How to build a successful offshore team in the Philippines

November 17, 2020

One of the best ways to boost productivity, reduce costs and maximise growth is to supplement your staff with an off-shore team of specialists in the Philippines. Managing an off-shore team, however, isn’t always intuitive. So here are ten tips that will help you get the best out of your off-shore team.

1.    Treat your offshore employees as part of your team

The best way to integrate your off-shore employees is to treat them no different to your on-shore employees. So, for example, ask them to meetings and include them in company announcements. That’s because, despite being employed by Outsourced, your full-time off-shore team is 100% dedicated to your company.

2.    Get to know them personally

Don’t treat your off-shore employees like a number. Instead get to know them, as you would your on-shore team. Find out about their family, hobbies, goals and what they do to relax and have fun. The more you understand your off-shore team, the better their integration and the higher your gains.

3.    Learn about the Philippines culture

Understanding the Filipino culture is key to unlocking their potential. So for example, it’s important to know that whilst most Filipinos speak fluent English, they don’t always understand slang words. Also, most are Catholic, so they prefer not to work on Sundays and Christian holidays. Many can also travel up to two hours on unreliable public transport to arrive at work, so it’s understandable if they are a few minutes late.

4.    Communicate daily with your off-shore team

Nominate a staff member in the local area to keep in touch with your off-shore team every day. This means that problems won’t become overlooked and everyone is on the same page.

5.    Get your on-shore team on side

When your on-shore employees don’t feel threatened by your off-shore team, but realise they are there to help them (not replace them), everyone’s performance levels lift.

6.    Visit your off-shore team in the Philippines

Integration becomes easier when you attend team bonding or training events with your off-shore team. To facilitate team bonding, Outsourced invites our clients to join monthly team events where they meet and get to know their Filipino team. We have clients visiting us all year round, as they cycle through the Philippines!

7.    Don’t underpay your off-shore team

Whilst salaries in the Philippines are approximately 75% of your on-shore team, you really do get what you pay for! So don’t opt for the cheapest employees, instead hire the best candidates you can afford.

8.    Assign a local Filipino team leader

If you ensure that one of your first hires has leadership qualities, they can help to build your off-shore team as well as help with cultural differences. They can be responsible for training, leading and monitoring your off-shore team’s daily tasks, becoming your main point of contact.

9.    Create clear systems and processes

If you train your off-shore team correctly, there won’t be any mishaps or misunderstandings later down the line. So create clear systems and processes and a set of training modules that will pave your way to success.

10. Appreciate your entire team

Treat your of-shore team as you would your on-shore team with positive feedback and encouragement that creates a good working relationship and increased productivity. A simple ‘Thank You’ can go a long way to solidifying your team and maximising their dedication to your business.

For more information on building your own off-shore team in the Philippines, contact Outsourced today.

Hiring A Remote Transcriptionist in the Philippines Helps Boost Your Business

September 2, 2020

remote transcriptionist philippines, medical transcription, legal transcriber - outsourced ph

Would your business benefit from hiring a remote transcriptionist in the Philippines? Most business owners are so busy dealing with the day to day tasks of running their company that they have limited time at their desk. This means that all the usual reports and correspondence entailed in running a business still needs to be completed, even though you are working as hard as possible to get everything done.

Knowing that you can’t get all the paperwork and correspondence completed within a reasonable timeframe, however, can be very stressful, particularly when it’s all piling up on your desk. This is where a remote transcriber can make a huge difference to your day and your stress levels.

Whether you suffer from a lack of time or poor typing skills (maybe a combination of both?) a remote transcriptionist in the Philippines is the logical solution.

How can a remote transcriptionist help your business?

Instead of worrying about keeping up with all the written correspondence stacking up on your desk, you could be outsourcing to a transcription service. As a business owner, leaving all the mundane and time consuming tasks to other people is a much more beneficial use of your time. This is where a remote transcription specialist can make all the difference.

It’s a very practical solution for someone who is time poor and lacks fast typing skills. That’s because all you need to do is record your reports, letters or other written correspondence into a recording device. Then you send these recordings to your remote transcriptionist who transcribes, formats and edits them, presenting you with completed copies for your approval. Outsourcing transcription services can save you a significant amount of time every day, allowing you to focus on growing your business and boosting production, rather than writing reports and letters.

