goods on a long-term basis?

This is crucial for online store owners or businesses who wants to have an ongoing consultation

with a reputable company that has a firm grasp on how the Magento platform works.

It is imperative that they understand the importance of developing, maintaining and upgrading any eCommerce or Magento site.

As such, consistency and dependability is something that you need not worry about especially when it comes to codes, design, performance enhancement and integration – when you are dealing with experts.

If interested, you can check out some of today’s leading and award winning outsourcing companies that have dealt with Magento Projects:

So there you have it.

Finding the most qualified Magento Developers to hire for your project or business can be an easy and effortless task once you have decided on your budget, timeframe and workload.

Once you’ve decided on those three basic things, you can begin your search using the methods presented above and hopefully enjoy working with the magento developers of your choice.

6 Sure Fire Ways on How to Promote Your Website Effectively

June 19, 2017

With everyone using the internet and being on their mobile device 24/7, businesses can greatly benefit from having an online presence. This means that as a business owner you understand the effect of a well-engineered website. A well-marketed website enables you to successfully promote your products, brand or services in the digital realm – hence, meeting your business goals.

So how do you promote your website?

Well, in order to know if you are utilising your site to the fullest, you must ask yourself these following questions:

  • Are you promoting your brand to the right market?
  • Are you getting visits from your website?
  • And if so, are you generating leads and making sales?

Below are the top reasons why businesses invest in a website:

  • Gain Online Presence (Branding)
  • Feature & Sell Products and/or Services (Sales)
  • Inform or Educate (being considered an Authority in their Niche)
  • Build Online Relationships (become a Reputable Brand that People Can Trust)

Given the statements above, you can see why it is crucial for you to take the necessary steps to ensure that you are doing your part when it comes to promoting your website.

Here are the basics on how to market your website effectively online:

Search Engine Marketing

As the name implies, Search Engine Marketing’s purpose is to create online visibility in search engines – specifically Google. A study shows that search engines still takes the lead compared to social and email marketing.

Depending on your budget, you may opt to get an SEO or PPC specialist to help you with this – or you may want to learn to do it yourself.

On-Page SEO

When it comes to making your website search-engine friendly, you can start by familiarising yourself with the basics when it comes to “On-Page SEO.”

Some of the things you would need to know about “On-Page SEO” is to do “keyword research.” This means generating the right keywords for your business.

Use the Google Keyword Tool when deciding on a relevant phrase or “keywords” that best represents your business, service or product.

Create the “Meta details” for your site. These should include the keywords you’ve chosen. We call these the “Meta title and description” and your top pages such as the Home, About, Service, Contact, etc. should contain these.

e.g. meta title: BPO Philippines | IT Outsourcing | Outsourced
e.g. meta description (from the site’s source code) – Outsourced is a leading IT outsourcing company that handles outsource staffing worldwide. As a premier IT BPO Philippines, we offer high quality service.

Remember that you need to consider a formula when it comes to the length of your meta title and description. Your Meta title should not exceed 60 characters (include your business name); and your Meta description should not exceed 160 characters (again, include your business name).

Doing internal-linking building within your site is a must – specifically within your blogs posts. The idea behind this, is that when you link a post to another relevant post, your site’s visitors tend to stay longer on your website because they find that your blog is full of information that they want and need – or simply find interesting. Therefore, your blog post must be of value to your audience, otherwise they will leave your site and this will reflect in your stats – which you can view in Google Analytics.

Off-Page SEO

There are numerous ways of acquiring backlinks, but it’s important for you to know that you must only focus on producing quality backlinks – otherwise you risk getting penalised by Google. Having said that, building links is a powerful way to ensure that your website ranks high on Google’s search engine.

Here are Some Ways on How to Promote a Website through Backlinks

  • Check your competitor’s backlink history with tools such as ahrefs and check their metrics to ensure that you only grab the best links (remember, quality is crucial here).
  • Guest posting is another great way to build quality links from authoritative sites
  • Article syndication
  • Infographics
  • Local listings such as Google, Yahoo!, Bing and Yelp
  • Niche Directories
  • Verify Google+ Local Listing (formerly Google Places)

Pay-Per-Click (PPC)

Pay-Per-Click (PPC) is another great way to produce traffic for your site and create exposure for your products and/or services. If you can generate the best keywords for your niche, coupled with compelling Ads, the possibility of your ads getting clicked is increased.

Your Advertising Options Includes:

  • Text Ads
  • Banner Ads
  • Native Ads

 Content Marketing

Content is King. How often do you hear this from online marketers?

If you feel that creating copies is not your strong suit, you can hire a great copywriter who can produce the kind of quality content that represents what you want to communicate to your audience or market.

You simply create an outline and state your objectives clearly so that your copywriter can effectively develop a content that not only delivers results but also contains your thoughts and ideas on specific topics (after all, you are the expert!).

Otherwise, you may also want to incorporate the skyscraper technique which gives you an idea as to what people are interested in reading when it comes to your industry. Because truth be told, although content plays a vital role when it comes to ranking in search engines like Google, quality will always out-rank quantity.

This means that you must invest time in creating your articles. Your posts must be informative, entertaining and interesting in nature so that people will read it, talk about it and share it. Once your content goes viral, you will not only place your brand in the forefront of your niche, but you’ll eventually build a name for yourself and your business – making you an authority in your field.

Plus, blogging regularly can really drive traffic to your website. Many of today’s online marketers will testify that most of your leads will be coming from this medium – which is not surprising given that content lasts forever while paid advertising will only be useful for as long as there is a budget for it.

And if your content is really good, other sites can opt to syndicate this. You can make this happen by reaching out to other site owners within your niche and have them feature your article in their website with the intention of luring their audience to your site. To do this, you simply include an author’s byline.

There is also the comment section of your blog which I highly recommend you use. This is where people can leave comments and ask questions about your business and/or products. This is an effective way for businesses to build relationships with current and potential customers – in addition to interacting with people online and getting more site visits.

Don’t Forget To Apply The Following To Further Enhance Your Blog Post:

  • Use long-tail keywords
  • Use similar keywords within the content
  • Use images, gifs, infographics, videos
  • Include links from authoritative sites
  • Link to relevant articles in your blog

Guest Blogging

As mentioned earlier, a great way to build backlinks and to increase site visits is to do outreach to authoritative websites that are related to your niche. You simply pitch some topics and ask if you can do some guests postings for them. Building relationships with the site owners and their audience is a sure-fire way to get the right leads for your niche.

Again, you may opt to do this yourself, hire a copywriter or get some people from your team to write about topics that are of value to your market.

Social Media Marketing

The power and influence of social media is simply undeniable!

You’ve seen influencers and celebrities getting paid more and getting chosen for projects over their contemporaries simply from the number of followers they have online.

The magic or appeal of social media is how interactive it can be. Engagement is key here.

It’s why social media icons and share buttons are a staple on many of today’s websites. This allows people to follow their favourite brands as well as the businesses that they patronise.

Is it any wonder why it has become an advertising platform for many of today’s popular social media networks such as Facebook, Twitter, Instagram, Pinterest, Snapchat, LinkedIn, etc.? It’s that effective!

You can read more about this in our previous article on SEO VS SMM: The Online Traffic Showdown.

This brings us to the conclusion as to why businesses rack their brains out in coming up with fun and creative ways to lure people to their site while promoting their brand, products and services through contests, polls, surveys and giveaways. This is a very good way of leveraging the power of social media. Oh, and let’s not forget to exploit the power of a Hashtag (#) when doing any of these popular methods.

Now if you’re reluctant to spend on social, you can choose to utilise this medium by incorporating an editorial calendar in order to capitalise on your SEO and content marketing efforts so that it doesn’t go to waste.


It’s a fact that visual content gets shared more and infographics are no exception.

Not only are these informative in nature but also much shorter compared to written content – not to mention more visually appealing and interesting.

If you’re not adept in creating visuals, then you may hire and conceptualise with a graphic designer. Otherwise, an alternative would be to use

How to market a website using infographics: Below are some places where you can share your Infographics:

  • Blogs
  • Directories
  • Document Sharing Sites
  • Email
  • Outreach (blogs and sites of similar niche)
  • Press Release Distribution
  • Social Media

Email Marketing

In this digital age, the assumption is that everyone has an email that they check regularly.

Therefore, I cannot stress the importance of building an email list when you start your business. This is a crucial component in promoting your website – and anything that has to do with your business.

Email marketing is viewed as a more personal approach towards your target market – which is why, in terms of customer acquisition, it wins hands down over social.

Not only is it inexpensive, easy and effective, you can also measure its performance and customise it – so don’t be afraid to get creative with your email newsletter campaigns.

So there you have it. Your top six (6) ways on how to promote a website on the World Wide Web.

By incorporating these consistently in your marketing routine, you’ll see your traffic increase, your social network expand and grow, as well as gaining visibility in search engines while attaining brand recognition within your industry.

So what are you waiting for… go ahead and start promoting your website using these sure fire methods that’ll bring more exposure and revenue to your brand and company.

5 Effective Website Design Tips to Generate High Conversion Rate

June 5, 2017

High conversion rate is the primary goal behind every website design strategy. It is the force that drives web designers to create unique web pages and sites.

What is conversion rate?

Conversion rate is the percentage of users who perform desired actions on a website. For instance, an online user will be a successful conversion if he or she makes the following action on a site.

  • Make a purchase
  • Fill out forms
  • Subscribe to services
  • Sign-up for an account

Actions may vary depending on the goal and purpose of a website. Each, however, can add value to the conversion rate if done successfully by online clients.

Impression plays a significant role in increasing conversion rate. One must remember that it only takes a few second to make a good impression.

There are thousands, if not millions, of other websites online that cater the same services and products as you are. Keeping the interest of a person in your site is a crucial task. However, it is not an impossible feat.

If you can create a web design that is compelling and highly informative, you will be able to gain organic traffic and increase your conversion rate.

Below we’ve listed the five most useful website design tips to help you make a site that will produce high conversion rate.

1. Responsive Website Design

One of the best web design techniques that you should consider is the responsive website design.

2017 is the year of modern technology. Gadgets of varied sizes are everywhere. People are relying more on smartphones to do internet browsing and shopping.

A responsive website design or RWD will allow online users to access your site on any devices. RWD offers ease of access and smooth site navigation on tablets, mobile phones, and other hand-held gadgets.

According to the Digital 2017 Global Overview Report by We Are Social and Hootsuite, there are already 4.9 billion smartphone users across the globe. That is more than half of the world’s current population that sits at 7.4 billion as per the same study.



The same survey shows that 3.7 billion people are Internet users. Out of that figure, 3.4 billion are accessing the internet using their phones.



Responsive website design is necessary if you want to target a chunk of these users from your location.

If your site is accessible from different platforms, it increases your chance of gathering more traffic. Attracting more audience will always have a positive impact on conversion rate.

Below web design of Founder Mantras will give you an idea how a responsive page is viewed from different devices.


This web design also sits well with Google’s mobile-friendly update and can boost your ranking in Google’s mobile search results.

If you want to know if your website is mobile-friendly, take Google’s Mobile-Friendly Test.


Ranking high in mobile search results will produce better site traffic and higher conversion rate. 

2. Pay Attention to Your Form

One neglected element of a website is the form. Keep in mind that forms generate leads and affect the conversion rate of any site.

People shop for products or avail services online because it is convenient for them. They do not have the patience to complete transactions that will consume much of their time and effort.

If these clients have to fill out lengthy forms for one transaction, they will leave. You need to give these people the convenience that they need.

Paying extra attention to your web forms is vital. Make it stand out. Create your forms to provide good user experience. You will see that it will not only encourage sign-ups, it will also increase your conversion rate.

Create a form that is unique and user-friendly. Use color to put emphasis on important fields of the form and make it lively. This will ensure that your client will not miss a thing and will make the submission process easier.


Lastly, keep your form concise. Long forms will look tiring for people to fill out. Also, gathering so much information may seem intrusive and can give potential clients an uneasy feeling that might scare them away.

A study conducted by Hubspot on over 40,000 forms suggested that a form with four to five fields generate the most conversion.


If your website needs a long form, make sure that you inform your client of its purpose. As much as possible, divide it into segments that will make them user-friendly to your potential clients.


3. Focus on Publishing Great Content

Always keep your focus on publishing great content. It does not matter if you have a beautifully designed website. Colors and visual effects mean nothing if the overall content of a page adds no value to its visitors.

Content is a vital key in determining the success of a website. If you want to attract the attention of your target market, write content that will be useful to them.

Keyword research is still a crucial factor in writing high-quality content. However, you also need to consider the relevance of your content to the search intent of online browsers.

Optimize your content to satisfy not the search engines but your readers. Integrate keywords into your content in a natural way and avoid over stuffing.

Excessive usage of keywords can get you penalized. Google algorithm use the semantic approach in analyzing the content of a page. It understands synonyms and always look for the relationship between terms and the context of content.

So, if Google sees that your title is “Affordable Houses,” it expects to see the following terms in your content:

  • Real estate
  • Bungalow houses
  • Tiny homes
  • Family homes
  • Apartments

After writing great content, you may now use images and other media to reinforce it. Visuals not only enhance your web page design, but it also helps your visitors remember you site.

In his book Brain Rules, John Medina, a developmental molecular biologist, and research consultant mentioned that people remember pictures better than words. He called this phenomenon as Picture Superiority Effect.

A study conducted by Medina confirmed the power of images when combined with text. He stated:

“Based on research into the Picture Superiority Effect, when we read text alone, we are likely to remember only 10 percent of the information 3 days later. If that information is presented to us as text combined with a relevant image, we are likely to remember 65 percent of the information 3 days later.”


Take advantage of images and use them wisely in your content. Always ensure that you use natural pictures that are related to the content of your website.

If you can hit a high relevance score for your content, your page will appear more on relevant search queries. This will drive more traffic to your site and increase not just your click-through rate but your conversion rate as well.


4. Interactive Website Design

It is important that you keep your site visitors engaged. It is the first step if you want to turn browsers into successful conversions. One way to do it is by using interactive website design.

Some elements that you can add to your site to make it interactive are:

  • Forums
  • Blogs
  • Social Media
  • Games
  • Maps

These web elements allow visitors to change your website display. It also enables them to interact directly with you or other people and perform a series of tasks.

You can use interactive website design to influence your clients to do actions that will increase your conversion rate. Some of these actions may include:

  • Purchasing products
  • Subscribing to services
  • Chat with your customer support
  • Explore your website pages

Interactive elements on a web page can attract the interest of people. While it is important to pay attention to your target market, it is also a must that you consider casual Internet users.

Casual Internet users are not deeply engaged with anything in particular. They just surf freely and are not in pursuit of any online activity. This sort of browsers usually spends less than 10 seconds on a page.


Image Source

More than 89% of online browsers are casual Internet users. That is a huge figure.

If you can get these passive browsers to stay longer on your page by keeping them engaged, you are reducing your bounce rate.

The storytelling web approach is a good strategy in keeping your visitors engaged. You may use visuals and parallax scrolling technique to tell a story. Eventually, you may use this to lead your audience to do your desired web action.

Use videos and audios in conveying messages. Again, most people prefer visuals over texts. You may also add interesting surveys and questionnaires in your page.

Remember that making people stay on your site is a big challenge. Give your visitors a great user experience through interactive elements. Do this, and you will see a significant increase in your conversion rate in no time.


5. Call To Action

Call to action button or CTA is a small but vital part of your website design. It is this small button that will determine if your site visitor will be a successful convert or will just be another passive browser. 


Every click of your call to action button means an increase in your conversion rate.

There are a thousand types of CTA. You can use them to make users do one of the following common tasks:

  • Download a file
  • Purchase a product
  • Submit a form
  • Go to a service or product page

Since a CTA’s goal is to persuade your audience to do actions that will benefit you, it is important that you make it creative.


Use as many CTAs in your page as much as possible. The more buttons you have, the higher the chances of you getting a person to convert.

Put CTA on every page of your website. A client may not convert in your homepage, but who knows? He may always change his mind and convert while visiting another page of your site.

Put your button in a place that it will attract attention. The best position is in the upper-left corner of a web page.

Make your CTA recognizable. It is ok to be creative, but it should not cloud the message of your CTA. Make your button stand out from your page by using outline colors, shadows, or contrasting colors.

Use your call to action to convey value. Instead of telling your audience what they should do, tell them what they will get in return when they click the button. That will be more enticing and exciting.


Image Source

The actions of your users will determine the success of your web design efforts. Your CTA’s effectiveness lies in your creativity and consistency.



Website designing requires skills, creativity, and a tremendous amount of effort and time. While there are website builders to help you in creating your web page, it could still be a daunting task.

If you are having doubts about designing your own site, you can always seek the help of professionals. Web design outsourcing has a lot of benefits (as well as an increase in conversion rate) that you can take advantage of. Some of these benefits include:

  • Cost efficiency. You can get your website done in no time that will result in significant savings.
  • Resources. Web development firms have all the necessary resources to begin a web project anytime.
  • Quality service. Web development companies always aim to satisfy their client. This will guarantee timely delivery of your project and high-quality service.
  • Experience.You will employ the service of experts and benefit from their experiences.

Outsourced is a leading IT BPO company based in the Philippines. Outsourced has a team of highly qualified web designers that can cater to your needs and specifications, which includes optimising your store for an improved conversion rate. These experts will guarantee that all the web design tips mentioned in this article are implemented accordingly on your site. 

Web design firms like Outsourced will surely help you boost your conversion rate and increase your business sales!


Outsourced Quality Assured, Inc. is a leading IT outsourcing company that continues to dominate the IT BPO Philippines market. We offer high quality outsourced it services and provide a highly professional offshore staff for businesses worldwide. As one of the leading IT BPO Solutions expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. 


Digital Marketing Strategy, SEO, SMM, SMO and SEM: What To Invest On

May 3, 2017

What’s the best digital marketing strategy to gain ecommerce success?

Digital Marketing Strategy Outsourcing - Outsourced PH

Implementing powerful techniques to drive online traffic.

That’s simple, right?

To a lot of people, it does seem pretty uncomplicated. You research and find the most successful ways to promote your online brand and henceforth create consumer awareness.

But then you have to ask yourself… what is the most ‘simple’ effective way to promote your brand online?

Generally, when people brainstorm ways in which to perform a functional digital marketing strategy, they face a wall with two doors. The first door leads you to a brilliantly complex pathway toward online optimisation. It’s free (or it perceives itself as free), but it’s very hard to dissect and many may be overwhelmed by its confusing, foreign language. The second door leads you to the more monochromatic world of online marketing. The pathway through this door is very linear and everything’s pretty structured and (seemingly) straightforward. However, this path usually comes with a higher toll (but usually with a more immediate reward).

These days, these two doors have become even more complicated. Door 1, aka the world of online optimisation doesn’t just confine itself to the search engines, it also encompasses social media. That means both SEO (Search Engine Optimisation) and SMO (Social Media Optimisation). The same goes for Door 2; you’ll find both SEM (Search Engine Marketing) and SMM (Social Media Marketing) in there.

In actuality, the debate is now less over whether you should be investing in digital optimisation or digital marketing, and more to do with whether you should be investing in/ appearing on search engines or showing/promoting on social media.  

Truthfully, the not-so-simple answer is, your digital marketing strategy should include optimising and marketing for both. Every path leads to different scenery with its different appeals. So, of course, you’re going to find different audiences – no single one is going to be the same as the next.

This leads to another simple question…

Do you want to appear for some of your potential/targeted audience, or all of it?

Correct me if I’m wrong, but I assume you’ve answered with the latter. That’s good, because you shouldn’t be placing all your eggs into the one basket.

That’s why Google Analytics is so fantastic. With the presumption that all of your parameters/pixels are installed correctly, you can visibly see how multiple platforms assist in different ways. Whilst one platform might have a higher conversion rate, another platform may lead you to more impressions and sessions. Thus, losing one of these platforms would be of detriment to your entire digital marketing strategy.

The Importance Of Social Media Promotion

Social Media Marketing (SMM)  is the latest generation of SEO. SMM was born after the Internet experienced the ‘social medias boom’. Practically, having SMM a part of your digital marketing strategy helps to gain website traffic and readers’ attention using social medias.

Why should it be a part of your digital marketing strategy? How does it work, exactly?

By creating relevant and attractive content about your business on social networks (Facebook, Twitter, Instagram, linkedIn), you reach a large audience who are likely to share your posts with their own social networks : that is called “electronic word of mouth (eWoM)”. The ease of interaction with the audience and the rapid spread of information constitute the added value of SMM strategy to influence your brand’s awareness and therefore your conversions.

The biggest advantage of SMM and SMO is that you can control your appearance and how you would like to be perceived. On search engines, you don’t have the ability to hide/get rid of any negative results attributed to you/your brand. And as we have all realised, online reputation management is booming. Everyone likes to be a critic and it only takes a matter of seconds to be publicly shamed. Unfortunately, there is not much you can do to defend these attacks on search engines. However, when you stumble upon criticism on social media, brands have an opportunity to counter these reviews by personally reaching out to the attacker/providing support in live time. You actually have the chance to turn a complaint into a compliment and win back that customer (as well as hopefully, many more).

Why Appearing On Search Engines Is Important

Think about the last time you used Google. That’s probably not that far back…right? Most of us won’t go a day without using Google, if it’s to search for the local repairman or to find the most recent clickbait from DailyMail or Buzzfeed. In fact, Google currently process over 40,000 search queries every second. That translates to a whopping 3.5 billion searches every day and even more impressively, 1.2 trillion searches per year (worldwide). Econsultancy recently reported that 61% of consumers use search engines to help them with product research before making a purchase.

Still think it’s not important to your digital marketing strategy?

Now, I understand not all 3.5 billion searches per day are going to be relevant to your business, but I’m sure you can imagine the number of searches that could relate to your business/geographical area would still be pretty gargantuan.

I’ll leave you to judge whether that grants justification…

Now… you have to choose whether SEM or SEO is better suited for you.

What’s So Great About SEM?

If you like instant gratification/you’re under the age of 30/ you’re impossibly impatient, then you’ve probably already dabbled into the search engine marketing tool, PPC such as Google AdWords. Globally, it’s the quickest digital marketing strategy. It basically means, that even if you haven’t made it to the top of organic search results, you can buy your way up the ladder (ideally to the first 4 ads/links on the search results) via AdWords. You choose what keywords you rank for, how much you’re willing to spend and when you want to appear. This doesn’t just go for Google. Some of the other largest SEM platforms include Yahoo!, Microsoft adCenter and Search Marketing. These all have great measuring tools and webmasters to track and target geographic location, CTR (click-through-rates), CPC (cost-per-click). It also leaves you to create your own advertisement copy (that can be edited at any time).

And SEO…?

In summary, SEO deals with a website’s ranking on SERP (Search Engine Result Page). The challenge of producing effective SEO into your digital marketing strategy is to find and implement techniques that will improve your website’s search engine ranking and give it more visibility and traffic. Google is constantly changing it’s top secret algorithm, and the minute anyone is close to cracking it, they’ll change it. So, there are no obvious tell-tales of getting your brand to that no.1 position. However, there are definitely proven ways to help. The best, most obvious practices involve using keywords in file names, titles on pages, as well as in you Meta Titles and Meta Descriptions. This also involves making constant internal tweaks to make certain the code adheres to Web standards and is easily accessible for search engine indexing.

Off-page tricks include creating backlinks from websites with higher search rankings. Many SEO professionals do this through outreaching to blog posts and ensuring keywords are enscripted in the placed links.

The disadvantage of having SEO as a part of your digital marketing strategy? It takes time. Not only is it time consuming, but it will also be awhile before you see your results. However, once it starts to kick-in the positive results will absolutely flourish and more importantly, costs will go down.

Search & Social Help Each Other Out

While there are a lot of differences between the two, there is some cross-over. For example, you can use the same keyword research and on-site optimization strategies for both. Which is great, because keyword usage is equally important for both.

Search can lend a hand and can offer you a good understanding of what is highly searched/ particular keywords you should be using on social media.

Social media profiles rank really well for businesses. That means your Twitter, Google, YouTube and LinkedIn accounts. And especially, Facebook. Getting your social media accounts to the top of the page has a two-fold benefit for your digital marketing strategy:

  1. Your social media page will be highly accessible
  2. You can ensure that your brand name is close to the top of the search ranking

Digital Marketing Strategy Outsourcing

Now, having supplied all of this information, I’m not about to tell you how to implement your digital marketing strategy, or which pathway (if not all) you should go down. What I can tell you, is that despite how effective all platforms are, they do take constant management to stay successful – and this means knowing your way around the digital space. Outsourcing to an offshore professional would eliminate major costs and provide you with peace of mind that someone is always there making sure you’re visible where you need to be and most importantly, successfully executing your digital marketing strategy . Outsourced can provide you with this accountability.

Outsourced Quality Assured, Inc. is a leading IT outsourcing company that continues to dominate the IT BPO Philippines market. We offer high quality outsourced it services and provide a highly professional offshore staff for businesses worldwide. As one of the leading IT BPO Solutions expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. 

Australian Companies: Why They Choose Offshoring to the Philippines

March 14, 2017

offshoring to the philippines1

In recent years, offshoring business processes has become a popular way to cut back on expenses and get menial tasks done more efficiently. While there are a few different options in regards to the country you may choose to outsource to, more Australian companies are outsourcing/offshoring to the Philippines every year.

Why do these Australians outsource to the Philippines, and why might this be a good move for your company as well? Let’s talk about the benefits of offshoring to the Philippines and why this could be the perfect fit for your business.

Cutting Back Costs

The cost of living in the Philippines is significantly lower than in other Western countries. In fact, living costs may be up to half of what they are in Australia!

Obviously, this means that wages are also much lower than in other countries. Your company benefits from this arrangement due to the cost reductions of offshore workers. You’ll be getting the same tasks accomplished for as little as half of what it would cost you to employ someone in Australia!

Another reason that offshoring to the Philippines saves you money is due to the similar time zone. Since the working hours there are pretty much the same as in Australia, you won’t have to pay for a night shift. (We’ll talk more about the benefits of a similar time zone below!)

Plenty of Talent

Education is a high priority in the Philippines. In fact, the education system has been modeled after the United States and parts of Australia. In recent years, they have converted to the program of K to 12, meaning that youngsters are getting a fantastic opportunity for better education.

Also, due to the incredible increase in outsourcing/offshoring to the Philippines, this industry has changed its reputation in the eyes of many Filipinos. Now, positions as offshore workers are considered typical middle-class jobs, and are highly sought after. This competition breeds better workers for companies who want to offshore to the Philippines.

In fact, many universities now offer specialised courses and training that helps students learn how to do outsourced tasks, and provides them with the skills needed to be very valuable to Australians offshoring to the Philippines.

Continued Economic Growth

The economy of the Philippines has greatly stabilized in the last few years due to alignment with other governments and the good relationship this country maintains with the United States. More than this, the Philippines has been nurturing an environment of economic growth. This pattern shows no signs of slowing down, but instead is constantly increasing.

Language Advantages

The priority of a company looking to outsource will probably be the English language level of the workers. When Australians outsource to the Philippines, language is not a problem.

In fact, Global English has conducted a study regarding Business English skills around the world, rating each country on a scale of 1 to 10 in their Business English Index. The Philippines ranked one of the highest on this list, achieving an unprecedented 7.1. They easily beat out competitors like India (ranked at 5.5 BEI), China (4.4 BEI), or Malaysia (6.0 BEI).

This is due mainly to the fact that the Philippines was governed by the United States until the late 1900’s, meaning that English was used widely. Beyond that, the Filipinos have kept up their English skills since they achieved independence.

English is taught in schools from an early age. In fact, it is the second official language of the country. Movies or television shows that are originally in English are not normally subtitled, and it is the norm for the business world to communicate in English.

Thus, from a young age up until adulthood, Filipinos learn and use English in daily life. Also, Filipinos are known for having a very neutral accent when speaking English, making their language skills even more valuable for Australians that outsource to the Philippines.

High Literacy Rate

With education being such a high priority in the Philippines, it’s not a surprise that the literacy rate for the country is very high. However, the astonishing rate of 97% literacy beats all expectations. Compare this rate with India, at 72%, and you’ll see that offshoring to the Philippines is truly a great investment.

Similar Time Zone

offshoring to the philippines3


The time difference between Australia and the Philippines is minimal. Between Eastern Australia and the Philippines there is a slight difference of 2 hours, but Western Australia is actually on the same time zone as this Asian nation! This leads to a number of different benefits when Australians outsource to the Philippines.

We’ve already mentioned that the time zone similarities result in monetary benefits to Australian companies that offshore to the Philippines. However, this also means that work can be done simultaneously, and without interruption.

This working condition means easier adaptability for the Filipino workers, and has more long-term success. It may also lead to higher productivity in workers.

Government Support

The government of the Philippines has taken note of the increase of the offshoring industry in their country. As a result, they have taken steps to make the process easier and more appealing to Australians that outsource to the Philippines.

In this regard, the government has initiated financial incentives such as tax holidays, duty waivers, and reduced taxes. Also, the government has provided more resources for training and education in the field of offshore working. These initiatives make outsourcing/offshoring to the Philippines more appeal to outsourcers, and also to the Filipino workers.

Infrastructural Improvements

In recent years, infrastructure in the Philippines has continually improved. This means better and more plentiful office spaces available for BPOs, and higher connectivity to the internet. Transportation has also improved, meaning that BPO centers are linked by highways and commuter railways.

Not only that. There is an opportunity in the Philippines for the growth of the transport outsourcing industry. This means, you can literally outsource part of your operations in the Philippines and let local staff handle the warehousing and transport of your delivery goods. If you are doing business in the Ecommerce and dropshipping fields, these advancements in transportation within the Philippines can be extremely beneficial. More savings for you in terms of inventory management, especially if you have a market in Southeast Asia. 

All of these measures have and will continue to contribute to the growth and efficiency of offshoring to the Philippines.

offshoring to the philippines2



Australians who choose offshoring to the Philippines find that the benefits are outstanding. These companies are able to improve efficiency and marketability for their company, all while lowering business process costs. Take advantage of this great opportunity to outsource processes such as IT services, accounting, SEO, and more!

Outsourced Quality Assured, Inc. is a leading IT outsourcing company that continues to dominate the IT BPO Philippines market. We offer high quality outsourced it services and provide a highly professional offshore staff for businesses worldwide. As one of the leading IT BPO Solutions expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. 

Philippine Outsourcing: All You Need to Know

For many years, India was the country that was known for outsourcing solutions. However, other Asian countries have started to rise up as new and advantageous opportunities for outsourcing. One of such countries is the Philippines.

When looking into business process outsourcing (BPO), you’ll see that this industry has been steadily increasing within the Philippines. It is currently the second largest contributor to GPD for the country. The Philippines serves as a resource for business process outsourcing for countries around the world, including the United States.

So why should you consider Philippine outsourcing, and what kind of services can you outsource to the Philippines? Let’s discuss these points in more detail.

Benefits of Philippine Outsourcing

·       Good Economic Situation

Continuous economic growth over the last few years has led to good projections for the future of the Philippines. Also, the good relationship between the Philippines and the United States creates an environment that supports further growth.

·       Language and Culture

The official languages of the Philippines are Filipino and English. Actually, the Philippines is one of the largest countries of English speakers. Beyond the fact that most Filipinos are fluent in English, their accent is known to be somewhat neutral. This is a huge advantage for customer service providers.

Along with the language, the culture of the Philippines is also conducive to outsourcing. The Philippines was colonized by the United States between the years 1899 and 1946. The influence that the United States left on this nation is clearly evident.

As a people, Filipinos also tend to be very adaptable.

·       Cost Reductions

The cost of living in the Philippines is significantly lower than in the United States, meaning that wages are also quite a bit lower. In fact, a contact center agent may earn as much as 20% less in the Philippines than in the United States.

Besides this, property prices and operational overhead are all significantly lower than in the United States.

·       Government Support

Due to the fast growth of Philippine outsourcing, the government has aided in making this a profitable industry for the country. Thus, there are investment incentives and other government policies that help outsourcers to save money.

Another government aid has come through the Technical Education and Skills Development Authority. This department has government-sponsored programs to train outsourced workers.

·       Diverse Experience and Talent

Due to new government policies towards the growth of the BPO industry, many universities in the Philippines now offer BPO-specific courses to help train new workers in this field. As a result, the skilled workforce is more willing and able to meet the needs of outsourcers from around the world, no matter what the focus.

What to Outsource to the Philippines

Now that we’ve seen why outsourcing to the Philippines is a good idea, what business processes could you outsource there?

Here are some:

Outsourcing is a great way to optimize business profits while saving money. See what doors of opportunity you can open for your business with this fantastic tool.


Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource task for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

RightSourcing: What’s Right For Your Business?

February 23, 2017

Right sourcing (Rightsourcing) is about choosing the correct source to provide your required service. It’s a fairly contemporary term that has surfaced due to the rise and relevance of outsourcing, and what it really boils down to, is one simple question,

‘What is the right source for my business?’

It asks companies to consider whether they are best served hiring in-house (insource) or contracting to a 3rd Party (Outsource).The concept of rightsourcing ensures that every core business component is delivering the maximum value to your organisation.

Points to be considered when making such a decision are:

  • Cost savings
  • Quality
  • Expediency
  • Flexibility
  • Business transformation
  • Business focuses.

Outsourcing to a BPO company is the efficient practice of re-shifting those non-core processes from internal employees to external professionals (which requires a thorough business process analysis). These are those mandatory activities that requires a specialised eye but do not need to be undertaken in-house. It is extremely cost-effective, however it does not cut on quality. In an ideal case, you should see a spike in business performance.

Although it may still seem like a relatively new concept in the business world, the truth is, the concept of outsourcing isn’t all that revolutionary. Think about where your last car was manufactured, or what the label on your go-to sweater says. Just have a look at that coffee you’re drinking. I can tell you now, those coffee beans weren’t locally produced.

So, why is the concept of outsourcing so popular in 2017?  Because more and more, companies are looking to scale and optimise the functionality of their businesses. And outsourcing, in many cases provides a regulated structure to the flow of your business.

How Does Outsourcing Deliver Value?

Think of it this way: if it is a task or process that is required of your business, however is quite timely, most likely, this is the sort of job that can be outsourced.

The decision should not be based on cost per hour alone, you should also consider quality of delivery. Every organisation/company needs to consider their unique business objectives and consider how outsourcing can benefit optimisation of internal processes.  Ask yourself, what are the productivity benefits? 

Even though your offshore staff cannot be in the office with you, they will report to you directly every business day, within your business hour. Essentially, they are an extension of your team. And with the benefits of advanced digital technology, they are just a click of a button away (phone/skype/email).

You’re still in charge. The standards they work to are at your command – you tell them which systems and processes you would like them to follow.

How Do I Begin The Outsourcing Process?

Initiating the outsourcing process is simple. All you have to do is provide the BPO with a job description, detailing exactly what your requirements are and the rest will be done for you. The outsourcing company will then either provide you with one of their current staff members, or they will make a recruitment that adheres to your specific wants and needs.

So Where Does RightSourcing Come Into Play?

The fundamental question you need to ask yourself is simply, ‘who will do the job better and more efficiently?‘ By breaking down the steps and understanding the biggest competencies as well as weaknesses of your in-house team, you will be able to effectively right source what provides you and your company better value.

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource task for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

Best Philippines Business Process Outsourcing Services Provider

February 16, 2017

Outsourced is a leading IT Outsourcing company and business outsourcing provider in the Philippines that is known to provide a dedicated remote staff of the highest standards. Outsourced has provided staffing services to some of the worlds leading organisations and brands.

Outsourced was created due to the lack of offshore staffing and bpo services that were able to meet quality standards. From day one, the mission of Outsourced has been to deliver the highest quality staffing solutions. We invest more in the best recruiters, facilities, technology and equipment, and our large talented on-site support team ensures the operations are run efficiently and follow best practices.

We only source the most talented individuals and rigorously test and qualify them before placement. We work closely with our clients and their dedicated staff ongoing to ensure the best performance and total client satisfaction is delivered.

The Outsourced spacious open plan offices are supported by advanced network infrastructure, fast internet, and follow best IT practices. All staff are provided spacious desks, comfortable chairs, the latest high spec hardware and dual screen monitors.

We pride ourselves on our high levels of staff retention, which we maintain by providing a great working environment and culture. We hold regular team events and incentives and reward staff for great performance and long-term commitment. Our mission is to help our clients build successful and profitable businesses. Our team is driven by a passion for being exceptional and providing an uncompromising commitment to quality.

Outsourced recently won the “Best Business Process Outsourcing Services Provider” at the Golden Globe Annual Awards for Business Excellence.

So why not contact us now and let us assist your business by starting and growing your exceptional offshore team here in the Philippines with Outsourced.


Outsourced is a leading IT Outsourcing company that provides a professional and dedicated offshore staff while offering high quality outsourced it services and bpo solutions companies worldwide. Our goal is to find and place exceptional offshore professionals who are sure to exceed your expectations. 

Outsourcing SEO: Why You Should Be Doing It

January 17, 2017

outsourcing seoTo understand the value of outsourcing SEO, you need to understand the value of digital marketing.

How does SEO benefit you/your business?

The fact is, one successful post can reach thousands perhaps even millions of people. Particularly when it’s ranked high enough. For this reason; the reach and benefits of the Internet, companies are spending more of their marketing budget on online campaigns and SEO (search engine optimisation).

That’s also why it’s ranked number 2 in our top-10 in-demand workplace skills for 2017. 

So, your next question is:

How do I get my business to make its way to the top of the search listings and generate frequent traffic?

Amazingly, 65% of businesses admit getting leads and website traffic is a challenge.

That’s because traditionally, you would have two options:

  1. Devote some of your precious time to performing these tasks or,
  2. Hire an expensive in-house employee to take care of it for you.

The problem is, neither of these solutions provide you with great value.

SEO is an ongoing task that cannot be neglected. Particularly in the constantly evolving digital market. Skills need to be reassessed and honed regularly in order to keep up with the current trends and algorithms. If you’re managing your SEO as a side task, it most likely doesn’t have your full attention and you’re probably not going to be optimising and moderating your content. Not to mention, you’re losing valuable time on other more important duties and essentially, not being performance efficient.

Hiring a brand new in-house employee comes with a hefty salary, plus added costs (training, pensions, taxes, energy, benefits etc.). Additionally, in order to know if you’re hiring the right person, you need to be well-versed in SEO yourself to undergo quality candidate assessments. And if the person leaves (which is highly likely in this competitive industry) you have to spend more time and costs recruiting, yet again.

Thankfully, we have another, more ideal solution: Outsourcing SEO. 


But… Why?

outsourcing seo


I’ll tell you exactly why.

Outsourcing SEO to a specialised professional is a guaranteed cost-effective, value for money method.

It also saves a lot of your time.

Forget about spending money on continuous training and education (which is paramount to successful SEO), these guys are all over it, with no added costs. This will free up not only your time, but your staff’s time too. Meaning, you can be more productive on tasks you/they are better equipped for.  

The thing is, outsourcing agencies already have competent, professional staff on-hand. You don’t have to worry about looking for the ‘right’ person’ or worry about the benefits. The agency takes care of it all.


Depending on your current campaigns/projects, you could go from two dozen people working on SEO for a major project down to one person depending on the urgency and timeline. Plus, outsourcing agencies are extremely flexible and are there to cater to your deadlines. They also know how to stay on top of market altercations and stay away from popular misconceptions . They’re constantly immersed in the digital market and are professionally trained to read legitimate trends.

Cost Prediction

Outsourcing SEO is a brilliant way to help track and stay on top of your spending. You’ll never be hit with out-of-the-blue training or equipment costs. Price is as marked.

They Handle Everything…

I mentioned this earlier, but i’ll mention it again, SEO isn’t a learn once kind of skill. It’s high maintenance and requires constant attention and flirtation.

Some of its ongoing optimisation activities include (but are most certainly not limited to):

  • Content marketing,
  • Pay Per Click
  • Link building
  • Managing keyword efficiency. ie. you may think your website has the right keyword density, but you could be wrong…

Outsourcing SEO to an expert means they will examine your content and look for ways to maximise your ranking. This will astronomically improve your ROI.

Social Media 

Leaving SEO to an offshore expert can also be highly advantageous to your social media platforms. They can create and monitor targeted campaigns with right landing pages on your site. This will improve your quality score in places like Google AdWords and Facebook Ads.

Above everything else, outsourcing SEO to a rehearsed expert can bring freshness and vitalisation to your business. It’s fair to say that each company has their own unique way of going about things, and this often pervades through its staff members. Whilst consistency is a great tool to attain, it can also be the cause of old and sometimes rancid ways of approach.

An outsider isn’t schooled in your methodologies. They offer a different perspective and can provide a unique take on mainstream tasks.

At the end of the day, if SEO is a core part of your marketing strategy (and dare I say, it should be) for generating new leads and reeling in maximum ROI, outsourcing SEO to a professional makes the most sense. It’s highly cost-effective and not to mention, it frees up invaluable time to focus on those core tasks you’re specialised in.

Outsourced Quality Assured, Inc. is a leading IT outsourcing company that continues to dominate the IT BPO Philippines market. We offer high quality outsourced it services and provide a highly professional offshore staff for businesses worldwide. As one of the leading IT BPO Solutions expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. 

Outsourced Review 2016 Annual Magazine

January 9, 2017

Click Here to view the Outsourced Review 2016 Annual Magazine.


  • Editor’s Note
  • Letter from the CEO
  • IT BPM Outsourcing Growth
  • Case Study: Genesys Telecommunications
  • Outreach: Project Pay It Forward
  • Events: Las Vegas Interop
  • ISO 9001 Quality Management
  • Meet the Team: Meet Michelle
  • Staff Testimonials: Meet Richard
  • Work Life Balance
  • Beach Summer Weekend Getaway
  • We are Family: It’s More Fun at Outsourced
  • Hawaiian Year End Party 2016

Click Here to view the Outsourced Review 2016 Annual Magazine.

Outsourcing Web Development: Why should you?

December 13, 2016

In order to survive the fast digitisation of society, every company needs a website. As more and more people are becoming internet savvy and dependant, it’s a crucial time for businesses to invest in a website as an accessible point of contact for your customers an clients and to uphold a professional online profile. However not only is there need for an existing website, there’s the equally important need to have one that has an outburst of quality, design, content and backend technology. It’s for this reason that deciding who is responsible for the creation of your online content can be difficult. Do you save money and design your website within your company though risk poor quality work, or do you hire a third party company? And if the latter, can your company afford to do so? So how do you decide?

outsourcing web development

Evaluate your internal resources.

Take a look at your staff and determine if have the right people to create a successful website for your business. Some of people you would need include a marketing leader with heavy online expertise, skilled graphic designer, web developer, copywriter and project manager.

Ask yourself: can in in-house “one person team” do the job properly? 

Many small and medium sized businesses have a dedicated web person or webmaster to handle their website. While these people are skilled enough to make updates to the website, designing and building a website from scratch requires both creative and technical competencies. Finding a person that does both design and development well can be exceptionally difficult.

If your business has a one-person web team, you might want to consider making that person the project manager and outsourcing your web design project. Outsourcing to a team of professionals will give you several skill sets that know how to work together to get results.

Evaluate time commitment 

Once you determine if you have the necessary talent in place to successfully redesign your website in-house, the next hurdle is how to take a person to team off of other projects and devote significant staff time. Website design is not something that can be done “on the side” – it requires full dedication and attention.

Outsource to offset weakness

After you evaluate the abilities of your staff, you may find that in-house recourses would be well suited for part of the project but not others. If this is the case, you might want to consider outsourcing part of the project. You may have a great project manager but lack design talent. You may even have a generalist that can design a website, but no one to assist with the initial website strategy and planning.

Outsource if you need a fresh perspective 

In both the client and the agency role, there is a lot of value in the fresh perspective that outsourcing your web design can bring. There is such hing as being “too close” to your products and services. When you work in a company for yours, you tend to forget the questions that people new to your product or service might have. An outside opinion helps to stimulate new ideas that your website and content could benefit from. Because an outside agency doesn’t know your business as well as you do, they can think like your customer in ways that you simply can’t. By outsourcing web development, they can see your business and your products/services like a real customer would, and ask the same questions that your prospect might.

Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshoring staff services. With Outsourced you can scale your organisation quickly easily and cost effectively as we aim to find and place exceptional staff that will constantly exceed your expectations. For more information on how to get started with our company, contact us today.

Magento Developers in Australia: What you need to know

As Magento becomes more and more of a popular choice for online stores and business websites, the number of people presumably available for the job expands. It’s therefore imperative to know what to look for to ensure you’re getting your money’s worth. Here are a few suggestions to help you hire a Magento Developer in Australia:


Be aware of the business scope

If a business falls under the larger catalog with a more complex business integration and system, hiring a company rather than a single person will be better. A team of professional Magento developers with various set skills is a sure fire way to get a project going.

Always call them

Although everything can be done online these days, having a direct conversation either on the phone or arranging a face to face meeting is ideal. Doing so will enable you to gauge what type of person they come across as through phone mannerisms or body language, things that don’t exactly transfer through in emails. It’s also a good opportunity to ask them questions on their experience and how well versed they are in Magento without having to worry about them “cheating” the answers – if they are as professional and knowledgeable as they say they are, coming up with a distinct response should come automatically.

Ask them about bug fixes

Especially with something as fiddly as code, helping with maintenance is just as important as the building of the website itself. For more information, check out our Magento Website Development services. 

In-demand workplace skills needed in 2017

It’s approaching the end of the year, so there’s a good chance you’re looking for a new job. Although looking for your next career is daunting and often quite uncertain given the competitive nature these days, there’s good a bit of good news for people who possess 2017’s in-demand workplace skills.

According to LinkedIn, October / November is the time of the year when they see a spike in job applications or employee research conducted by businesses on the well known social networking site. To find out what exactly recruiters or business are looking for and the skills that commonly results in a successfully landing a job, LinkedIn analysed all of the hiring the recruiting activity that has occurred in 2016 so far.

After looking at billions of data points, below are the top 10 most in-demand workplace skills that will make you an attractive contender should you ever apply for a job in 2017:

2017’s top 10 in-demand workplace skills

1. Storage Systems and Management: Improving computer data storage and access
2. SEO/SEM Marketing: Search Engine Optimisation and Search Engine Marketing improves web search rankings
3. Data presentation: Employers increasingly need people who can organise data so it’s easy to understand
4. Mobile development: Skills like app development fit into the ‘Mobile Development’ category
5. Network and Information Security: As the Internet of Things develops, security is becoming more important
6. User Interface Design: Creating software that people interact with is becoming more important
7. Middleware and Integration Software: Middleware enables communication between software programs

8. Web Architecture and Development: Building websites that are both aesthetically pleasing and functional
9. Statistical Analysis and Data Mining: Employers increasingly need people to find and make sense of data
10. Cloud and Distributed Computing: People who can develop and maintain these networks are the most in-demand

It’s clear to see a solid technology / data theme demand that’ll cross over to 2017. LinkedIn career expert Catherine Fisher weighs in on the analysis: “While some skills expire every couple of years, our data strongly suggests that tech skills will still be needed for years to come, in every industry,” she says.

“Now is a great time for professionals to acquire the skills they need to be more marketable.”

This heavy emphasis on technology based is due to the market trends on what workplaces need to increasingly satisfy their audience pool, and what areas are slowly becoming redundant.











Magento Development Sydney: A service you can rely on

October 19, 2016

Magento has been repeatedly titled the leader in the E-commerce kingdom, being responsible for numerous online businesses and delivering effective and inexpensive web solutions. If you’re one of the main retailers to get on board, it goes without saying that you have made the right choice. In today’s competitive environment, it’s a necessity to be equipped with high-performance platforms that will ensure your customers are delivered a premium shopping experience. However your next important step to guarantee you’re getting your money’s worth is to enlist a strong Magento certified team. Although there are ready-made scripts out there for you to use, Magento was hardly designed to be performed under default settings. It’s flexibility was purposely created so it had the capacity to tailor to your every business need and meet specific retail goals. These features may not be available on ready made scripts; ergo you’d be forced to make deadly compromises. One recommendation we can give you is Magento development Sydney based agency, Acidgreen.

Acidgreen is equipped with advanced and qualified staff determined to meet your goals and exceed expectations. Their approach to digital excellence has afforded them long standing client relationships which they still have today with some of the world’s biggest brands and organisations. Their solutions foundations are built with their client’s unique requirements in mind, and customised to fit with their business no matter how big or small. Below is a more detailed breakdown on why Acidgreen is a top performer in Magento web development services.

Acidgreen Magento Development Sydney: A service you can rely on

magento agency sydney

1. Expertise

Not every company that offers Magento services are experienced, which is what ultimately makes a company trustworthy and accountable. So it’s important that your #1 Magento agency contender holds an extensive expertise. Apart from being a multi-award winning company, Acidgreen has had a broad range of experience with a number of different clients of all sizes. Assisting company giants in B2B enterprise ecommerce, conversion optimizations, UX, front end development and more, their work has been accoladed by all.


Acidgreen was an invaluable partner in helping us create our mobile site. They understood our business objectives and tailored a solution that was spot on. Their code quality and attention to detail was superb. I would happily recommend Acidgreen to anyone.


A good web agency is hard to find, I’ve worked with many and these guys are the best in the business. They are the real Magento experts and have been specialising in it long before most agencies. They do what they say and always ensure the platform is working perfectly. I’m constantly referring retailers to Acidgreen.

-Princess Polly

2. Certified

Am obvious but still crucial point tor eemmber whilst hiring a web development company – or any company for that matter! – is that their staff have the right credentials and qualifications to handle your tasks. This guarantees they are responsible and trustworthy. Acidgreen requires all staff in direct contact with Magento web development projects be certified and ensure that they complete ongoing training as updates are rolled out by Magento. So you can be assured that their knowledge is precise and up to date.

3. Knowledgable

Partnering up with a Magento web development company means being able to use their specialised knowledge on the e-commerce industry to help you create a premium online store front. And we’re not just talking about just-google-it knowledge. It’s all about specific tricks of the trade that only someone who is immersed in Magento development every day would know about. As one of the first Magento web development Sydney agencies to receive the Magento Gold Partners status, they are top of the range experts in design and eCommerce, and can lead you to achieve excellence.

4. Advanced

The retail world relies on customer trends which are constantly changing. So you’ll want to make sure your development company takes onboard the latest trends of the e-commerce industry and tailors their websites to meet these cultural shifts. To combat this, Acidgreen’s tech experts are constantly being updated with specific trends that the digital sphere is facing, and sees to it that your websites are properly updated to accomodate for these changes.

At Outsourced, we only want to recommend the best and Magneto web development Sydney agency Acidgreen delivers the best of the best. To get in contact with them for more information and how to get started, click here.

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff to handle any outsource taskfor businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.  For more information on how to get started, contact us today.

IT BPM Industry Future and Growth

October 14, 2016

About IT BPM:

The Philippines’ IT BPM industry, or Information Technology and Business Process Management, has been one of the best employment and performance rates within the past 4 years. Since 2010, the IT BPM industry in the Philippines has overtaken India’s long standing position in voice-based services, making the country the number one provider for such work in the global economy. In addition to this, several non-voice and complex BPO services such as healthcare information management, animation and software development are gaining prominence. Estimated to be at the same level as the IT BPM industry figures, it’s not long before the Phillipines becomes the leading outsourcing country across all areas.

it bpm industry

The global foundation of their IT BPM success is largely attributed to the strong and diverse skills of the workforce. Filipinos hold a competitive advantage in English communication skills, strong customer service etiquette and Western culture familiarity. This alone breaks the destructive offshoring  stigma which deters many companies away in fear of tainting their brand name. Coupled with the Filipino’s hard work, openness to learning and friendly demeanor, these advantages provide investors with a strong homeland advantage once they set up shop.

Due to its positive influence on it’s global image, the Philippine government provides the IT BPM industry with dedicated funding to ensure that the sector continues to expand, making it one of the most supported sectors within the Philippines. Former President Benigno Aquino III praised the industry’s successful impact on the economy during the International IT-BPM Summit last year, and reiterated the government’s continued support, with recently elected President  Rodrigo Duterte sustaining this within his government according to

Hitting 2016’s revenue target of $25B

As of late, the IT BPM indsutry of the Philippines is on track to meet it’s goal of $25 billion in revenue and 1.3 jobs generated by the end of 2016. According to the Manila Times, Chairman of the executive committee of the IT and Business Process Benedict Hernandez, the industry has provided a “7 percent to 7.5 percent of the Philippines’ gross domestic product for the year” and were on successful track to meeting their goals.

“As far as the roadmap 2016 goals, which we actually set out five and a half years ago, we’re on goal and on target,” he said during the opening of the first Philippine IT BPM office of US-based Affiinion Group last week.

We were successful in diversifying the industry and its businesses over the last couple of years of where are clients are coming from, and we also manage to broaden the types of services and capabilities that the Philippines is known for. he added.

This increase has been steadily impressive, with numbers almost doubling since 2012’s figures sitting at $13.2 billion.

Prediction for 2010 revenue target of $48B

With targets well on it’s way to being met, the industry is now facing it’s next 4-year plan, with goals to grow by 18 percent yearly to meet a $48 billion figure by 2020, says Trade Secretary Gregory L. Domingo. However, whilst this forecast is achievable, it was already a stretch target for the local IT BPM industry.

“The problem is, as the base grows, the tendency is for the growth to slow down a little bit,” Domingo explains.

To help achieve these targets, the IT and Business Process Association of the Philippines (IBPAP) has sought anew for more support from the government to address a number of issues affecting the sector. IBPAP chair Danilo Sebastian L. Reyes also citied during the recent International IT BPM Summit the need to develop the talent pool in the country to accommodate for the growing global outsourcing market. Scholarship funding will attract more high school graduates into the sector and support the IT BPM indsutry further.

Meanwhile, plans are currently in motion to evaluate the current roadmap to help improve to not only ensure this goal is met, but improve the Philippines’ global brand. Manila currently has a well established repertoire, being the world’s second leading outsourcing destination. With the 2020 projected revenue, the Philippines would account for 19 percent of the $250-billion outsourcing industry, states Thonlons principal Vikrant Khanna.

“The advantage of scale, talent, and cost would propel the Philippines to be an attractive location and retain global leadership,” Khanna said.

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Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate the IT BPM industry market. We provide a dedicated offshore staff that provides high quality outsourced IT services for businesses worldwide. As one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations. For more information on how to get started, contact us today.

Outsource Task Tips: What you should be outsourcing

Outsourcing, although not an unfamiliar term in the entrepreneurial sphere, it’s still a fickle to deal with. As a small business owner, outsourcing is your ticket to expanding your team without compromising your company profits. However what can be difficult to most is knowing which jobs are suited as an outsource task and which is better for someone you can interact with face-to-face everyday. When attempting to discern this, consider the skills required for the jobs you currently handle and what has the least skills needed, yet takes up a ridiculous amount of your time. It’s usually this tasks that can be offloaded for a small, yet worthwhile price.

outsource task

Still stuck? Here are some of Outsourced’s tips on what to outsource to free up your time and increase your productivity:

Outsource Task #1: Social media

Whilst you can be particular on how to word your tweets or which filter you want to use for your Instagram posts, delegating this task to someone else frees up a lot of time. To save even more time, task the same person with writing your blog posts and manage your publication deadlines.

Outsource Task #2: Customer Service

Once you have clear company guidelines in place, there’s no reason why you need to be the first POC. Outsource this job to someone with strong personal and communication skills to handle the brunt of the calls, and allocate yourself to manage serious customer matters only.

Outsource Task #3: Book Keeping / Account Management

Cashflow and the intricate finances of your business is probably something you would want to keep an close eye on. However you can still outsource account management tasks such as invoicing, book keeping and other general management tasks to help keep your paper work neat and in order. But remember to schedule regular check-ins to review the accounts yourself. Having instant access to the bookkeeping account would be ideal.

Outsource Task #4: IT Support

Updating and maintaining software AND hardware systems requires a significant amount of time and money. By delegating this particular job to a third party outsourcer, it means they’re responsible for being technologically up to date. Time differences between your offshore outsourcing company can be used to your advantage, as their office hours may be after business in your part of the world, which means round the clock IT care.

Outsource Task #5: Production or Labour

An initial problem usually faced when in the early days of a company is that you have more business than manpower. If your resources are already stretched thin and you are offered a new client, you risk not being able to meet the requirements that your customer is expecting or over-burdening your employees. In this scenario, you can outsource jobs on a contractual basis, allowing you to continue to expand your business without compromising quality or the wellbeing of your employees. Tip: Ensure you stipulate everything in your contract agreement, including the quality of work expected, salary and deadlines. Consider getting a legal advisor to assist you with this.

This is only just some of many tasks that can be outsourced. Remember that you’re not necessarily sacrificing quality. By looking in the right places, you can get qualified degree holders who can deliver to an exceptional standard. If you’re not convinced that outsourcing is a reliable business process, be sure to read this article.

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate  the IT BPM industry  market. We provide a dedicated offshore staff to handle any outsource task for  businesses worldwide. As  one of the top IT outsourced philippines  experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.    For more information on how to get started,  contact us  today.

Ten Common Types of Web Developers

August 5, 2016

If you’re a manager looking after a team of web developers or in the process of looking for some, you’ll find that you’re encounter particular quirks or personalities that you can group together to create a successfully dynamic group. All individual developers possess different work styles paired with a different skill set, and you can benefit for paying close attention to these, especially if you’re looking for a particular personality to join your team.


Here are some common types of web developers that you will definitely come across:

1. The Conventionalists

These guys are stickler for rules and prefer that way when given opportunities of web development. They aren’t the most keen group of people when using diverse frameworks and libraries are they are contented with their pre-existing conventional methods and tools. As the saying goes, ‘if it ain’t broke, don’t fix’.

However don’t mistake this hard-t0-budge attitude for a lack of competence. They are usually the group of developers who are majorly referred to as the expert developers in their respective field and have been in the industry for quite some time. It’s good to have a few of these on your team to create stability and have a presence of expertise.

2. The Go-Getters

These people who prioritise getting the job done and encompass the saying “work smart, not hard”. They’re equipped with the latest functions, tools, strategies and workflow that help them create advanced web projects. Most of them have their own set of premade modules and libraries to simplify their workflow and maximise productivity.

3. The Perfectionists

There’s always one in any group dynamic. The perfectionists who go above and beyond coding. They leave coments, pay great attention to naming variables and do the dirty work aka documentation. In the developer world, this category is very rare. I mean let’s be real here: when’s the last time you left a detailed comment or wrote a manual for your software?

4. The Ninjas

You’re a man of few words and keep to yourself. You’re an enigma: not outright friendly or forthcoming yet you surprisingly work well on a team. People notice your tireless nature and can’t figure out how you do everything so effectively and efficiently – all the work seems to be done, but there’s little evidence to suggest that you did it in the first place. Sounds like you? Congratulations, you’re the resident ninja.

People usually believe that in order to work well in a team, you need to be flamboyant and a grade A socialite. However the Ninja is a walking example of proving this myth wrong. There’s nothing wrong with having reserved people on your team who don’t care for work relations and focus on getting the job done. The no-nonsense attitude figure can be very beneficial to work with.

5. The Ambassador

This person is pretty much the complete opposite of the Ninja. They’re in the spotlight and is generally the face of the team and unofficial project manager. Although they hold proficient programming skills, this is primarily used to know how to communicate and relate between client and web developer rather than doing the hard work themselves. In his supervisory role, the Ambassador is the in-between guy, ensuring that every project meets the requirements and satisfies the client whilst balancing practicality.

6. The Researchers

For every researcher, a code is just not a code as it becomes a topic of discussion, blog and Q&A for them. They carry out discussions, meetings and majorly share their theories and findings to let others know about their opinions and findings. For them, every single web jargon has an amazing conversation behind it and they duly do their research to explore more.

7. The Speedy Multitasker

The multi-tasker thrives on taking on multiple projects at once and works much faster than most – however it comes at a price. The amazing speed they work out may be tarnished by the quality as the speed results from cutting corners and hacking cores since they believe optimising the checking code takes too long. Despite this trainwreck of a person, the product works just as well . Cutting corners may not be the most favourable practice, but in an impossible turn of events, your speedster may still be an invaluable part of your team of web developers.

8. The Scholar

The Scholar or better known as the “Know-It-All” is pretty much the figure amongst web developers who is known to be a walking encyclopedia on programming. They’re the one you naturally drift to when you have any questions or concerns about coding as they can spend hours passionately discussing the history of a programming language or dissecting an imperfect code. They feel obliged to impact knowledge to others and share his/her passion for the theory and technical intricacies of coding and programming. They try their best to explain to clients why using state of the art technology is so important. After all, every project is his/her precious child.

This figure can be an amazing contribution to your team, but be sure to channel his energy on important projects, rather than waste time satisfying his urge to delve into every trivial detail.

9. The Geek

Workaholic doesn’t even begin to describe the Geek, or the martyr of web developers. This gem goes beyond the call of duty to deliver the project and takes great pride of their work. Lunch hours consist of eating and frantically finishing off a project ahead of schedule, and free time involves books, journal articles and the like to improve himself and his skill set. The epitome of an introvert, he feels most comfortable in the world of code and programming jargon. For this reason, they make a much better person as a worker bee than a leader.

10. The Debuggers

Or as I like to call it, the web developer Knights in Shining Armour. Debugging is a skill in itself, where it’s true power and strength can only be brought out when the page shows “Internal Service Error 500” and are ready to save the day. They’re not only capable of catching and eliminating bugs in their own code, but in codes written by others too. Well versed with all debugging tools and have a very clear knowledge of a flow of events and ability to spot the trigger in the chain.


BPO Industry: Comparing India and the Philippines

BPO Industry

BPO Industry

As a business owner or manager in the BPO industry, outsourcing has the potential to be the bestest friend and ally you’ve ever had. It’s been a very common business movement, with the process saving large sums of money which can instead be invested into the overall revenue or another aspect of the company. However this lucrative outcome depends on what you outsource, how you outsource and most importantly, where you outsource. Major outsourcing providers are primarily located in Asia, particularly in India, China and the Philippines.

India: former BPO Industry King

It wasn’t long ago that it was just India that had the outsourcing for the BPO industry market cornered. Ever since it was colonised by the British empire, it had a prolonged name for being the informational technology outsourcing country – and for a good reason. Information Technology has been the most prominent source of revenue and employment, making it a popular career choice for the population to be educated in. According to IBEF, as of 2016, India is the fourth largest base for new business in the world and home to over 3,100 tech start ups which is only set to increase to 11,500 by 2020. Home to IT giants IBM, Cisco and Oracle, it has maintained its status for a successful outsourcing country.

Philippines takes the lead

Despite the accomplishing figures, India has now lost significant outsourcing ground to the Philippines over the last few years. The Associated Chambers of Commerce and Industry in India reported a 70% loss in outsourcing market share with call centre and related services, with the LA times reporting Philippines BPO Industry revenue at a staggered $25 billion, equal to 10% of the country’s economy. The Philippines is now quickly gaining popularity within the BPO industry, known for passing along not only affordable services but unique capabilities that breakdown the stigma that comes with outsourcing. It’s garnered global attention, and major cities Manila, Cebu and Davao is now packed with satellite offices of global businesses and firms to accommodate for their outsourced workers. 

So why has the Philippines begun to usurp India’s seemingly unshakeable position as global outsourcing King?

English Quality and Accent Neutrality

Communication is already a must to hold a business together, so to bring outsourcing to the table for customer support and other business processes requires double of the communication effort. Without clarity, you’ll find yourself facing a multitude of road blocks for getting your business goals accomplished instead of experiencing the many productivity benefits outsourcing is support to bring. In addition, from a customer-facing point of view, your brand reputation relies heavily on customer experience. If your customers have trouble getting help when they need it to the most, it’s enough for them to suddenly be interested in your competition.

Flatplanet reports that the Philippines has an impressive 92.5% English proficiency rate,  with their English coming with an accent neutrality that many companies find highly attractive for their customer support departments. The Philippines is also highly influenced by the American / Western world culture which naturally adds common slangs and English idiom into their vocabulary. In addition, the Philippines media includes American channels as opposed to India.

Td;lr – Communication and business relationship wise, the Philippines offers the least cultural barriers for you and your customers.

Sophisticated Business delivery services

Major government support for the BPO industry is a significant contributing factor to the success of the Philippine outsourcing industry. Instead of setting up infrastructure and operational roadblocks, the government provides support for expansion, advanced training and technological needs. A variety of local firms and startups provide technical training opportunities and improved business delivery solutions to support the IT BPO industry in the country. They are also compliant with the international Data Privacy Act, which requires business to adhere to international data privacy regulations for sensitive information.

Minimal time difference

Manila is only 2 hours ahead of Australia, or 4 hours from New Zealand compared to India’s 5 hours / 6.5 hours time difference. This makes it much easier to manage your offshore team as the minimal time difference will mean little disruption of workflow and for the most part are both in office at the same time. If anything it increases productivity – it gives you enough time to settle into your office and prepare your day and workload for your team before they start theirs instead of them wasting the day waiting to be briefed.

Although the Indian outsourcing reigned supreme for a number of years and still remains on top, it’s very clear that the Philippines is now quickly rising as a BPO industry outsourcing contender. With stronger English proficiency, accent neutrality, shared cultural influences and supportive government backing, the Philippines offers a better strategic advantage for your company and should be seriously recognised as an outsourcing option.

Outsourced Quality Assured, Inc. is a leading IT outsourcing company that continues to dominate the IT BPO Philippines market. We offer high quality outsourced it services and provide a highly professional offshore staff for businesses worldwide. As one of the leading IT BPO Solutions expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. 


Outsourced Development: The value for small and large businesses

June 28, 2016

Starting a venture and developing your product or service requires working quickly and efficiently. You need to ensure your start up offers value in terms of innovation, quality and convenience, even though you have limited resources and may be racing against the competition to be first to market. Anyone who is attempting, has attempted and failed or attempted and succeeded will know this is no easy feat – as a small business owner, you have to be an accountant, advisor, manager, event planner and PR coordinator rolled into one. With each hosting similarly important jobs, it doesn’t take long to be muddled on the playing field. This is where outsourced development comes in – if you’re the quarterback, then your remote workers  is your supportive halfback ready to be passed the ball.

remote workers

It can help even the smallest of businesses take off

Pixc provides e-commerce stores with on demand product images editing services, where product images are touched up and given a nice layer of professionalism. Founder Holly Cardew utilised outsourced development,  by deciding to hire a remote staff  to more than 200 people in 12 different countries over the last few years. This has ranged from web development, to graphic design, to media relations and content writing from people stationed at Sri Lanka, the Philippines, Australia and much more. To her, it’s put value into her business especially during its early days.

“I had done no book-keeping for six months and taxes were due. I decided to try out  Philippines outsourcing,  looking for someone to work 8 – 10 hours per day for the next three days to do my accounts,” she said.

“Now, I still have the same book-keeper based in the Philippines, where I’ve set up an Gmail account for them and forward all my receipts to that. It was definitely worth it.”

Outsourced development provides a catalyst for change in larger businesses

“Large  companies aren’t very good at change,” says  Jane Linder, senior research fellow and associate director of Accenture’s Institute for Strategic Change in Cambridge, Massachusetts. “Whether it’s changing their business model or implementing innovations, it’s hard work and people don’t get everything they expect.

It’s for this reason that new start ups have the ability to usurp well established companies with a well valued business model that history that dates back a while. Being able to uproot foundations placed ages ago is much harder to do than a new business with an abundance of wiggle room.  To combat this, come forward thinking executives are beginning  to use offshoring methods such as outsourcing Philippines services as a change-management tool to drive major, enterprise-level transformation, such as a shift in competitive position or a major increase in market share or stock price.  Transformational  offshore development  can work since it goes outside for the critical missing piece, drawing on expertise from  a business process outsourcing  company that can hit the ground running.

This can be seen as a faster and more effective strategy than others, such as reengineering or rebranding, explains Linder: “Companies have tended to use mergers and acquisitions to get themselves into new industries and change the boundaries of what they were doing. That’s a very blunt instrument – and hard to do right.  With companies that offer bpo solutions,  you get a finer point on your pencil.

Outsourced Quality Assured, Inc. is a leading IT outsource philippines company that continues to dominate  the IT bpo Philippines market. We provide a dedicated offshore staff that provides high quality outsourced IT services  for businesses worldwide. As  one of the top IT outsourced philippines experts today, our goal is to find and place exceptional remote workers who are sure to exceed your expectations.    For more information on how to get started,  contact us  today.

IT BPO Services – In-House or Overseas?

Whether it was more beneficial to outsource BPO services or to hire an in-house team has been a perpetual debate ever since the market for software began. Many entrepreneurs praise the merits of offshore software development services whilst others have sworn off it due to horrible experiences, which doesn’t help the budding question: should I engage in an outsourcing partnership or not?

Offshore Software Development

The benefits of outsourcing BPO services overseas


It’s one of the most lucrative advantages to offshore outsourcing, especially for start-up companies with a very limited budget – and for a good reason. Why pay a local developer $150p/hr when you might be able to find an equally capable and educated person for a quarter of the cost from another country? Then the saved costs can be invested into building the company up, increasing its growth and quality rate. However you must take into consideration that more time will need to be dedicated by you when initially building that relationship with your outsourcing partner and ensure you both see eye to eye. After all, they’re not down the hall from your office door available for a quick passing chat.

Short term commitment

An underrated and underappreciated advantage, many people fail to think of the fact that outsourced jobs means that you can hire people for short term projects without any long term commitments and paying the associated costs. Projects like website or app development where you would only need a certain skillset for a limited time period means the right people can be brought in for that selected period and be on their way upon completion. This trumps the idea of an in-house employee whose skills wouldn’t be needed on a permanent basis, yet would require an ongoing salary and any associated costs. And let’s not forget the time dedicated to arduous interviews that – let’s face it – no one wants to sit through.

Better productivity due to diverse geographical presence

This is exceptionally beneficial when it comes to managing productivity. In a typical outsourced project the “parent” team usually resides at a geographical location that has a reasonable time difference to the remote staff team. Thus, this overlapping of time zones can be considered as one of the many outsourcing advantages that many client managers can utilise when pertaining to their offshore staff division’s non-working hours to their own working hours so the product development stays as a constant stream of activity, this speeding up production.

Freedom from technology and update costs

With updates seemingly being presented to the globe every 2 days, it’s impossible to keep up with the latest technology without breaking the bank. By utilising outsourced it services, you allow them to bear the burden of the technology updates costs, whilst you get to pool in that money in another area of the business.

The benefits of hiring full time BPO service employees

Shared Vision

Someone who has been hired with vested options and share the vision you have of the company are much more committed than a freelance developer who’s main priority is maintaining his or her client base, where they are just paid for the hours done. Having someone who’s dedicated to the cause and wants to see the company grow is a powerful resource and will potentially join you in doing whatever it takes to make it happen.


Employees sitting next to you or across the hall have a much better position of keeping in touch with whats going on and can change direction quickly if need be. This is in opposition to remote workers where updates are restricted to allotted time slots or emails, which is of inconvenience if it’s a time-pressing issue. In-house employees also know what challenges the business is facing in other areas due to proximity to the relevant people, and can offer potential solutions or fixes.

The verdict

No two businesses are the same, so no two BPO solutions are the same. Usually the happy medium for successful companies is using a mixture of both – have people you need close to you as your in-house staff whilst job positions where direct and constant communication is not necessary, as your offshore workers. This way you can develop a strong management hierarchy and allocate outsourced staff to your in-house team so you can step back and focus on other business issues.

Still unsure about what road to take? Talk to one of our business solution specialists today!

Outsourced Quality Assured, Inc. is a leading IT outsourcing company that continues to dominate the IT Bpo Philippines market. We offer high quality outsourced it services and provide a highly professional offshore staff for businesses worldwide. As one of the leading IT Bpo Solution expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations.

Outsourcing Partnership: The Perfect Relationship

June 24, 2016

The business process outsourcing trend is not an uncommon thing these days and has now transformed into a subset of outsourcing, which involves contracting operations and responsibilities of a specific business process to a third party provider. The increasing complexity of new technologies has led to almost an essential need for outsourced it services if companies wanted to continue providing high quality service with up to date technology at minimal financial burden to the business. This is been proven to be exceptionally successful within HR, finance, accounting and IT/web development. However although it’s no doubt service providers offer a highly skilled, educated, cost-effective workforce, being able to establish a strong outsourcing partnership will ensure maximum productivity and profitability.


So how do we do this? Maintaining a successful business partnership is no different to a fruitful marriage – both of them need the highest level of commitment from both parties, whilst of course taking each other’s ego and dignity into consideration. Here are some tips to help you reach an optimal relationship with your IT Outsourcing Partner:

Set Manageable Expectations

A common habit that people who are dedicated to establishing start-up companies tend to do is feeling proud overdoing things, such as over committing to clients, working overtime, over imagining and just generally expecting unrealistic results. Although this isn’t necessarily a bad thing, it’s often these type of people who end up expecting the same amount of dedication from their outsourcing partner. This is highly detrimental to any hope of a deep seeded outsourcing partnership. You need to take into account that your outsourcing service partner have their own schedules and arrangements, and just because they’re not putting in those “not so required extra efforts” doesn’t mean they’re not dedicated to you. If you start walking onto this mindset train, it’s recommended that you jump off immediately, or else the outsourcing partnership will be difficult to sustain.

Respect their Opinion

The benefits of outsourcing is offloading certain jobs to more capable and experienced hands who specialise in that area. Although you are by all means allowed to follow up on procedures and ensure everything is on track, don’t forget that this is their core competency. You must learn to respect your outsourcing partner and the opinions they provide – even if you may not see eye to eye. Know how to differentiate between “Difference of opinion” and “Ignoring someone’s opinion by disrespecting them”. Fail to do this and you will never be in a position to win over your innovative outsourcing partner.

Communication is key to a perfect outsourcing partnership

This is the most crucial part of any successful partnership, and one that requires great deliberation when choosing from today’s top IT Outsourcing companies. Language and cultural discrepancies are common problems and deterrents to outsourcing to an offshore location, thus it’s important that you choose a location that minimises these obstacles. It’s then imperative that you communicate effectively and understand each other’s requirements in order to minimise misunderstandings. On a more practical level, this would involve regular access to a clear, reliable communication link, such as email or instant messaging.

The Philippines is often a highly regarded outsourcing location for these reasons, as their cultural has a strong American influence and are considered on the top of the SEA list on English fluency.

Outsourced is a leading BPO Philippines company that offers high quality outsourced it services and provides a highly professional remote staff – for businesses worldwide. As one of the leading IT bpo solutions expert today, our goal is to find and place exceptional offshore staff who are sure to exceed your expectations. For more information on how to get started with one of the best outsourcing company today, contact us here.

Benefits of IT Outsourcing in Offshore Development

May 27, 2016

offshore development

In this day where everyone seems to be ever present in the digital world, any successful company will have a strong website to represent them online. For this reason, it’s essential that businesses have a professional IT team under their belt to help build, manage and maintain their website. As an executive, you’re faced with the ultimate decision: invest in your own IT department, or save time and money  by finding an it outsourcing company to that can maintain and manage your IT requirements.  It  has become a prominent business tactic when addressing cost reduction and improving company revenue and progress,  and it’s very easy to see why given the many benefits of IT outsourcing.

But first… what is Outsourcing?

To put it simply, outsourcing is the practice or offloading or reassigning your company’s business processes to an external source.  This means that instead of hiring someone directly into your company, you look at individual freelancers or a business outsourcing company  designed to reassign your tasks to teams or individuals using their own talent pool.  This can be an extremely useful strategy as it puts immense pressure off you by skipping the time consuming recruitment stage and allowing a credible outsourcing company, agent or freelancer to immediately take care of your work. Because of this, it’s not an uncommon thing to see within the IT outsourcing sector, as quite often companies only need technical experts to handle temporary projects such as website building and occasional maintenance instead of 24/7 department on hand.

So what are the benefits of IT Outsourcing?

 Outsourcing your IT functions is cost effective

One of the first selling points with regards to  IT  offshore development  is that it has proved  to be highly cost effective, especially when looking at  companies that offer outsourced it services.  The Philippines in particular is renowned for being an outsourcing company hub due to their low minimum wage, but also their advanced English proficiency, work ethic and Americanised culture, which helps establish easy business relationships. You also only have to pay your offshore staff/individuals for the time they spend on any project, instead of an in-house employee where you require to provide a fixed salary regardless if there’s any major work to be done.

You get access to the latest technology

If you were to have an in-house IT department, you would have to invest in infrastructure and equipment that can take out a generous chunk of the capital expenditure. Furthermore, keeping up to date with the latest gadgets and gizmos is almost impossible these days if you don’t want to break the bank – upgrades after updates happen almost yearly and for the budget of a small to mid-sized company, it’s a highly unlikely reality to even think about. However by outsourcing it services to a third party company you partner with is responsible for these expenses and holds the duty of being up to date for the benefit of their clients. And you can sit back and reap the rewards.

Save time and reduce distractions

As a managing director or executive, you already have a lot on your plate and the last thing you want to do is waste time attempting to cover IT jobs yourself or find an in-house expert to help you out. Outsourcing companies are designed to help you out from the very beginning – all you have to do is tell them exactly what needs to be done and they will scout however many people you need who hold the right qualifications and expertise to join you on the ASAP. By allowing them to handle this time consumed task, you can focus on your actual job instead and make a difference in areas you’re specialised in.

Minimum liability

This is probably the most under rated from the list of benefits of IT outsourcing. By partnering with a business process outsourcing  company  means you have no direct liability over the employees at the company you’re hiring from. If you aren’t satisfied with those who are working on your project, you can easily request a replacement who are a better match without any consequences. This is much different to hiring directly within your company, where letting go of someone quickly isn’t so easy if you don’t have a pressing or serious reason.


Outsourced Quality Assured Inc. is a leading Philippines  outsourcing  company that offers a highly qualified remote staff  and bpo solutions that specialises in IT bpo services. As one of the leading outsourcing company  in the IT BPO Philippines industry, we assure our clients of exceptional and high quality offshore work  and  services. For more information on how to get started with us, contact us today!  



Outsource Python Development to Outsourced

March 16, 2016

python development outsourcing - Outsourced PH

With the introduction of new and innovative technologies and hardware devices to accommodate for this, the requirement and demand for optimal user experience increases over time. Technology depreciates at a much faster rate than our expectation – constant modification and updates are required to keep up with the constant digital advancements and the ever changing market demand. In addition, the wire variety of different portable platforms such as smartphones, tablets and laptop-tablet hybrids that need to be accommodated for can be extremely overwhelming to a developer. This is where Python comes in, as well as the need to outsource python development.

What is Python?

Python is an all purpose language that is simple to learn and incredibly legible. It is capable of expanding web apps, user interfaces and data analysis. It is extremely helpful when combatting the rise in hand-held computer devices such as smartphones and tablets with 3G/4G browsing, HD gaming capabilities and general day-to-day administration features. Python is able to handle the development of high-speed mobile apps, games and keep up with demand and provide an optimal user experience.

Why Should You Entrust Python Development Outsourcing To Us?

Reliable and extensive services

In case you need to see a functional prototype, a small team can use Python to rapidly provide a prototype using a free IDE with a free account on supporting app engines such as Google App Engine. This will enable you to visibly see your trial app and see how it runs with no licensing or app hosting charges attached. This is extremely beneficial if you end up axing the app development to progress further, saving huge significant costs since you initially hired the services of minimal developers.

Agility and Flexibility

The Python development cycle leans heavily towards the agile methodology so you can hire a varying degree of expertise along the various stages of development scums, based on the functionality. This again leads to a reduction in costs and adds flexibility.

Reliable Management

You can remotely manage your offshore development team and monitor their progress, right from the initial planning stage to the actual project delivery. Most IT outsourcing companies also provide assistance in monitoring and controlling from their end to ensure your agreed timeline is being met.

Support and Risk Hedging

The outsourcing company has its own set of backup/risk mitigating plans, so you entire projects is covered especially in the case the experts assigned to your project decide to leave for whatever reason. Usually a pool of backup developers are ready 24/7 to smoothly fill in as a replacement without risking the project falling behind on the deployment schedule. This is a very valuable incentive when you have an outsourcing partner to look after your work, as it eliminates you wasting your time looking for new staff members.
When you outsource python development to the right outsourcing IT partner, you can heavily reduce costs and even speed up project development and deployment, something that may not be the case with an in-house team. You have advanced and skilled remote staff ready to immediately start working for you whom only need to be hired for the time period that you require them. In the end you will be left with a high quality Python application, delivered before or on time and sticking to the estimated agreed budget limit. For more information on Outsourced’s python development services, talk to our technical team today!

Outsourced is an Outsourcing and BPO Philippines company that offers high quality outsourced it services and provides a highly professional offshore staff for businesses worldwide. As one of the leading IT Bpo Solutions expert today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.


BPO Services – Quality over cost

There are many misconceptions as to why people choose to outsource, the most common being that its only purpose is to cut corners on wages. Although this was a primary incentive in the beginning, it’s become an initiative companies have been using without prioritising the cheap labour factor. For some businesses, the core question is not how BPO services can be implemented to save money, but rather how it can help in making money for the business. Rather than investing the nuts and bolts of creating the necessary foundation and infrastructure in-house, money is seen as better spent on certain outsourced jobs; giving managers and directions more time to focus on important decisions to maximise business growth.

business outsourcing

But how exactly are companies using business outsourcing services to drive quality and growth? How does it maximise success? Outsourced has found four main reasons why leading companies have been using remote staff that does not involve cost-cutting reasons.

1. To tap into global talent for BPO services

Information Technology is a universal knowledge pool and it’s almost foolish to limit your location range to just your local area when recruiting talent. Some of the best developers or web designers may be situated kilometres away and it’s important to recognise this. Don’t let the fact that they’re in a different country deter you from exploring outside of your geographical range. When

thinking about hiring PHP developers, front end development, Java developers and wordpress web developers, start looking at recruitment agencies who provide the necessary assistance to help you tap into this global talent. This will allow you to research effective communication strategies to accommodate for offshore staff so you may start building up your business to the level it has the potential to be at with top of the range employees from all over the world.

2. To build partnerships that both capture value and reduce risk

Even though outsourcing risks have increased over time, the key to limiting these certain situations to exert control and implement strategies to ensure there is little to no communication or operations issues. Viewing external staff as valuable strategic partners helps all parties to work seamlessly together and maximise cooperation, regardless if they are long term or contracted staff. Quarterly reviews together help openly target key concerns from both ends and build a solid corporate relationship.

3. To establish a unique image to the company name

As new markets emerge, companies need ways to establish a presence before their competitors. Outsourcing IT has become increasing popular as the digital era presents itself more and more as a dominant figure, and it’s become an essential priority for an outsourcing company to sell a unique brand to their name. Although outsourcing may not be an uncommon thing to present to clients, the fact that you can offshore less important tasks will allow you to focus your energy on building up a quality company with a one-of-a-kind look, feel and partnership for your clients. In additional, don’t be afraid to bring in your offshore staff into your advertising strategies. By selling the recruitment strategies, the quality of your offshore staff and how your boost morale despite being in a different country, it’s shines a positive light on you as a director. It shows potential customers that you don’t see your offshore staff as a way to cut costs, rather you still see them as a valuable part of your team. This is extremely attractive to customers as it makes them feel good about possibly working with a company who treats their staff with respect and dignity.

4. To reinforce company culture

People are often under the impression that moving work to overseas may dilute or undermine the company culture. However this is far from the case. By outsourcing repetitive administration duties which do not require a staff member to physically be near you allows your in-house team to focus on bigger projects and implementations to increase the face-value of the company. This is an often popular strategy for the Human Resources department. By shifting the attention away from the menial admin work and offloaded to outsourced staff, your in-house HR team will see a boost in productivity and morale, finding ways to maximise their skills and talents and develop an initiative to power the workforce. You may also delegate vital business aspects such as knowledge process outsourcing.

Outsourced is a leading BPO Philippines outsourcing company that provides a dedicated remote staff while offering high quality BPO solutions and outsourced it services for businesses worldwide. Our goal is to find and place exceptional offshore staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

IT BPO services in the Philippines shines brighter in 2016

March 9, 2016

The BPO services market has not always been a fast growing market. The first offshore call centre was set up in 1992, however it was only in the past 10 years that saw the rapid growth within the industry as plane travel and online communication tools advancements sped up to suit overseas outsourcing.

Outsourcing IT

BPO Services

Among countries known for housing outsourced centres, it is the Philippines that have caught the attention of companies all over the world as a resourceful and valuable hub of high quality  and affordable offshore staff.  Globally dubbed as the world’s BPO solutions capital, the Philippines displays a number of characteristics beyond the cheap labour costs that make the country shine above the rest, and an attractive preference for multinational companies looking at BPO services.

Highest English-proficiency in the SEA

The Philippines is renowned for a highly westernised culture. With this naturally comes an advanced proficiency in written and spoken English, with a staggering 95% literacy rate, making it the third largest English-speaking country in the world. However what wins over global companies is their clear adopted American accent, which overcomes a significant language barrier and social stigma that foreign outsourcing presents, something that is hugely advantageous over its neighbours in the South East Asian region. This makes this particular country an attractive location for remote  staff  and outsourcing IT services.

Success-driven workers attract global as well as start up companies

Alongside the skill, there has been a shift in mindset amongst the young Filipino workers. Traditionally, BPO services were limited to high-volume yet low priced work which was more than satisfactory if it meant making ends meet. However today, workers these days  breaking into the IT outsourcing industry come from a new creative and entrepreneurial generation, seeking a deeper connection with innovation-driven and mission focused companies. This is significant news, especially for start ups looking to build their company from the ground up without breaking the bank. Filipino workers are proving themselves to be valuable partners in the growing tech industry, something that start-ups are beginning to notice when looking for a  business process outsourcing company.

Philippines is a fertile testing group for products and services

Given the Philippines’ unique strengths, specifically in BPO outsourced it services, product and QA managers and found that it was relatively easy to use the Philippines as a testing ground to deploy and iterate new applications and products without any communication barriers. This is especially helpful when catering for the wider South East Asia market as the Philippines share a common ethnicity to its surrounding neighbours without the cultural barriers between them and the Western world.

Outsourced Quality Assured Inc. is a leading Philippines  outsourcing  company that offers remote staff and offshore outsourcing IT services.  As one of the leading outsourcing company in the IT BPO Philippines industry, we assure our clients of exceptional and high quality offshore staffing solutions and  services. For more information on how to get started with us, contact us today!  

Business Outsourcing Sector in Philippines Exceeds 2015 Targets

March 3, 2016

offshore work

As business outsourcing continues to grow, the significant changes that this growth presented dominated 2015, particularly within the Philippines. It’s common knowledge that BPO services have become almost an unofficial trademark of the Philippines, with more and more global brands turning to employing Philippine offshore work staff, resulting in over a million employees and generating revenues of $22 billion.

“The BPO industry continues to be the forefront of our economy,” Danilo Sebastian Reyes, chairman of IT & Business Process Association of the Philippines (IBPAP), stated at a conference in Manila earlier this year in February.

“In 2015, we breached our target revenue of $21 billion. We registered almost $22 million in revenue and almost 1.1 million direct employment.”

This successful business outsourcing explosion has come from a number a different factors, from a large supply of English-speaking college graduates, to the strong US dollar to Pesos rates and an overwhelming support from the government. This has ultimately helped the Philippines overtake India within this industry, who are well known for their consistent dominance within the  business process outsourcing  (BPO) sector. According to Reyes, Philippines is determined to allow their rise in ranks to only continue to grow, with a new revision of the 2022 revenue and employment projection underway.

“We’re already close to reaching our 2016 revenue target of $25 billion and employment of 1.3 million workers. Given this, we’re now setting new and bigger targets for 2022, to be announced sometime this August.”

It’s currently the hope of Reyes and the Philippines government to shape the country and provide more opportunities for citizens to enter into the IT  outsourcing  sector. Addressing hindrances to its future growth targets such as education, power supply and infrastructure is said to be part of their plan to help both the citizens of the Philippines and the goal to be a leading BPO provider.

“Being able to get that quality talent is still the challenge – as demand increases, we also need to match that will skilled and unique talents. To address this, we have partnered with CHED (Commission on Higher Education) to provide a service management program being offered in 17 state universities,” he said.

Outsourced is a leading IT outsourcing company that provides a  dedicated remote staff that offers high quality BPO solutions and outsourced it services for businesses worldwide. Our goal is to find and place exceptional offshore staff that is sure to exceed your expectations.  For more information on how to get started with Outsourced,  contact us  today.

What can make IT Outsourcing Companies stand out?

March 2, 2016

outsource it services

IT outsourcing companies are not as uncommon as it was 5 years ago and it has now become a highly competitive area, with more and more outsourcing services being offered by freelancers and companies determined to make their mark. Clients these days are looking beyond the standard outsource it services, tactical support and inexpensive labour – which are elements that can be found in every single other IT outsourcing company. Thus, you need to look at other areas which you can personalise and deliver customer’s needs from a new and unique perspective.

Taking this into consideration, it’s imperative that company branding is not overlooked and instead seen as a valuable and essential strategy to ensure that you stand out from the rest when it comes to being the ideal outsourcing partner of any company you wish to work with. By having a strong brand, it can help secure new customers, retain current customers and ultimately grow the business franchise and improve margins.

What strengthens IT Outsourcing Companies?

1. Communicate meaningful differentiation and the value a company provides.

More often than not, a customer coming to you will not understand the difference between outsourcing provides, leading to price being the basis of their decision. The key to a strong brand image is being able to successfully lay out the differentiating ideas and values of what each IT offshore company can  provide as well as the priceless benefits of partnering with you over others.

2. Make the brand a cornerstone of customer relationship-building

How you relate to your customer and establishing a solid connection with them is what makes or breaks the success of your business. Beyond the functional capabilities of your company, you and your employee’s character, style and substance is what results in long time customers and a brand that that gives a seamless and personalised experience to customers. It shows everyone that you value your customers beyond the money that you put in your pockets, which is always a definite plus.

3. Attract and inspire potential candidates for employment

Bouncing off the previous point, you obviously need people within your company with the personalities to flawlessly execute this, as well as the credentials to allow them to work above your expectations. However the best method to attracting the right employees when it comes to outsourced jobs, is to give them a reason to be excited to potentially work for you. By extending your branding campaign into recruitment efforts and collateral by establishing yourself as a proud company with unique values and working conditions that will surely spark interest from ideal talent, it can have a huge pay off in the long term.


How do you shape a unique and compelling brand?

Shaping your company and the services it offers as big, bold and fabulous is a little different to marketing a product, as it’s value spans a wide range of both tangible and intangible benefits, which is a wide spectrum. What you have to do is learn to differentiate what will attract your customers the most and how to communicate this in an effective way. This can be done in the following three ways:

1. Mine for unique DNA

As stated earlier, companies aren’t as unique anymore when it comes to the services they provide, so you must build your brand on the company’s “DNA” or the culture and values they work by. Every organisation as an internal ethos that guides their decision making, priorities, service philosophy and how they treat their customers and it’s usually this aspect that really sells your company. Uncover your unique character and build that into the final brand idea.

2. Analyse the marketplace

Looking at your competitors is a good way to know how they are fairing and what position they are placed in your market, particularly if they’re above you. By doing so, you can reflect on your own company and judge what you need to do in order to catch up and surpass their ranking. Consistent goal settings to go above and beyond will allow you to rank yourself above the rest by a significant amount, which will immediately interest your prospective customers.

3. Isolate what is on the mind of both prospective and existing customers

Allow potential customers to see your company above all else and are enticed to engage, as well as making sure that your existing customers don’t go looking elsewhere. One of the most difficult tasks is trying to understand what both of these parties want to “hear” from you, as both require slightly different languages of persuasion. Strong brands understand this important distinction and organise communication from the outside-in. Think like a customer or a foreign viewer and shape your communication from there.

Shaping a strong brand can deliver the most excellent results and help sustain and grow your business. Investing in some of these strategic implementations can help with a fast and effective development and will result in a clear, unique and distinctive brand that will stand out from the rest in this competitive marketplace.

Outsourced is a leading IT Outsourcing and BPO Philippines company that provides a dedicated remote staff that provides high quality Outsourced IT Services for businesses worldwide. Our goal is to find and place exceptional offshore staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.



How to Build Better Businesses with Outsourced Services

February 24, 2016

Remote Workers

It’s already been proven that outsourcing certain tasks and jobs to freelancers or specialised outsourcing firms that provide highly qualified offshore staff can save time and money whilst simultaneously increasing productivity and overall company revenue. Some duties are better left to a specialist that is skilled in the focused area of the task and it’s much more logical to simply outsource it rather than waste time and effort hiring in-house staff. Entrepreneurs have long seen outsourcing as a strategy reserved for big businesses; however technological advancements has made it a more accessible and affordable tool for companies of all shapes and sizes. In the last decade alone, outsourcing has grown with more than 2 million jobs outsourced in 2013 and has seen business grow an exponential rates.

Know that outsourced services isn’t limited to large corporate companies

Smaller companies often shut down the idea of outsourcing before real consideration as it’s automatically seen as a strategy reserved for big businesses. However this can be the ticket to a fast company growth for small businesses / start ups. By utilising outside contractors, it has proven to be an instrument in fast expansion and productivity, as well as reflecting positively on their bottom lines. Cheap telecommunication tools such as Skype and Google hang outs allows outsourced jobs to be possible with minimal communication barriers and the ability to connect with your remote workers throughout the day as though they were down the hall from your office. Because of this, more small businesses are outsourcing tasks since technology advancement has accommodated easy communication strategies, thus saving huge burdening costs and allowing them to spend the money in other areas.

Know when to use outsourced services

For every company, the right time to outsource is different, depending on factors such as company momentum and size. Usually when you and your current employees are unable to manage the day-to-day business of your company in order to achieve business growth and don’t want to warrant another full-time employee, that’s the cue to start and consider partnering with an offshore company. If you’re new to the outsourcing world, it may be a tough conversation to have with yourself as you weigh the pros and cons, but revenue has been proven to increase by allowing yourself to seek third-party assistance. Smaller businesses on the other hand, are encouraged to start offshoring from the ground up – taking full advantage of the benefits of outsourcing. As a newly established company, the most difficult hurdle is being able to establish and make a name for yourself. The cost effectiveness of outsourcing will allow you to concentrate and invest more in business growth instead of carrying the weight on your shoulders.

Know what jobs are suited to outsourced services

Although you can avail of almost any outsourcing services, it doesn’t necessarily mean you should. Regardless if it’s the cheaper option or not, it’s important to differentiate which jobs are better offloaded and better off in your hands or with in-house staff. Before choosing which tasks you can dish out, it’s a good idea to sit down and evaluate your business and determine your strengths and values. If you start outsourcing tasks directly related to your core competencies, talent management and development, you will cease to offer anything unique that your own customers couldn’t get anywhere else. Instead, tangential and company management processes such as payroll, IT and HR which require specialised knowledge, yet aren’t necessarily part of your services are good outsourcing examples that will highly benefit company growth and cost savings.

Know how to make outsourced services work

After you found your outsourcing partner and have gathered the remote staff of your choice, your effort doesn’t stop there. Set aside time writing up specific performance contracts, communication strategies and company hierarchies to make sure your new staff can settle in with ease. Remember, they’re not staff that you can pull aside for a quick conversation at the coffee machine. Assumption can be a big relationship killer, so it’s very important to leave no room for that to fester and let them know of your expectations from the get-go. Furthermore, allow patience to be your new best friend – like working with any new employer, it’s a gradual learning curve on the providers side and there’s bound to be a few bumps along the way. Should this occur, be more of a guidance than a reprimand machine and you should start to see a solid corporate relationship blossom.

Outsourced is a leading BPO Philippines, Outsourcing Company that provides a dedicated remote staff while offering high quality Outsourced IT Services for businesses worldwide. As one of the top BPO Solutions today, our goal is to find and place exceptional offshore staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Outsourced Review 2015 Annual Magazine

January 18, 2016

Click Here to view the Outsourced Review 2015 Annual Magazine.Mock-up

  • Message from the CEO
  • How to become more cost effective
  • Three tips to make offshore staffing a success
  • Case Study: acidgreen
  • Award Winners (The Golden Globes)
  • CEBIT Australia
  • Behind The Scenes
  • Meet Joan. The Chief Behind Operations
  • Office Testimonials
  • Outsourced Turns Three
  • It’s More Fun at Outsourced
  • Black & White year end party 2015

Click Here to view the Outsourced Review 2015 Annual Magazine.

Hire and Outsource: Why look for Offshore Java Developers

java development outsourcing

Java is a programming language that is used in a number of computing platforms – almost in each and every language, Java is implemented everywhere and has become a known global computer-speak. Many companies are now discovering the benefits of Outsource Java Development projects to remote staff teams, a stark contrast to a few years ago when global film outsourced online tedious maintenance jobs to offshore companies. With the available and inexpensive talent look of offshore Java developers from countries such as the Philippines, outsourcing new development efforts using the latest Java technologies can save a company’s time and money – and might be a great fit for your organisation’s next project.

But why?

Outsourcing Java: get offshore developer resources at lower prices

It goes without saying that the labour cost with regards to hiring offshore staff is at a considerably lower rate than hiring someone onsite. However many people falsely believe that a lowered cost means the standard of quality is compromised. In actual fact, many offshore centres providing provision to outsource java projects are highly experienced. Furthermore, when going through leading BPO Philippines vendors such as Outsourced, all individuals within the database are often screened and tested based on their ability, allowing a guaranteed stamp that your java developers will meet a minimum standard.

Manage the project, not the employees

By choosing the right outsourcing partner, you step back from managing your workers and staying on task, to managing the overall project and making sure it’s going the way you envisioned. Additionally, you will find that it is easier to work with engineers in outsourcing it companies as they tend to proceed as a team effort, rather than based on the talents of an individual engineer you may find locally.

Experienced development teams

Many offshore development companies emphasis more than just QA – the recognise the importance of software methodologies and the processes behind them. Outsourced staff suppliers tend to keep a small percentage of their engineering workforce on the sidelines to act as a buffer against spikes in demand for personnel, and during the time these staff aren’t assigned to a client project, they are learning the latest J2EE (Java 2, Enterprise Edition) technologies and applying them to internal projects. This allows them to have a continuous useful experience across a significant portion of the ever-expanding Java platform and ready to jump into action when called upon by a client.


These sideline engineers also act as an understudy should your staff move on to other projects, leave unexpectedly or there is a project delay due to the reluctance of management to factor attrition into the project schedule. Even the best outsourcing firms realise they cannot avoid attrition as many young Java developers tend to move away to America or Australia once they are successful enough to be employed. As a result, these firms are attrition-proof and expect it as a natural part of the software development process. This allows them to be more than prepared for the inevitable, where a clued-in replacement stands ready to take over. Over the course of your project, your outsourced project team may experience multiple turnovers, yet continue to gain momentum as though you staff as remained the same.

Outsourced is a leading BPO Solutions and Outsourcing Company in the Philippines. We provide a dedicated offshore staff and offer high quality outsourced IT services for businesses worldwide. Our goal is to find and place exceptional remote staff such as offshore Java developers who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

2016 Top IT Outsourcing Trends to Expect

January 13, 2016

Information technology and business has always been in a constant state of improvement, with current IT outsourcing trends experiencing dramatic changes over the years in a successful attempt to improve their services and exceed the expectations of clients. With the IT outsourcing sector beginning to become more of a common business strategy all across the globe, we can continue to expect the rise of the following trends that will most likely cause significant shifts in the operations of IT outsourcing companies:

IT outsourcing companies

Security takes centre stage

Security has always been an important aspect, but as it shifts to become the optimal priority, one of the predicted IT outsourced trends is the influence outsourcing strategy in 2016. This will be displayed through new and innovated ways to combat security breaches and protect confidential and sensitive information.

Price Pressure

Competition among IT outsourcing companies has been more intense in recent years and will only continue to intensify in 2016. With many businesses interested in upgrading their key technologies through cloud and analytics, it is expected that many providers of outsourcing IT services will feel the pressure to lower their price in order to attract a favourable share of clients.

Digital transformation

Although many retailers tapping into technology and becoming more savvy and tech-handy can be seen as a good thing for the most part, it’s seen as a major disadvantage to companies offering IT outsourcing services. If more companies and enterprises continue to become familiar with automated, scalable and affordable solutions, there’s a minimal need to outsource the workload. Outsourced IT services thus must rethink their brand image and how to create value to their name in order to still be considered a viable option.

Result Oriented Approach

Speaking of creating value, gone are the days where lowering your quote would be a guarantee spike in customers. Clients these days are looking for an outsourcing company to establish a long term relationship with, making quality of service a main priority over saving a few dollars. IT outsourced trends will see services be exposed to an increased pressure for result-driven outcomes to attract more clients,which takes a little more effort than changing your price digits.

Cloud Computing

According to Markets and Markets, before the end of 2015, cloud computing is an industry that will be worth as much as $121 billion. As such, in 2016 it is expected that cloud-based technologies will be more commonly optimised in various organisations as a way of competing and differentiating the services they are offering. Those who haven’t embraced this will risk falling behind competition, not just because of failure to keep up with technology trends, but it is also cost efficient compared to manual processes.

Moving towards a centralised system

This is to remove the increasing dependencies on multiple stakeholders. Global companies are looking to dissolve their IT operations and develop their entire IT capabilities into a service service centre for all internal departments. The implication for an outsourcing partner and service providers is that they would need to adapt and blend into the exceedingly networked global service delivery ecosystem, providing a variety of services around the clock and around the world.

Outsourced is a leading Philippines Business Process Outsourcing company that provides high quality outsourced staff. We offer bpo solutions to businesses worldwide through a dedicated remote staff that offers high quality service while keeping up with the latest IT outsourced trends. Our goal is to find and place exceptional offshore staff, who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

What To Consider When Hiring Your Outsourced QA Testing Team

It is crucial your outsourced QA testing team is employed by the right set of people. It goes without saying that quality assurance practices is a crucial step to any company. Quality Assurance practices, or QA for short, allows a product to be tested thoroughly before being available to the market or client. This ensures that any design or functional flaws are caught before it is released; if too many problems are discovered by the client or the public, it can cause customer distress and you may find that there is hesitation to work with your company further, especially if they are first time client. Often the nature of these QA practices is what separates companies and products from each other – those who offer a quality guarantee are more inclined to attract and retain customers, whilst poorly managed processes increase the likelihood of risks, loss of product value and overall customer dissatisfaction. See the list of things to consider when managing and employing your QA team to maximise excellence and achievement.

outsourced testing, outsourced QA testing, outsourced software testing

Engagement Models

Selecting an engagement model is the crucial aspect of developing the outsourcing plan. The process involves several factors, including aspects of international business strategy, selecting the geographical location, understanding the landscape and deciding on the outsourcing strategy. Two main models to select from is incremental outsourcing, which divides the work into smaller, more manageable projects with well defined deliverables which mitigates any potential risks; or total outsourcing, where multiple projects and programs are outsourced to a web development service provider with a dedicated onsite team that coordinates an outsourced staff who does the bulk of the work. Choosing and sticking to a model will ensure fluidity with your outsourced QA team scouting and selection.

Service level agreements

Service Level Agreements, or SLAs for short, outline the minimum level of service to be provided by the outsourcing vendor. They should be objective, measurable and have no ambiguity which will help both parties in the long run to work seamlessly together. Good examples that should be considered include:

  • On time delivery – dates must be agreed from the outset on all major deliverables with all efforts to stick to this deadline
  • Client satisfaction – periodic surveys conducted to ensure the service lives up to the expectations of the clients/customers
  • Sensitivity – the amount of time required for an outsource company to handle a request
  • Effectiveness – focus on lowering costs, improving profit and adjusting business transactions
  • Volume of work – this is to determine how projects are billed. It’s often difficult to define but one of the most crucial aspects of the SLA
  • System Downtime and Availability – in outsourcing, guaranteeing 100% availability of services costs significantly more than guaranteeing 99% or even 98, and not every company needs 100%. The SLA should request service availability to meet specific business needs.


Once the contract is signed there will be a period of mobilisation for both parties. This phase generally includes setting up communication protocol with the client, defining work breakdown structure, sharing standard templates with the client, building test strategy etc. Some of the key elements include:


Offshore outsourcing providers such as Outsourced maintain a pool of highly qualified professionals which include QA engineers, QA leads, project managers and technical specialists. These outsourcing partners have unique centres of excellence to train their interns and employees and various testing methodologies and tools to guarantee their success within the companies they are outsourced to. Ensuring the most appropriate resources for your requirements are in place is critical for the success of the engagement.

Knowledge acquisition

Outsourcing providers follow various approaches to obtain adequate knowledge for the test engineers to understand the core business requirements and also the critical functionality to be tested. Test leads or managers will be sent onsite long/short term to meet various stakeholders in the client organisation to understand the product system and it’s features. They will assume the responsibility of training the offshore team on the product/system to be tested and all the features of it that he client and the outsourcing vendor have agreed to be tested.


Some applications require extensive compatibility testing in different environments and back-end database systems. Other applications need to be tested in production-sized environments that closely resemble the final production environment. Outsourcing business providers, with their extensive test labs, should simulate the production environment for performing such complex levels of testing. The cost for setting up this environment offshore would be negotiated with customers with a cost effective solution being drawn in favour of both parties.

Integration with other third party service providers

Independent QA and testing is becoming more and more common. One of the reasons for this is that it provides objective rigor and thoroughness that might not be provided by a single vendor. However in this scenario, it is important that all the parties work harmoniously together to achieve the optimal result. A clearly defined defect management and resolution process should be established as a high priority and making sure consistent reporting styles on progress will make it easier on all parties to assess the readiness of any application throughout its lifecycle.


Outsourcing It providers facilitate seamless communication between the client and their stakeholders. As communication is considered a key obstacle in outsourcing, providers maintain effective channels and points of contact (POC) open to clients. An effective model and plan should be tailored to the needs of the client would help both parties in identifying and resolving issues promptly. It is also important that formal reporting or scheduled progress updates are delivered accordingly. This will not only ensure that a consistent progress flow is occurring, but it gives plenty of opportune moments to develop interpersonal working relationships with your software testing or QA team.

Flexibility and Scalability

Outsourced QA and testing agreements demand a degree of flexibility and scalability to help ensure fluctuations in scope and timescales can be met. Your offshore solutions provider must have an organisation with infrastructure and resources sufficiently sized so that the client demands are met. The correct scope and planning helps prevent this but some eventualities are unavoidable. It is therefore important that clients have an expectation that should the nature of the requirements change, there will be provision made within the contract or through food change management processes.

Quality Improvement

The key objective of the client is to gain a significant improvement in quality and this can be

achieved through the benefits of outsourcing. In order to do this, there are some fundamental steps that need to be taken. The outsourcing provider needs to asses and map the clients testing capability to understand how the engagement is going to to work. Identifying the “major gaps” in test processes from the outset and implementing positive changes to address these will result in quality improvements. as the relationship matures between the two parties, there should be a willingness to continually improve process and working methods etc. This should not necessarily be restricted to just texting, but the whole lifecycle if it improves the end product.

Outsourced is a leading BPO solutions and outsourcing company in the Philippines. We provide a dedicated remote staff and offer high quality outsourced IT services for businesses worldwide. Our goal is to find and place exceptional offshore staff, such as a quality assurance tester; who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Outsourcing Business Projects to the right front end development team

December 18, 2015

outsource business

Front end development is a crucial part to any website. Your online presence is the digital face of your company and if you’re running an online based business, how your website ranks aesthetically and functionality determines whether people choose to stay or leave. People tend to linger on websites with a quality interface, complete with enticing information. Therefore, it’s imperative that you allow this to be handled by the right front end development team to ensure that your company is represented with the best online profile as possible. One quality assurance solution, is outsourcing this job.

Why choose an outsourced staff when it comes to your front end development web designs?

1. Saves you time and money

Outsourcing temporary projects such as the design and launch of a website has been proven to be more cost and time effective than hiring a completely new person to your staff roll. Instead of going through the laborious interview processes, you can simply register your company with an outsourcing partner to match you up with quality staff guaranteed to match your expectations. All this is done at a low production cost – The Philippines especially is known for their budget salaries but high quality performance and work.

2. Their experience is concentrated in the one area

Some outsourcing advantages when it comes to hiring freelancers or staff within outsourcing registries most likely are specifically trained for front end development work. Unlike attempting to get someone already existing on your staff roll who may have limited knowledge on front end designs, outsourcing your work will ensure you that the hands you are offloading your work to know exactly what they are doing.

3. The time difference can work to your advantage

Although time difference is said to be negative addition to the pros and cons list of outsource business projects, it can be advantageous if looked at from a different angle. If you choose countries with small differences, it’ll allow you to work ahead of schedule and prepare for the day, so by the time you staff wakes up they have received your clear and concise tasks.

4. You gain access to new resources

By working with an outsourcing partner/freelancer, you are working with a specialised and niche agency for IT and front end development. This means that you have access to a complete team of professionals specifically trained for all scenarios and tasks, ready to take your business to the next level. This is a stark contrast to hiring an in-house front end developer – and even though you have the option to hire your own team, that would mean more time and money, something that you may not have in complete abundance.

5. You can focus on your own jobs

Outsourcing agencies usually come with their own in-line manager who can keep them on track,meaning you don’t have to be there to micromanage the front end development processes. Instead, you can give you own tasks and responsibilities your own undivided attention. This will be sure to increase productivity and business flow, which is always a big plus.

Outsourced is a leading BPO solutions and outsourcing company in the Philippines. We provide a dedicated remote staff and offer high quality outsourced IT services for businesses worldwide. Our goal is to find and place exceptional offshore staff, front-end developers who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Offshore Solutions: How and where to hire a Wordpress web developer

November 27, 2015

Offshore Web Development Solutions Philippines

Wordpress is a powerful blogging tool utilised by digital marketing teams in order to maximise audience reach and search engine ranks and thus, increasing overall company profits and success. However it takes a specific set of requirements in order to be able to draw out it’s full potential. Your blog platform is a central zone for your target audience and its imperative that you make sure your content is displayed correctly without any errors, your plugins are operating smoothly and your analytics are accurate. Furthermore, your front end operations need to maintained. Your website needs to contain the right visual appeal for catching your readers’ attention and establishing a unique identity for content and products. First hand attraction is important when it comes to websites, as its this impression that entices your patrons to stick around.

There is clearly an ample amount of responsibility involved to run a successful blog – for this reason, it’s important to have a WordPress web developer to take care of this for you. When discussing offshore solutions, hiring remotely is recommendable as it eliminates the need to go through the arduous task of hiring in-house staff plus cutting production costs by a significant amount. However you will need to know how to look for the right remote developer to suit your needs. Consider the following below:

Communication skills

Ideally you need to be looking for Wordpress developers who are fluent in English but they also should have no trouble with articulate conversation. Building a website requires consistent back and forth communication and every interaction needs to be deliberate and effective – the last thing you would want is precious time wasted during a WIP report being dragged on due to a lack of concise explanation. Look for someone who knows how to be eloquent, whether its via email, IM or face-to-face speech. “Just finding a chatterbox isn’t enough,” says TechCrunch writer Darrell Etherington in a GigaOm article. “You need to find employees that can communicate effectively in a variety of electronic media without becoming a productivity drag by unnecessarily requesting too much attention.”

Evaluate their experience

Wordpress web developers blankets a wide array of skill sets, so you can be very hard pressed to find someone who is an expert in every single aspect. In order to determine which skill you require more out of the others, it’s good to look out for candidates who has done something similar in the past that you are looking to achieve in your own company. Since they would then already come with that knowledge or familiarity of how you want things done, their progress is likely to be faster, their quality of work to be higher and your overall expectations more likely to be satisfied.

Challenge their talk

Asking them to tell you about what they can do and their impressive experience is one thing, getting them to physically show you the proof is another. To get a sense of your WordPress web developer’s quality of work and whether it’s up to your standard, give them a small web development project as a test. Allowing them to do so will not only help you rate the results they are capable of achieving and get a feel of how work with completing instructions accurately, but it also helps them prove that they are worth your time – which is beneficial if selling themselves during interviews isn’t their forte. In terms of how you create said test, Tom Ewer, founder of business blow “Leaving Work Behind”, suggests splitting the project into a separate design and development stages. This allows you to find people who specialise in each aspect and determine whether you’re about to hire someone who’s all code, all design or (ideally) both.

Offshore Wordpress Development: How hiring a recruitment agency benefits your company

As an IT outsourcing and BPO solutions company, Outsourced is dedicated to providing first-class staff within the IT sector that will match the type of qualifications you need for your business which takes away a vast amount of tedious recruitment work for you. We go above and beyond to ensure that we selectively filter down premium offshore staff you desire for you to hand pick according to your preference. With our experience and knowledge, we can guarantee that you will not be disappointed with hiring an recruitment company to be part of your staffing offshore solutions.

So if you’re looking for an Outsourcing Company that provides high quality professional Wordpress developers, Outsourced offers offshore staff leasing services to clients worldwide.

Outsourced is a leading IT outsourcingand BPO solutions company in the Philippines. We provide a dedicated remote staff and offer high quality outsourced IT services for businesses worldwide. Our goal is to find and place exceptional offshore staff, including PHP developers, on a long-term basis with skills that are guaranteed to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Philippines offshoring tips: How to hire PHP developers

hire PHP developer

PHP is used in more than 80 percent of all web projects as a server side language and still standing popular and prevalent despite experts suggesting otherwise. As a business owner or project manager, being able to determine who is the right fit for your team when it comes to PHP developers is no easy feat – ideally you will want someone with the right amount of expert knowledge that you can trust to deliver dynamic and responsive websites that meet your standards and expectations. This is even more crucial if use Philippines offshoring staff. PHP, although easy to learn, is difficult to master and it’s imperative that you select these masters in order to guarantee product satisfaction. In order to help you out, here is a basic guide on how to filter and hire PHP developers who are perfect for your team.

Stage 1: The Recruitment Process

In order to attract the right candidates with right level of experience, you need to provide a very thorough and detailed job description which outlines exactly what you’re looking for. This includes advertising all the specific and compulsory skill sets they need as well as the frameworks you intend to use. By being clear about the qualities the right candidate needs to have, you filter out inexperienced developers which makes the selection process a lot easier on your end. That being said, a flawlessly executed recruitment process all begins with knowing how to strike out the unfit candidates in order to prevent any time being wasted for both parties. There will be plenty of bold applicants who do not meet the requirements but aren’t afraid to apply anyway. It is at your discretion whether to admire this boldness and give them a chance, but it is recommendable that you go with candidates who can already prove their skills and worth to the team.

Stage 2: The Interview

So you’ve been inundated with applicants which you have been able to round down to a handful. How do you determine who is the best fit? The best interview method for any job is to focus on what you want the successful candidate to have: in a PHP developer’s case, the major asset you would want it’s their ability to problem solve. Therefore, the most recommendable approach is to propose a problem to them from a current project you’re working on and see how they go about in solving it. Examine the way they are trying to solve the problem and what tools and methodology they are using. This gives you a clear insight as to how they will work within your company and whether they are a good fit for what you are trying to achieve.

The second desirable characteristic is their work ethic and communication skills. This is fundamentally crucial especially when you are offshoring your work. Because they’re not down the hall from your desk for you to have a passing conversation on the progress of the project, it’s essential that they can prove they have a good track record of providing regular WIP (Work in Progress) reports and that they have the ability to work independently without being chased up consistently. Ideally, you should be able to give them a project brief and trust that they will be able to get started on it without you micromanaging. Getting them to provide a list of clients they have previously worked with for you to contact is a good way of sussing out their working habits.

Stage 3: The Technical Test

It’s clear they can talk the talk. But can they walk the walk? Always evaluate some of their past work through how well the company is performing. If they have a successful business client then this is a clear indicator that they possess the knowledge and solutions to website performance and production challenges which may occur. However, always be aware that not all companies are fortunate enough to be lucrative, not matter how great the website is. Be thorough, evaluate a number of their different websites and compare the ratio of successful vs unsuccessful. Furthermore, this also provides a good indicator on their ability to adapt to different business structures and target audience groups, which is a definite requirement if you want someone who can work harmoniously with your pre-existing business model.

So if you’re looking for an Outsourcing Company that provides high quality professional PHP developers, Outsourced offers offshore Staff leasing services to clients worldwide.

Outsourced is a leading IT outsourcing and BPO solutions company in the Philippines. We provide a dedicated remote staff and offer high quality outsourced IT services for businesses worldwide. Our goal is to find and place exceptional offshore staff , including PHP developers, on a long-term basis with skills that are guaranteed to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Tech Support: Building your Offshore Dream Team

October 30, 2015

outsource technical supportOften it can be difficult when you’re new at outsourcing to know what to look for when creating an offshore tech support dream team. The business process outsourcing (BPO) industry has been around for more than 20 years and apparently, the success of outsourcing is immensely evident as outsourcing hubs continue to rise over the past few years. Philippines Outsourcing in particular have had a steady rise to the number one spot as the top outsourcing destination across the globe. Their success has been proven to show effective and quality staffing solutions with their competition rates and strong government support, providing work for more than 60,000 Filipinos and generating more than $10 billion in revenue.

However opting for the cheaper option does not mean the lower quality option. Here’s a guide from our team at Outsourced that gives you the best approach to building your Technical Support Philippines dream team.

Have a solid interview process

Since your outsourced technical support team will be away from your watchful eye, it’s a good idea to not only pay attention to the technical knowledge they possess but also how they function as a team member under minimal supervision.

Hiring through an outsourcing company and/or BPO recruitment agencies, specifically those that specialises in outsourcing IT services, is highly advisable as the staff within their database have gone through the initial job screening process. By informing them of your special requirements they can short list suitable candidates for you which takes away a significant amount of work off your shoulders, meaning you can get started with interviewing and hiring your staff sooner rather than later.

Don’t let money fool you

It’s a habit to go for the cheaper option in order to save company costs – however if you are prepared to pay a little more then you’ll be surprised by the level of experience, quality and professionalism you will get in return within your outsourced tech support team. By spending that extra few dollars a month, you can get more value for your money and most likely retain them on a long term basis rather than being unsatisfied and having to start the recruitment process again. Furthermore, having high quality support services will increase customer satisfaction levels which could lead to superior numbers of customer retention and future referrals, thus increasing overall business profits.

Create a healthy team environment

How to effectively manage a full team of overseas-based employees is to make sure they feel part of the team despite not being located in the head office. Constant interaction and conversation throughout the majority of the week makes sure that they feel included within the entire body rather than an isolated extension. This will boost team morale and satisfaction which will reflect in their productivity and overall work ethic. Another option is to schedule regular in-person visits to strengthen that relationship further.

Keep track of tech support performance levels

Although you want to be able to trust your staff to get the job done each day, it’s a good idea to maintain a regular oversight of KPI’s. This can be done through weekly WIPs, team reports or monthly top tech support performers, which not only keeps track of how they are faring but also giving recognition to those exceeding expectations. This can introduce an environment with a touch of healthy competition and something your staff can strive towards and giving them an incentive to work hard each day.

Know how to evaluate their performance

If you’re not an experienced developer, you’re going to struggle with knowing what to look out for when determining success within your tech support outsourcing team. If you have existing senior developers within your team, get them on board with overseeing your new recruits and giving regular feedback reports. If this isn’t the case, then giving them a program test during the interview process will help filter those with the right technical knowledge needed for your team. Pre-made tests from sites such as Hacker Rank will generate a difficult programming test for your candidates – upon completion, it automatically checks if their code is correct or not. Not only does it give them the challenge they’ll be eager to attempt, but it gives you a visual representation of experience and an easy filtering option when selecting the right tech support candidate.

Outsourced is a leading IT outsourcing and BPO solutions company in the Philippines. We provide a dedicated offshore staff and offer high quality outsourced IT services for businesses worldwide. Our goal is to find and place exceptional remote staff on a long-term basis with skills that are guaranteed to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Outsourcing website development: Why?

October 22, 2015

outsource website development Philippines

Having a proper digital presence has already been established to be a crucial element in business success and customer satisfaction. Often businesses turn to hiring a third party professional to ensure that their website surpasses the quality benchmark – why waste hours of your valuable time learning to build a poor website when you can hire someone under a contract who specialises in website design? Although this seems to be an obvious indicator for outsourcing website development, there is still a touchy of hesitancy present as companies fear the final website product would be below expectation, thus wasting their money for nothing. It’s important to accept the fact that every business move comes with its potential risks and it’s advisable to concentrate on the benefits instead of what can go wrong. That said, here are a few reasons why outsourcing is more advantageous than problematic:

Employee cost

The host of hiring, training and maintaining an in-house website development employee can be time consuming which may not work in your favour if you want to have your website deployed as soon as possible. In comparison, hiring may prove to cost more money than utilising outsourced contractors or companies when taking employee tax and work benefits into consideration. Outsourcing website development provides you the ability to “employ” guaranteed knowledgeable experts without the hassle of the lengthy interview process. Furthermore, there’s no expectation to keep the outsourced staff around when you believe you no longer need their services – this may be more of an awkward scenario if you were to hire an in-house website developer.

Skill sets

If you were to consider hiring someone onto your team on a regular basis, you’ll need to make sure you have enough work for him or her to make the investment worthwhile. Similarly, if you were to delegate the workload to someone that is already on your payroll, you have to make sure that they have the right skills and experience to do the job properly and effectively. Skillsets are a vital factor to deliberate on when choosing the best way to complete a website project.This is why it is highly recommendable for any company to outsource web development. They offer you the ability to attain the individuals with the skill sets you need without the need to find a new employee or compromising the time or talents of your existing staff.

Gain a fresh perspective

When so attached to a company, it’s hard to think objectively when managing projects since you’re “too close” to your product and services. Outsourced IT services to a third party company allows a new breathe of perspective to be brought to the drawing board – because they don’t know your business as well as you do, they can think like an outsider looking in and provide a better insight and stimulate new ideas.

Outsourcing website development means access to customisable platforms

Unless you already have in-house specialists qualified in complicated HTML processes, most DIY web projects will end up with you using ready-made templates available on the Internet. These are usually static and leave little room for customisation. Hiring a third party company to take care of your development gives you access to platforms that provide an array of customisable abilities and extensions. This will essentially result in a website that is tailored specifically to your needs as well as creating a unique experience for your customers that reflects your corporate branding.

You gain access to SEO services

Search Engine Optimisation services is a crucial and invaluable tool to utilise, especially if you are a new business or starting out on a new Internet marketing campaign. More often than not, IT outsourcing your web development also means having access to these SEO service inclusions. This means having people with the skills and technical know-how at your finger tips, and will ensure that your website ranks high on Google searches and maximises target audience reach and website traffic.

Continuous support services available

Usually third party providers such as an outsourcing company do not end their corporate relationship with you once the web project is complete. Usually business with them means ongoing website support services, technical troubleshooting and continuous software updates is available for you to ensure your online operations is running as smoothly as possible.

You’re protected from employee turnovers

Another potential risk with hiring in-house staff for your web projects is if they abruptly resign or move onto other companies, leaving high and dry with an incomplete website. Outsourcing website development to reliable companies protects your company from this.

Outsourced is a leading IT outsourcing and BPO Solutions company providing dedicated offshore staff and services within the field of IT and website development. Our goal is to find and place exceptional remote staff on a long-term basis with skills that are guaranteed to exceed your expectations. For more information on how to get started with Outsourced, contact us today.

Outsourcing Partner: Choosing the right one for your company

October 14, 2015

offshore outsourcing

When selecting a freelancer or third party outsourcing company for your business, there are several factors to be taken into consideration to ensure you are working with the most suitable partner. Here are a few tips to ensure your professional relationship with your outsourcing partner is effective and maximises business growth.

Research, research, research.

In order to be left with the perfect offshore outsourcing partner for your company, it’s advisable to research your contending companies or freelancers, including their mission statements, the standards they hold and how business is done. Be sure that they’re the type of company to prioritise your success and truly care about completing their job properly for your benefit and are interested in establishing a concrete professional relationship. By short selecting this type of business process outsourcing partner, not only does it guarantee a successful partnership, but it also means they won’t hesitate to acknowledge if their services aren’t a good fit for the work you are requesting, even if it means the loss of a prospective client.

Consider the size of your project.

If your project contains a multitude of diverse tasks, chances are that you will need to look for a company rather than an individual to ensure that the work that you are outsourcing is completed to the standard you desire. Whilst a freelancer may be suitable for simple projects, they may not have the skills necessary to complete bigger, more complex jobs effectively.

Analyse and verify skills being presented.

It’s beneficial to ask about their professional background, their history with various projects and how they performed. In saying so, references are a crucial determination of verifying these skills that are being put forward. By discussing the work of your potential outsourcing partner with their past clients and researching how their performed, it gives you a window to a general idea of the standard to which they work and what to expect should you hire them.

Don’t sacrifice outsourcing partner value for money.

Cheaper does not necessarily mean better especially when it comes to outsourcing it services. It’s imperative that you look at the substantial value they company has to offer against what you pay. When selecting an offshore staff and outsourcing partner, analyse their experience, practices, risk management, local knowledge and accountability. All of these factors are crucial to ensuring a successful partnership and it’s not advisable to compromise these elements in exchange for a cheaper rate.

Are they reliable?

One advantage of having a third party offshore outsourcing partner is that you eliminate the trouble of hiring another employee to your company whilst saving on labour costs. However this essentially requires a heavy amount of trust and communication skills as they aren’t situated down the hall from your office where you can easily catch up with their progress at any given time. A high level of reliability needs to be expected so you can be guaranteed with a consistent workflow without needing to micromanage their every move. As a CEO or Director, your aim is to establish a trusting professional relationship with the security that your employers are completing their job effectively and efficiently. This will allow you to concentrate on your own responsibilities.

Be sure you can communication isn’t an issue.

Communication is essential for any project. Finding a potential offshore outsourcing partner often has you looking at overseas countries, meaning you need to establish an effective method for daily interaction for project progression meetings and updates. That said, it’s also important there is a minimal language barrier existing – it can be quite restrictive if your outsourcing partner has difficulty understanding your instructions due to their lack of English proficiency. Be sure to choose an outsourcing country that provides this; the bpo Philippines industry has been a popular bpo solutions and outsourcing hub due to their strong English fluency and heavily Americanised culture, allowing them to work effectively with Australian companies.

Allow these steps to be a guide to choosing and filtering your outsourcing partner to ensure you receive the best partnership for your company.

Outsourced is a leading it outsourcing bpo Philippines company that provides dedicated remote staff and offshore staffing services that focuses mainly on outsourced it services. As one of the leading IT bpo solutions experts today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today!

The Outsourcing IT Industry Continues to Experience Revenue Boom

September 23, 2015

offshore company

With the information technology-business process management (IT-BPM) industry growing rapidly, it’s no surprise that it a $48 billion revenue is expected by 2020, making the outsourcing IT sector the biggest earner within the Philippines.

“This projected revenue has led to the Philippines officially accounting for 19% of the $250-billion global outsourcing industry,” says Vikrant Khanna, principal of strategic consulting firm Tholons.

This number has been on a constant uphill, with the Philippines outsourced IT services industry growing 12 times its original revenue number since 2004. This has been a significant comparison to the overall global industry, which grow only 5 times the amount within the same time period with 2008 alone displaying the Philippines surpassed India as the world leader in business processing outsourcing (BPO).

“The advantage of scale, talent, and cost would propel the Philippines to be an attractive location and retain global leadership,” Khanna said.

Outsourcing to overseas countries has been a growing business strategy to cut operational costs. However the Philippines has been a continuous trusted destination for outsourcing work, with Manila currently the global market leader for BPO solutions. It’s vast educated talent pool within the IT industry, the prominent westernised culture as well as extensive English proficiency has allowed the Philippines to be an attractive place to hire IT outsourcing professionals, with world-class company names such as Accenture, Hewlett Packard, Telstra and Jetstar being among these companies.

Aside from this revenue growth rate, the employee count is expected to rise. The Information Technology and Business Process Association of the Philippines (IBPAP) spoke during last year’s International IT-BPM Summit at the Makati Shangri-La Hotel in Makati City on October 13, stating that there were a total of 1.3 million employees within the IT outsourcing industry. Department of Science and Technology Secretary Mario Montejo stated that this number would only double over the next 5 years, and advised other sectors to start building their own 5-year plan.

“Individual sectors like call centres, non-voice business processing, health care information management and IT creatives such as animation and game development companies should start coming up with their own game plans and firm targets over the next 5 years” says Montejo.

Not only is the employment rate beneficial for the overall quality of life within the Philippines, but also it could potentially jumpstart the economic growth within the country. As a newly industrialised country, it’s transition from agriculture specialisation to services and manufacturing has led to its market emerging on a global scale, becoming one of Asia’s fastest growing economies. It’s domination of the outsourcing IT sector is widely recognised as a gateway to it’s economic improvement, with the Philippine government strongly supporting this, introducing the Philippine Development plan which singled out BPO as a high-potential and priority development area for investment. In addition, the government also funds a number of training programs such as the Training for Work Scholarship Program in order to entice a competitive and more driven workforce.

It is therefore not surprising given that that numerous multi-national companies worldwide are currently looking for an outsourcing company to partner with in order to help them establish operations in the Philippines – given that the country has been a three-time winner of the Offshore Destination of the Year by the UK body of the National Outsourcing Association.

Outsourced Quality Assured Inc. is a leading Philippines outsourcing and offshore company providing offshore staff and services. Our team is dedicated to delivering exceptional remote staffing solutions and provides you with staff of the highest standards. For more information on how to get started with us, talk to us today!

Choosing The Right Outsourced Staff: A Guide

August 20, 2015


Choosing the right outsourced staff can be one of the most difficult tasks that organisations need to face. Business owners need to be considerably careful when outsourcing services because if the wrong staff is hired, it can be detrimental to your company, especially when customer dissatisfaction is a result.

This is why exists. As a leading offshore staffing provider, we make sure that we filter the right candidates for you using strict guidelines to ensure that only the most qualified professionals are hired as remote staff for your business.

Here’s a short sneak peek video of how we hire qualified remote staff for your business needs:

Got A Question About Our Remote Staffing Services? Click Here to Contact Us!

Tips For Hiring The Best Outsourced Staff For Your Business Needs

  1. Ensure good communication and client management practices
    Finding an outsourced employee who can understand your language and have minimal cultural barriers with you can maximise business flow and strengthen your corporate relationship bond. The Philippines is renowned for their high proficiency levels in English and their work ethic, making this country the perfect business process outsourcing destination. All our staff saved on our database have been checked accordingly to guarantee that their English levels meet our minimum standard requirement to make sure they are all perfect candidates.
  2. Certify certifications and qualifications. As a leading outsourcing company in the Philippines, we understand that you would like to maintain a consistent theme across all your employees and make sure you are working with people who possess official qualifications within the relevant industry. To assist you with this, we ask all potential staff to produce proof of university degrees or qualifications that can display their certified levels of knowledge to be competent in working within a major global company.
  3. Ask for references and work samples. It goes without saying that there is more to an employee than just having the right degree – they need to be able to prove that they are a respectable person to work with. Upon applying to be placed in our database, we make sure that our potential candidates have passed our quality test. We request for references from previous employees or work samples to legitimise their work ethic and quality. By doing so, we can maintain a professional decorum and give the assurance to you as our client that the staff that we offer you are of the highest standard.
  4. Look for reliability as a main criteria. One reasonable disadvantage of outsourcing some of the jobs within the company is not physically being able to walk up to them and ask how their end is going for a major project with a strict deadline. Therefore it’s imperative that the staff that you hire can be proven to be reliable in their work ethic and can generally work with minimal supervision on your part. You’ll want to be able to delegate tasks to your staff overseas and expect to have it completed by the agreed deadline so you can focus on your own job responsibilities. Outsourced takes this into consideration and makes sure that the staff saved on our database have a positive streak of reliability and a positive work ethic.


Outsource Philippines Web Development Front Liners



With Outsourced, we match staff on our database system who are currently looking to be hired with your needs that you present to us – if we don’t have anyone that matches your job description, we start the recruitment process tailored to your specific offshore staff requirements. We panel access, test and verify the quality of staff before placement with any client using a basic criteria as mentioned above. We also take the liberty of handling all the relevant paperwork and provide all the best equipment and facilities as well as Human Resource Management to ensure quality assurance and staff retention.

All Outsourced Staff work daily from our fully serviced office in Manila. They work during your business hours and are effectively an extension of your local team. You have direct access to your staff through phone, Skype or email and you define the standards by which they work and the systems and processes they should follow:

Outsourced Staff Facilities

Outsourced is apart of a growing business trend of offshoring staff to remote areas in order to cut operation costs, something that many global business giants are now turning to. The Philippines is proud to house some of the most talented and proficient professionals within in the South-East Asia region and you have the opportunity to hire than full time to work directly with your business. For more information on how to get started with Outsourced, contact us today.

Business lowdown: The popular outsourced jobs

Over the past recent years, hiring an outsourcing company has become a global business phenomenon. Companies from small boutiques to big brands have turned to outsourced jobs to cut operation costs resulting in an increase profitability and more customer intake. The South-East Asia region is the most involved in the outsourced boom when it comes to offshore jobs. With English being taught as a compulsory secondary language, cultural barriers are becoming less and less distinct and working alongside foreign workers is not the most impossible thing to achieve anymore. For those overseas, the chance to work with global corporations can only mean an economical improvement. For those already living in the company’s original geographical area, it could mean potentially being made redundant. Either way, here are the most popular offshore staff jobs on the market that is likely to be outsourced.

offshore jobs

1. Computer Programming and IT jobs

Outsourcing it services is the most popular outsourced work out of the rest. According to statistics released by Bureau of Labor, computer programming is the number one job that is most likely to be outsourced to SEA countries such as India and the Philippines, where competitive software developers, computer programmers and IT analysts are more than happy to charge 1/10th of the labor cost of the average Australian/American wage. There is also usually little time difference involved, meaning that working alongside overseas counterparts has next to no difficulty with the power of the Internet and video streaming such as Skype. Business giants such as Microsoft, Dell and IBM have opened up offshore operations and have reported at least 40% reduction in cost and a relatively good quality output.

2. Phone/Customer Support

Maintenance support jobs are slowly being outsourced overseas for a number of different reasons. Not only does it cut operation costs, but it also takes advantage of the time difference – companies can now offer 24 hour customer service by not only having local phone support available, but having offshore lines open for outside of normal business hours. This can shine a positive light to the company itself as it will most likely increase customer satisfaction who don’t need to wait until 9am the next morning to take to a specialist. The Philippines is the number one country for offshore jobs related to phone support. This is due to their stellar proficiency in English. They have now become the third largest English speaking country behind the US and UK which means a next to none language barrier frustration.

3. Business Process Outsourcing (BPO)

Aside from Call Centres, Business Process Outsourcing (BPO) is one of the most common job functions for outsourcing. BPO’s are used for mundane business functions such as filling up health care paper work accounting transaction and other miscellaneous tasks that don’t necessarily require a localised employee to complete. By offshoring these job roles, it cuts company costs significantly without a huge sacrificial loss.

4. Drafters

The best laid plans often need someone to draw them up so they can be put into action, which is what drafters are hired to do. Architects, scientists and engineers all need the help of professional drafters who draw up detailed plans for projects using specifications and sketches of the original idea, utilising the knowledge of manufacturing and engineering. It’s an essential job, but it’s one that can be easily outsourced as long as there is appropriate communication strategies implemented.

5. Human Resources

Human Resources Management is the sector within an organisation that focuses on the recruitment of, management of and providing director for the staff of the company. They ultimately deal with issues such as compensation, performance management, organisation development, employee wellbeing, communication and administration. Although it seems like a job that will best fit someone who is physically there within the company building, it can be difficult for a small corporation in terms of difficulty and cost to handle firing, firing, payroll, benefits packages and all other tasks that HRM is responsible for. For this reason, many start up companies outsource HR tasks to offshore staff where production costs are low but possess the capabilities and qualifications to manage these important functions.

6. Tax Preparers

This is another popular outsourced job that does not necessarily require a face to face interaction. The only requirements that this jobs needs to be completed is comprehensive information on the client’s financial information and in-depth knowledge on applicable tax laws in that specific country. Although governments are now making companies to let their customers know if their tax is being complete overseas in an effort to keep the job in the country, the attempt seems futile as more companies are offshoring tax preparers.

7. Writers

Media publications have now been in a steady decline over the years from a loss in advertising revenue due to the fact that people are now resorting to the Internet to get their daily dose of business, entertainment and sports news. In order to cut costs and minimise financial hits, newspapers and magazines are now relying heavily on writers from overseas to produce high quality content for the fraction of the cost. This can also include outsourced jobs involving writing up company reports, blog posts, SEO content and even movie scripts.

8. Personal Assistants

Although CEOs within large corporations may need someone in the flesh to help them with their day to day tasks, small start-up business owners may not be able to afford such a luxury. However this is combatted by turning to virtual assistants that can offer their services online, which is most beneficial during the early days of company launch, where phone calls and emails from potential clients are expected. With their help, business owners can relieve an entire workload off their hands and focus on building up the company instead of answering emails, scheduling flights and hotels and collating mundane paperwork.

9. Graphic Designers

The fundamental element of graphic design is that usually it does not involve customer interaction so the worry about language barriers is non existent. Many companies are looking at offshore staff with the same creative flair to complete graphic design work for their company for a fraction of the local wage cost. Tasks like upgrading your brand logo, designing your website, creating marketing materials and more can be completed by off-site staff easily and harmoniously when solid communication is involved.

10. Research and Development

Global company giants are taking advantage of the highly skilled professionals overseas to do their research in English-emerging countries such as the Philippines to reduce operation costs. In 2012, Microsoft spent $100 million to build a research centre in cChine which employed 1,500 staff with more companies following this outsourced jobs strategy.

Outsourced is a leading IT outsourcing BPO Philippines company that provides dedicated offshore staff and offshore staffing services that focuses mainly on outsourced it services. As one of the leading IT BPO solutions experts today, our goal is to find and place exceptional remote staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today!

Your Ultimate Guide: SEO Outsourcing in the Philippines

July 1, 2015

Our team at Outsourced understands that you may have questions regarding Search Engine Optimisation (SEO) outsourcing processes and what it entails, especially if you are a first time business owner. So we have provided you an ultimate guide when it comes SEO outsourcing, aiming to answer any question and eliminate any confusion.

SEO Philippines

As a prospective business owner, it’s natural to try and shoulder all the responsibility when it comes to running your business, especially when it comes SEO services. It seems simple enough, there’s no hassle in trying to find someone to employ and what better person is more reliable than you? However managing your virtual presence is ideally a full-time role and it’s advisable to consider paying someone else to offload this work to so you can focus on running the actual company. This can be a daunting experience, but it’s a necessary step. We exist in a fast-faced digitised environment and it’s important that you have staff dedicated specifically to this area of your company.


SEO Evolves too fast to manage it yourself.

Google updates SEO algorithms almost 10 times a week, meaning your website needs to be updated and maintained regularly and posting online content needs to be a continual habit. This is virtually impossible to do if you have other major responsibilities as CEO – you have overall strategy and maintenance to worry about. It’s better to employ someone who specialises in online marketing and optimisation so your company can uphold premium performance and results with your online presence.

High quality is needed for SEO

SEO is an Internet marketing strategy, where it considers how search engines work, what people search for and the actual search terms or keywords that are preferred by their target audience. It’s what determines search engine ranking. However for this to be successful, high quality content is the required partner for SEO. Your goal is your content to be shareable, likeable, linkable and designed to be ranked. If you are juggling this role in-between your responsibilities as the company CEO or Director, high-quality content will be difficult to achieve. It’s better for a third party employee to oversee this.

Social SEO requires dedicated consistency

Social media is at the heart of society, with many people using this to complete their research instead of search engines. This is why social media and SEO is such a power couple: with them overlapping, social media can help bolster your SEO, get your content indexed and receive more audience traffic. Again, this is a full-on role and SEO outsourcing even a portion of this labour would allow you to spend more of your time to developing and improving more strategies and the overall picture of your company.

You’re employing someone who specialises in that field

Aside from the obvious key message that it lifts a fair amount of responsibility off your shoulders, you would also have someone who was specifically trained in the field of online marketing. This means that not only can they take care of SEO updates and maintaining your online presence, but they can also take care of any analytical tracking or misendeavors. Web analytics are essentially easy to use and can provide live data on traffic and content trends. By employing someone to take care of this, they can look over tracking codes, any misconfigured analysis, business-relevant metrics and blind spots in data due to coding oversights.

SEO Outsourcing in the Philippines

Company budget can often conflict with this need to recruit a third party company. A popular trend and option for many global companies is doing outsourcing business with BPOs in the Philippines. Skeptical? Here are some reasons why SEO outsourcing to the Philippines is not such a bad idea:


It’s cost effective

Philippines is famously known for their cheap labour, resulting in many multi-billion dollar companies to outsource their staff from there to reduce employment costs such as Google or HSBC. The salary of an SEO expert in the Philippines is around $20k per year; a stark contrast compared to an expert in Australia who will demand a salary of $100k+ per year.

Philippines is known for their hard-working attitude

Not only are you saving money on labour, but you are also investing in people who are globally known for their strong work ethic. Although you still need to carefully research as to whom you want to employ, you can be given a guarantee that your deadlines will be met accordingly and received work will be of high standard.

English proficiency is a given.

Overall, the Philippines are renowned for being the leading country from the East-Asian region with advanced skills in spoken English. This poses a significant advantage as it means there will be negligible communication barriers, resulting in favourable performance and productivity.

Outsourced SEO


If you’re new to this concept, it’s crucial to do the right research and know what you’re looking for in a prospective provider. Offshoring your labour is still something that you pay for, so you need to make sure you’re not being scammed for your money and that you’re getting the quality you deserve to receive.

Know your SEO Service Providers

The first step when it comes to SEO outsourcing is familiarising yourself with the different types of SEO’s that currently exists in the Philippine market. The current crop of the market are mostly survivors – the rest are either new or trying to break into the industry again. These survivors can be classified into the following categories:

  • The White Hats: These providers come with a variety of high skills in data analysis and content strategy. They’re educated in marketing lingo, safe marketing tactics and essentially deliver quality work. In essence, these providers are what you are hoping to find.
  • The Borderline Black Hats: Their understanding of SEO is sound enough but don’t necessarily perform to the highest standard when it comes to content building. Pre-approving their content before publishing is advisable.
  • The Black Hats: Their main methods of SEO rankings are injections, hacking and various other illegal tactics to rank. Their services are very expensive, usually rare to find and you run the risk of losing your business domain by employing them.
  • The Low Quality Spammers: These providers only have money as their main incentive and have limited understanding in what they are required to do. Their approaches usually revolve around manually posting comments, spamming and “spinning” your content.


Know what you’re looking for

Your priority should essentially be the safety and prosperity of the company. Thus, your choice as to which type of SEO outsourcing company is crucial, and it is vital you do thorough research to make sure your business is in reliable hands. It’s also a good idea to familiarise yourself with SEO content so you know what you’re looking for instead of relying on reviews which run the risk of being biased information. Furthermore, there are also a variety of different SEO outsourcing company labels who each have a different focus, so it’s beneficial to know what sort of work you’re looking for:

  • SEO company: focus on on-page and SEO link building
  • Link Building company: Focus on link buiding and sell their services by unit or having specific pricing per link type
  • SEO Auditing: mainly audit your content, links and on-page SEO
  • Content marketing: still under the SEO company umbrella but heavily focus on content research, creation and distribution to raise brand awareness.
  • Digital Marketing Company: works on SEO, social media, email marketing, SMS, blogging, copywriting, podcasting, app marketing, media buying and other forms of digital distribution
  • Internet Marketing Company: similar to digital marketing but more focused on the core marketing strategies such as email marketing and social media marketing
  • Inbound Marketing Company: same as a digitual marketing company. Inbound agencies use this label to let people know they make sure of different inbound marketing techniques.

Run your selection carefully

Do your research. Asking about their processes, methodology and work examples will help determine if they are suited for your company. Because you’re offshoring your work, you won’t be physically present to manage their work, making it imperative that they are a suitable candidate that you can trust with your projects.

Communicate your situation and needs concisely

Once you’ve employed the perfect SEO outsourcing company, be ready to thoroughly explain your situation or project carefully. Have important documentation and templates complied in advance to send to them immediately after employment agreement. Let them know of your goals, expectations and needs for the project or campaign. Make sure that these are realistic and won’t put your provider under undue pressure, which could essentially backfire and result in poor SEO content.

Don’t micromanage but stay organised

The purpose of SEO outsourcing so you can focus your energy on tasks that are more important as a business owner. This means that for the most part, it’s not something to significantly think about. However, it’s still imperative that you stay ontop of your employees and make sure they stay on task and meet deadlines. Organising regular progress meetings and request reports will ensure that there is no need for constant reminder emails and that your providers have a prospective date scheduled to display what the situation looks like on their end.


Money is still money

Regardless of how cheap the labour is in the Philippines, it’s still valuable money that you are spending, and you want to make sure it’s being financed towards an outsourcing business company that will benefit you the most. There’s nothing worse than poor researching leading to a regrettable employment of a SEO outsourcing company that fails to produce premium results.

Time is precious

Time is something that you can never get back, so it’s an advisable idea to not waste it. This is why communication is so important: if your needs are not communicated in an effective and efficient manner, it can lead to poor results in the end due to lack of mutual understanding, which not only wastes time, but it also wastes money and effort.

Risk of a Google penalty

If you end up employing a dodgy SEO outsourcing provider who’s methods are less than ideal (or legal) then it could evidently result in your entire website completely deindexed. This means the loss of your money, your time, your traffic income and your hard earned work. Careful research will make sure you’re well aware of what’s at stake and what sort of providers you need to avoid.

SEO Company Philippines

Some of the Outsourced Team in the Philippines for Web Application Development


Outsourced Quality Assured, Inc. is a leading IT Outsourcing company and outsourced SEO service provider that provides a highly qualified Remote Staff in the Philippines. We are owned by an Award Winning Digital Agency in Australia and we are proud to have over 15 years of experience within the SEO and digital marketing industry -having delivered projects for some of the world’s leading organisations.

Reputable and reliable, we aim to exceed your expectations and supply premium services to allow your company to flourish in the online sector. Our prices are almost highly competitive and negotiable, which is something to consider when it comes to cost effectiveness and company budget.

For more information on our Outsourcing IT Services and how to get started with us – or if you have any more questions regarding SEO outsourcing, please contact us today.

Outsourcing advantages: Increasing company productivity

June 30, 2015

Outsourcing is a practice used by different companies to reduce costs by ‘outsourcing’ or transferring labour to an outside supplier or provider. If used properly, it can be a highly cost-effective strategy due to the fact that it can be comparatively more affordable to source work or supplies externally, especially via overseas offshoring. This can be an incredible advantage to Information Technology companies, mainly due to the most significant benefit: the availability of abundant IT resource. The fact that IT is a universal code allows outsourcing to be an unlimited strategy.

outsourcing web development

However handing over business projects still comes with its risks and doubts, which is natural. Below are some questions answered and handy tips to help you combat these misperceptions, educate you on outsourcing advantages and how to effectively work with an outsourced team.



Where do you outsource?

Choosing an outsourcing company’s location depends on your business reasons and industry. More often than not, outsourcing doesn’t have to be at a distant offshore city, with many global corporations choosing nearshore outsourcing to combat further cost reduction, cultural differences and workday overlap. That said, countries where close collaboration with your provider is possible, which can present one of many outsourcing advantages through similar time zones and cultural similarities is beneficial and can increase project productivity and management flow.

What is the difference between outsourcing and offshoring?

Outsourcing is the process of obtaining goods or services from an outside company. Offshoring refers to a company relocating some of their workload to an overseas location due to lower labour costs. Although similar in definitions, outsourcing does not exclusively mean offshoring – it could involve companies within the same continent or in countries only a short plane ride away.

Will I have a skilful team?

Just like a regular job application process, there are various factors and processes that need to be completed to ensure a successful team is hired. This is a prime factor when considering outsourcing advantages, as your employee prospects are no longer limited to your own country. Starting off by researching your prospective provider’s background for relevant information such as experience, reference and certifications is a sure fire way of filtering your options. Secondly looking closely at their management team will help you ascertain the individuals and how they work within projects together, as well as hosting conference calls to evaluate their interpersonal communication skills. Most importantly, it’s imperative that you research into the provider’s recruitment process and HR policies, especially in regards to employee retention and satisfaction. This determines whether your team members will have the motivation to last during work hours. By following these steps closely, there’s a positive chance you will be left with a high-quality outsourced team.

How will I communicate with my team? Will we be able to communicate?

In order for you to be on top of your business projects, regular monitoring and communication during working hours is essential. There are plenty of online tools that enable this which have little to no cost, such as Skype. By frequently communicating with another, this develops close collaboration and maximises productivity. English proficiency is thus very beneficial when it comes to selecting outsourcing providers. Usually employees being offered already have proven to be proficient in spoken English – nonetheless this should be integrated into your recruitment process.

How do you manage your team and keep them motivated at a distance?

Another of many outsourced advantages is present through the fact that by employing a team, it requires minimal supervision and management at your end. However constant communication is key to a well-oiled team. By making sure your offshore staff feel apart of the mainland company and encouraging engagement between the two parties, it can not only increase motivation but also bring out creative solutions and innovative ideas. Various companies tend to remote staff to the outsourcing company to oversee the progress and maximise communications – despite this trend, it is not necessarily a requirement by any means. Contrarily it can affect productivity if there is tense communication or cultural differences involved. The most recommended method is just to personally meet the team face to face initially before undergoing project.

offshore staff

What work should I outsource?

Confused as to what work you should pass on? Cater to your business’ strengths and the skills your outsourced team can provide with premium service and little supervision. Outsourcing maintenance work is a popular choice due to time difference zones which enables offshore employees who are a couple of hours behind to cater to customers who may be calling from outside of your local business hours. This is an extremely beneficial as it increases customer satisfaction, making it another addition to the list of outsourcing advantages.

What if I want to stop working with my provider?

Regardless of whether they are physically in your office or not, all your employees are entitled to the same basic workers rights, including being let go. Simply make sure that business relationship termination clauses are stipulated within your contract and allows you to do so with proper due notice.


It is vital that you are aware of the steps and implementations necessary to ensure that the benefits outweigh any difficulties and that your outsourcing advantages are maximised. Here are a few tips to effectively utilise outsourcing using the three key relationships factors: trust, understanding and cooperation.

Outsourcing company


Although it is a popular saying that trust is earned and not given, a successful partnership is quite the opposite. Constantly giving someone the impression that there is limited trust present may discourage them and minimise productivity. This is why the recruitment process is so significant. If the time is taken to carefully select a provider with team members proven to be reliable, being able to trust the team to complete their workload with minimal micromanagement becomes easier. Regular team meetings are still encouraged, but it should realistically be the only time you question their progress.


The primary aspect to a successful management practice is transparency and patience. Not only do you need clarity and accuracy within your communication explanation, but you also need the ability to be patient with the people you are submitting the project to who may have an array of questions needing to be answered. It is important that you don’t let this irritate you. Questions are an indication that they aim to achieve a complete understanding of what you are after to minimise any blunders or miscommunication which could result in wasted time and effort later down the path. The sooner the questions appear, the sooner they can reach complete comprehension, which will evidently mean more accurate timelines and quicker implementations.


Teams work best when they work with you, not for you. Being able to communicate to your team members on a head level sends them the message that they shouldn’t shy away from approaching you at any given time. Weekly or fortnightly team meetings and progress reports ensures that a project is developing according to the plan and that goals and objectives are being met. It also provides opportunities for further questions to be asked and details to be clarified. Setting aside a constant time and day for this will make sure it is not accidentally missed and becomes habitual.

In addition, deadlines should be of a reasonable nature. A proper deadline should still retain a sense of urgency for completion without compromising quality. Similarly, it shouldn’t be push too far into the future that it loses priority. Listening to your team members and gaining their opinion on the likelihood of strictly meeting the deadline certifies that there is no frustration if dates could not be met simply because of its improbability.

As one of the top IT outsourcing web development companies today, please do not hesitate to ask questions regarding outsourcing work which includes graphic design, seo, digital marketing, copywriting or outsourcing website developers or designers. Contact Outsourced today for more information.

How to increase employee productivity – the easy way

June 8, 2015

employee productivity

When a company takes on a new staff member, they have certain expectations concerning employee productivity. It is not unreasonable to assume that if an employee is hired to work 30 hours per week that they will actually be productive for the entire 30 hours.

With worker productivity however, there is not a direct relationship between the number of hours a person is employed to work and the resulting outputs. Yes, the greater the number of hours an individual spends at work, the greater the expected outcomes, but these expectations are not always achieved.

Issues with performance management are not only a concern for in-house staff, but are also important when a company begins to explore remote staff work environments. This can either occur because the company is expanding and opening up smaller satellite offices around the country or in situations where employees spend a lot of time on the road or even working at home.

This problem with expectations surrounding employee productivity, in the main concerns situations where there is no robust supervision of their work. To be more specific, workers in controlled situations where they have to keep up with a production line or the entire process screeches to a sudden halt, clearly have to maintain a certain level of productivity at all times.

Concerns with employee outputs, tend to be more focused within industries where this control does not exist and productivity is not so easy to measure, for example with office workers. It is easy to see that just because someone is sat at their desk, this does not mean that they are actually being productive.

So what can employers do to encourage employee productivity, particularly in remote work environments and office worker situations?

How taking breaks can enhance employee productivity

worker productivity

In the current financial climate there is now more than ever, a need for businesses to count every dollar and put in place strategies that help to streamline their operating and manufacturing processes, in an effort to gain an edge over the competition.

Recent research has indicated that business owners and managers are increasingly looking at performance management strategies to help elevate profits. Of course, reducing staff numbers is always an option, but increasing employee productivity can have a much more substantial effect on a company’s bottom line.

So short of demanding that all employees work harder, how can business owns and managers encourage greater worker output in the same number of hours? Even more importantly, how can they ensure that their remote staff increases their productivity, particularly when these workers lack supervision?

The movement towards online breaks

remote workWell, we all know that taking annual leave refreshes employees, so that they return to work with a renewed sense of purpose. Weekend breaks also help to reinvigorate employees, as does the more recent exploration into remote work environments and flexible working hours.

Over the years, we have all seen a mountain of research that links workday breaks with increased employee productivity. This is nothing new and just about every employer provides adequate timeout for morning, afternoon and lunch time breaks during the working day.

The difference is that more recent research has indicated that online breaks can also increase worker productivity. This may come as a surprise to many business owners or managers, who go to great lengths to limit online browsing, checking Facebook or answering personal emails during work time.

How taking online breaks can boost employee productivity

employee productivity
Many employees feel the need to take a break during the working day, either because they feel overwhelmed by the amount or type of work they are performing or they are just plain frazzled. They don’t necessarily need to walk away from their work space, but they just need to take a break.

Whilst many companies frown on employees taking online breaks, being able to spend five or ten minutes checking in with family members or sorting out personal issues at home, can significantly reduce the amount of stress felt by staff at work.

Employees can even become bored with their work, particularly if it is monotonous. The diversion provided by online browsing or connecting with friends on social media, for only a short period of time, can restimulate their thought processes and return them refreshed to the task at hand.

Online activities that can help an employee to decompress, include listening to music, checking emails or social media accounts, paying bills and reading online articles.

The result of taking online breaks have been shown to be threefold. Many employees take a quick online break to check in on their children or other family members during the day. This does not take long and once reassured, the employee’s stress levels are reduced and they can more easily settle back down and complete their work.

Others take online breaks to further their education or to keep up with industry news. This can be an important part of an employee’s working day and can improve both their efficiency at work and their productivity. Lastly, employees who are able to take online breaks have been shown to have a greater level of satisfaction with their jobs, than those who are unable to do so.

Of course, there is the problem that if a free rein is given to employees to take online breaks that everyone will turn into cyber junkies and employee productivity will take a substantial hit.

As with every business activity there needs to be checks and balances, but in this day and age, it seems only reasonable to explore the efficacy of online breaks to increasing worker productivity, both in-house and in remote work environments.

How to incorporate online breaks to increase employee productivity

employee productivity
Whilst organisational activities are paramount, relaxing restrictions on accessing the internet for personal reasons during work hours, does have significant merit.

After all, staff can just as easily surf the internet on their own personal mobile devices, which in itself might actually encourage more ubiquitous online activities, particularly if it is against company rules. Unproductive employees, do not always spend their time browsing their Facebook page or other social media accounts – they can be equally unproductive for a variety of other reasons.

Another quite relevant consideration is that social media is rapidly becoming an acceptable medium in the business world and is included in many business marketing strategies. So not allowing your employees to access the internet or their own social media accounts during the working day, simply seems counterproductive.

So how can you include online breaks in the working day without negatively impacting on worker productivity, but instead, boosting or enhancing their output?

Take a step toward a more relaxed internet environment

remote work
Allowing employees to access the internet at work for personal reasons, obviously with some very important restrictions, has been shown to enhance worker productivity. You might be surprised at how employees can quickly refocus on their work, if they are allowed to maintain contact with their family, friends or associates online.

Checking in with family members or posting to their social media network, does not have to interfere with an employee completing their core business activities. Giving employees more freedom and trust, can quite often boost their productivity all on its own.

Relaxing internet restrictions and allowing staff to supervise their own internet access can give employees the freedom to locate many additional resources online, which can help to increase their efficiency at work or to complete their tasks in less time than usual.

People are very resourceful and employers might be quite surprised at what their staff can actually achieve with a less restrictive rein on their internet usage.
The truth is that if an employee is dragging their heels and not keeping up with their workload, surfing the net, more often than not, has nothing to do with the problem.

Maintain transparency and accountability

worker productivity

It is important that employees are aware that there are some restrictions on their internet usage at work and that internet usage will be monitored from a distance.

This is less of the big brother syndrome, but more to protect the company and to collect statistics that can better inform performance management strategies in the future.

When managers or owners are upfront with their employees, then this embodies an air of accountability from both the employer and the employee. This is a much better environment within which to work, than one which is very regimented or restrictive.

One way to rein in any potential abuse of this internet freedom is to set goals or time frames on projects. Of course, this may already part of many organisational structures, but in cases where a business is lifting internet restrictions, then accountability needs to be emphasized.

If employees understand that so long as the company’s goals are achieved or projects are delivered on time and at a consistent quality, then online breaks will continue to be seen as enhancing employee productivity.

Remote work environments can just as easily move towards incorporating online breaks into the working day and of course, remote workers at home have always had unrestricted access to the internet and have still maintained their level of productivity.

In short, using the internet at work for personal reasons does not have to be the worst crime imaginable, it can actually increase employee productivity and enhance satisfaction in their work.

What Is Outsourcing And What Does This Mean To Your Business?

Outsourcing Examples - What is outsourcing?
What is outsourcing and what are the benefits of outsourcing for your business? Can this strategy really help your business to cut costs, whilst at the same time help grow your business and increase your profits?

Many business owners are unsure about outsourcing and veer away from integrating this strategy into the operating structure of their company. This is a shame however, because the benefits of outsourcing can be quite profound for both small and large businesses.

The BPO industry (business process outsourcing) is fast becoming a booming industry, but what exactly is the drawcard and is there really a positive payoff for business owners, if they embrace this strategy within their company?

The rapid growth in outsourcing companies

outsourcing companies

In today’s rapidly moving marketplace where every dollar counts, business owners, now more than ever, need to keep a tight rein on their budgets. Every additional employee can exert a huge drain on a company’s budget and resources, so any cost-cutting strategies, which also help to improve a business’s output is like a panacea from heaven.

Outsourcing is one of these strategies that helps a business to cut costs and improve their bottom line, because it allows an organisation to fulfil their obligations to their employees and to their clients, whilst at the same time, keeping their overheads under tight control.

This strategy has the potential to free up valuable time within a company, so that more emphasis can be placed on creating strategies not only for future growth, but also to help expansion into areas outside of their expertise.

Current research indicates that the global outsourcing market has grown rapidly since the year 2000 and is expected to continue to grow, well into the future. In fact, global revenue paid to outsourcing companies in 2000 was $45 billion, but by 2014 this had more than doubled to $104.6 billion – a clear indication that organisations are embracing this unique method of managing their business operations with gusto.

So what is outsourcing and can your business really benefit from the BPO industry?

What is outsourcing?

What is outsourcing

Outsourcing has had a number of negative connotations surrounding it, particularly over the past ten or twenty years, but recently this strategy has become much more popular and mainstream in the business world. Entrepreneurs in particular, have taken to outsourcing with relish, as it allows them to literally be a one-man (or woman) business and to grow their business using outside expertise, on an as-needed basis.

The whole point of outsourcing is to bring in outside specialists to take over functions that would otherwise be performed by employees (or not performed at all, due to a lack of expertise within the company). This BPO solutions has risen to the challenge and has made huge inroads in helping businesses to meet their obligations, whilst creating a very lucrative niche market for themselves.

When you really think about it, outsourcing is not a new concept and has in fact, been used for many years, it is just that it has never been considered to be ‘outsourcing’.

Outsourcing Examples

Another world for ‘outsourcing’ is ‘sub-contracting’, which is a much more familiar concept to business owners. For example, how many businesses outsource transport processes to deliver their goods from the manufacturing plant to a retail store or a warehouse (also known as warehouse outsourcing)? How many businesses already engage an outside accountant, tax expert, web designer, IT management company or solicitor for their company?

Many companies now outsource their social media management, search engine optimisation, graphics and other multimedia designs, digital marketing needs and even email support and administrative services.

The majority of business owners would never consider actually employing these experts full time on their staff, they simply outsource or subcontract the work – without realising that they are already using, what are in reality, outsourcing companies.

So, if you need a definition of outsourcing, it can be considered to be where an organisation uses an external company to handle work normally performed by employees within that company.

Some other examples of very successful business activities, which are frequently outsourced, include payrolls, accounting services, staff training, technical support, customer support, call centres, procurements, manufacturing, supply chains, recruitment, computer programming, research and development, data entry, human resources and even creative design.

With an understanding of how a company can easily integrate outsourcing into a business structure, one of the obvious benefits of outsourcing is clearly in cutting costs. There are however, a number of other significant benefits to using this approach within any organisation.

Benefits of outsourcing for businesses in 2020

outsourcing 2020

All organisations are different, but each will have a core set of business activities that are very similar, regardless of their industry, but will also have many activities that are very specific to their own business or industry.

Outsourcing gives a company the ability to keep a tight rein on their overheads, whilst at the same time expanding and growing their business – not only in their core services or products, but also into complimentary areas or new and emerging markets.

So in general, there are six real world benefits of outsourcing, in the business world:

To reduce capital costs: By releasing funds that would otherwise be allocated to staff wages, you can turn fixed costs into variable costs. This provides businesses with a huge opportunity to reallocate these funds to other areas of their business, such as revenue producing activities, which previously were out of reach.

Many new start-up businesses and entrepreneurs actually design their operating structure around outsourcing. This novel approach avoids the large capital expenditures needed in the early stages of creating a business and allows many new businesses to get off the ground, businesses, which previously would have been impossible unless there was an injection of considerable funds.

When you couple outsourcing of business activities with the rapid growth in cloud technology, you can understand how many new start-up companies can literally be up and running with little capital expenditure. Along with cloud technology, the BPO industry has virtually created a new platform for business growth.

Reduced labour costs: To reduce costs, many businesses layoff staff, which has the added complication of reducing output and profits even further. The point is that subcontracting select business activities to outsourcing companies, whilst reducing funds spent on full-time human resources, also enables businesses to not only meet their obligations, but to also expand their operations.

Outsourcing also has the added benefit of enabling a company to engage in the services of a wide range of expertise, without the additional costs of funding a permanent, high-level salary. In addition, we all realise that business activities ebb and flow, meaning that staff can move from having little work on their hands one day, to being overwhelmed the next.

The ability to outsource work in busy times or to engage specialists as needed, provides a business with the flexibility to ramp up output in busy times, such as during holiday seasons or to take on new projects, all of which have a limited time frame, without tying up funds and resources.

Increased efficiency: When work is outsourced, staff can focus on their own workloads without being stressed about the mountain of work building up or having to take on additional roles, for which they are little prepared and under-skilled.

Staff therefore, are less stressed and can work more efficiently at their own jobs and refocus their efforts on core business activities. The savings made, due to increased workload efficiencies, can either be passed on to customers or reallocated into other areas of the business.

Engage expert help: Employing the skills of professionals or specialists, on a permanent basis, can eat a large hole in a company’s budget. The ability to outsource complex activities or services that need to be performed by experts to outsourcing companies, allows a business to upsell their own services to clients or to explore new and emerging markets.

For example, a company could engage an IT specialist who is experienced in coding to create a free app that helps customers to use their products more easily or complements a high end product. This type of work is just a one-time event and lends itself well to the BPO industry.

Gain a competitive edge: Reducing costs, refocusing on core business activities and being able to meet the market when demand is high, all help to give businesses an edge over the competition. Organisations can position themselves for future growth much more easily, when their overheads are minimized and they have access to the necessary expertise when needed

Small businesses in particular, can gain a much needed step up by outsourcing, enabling them to offer the same services or products as larger competitors, but at a fraction of the cost.

Benefits of outsourcing

With all of these real-world benefits that come from outsourcing a wide range of business activities to external business contractors, owners and managers rapidly move from asking what is outsourcing’ to how I can capitalise on the BPO industry in my company?’

It is fair to say that outsourcing companies are now part of an established and growing, global BPO industry. However, before hiring any individual or company on a permanent or limited basis, as with any business activity, it always pays to do your own research and due diligence.

The take home message concerning the benefits of outsourcing for businesses in 2015 is that this strategy increases the ability of a business to investigate new opportunities, whilst keeping costs contained. It opens up a whole new world for business owners, managers and entrepreneurs to explore.

Business Process Outsourcing, BPO Philippines

April 29, 2015


Are you looking for Business Process Outsourcing in the Philippines? You have come to the right place.

Business Process Outsourcing (BPO) is growing rapidly in the Philippines. BPO is the contracting of the operations and responsibilities of a specific business task, such as web development, to a third-party service provider. Outsourced is a leading BPO in the Philippines providing dedicated remote staff and offshore staff services.

The Business Process Outsourcing industry in the Philippines has grown 46% annually since 2006, led by the demand for lower labor costs, a highly skilled and educated workforce, and excellent English proficiency.
Outsourced provides BPO services to international companies predominantly from Australia, the USA and UK and is recognised and respected as a premium provider of Business Process Outsourcing in the Philippines. Outsourced is an official member of the Business Processing Association of the Philippines (BPAP) which is the umbrella organisation for the fastest-growing industry in the Philippines – offshoring and outsourcing.

If you are looking for quality Business Process Outsourcing staffing solutions in the Philippines simply contact us.

How offshoring to the Philippines can have a positive effect on local employment

March 23, 2015

In a recent paper “Does offshoring reduce industry employment?” it was found that offshoring has no effect or a slight positive effect on local employment.

It may be surprising for some, but cost cutting is often not the main driver for offshoring. Almost two-thirds of recent survey respondents said their primary objective was to expand their overall team. Reports have shown that nearly 80% of businesses using offshore resources had retained or increased their local staff (with the average increase in their domestic workforce of more than 200%).


Offshore outsourcing is fueling business growth for SMEs and leading them to invest more in their onshore and offshore staff. Leading companies are focusing less on the cost savings alone from offshoring and focusing more on the total service improvements possible by growing an offshore staff. These service improvements allow them to increase sales, grow as a company and also increase their domestic workforce.

By using affordable staff offshore companies are able to reinvest the savings to grow other divisions of their business. Actually the large productivity gains and increased sales as a result of offshoring are creating new local jobs which are completely offsetting the jobs lost from the original offshoring.

To learn more about offshoring to the philippines simply contact us.

Outsourced provides Exceptional Offshore Staffing services in the Philippines

January 14, 2015


Our mission is to help our clients build successful and profitable businesses. Our team is driven by a passion for being exceptional and providing an uncompromising commitment to quality. Outsourced provides Exceptional Offshore Staffing services in the Philippines and our staff are the best of the best.


Our aim is to be internationally acknowledged for delivering the highest quality offshore staffing services.


We hire smart and determined professionals, and we favor ability over experience. Outsourced maintains an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our Directors and Managers are friendly and approachable with an open door policy creating a hub of the most talented professionals in the Philippines.


  • To be exceptional
  • To deliver the highest quality
  • To be polite and respectful
  • To be the benchmark
  • To enjoy what we do

To utilise our exceptional offshore staffing services in the Philippines simply contact us.

17 Secrets to Boost Business Profitability Through Outsourcing

December 12, 2014

Outsourcing is fast becoming the new global business model. And the main reason is cost. It’s the harsh reality of the current economic environment that has companies looking for new, more efficient ways to do business. If you’re seriously considering to outsource, check out the following guidelines. We’ve come up with 17 powerful secrets behind successful outsourcing.


1. Outsource so you can streamline your processes and focus on your core business tasks. There are tasks every company has to do every day. Tasks that take time and that may be draining your on-site staff who really should be doing far more important things. The time you currently spend on mundane tasks would be better spent developing the core of your business. Outsourcing can take that load off your shoulders.

2. As a business owner, avoid doing it all by yourself. When you’re starting a new company, doing it all yourself is natural, but as you grow you need to hire competent staff to do the work or the company will suffer. So will you. Whether you hire permanent full-time, on-site staff or outsource to freelancers or an outsource company, you need to hire the right people. People who will do the work as well as you, if not better.

3. Outsource your back office tasks to a virtual team. Those daily, mundane tasks are usually ones done by back room staff. Staff your clients never see. So why pay rent for office space to house them? Outsourcing can provide you with the same quality staff and save you money on rent, employee benefits, bonuses and having to deal with nasty office politics.

4. Use technology to collaborate with a remote staff. Technology is great, use it. That’s what it’s there for. Your staff may be scattered over the globe but keeping in touch with them is easy, and economical. You can interface with your staff via Skype, Email, Dropbox and other platforms and it will cost no more than your basic internet connection fee.


5. Extend your company offshore by hiring a team of professionals. There is no reason why your company has to rent or buy office space to house your staff. But not having office space doesn’t mean you can’t have a professional team. And just because your employees are in foreign countries doesn’t mean they won’t be professional or at the top of their game either.

6. Know the right time to outsource. This is vital. Don’t outsource until you know exactly which tasks your company really needs to handover to a virtual team. If you outsource too late you risk having to retrench permanent, on-site staff who won’t be happy about that at all. Here at Outsource Philippines, we can help you make the transition at the right time.

7. Gradually scale upwards. Growing too quickly is often the death knell to companies. Without the infrastructure to handle the expansion the company will collapse. The same could be said about outsourcing. Take the time to find the perfect outsource company or freelancer that best fits with your company. One that provides you with the service you’re looking for. When you’re happy with that, outsource tasks one at a time. Don’t flood the freelancer with work too quickly until you’ve ascertained that they can handle the pressure and the deadlines and still produce the quality of work you’re expecting.

8. Decide carefully which business processes to outsource. This goes hand-in-hand with not doing all the work yourself. Time spent assessing which tasks to outsource and which to keep in-house will be time well spent. There are some tasks that a virtual team can handle easily, but there are others that should and must be handled by yourself or your on-site staff. Here at Outsourced PH we can help you make those assessments.


9. Know the strengths and weaknesses of your business. Only a boss who knows both of these equally well, and how to work with them or around them, will succeed. When outsourcing, find the company or freelancer that can complement your strengths or bolster up your company’s weaknesses. Aim to have a well-rounded organisation. Staff shouldn’t just be clones of yourself. You need staff to complement your business and fill the gaps.

10. Outsource tasks that require special knowledge and consumes a lot of time. There are some tasks that take a great deal of time in terms of research. Staff who can do that accurately or have the specialist knowledge to complete the task are expensive to hire as full-time, on-site employees. But when you hire offshore staff it means you can still hire the same person, or a person very similar, but at a more reasonable hourly rate for a specified time only.

11. Find the right partner or outsourcing company. If you decide that outsourcing is the way forward for your company, take the time to find the right partner. Don’t be guided purely by cost. There are a lot of sharks out there. Don’t be naïve. Investigate their company, their CV, check up on them and contact their clients. Yes, you want the best price, but most of all you need the best partner. One who can, for the right price, deliver a perfect product, on time, every time.

12. Know exactly what you are looking for in a remote expert. We can’t stress how important this step is. Just as with permanent, on-site staff you need to make sure the person or company you’re hiring is the right fit for your company, the work you do and the standard you require. If you wouldn’t hire them when they were standing in front of you, don’t hire them over the internet.

13. Communicate clear expectations. Clear communication is an important part of the work place, whether that place is a fixed, geographical location or if it’s a virtual one. Make sure the outsourcing company or freelancer knows exactly what you want, how you want it delivered and what the deadline is. Your clients won’t appreciate it if the job is done incorrectly.

14. Anticipate cost and determine ROI (Return on Investment). Using an outsourcing company or freelancer is as much of an investment as hiring permanent, on-site staff. In these tough economic times people are desperate and will promise you whatever they think you want to hear. If you’re not using a reputable outsourcing firm like Outsourced PH, it may take you some time, and money, to find people that can actually deliver what they promise. Although one of the main reasons companies are turning to outsourcing is cost, there is one golden rule you should never forget – you get what you pay for!

15. Overcome language barriers. Generally speaking, outsourcing isn’t done on home soil. Traditionally, work was outsourced to countries where English is not an official language. Language barriers are the prime reason why clear communication is essential. So much can get lost in translation. Culture may also play an important part in how things are perceived and actioned. Make sure that your communication is clear, understood and precise. The joy of working with Outsourced PH in the Philippines is that English is our official language.

16. Overcome time zone differences. Although tricky, time differences can be easily overcome. Even a 12 hour difference isn’t too much of a hassle. It does mean that any concept you might have of working a 9 – 5 job will be blown out the water, but with Skype, Email and a bit of understanding different time zones are still workable. One thing you should always bear in mind though is deadlines and how time zones affect the delivery of work. If it’s Tuesday in Manila, it’s still Monday in Johannesburg and Sunday in Los Angeles. It’s very important to take this into consideration when discussing a deadline with your client.


17. Learn to relinquish some control to your outsourced staff. This applies to any boss, in any organisation, whether it’s dealing with permanent, on-site staff or virtual offshore staff. You need to have the team spirit because can’t do it all yourself. But be wise. There are some things you must never relinquish control over – like your banking details and permissions.

Now that you have the foundations of outsourcing and you think this might be perfect for your company, contact us and let’s chat about how we can help you.

3 Tips to Make Offshore Staffing in the Philippines a Success

December 8, 2014

1. Communication Is Key

Regular communication with your offshore staff will result in better outcomes. We recommend our clients have daily meetings with their staff to ensure open communication about the status of current tasks. This status update allows you to keep track of progress, become aware of potential challenges and coordinate efforts to resolve difficult or time consuming issues.

outsourcing communication

Following agile management processes, meetings are best kept short and to the point. Less than 15 minutes should be adequate. Three key points to discuss are:

  1. What did you accomplish yesterday?
  2. What will you do today?
  3. Are there any obstacles impeding your progress?

Video calls with your offshore staff are free and simple. Outsourced staff are provided with high quality headsets and have access to the best technologies to ensure there are no limits to your communication with them.

2. Give Them Training

bpo training
We have witnessed first-hand a plethora of clients who make offshore staffing in the Philippines a huge success. We have also seen a handful of others who throw their staff in the deep end and hope they can swim. Without a doubt, those who invest time in staff training reap the rewards of a more effective team.

All our clients are welcome and encouraged to visit our offices in the Philippines and to sit with their staff during the training phase. This could be a few days or several weeks, depending on your training program. Some clients even treat staff with flights to their country, which is a life-changing experience for most Filipino’s who typically never have the luxury or opportunity to leave the Philippines.

If you don’t have the funds or time to see them in person, technologies like Skype allow you to have a virtual meeting with them. Just ensure you dedicate some time, especially in their first weeks (and ongoing) to training as you would with your local staff.

3. Make them part of the team

bpo team
Your Outsourced staff are 100% dedicated to you and your company. Every day when they start they will report directly to you and live and breathe your brand. To get the best out of your Outsourced staff, it is important to treat them as a full time member of your team and not as a detached offshore contractor. Ways to do this include providing them with an @yourbusiness email address, inviting them to team meetings, including them in company announcements and sending them your branded shirts and pens – trust me, they will wear them with pride!

Your Outsourced staff in the Philippines will be loyal and proud members of your international organisation. They are part of your global team and it’s beneficial to make them feel appreciated and involved.

For more information or to start your own team in the philippines simply contact us.

Philippines Offshoring – Reasons To Hire Remote Staff from the Philippines

October 24, 2014

remote staff philippines

In any kind of business, there are two major factors that could spell the difference between failure or success. The first is cost, and the second is quality. Managing cost while maintaining or increasing quality can be a very tough challenge. Outsourcing, also known as offshoring, is one of the best solutions available to business owners who want to become more cost-effective without sacrificing quality. Through this process, companies can provide a top quality service to their clients while keeping their expenses at bay.

There are three main benefits of outsourcing:

  • Cost saving for businesses. Overhead costs can be lowered significantly by hiring remote staff.
  • Outsource technical and support tasks so you can focus on management and marketing
  • Hire dedicated specialists who can be an extension of your on-site team

Why The Philippines?
When it comes to offshoring, business owners have found many advantages in choosing the Philippines as an ideal location to hire their remote staff. World class companies in various industries follow this business model, and here are some of the reasons why:

  1. The Philippines is the third largest English speaking country in the world (in terms of English speaking population). This level of language proficiency translates into smooth working communication with minimum to zero barriers.
  2. The Philippines every year there are thousands of fresh college graduates particularly in the IT, technology, marketing and administrative field. There are also seasoned workers who have the experience to take charge of teams or manage end-to-end projects. This presents a huge opportunity for foreign businesses to utilize this endless pool of talent.
  3. The Philippines is conducive to the outsourcing industry. The culture is hospitable, and the country welcomes foreign business investors with open arms. This is because business process outsourcing (BPO) contributes a great deal to the country’s yearly gross domestic product. Offshoring is a win-win for both the business investors and the locals who are working in the Philippine BPO field.

How to Get Started With Outsourcing
Setting up your own physical office and business operation in the Philippines takes a lot of legwork. However, you can skip all the hassle by simply working with an “offshoring provider”. does the hiring of your Philippine remote staff on your behalf. They then assign your staff to work in one of their business class advanced offices in Manila’s prime locations. You have access to your remote team on a full time basis through teleconference and your preferred project management tools.

Aside from providing the office space, Outsourced also spares no expense in giving your remote staff everything they need to perform quality work for you. Tools and amenities like cutting edge computer equipment, fast internet, video conferencing tools, pantry and coffee – are all provided to your staff, so they can focus on fulfilling your business needs. also manages the payroll, HR support, daily time records, and local government compliance of your employees.

Working with Outsourced is the ultimate “shortcut” and quality assurance approach to achieving your offshoring business requirements and hiring a dedicated remote staff without going through the hassle. Simply contact us for more details about our offshore staffing services.

BPO Philippines – Business Process Outsourcing in the Philippines

September 16, 2014

In any kind of business, there are two major factors that could spell the difference between failure or success. The first is cost, and the second is quality. Managing cost while maintaining or increasing quality can be a very tough challenge. Outsourcing, also known as offshoring, is one of the best solutions available to business owners who want to become more cost-effective without sacrificing quality. Through this process, companies can provide a top quality service to their clients while keeping their expenses at bay.

bpo outsourcing philippines

There are three main benefits of outsourcing:

  • Cost saving for businesses. Overhead costs can be lowered significantly by hiring remote staff.
  • Outsource technical and support tasks so you can focus on management and marketing
  • Hire dedicated specialists who can be an extension of your on-site team

Why The Philippines?
When it comes to offshoring, business owners have found many advantages in choosing the Philippines as an ideal location to hire their remote staff. World class BPO companies in the Philippines various industries follow this business model, and here are some of the reasons why:

  1. The Philippines is the third largest English speaking country in the world (in terms of English speaking population). This level of language proficiency translates into smooth working communication with minimum to zero barriers.
  2. The Philippines every year there are thousands of fresh college graduates particularly in the IT, technology, marketing and administrative field. There are also seasoned workers who have the experience to take charge of teams or manage end-to-end projects. This presents a huge opportunity for foreign businesses to utilize this endless pool of talent.
  3. The Philippines is conducive to the outsourcing industry. The culture is hospitable, and the country welcomes foreign business investors with open arms. This is because business process outsourcing (BPO) contributes a great deal to the country’s yearly gross domestic product. Offshoring is a win-win for both the business investors and the locals who are working in the Philippine BPO field.

How to Get Started With Outsourcing
Setting up your own physical office and business operation in the Philippines takes a lot of legwork. However, you can skip all the hassle by simply working with an “offshoring provider”. does the hiring of your Philippine remote staff on your behalf. They then assign your staff to work in one of their business class advanced offices in Manila’s prime locations. You have access to your remote team on a full time basis through teleconference and your preferred project management tools.

Aside from providing the office space, Outsourced also spares no expense in giving your remote staff everything they need to perform quality work for you. Tools and amenities like cutting edge computer equipment, fast internet, video conferencing tools, pantry and coffee – are all provided to your staff, so they can focus on fulfilling your business needs. also manages the payroll, HR support, daily time records, and local government compliance of your employees.

Working with Outsourced is the ultimate “shortcut” and quality assurance approach to achieving your offshoring business requirements and hiring a dedicated remote staff without going through the hassle. Simply contact us for more details about our offshore staffing services.

Offshore Staffing, Remote Staff Leasing Philippines

August 7, 2014

Outsourced provides quality full time Remote Staff Leasing services in the Philippines. Your quality Remote Staff report to you daily from our advanced offices in the Philippines and are 100% dedicated to your business.

staff leasing
Outsourced provides Offshore Staffing services which provide your Remote Staff with the best facilities, equipment and support to ensure they can deliver the highest quality results to consistently exceed your expectations.

The Outsourced Support Team consists of Operations and Client Services, Payroll Processing and Accounts, IT Management, Recruitment, Human Resource Management and Office Administration. Your Offshore Staffing Support Team is there to ensure your Remote Staff are working efficiently and delivering to your performance expectations and our quality standards.

Outsourced is committed to providing you with exceptional Remote Staff of the highest quality and to ensuring they stay for the long term.

As well as providing staff with a fantastic working environment, generous salaries and health cards (among other incentives) we also organise regular fun team events to ensure they are happy and feel rewarded for their hard work. This is all part of our Offshore Staffing services in the Philippines.

For more information on Remote Staff Leasing Philippines simply contact us.

IBPAP Member – Information Technology and Business Process Outsourcing

July 31, 2014

Outsourced has successfully met all the requirements for becoming a member of the Information Technology and Business Process Association of the Philippines (IBPAP). We are proud to have received our Certificate of Membership.
IT and Business Process Association of the Philippines
As a member of the Association Outsourced will uphold the high ethical standards that the IBPAP stands for – so as to make the Philippines the premier destination for business process outsourcing services.
We have been recognised as a leading Information Technology and Business Process Outsourcing (ITBPO) services company in the Philippines.
If you would like to learn more about our Philippines ITBPO company please simply contact us.

Offshore Staffing And Remote Staff Philippines

February 12, 2014

offshore IT staffing

Outsourced is an outsourcing company that was created due to the lack of outsourcing providers able to provide quality staffing. Outsourced delivers exceptional offshore staffing solutions and provides you with staff of the highest standards.

Outsourced is a leading BPO Philippines Offshore Staffing company providing dedicated quality remote staff to companies around the globe.

By using our offshore staff services your company will reduce internal overheads, distribute risk, improve efficiencies, reduce expenses and be enabled to scale quickly and easily.
The process is very simple.

First, we will discuss your requirements and identify the skills and expertise of the staff you need. Our recruitment consultants work closely with you to ensure your staffing requirements will be delivered.

We will then start the requirement process. We embrace our extensive candidate database and vast networks to find the most suitable and talented professionals in the Philippines. We panel access, test and verify the quality of staff before introduction to any client. We provide quality assurance and ensure exceptional staff placement every time.

Now that you’ve selected your team, they are 100% dedicated to your company and will report directly to you every business day from our advanced offices in the Philippines. You have direct access to your staff and you define the standards by which they work and the systems and processes they should follow. They are effectively an extension of your local team (just located remotely).

We manage all the paperwork and provide your staff with the best facilities and equipment. We have spared no expense to ensure your remote staff are comfortable and able to perform their work effectively and efficiently. Our spacious open plan offices are supported by advanced network infrastructure, fast internet, follow best IT practices, and your staff are provided with the best technology and equipment.

We provide ongoing HR services, organise exciting corporate events and provide incentives to ensure long term staff retention. We are dedicated to finding and securing exceptional staff and ensuring they will stay with you for years to come.

With outsourced housing and managing your remote staff we are able to help you grow your business effectively and affordably, there by giving you a powerful competitive advantage.

Offshore IT Staffing Services

Outsourced can help you offshore practically any type of job function, though we specialise in the placement of exceptional I.T staff, which includes roles such as:

We also cover a wide range of professional service and back office functions including;

Outsourced is a BPO solutions company that only employs the best staff, and is dedicated to quality assurance and delivering exceptional staffing solutions. This focus on quality has attracted some of the most talented staff in the Philippines and clients from all over the world. You now have the exciting opportunity to grow your business with Outsourced.

For more information on our Outsourced IT Services and how we can help you grow your business contact us now.

Hire a Market Research Analyst in the Philippines

December 5, 2013

Outsourced is a professional offshore staffing company specialising in the placement of quality technical staff. If you are looking for a Market Research Analyst to complete tasks such as analysing market trends, research reporting, market research and data gathering then Outsourced can definitely assist.

With Outsourced your staff report directly to you full time daily from our advanced offices in Manila, Philippines. We only employ the best and provide exceptional offshore staffing solutions.

Your full time Research Analyst can prepare research publications, gather information and maintain databases and produce high quality market research.
For more information simply contact us now.

Hire a Data Management Analyst in the Philippines

Outsourced is a professional offshore staffing company specialising in the placement of quality technical staff. If you are looking for a Data Management Analyst to complete tasks such as database encoding, data mining, data research, data analysis and data quality improvement then Outsourced can definitely assist.

With Outsourced your staff report directly to you full time daily from our advanced offices in Manila, Philippines. We only employ the best and provide exceptional offshore staffing solutions.

Your full time data analyst can be responsible for tasks such a searching, procuring, processing, comprehending, synthesizing and transforming large quantities of information into meaningful data.

Your Research Analyst can produce high quality market research, prepare research publications, gather information and maintain databases, conduct market re
For more information simply contact us now.

Hire Joomla developers. Joomla Development in the Philippines

October 31, 2013

Joomla is an open-source Content Management System (CMS) which has been downloaded over 35 million times and is used by leading organisations such as the High Court of Australia, Barnes & Noble and Heathrow Airport. It is currently the second most used CMS in the world (after WordPress).

If you are looking for Joomla developers in the Philippines then you have come to the right place. Outsourced allows you to hire Joomla developers who will work full time for you from our office in Manila, Philippines. We place exceptional Joomla Web Developers who specialise in Joomla Development and who will provide exceptional code quality and service.

Joomla is written in PHP and stores data in a MySQL database. Outsourced can provide expert PHP/MySQL Developers who specialise in Joomla Development. We focus on placing web developers of the highest standards and provide exceptional offshore staffing solutions. For more information simply contact us.

Happy client testimonials

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."