There are three main types of full-time remote transcription specialists: medical, legal and business.

Medical transcription – remote workers

Many doctors and other healthcare professionals benefit from hiring specialists in medical transcription. Remote workers in the Philippines are highly educated and speak multiple languages fluently, particularly English. Hiring one of these experts in medical transcription means that you can complete all your written correspondence quickly and efficiently. These include referral letters, patient notes and updates, as well as follow up reports, even verbal notes on conferences and meetings or AV sources.

Remote legal transcriptionist

Lawyers or solicitors can also benefit from hiring a remote legal transcriptionist. Even though you can charge clients for the time it takes you to complete written correspondence yourself, it’s a poor use of your time. Items such as legal documents, depositions, AV recordings of court hearings, journal articles and other general legal correspondence can all be recorded and sent to your remote legal transcriptionist.

Business transcription in the Philippines
Offices are another area where there can be a massive amount of correspondence that never seems to disappear! These include meetings and seminars, as well as correspondence with clients, suppliers, accountants, banks, investors and so on. All of this can be sent to your full-time business transcription specialist in the Philippines, leaving you to attend to more important tasks.

Outsourcing transcription services is one of our specialities, so if you want to hire a remote transcriptionist in the Philippines, contact Outsourced today.

How can a remote translator or interpreter help your company in the Philippines?

August 4, 2020

remote translator and interpreter - Outsourced PH

Have you ever needed to translate documents into another language for your company? Unless you have an in-house translator or an existing employee who is capable of doing this work for you, it can be an expensive exercise. One-off translation jobs are often outside the scope of many businesses, simply because of the expense involved. The solution is to hire a remote translator or interpreter in the Philippines, someone who is paid for the work they perform, but is always available whenever needed.

Outsourced provides a wide range of remote translators and interpreters for a variety of companies in the Philippines. It’s a very cost effective strategy, because we do all the hard work to locate the right employee for your company, whilst you benefit from having a dedicated offshore translator or interpreter on your team. This approach allows you to avoid the responsibilities of hiring a new in-house employee and also saves you a significant amount of money, over both the short and long term.

That’s because we manage all the recruitment and onboarding processes and your translator or interpreter even works locally at Outsourced. We provide all the resources, technology and infrastructure they need to perform their role with your company, whilst you simply give them a list of tasks to complete. It’s a very workable solution that is very popular with lots of companies in the Philippines

What type of work can a remote translator or interpreter perform for your company?

It’s important to note that the terms translator and interpreter, whilst often used interchangeably are in fact different. A translator deals with written text and an interpreter with the spoken word. Outsourced provides both remote translators and remote interpreters

So a remote translator can perform a variety of tasks for your company. These include translating legal documents, such as case reports, witness statements, depositions, judgements, and so on. They can also translate medical and healthcare documents, financial documents, contracts, advertisements, brochures, manuals, installation instructions, and even audio visual content. Interpreters work in a variety of different industries, from banking and finance to healthcare, travel, tourism, entertainment, gaming, science, research, ecommerce and manufacturing. A remote interpreter on the other hand, interprets any audio visual or taped reports or communications into text in multiple languages.

Whilst a proficient remote translator can convert your documents into multiple languages and a remote interpreter can convert all your recordings into text and multiple languages, they also need a deep understanding of your particular sector. This ensures that your translations and interpretations are perfect. For example, the healthcare, medicine, banking and finance sectors use particular terminology that needs to be impeccably understood, otherwise it may not be translated or interpreted incorrectly. At Outsourced, we ensure that your shortlist of candidates contains experienced and skilled translators or interpreters, all matching your fixed criteria. 

An Outsourced a remote translator or interpreter can help with many tasks, some of which include the following:

  • Document translation
  • Medical interpreting
  • Court interpreting
  • Business document translation
  • Software localization
  • Website translation
  • Government translation
  • Personal document translation
  • Transcriptions

If you haven’t seen the type of translation or interpretation expertise you need in the above list, simply give us a call and we will find the right person for your requirements. We have a very large network of certified remote translators and offshore interpreters and are continually adding more, as demand grows. 

For more information on hiring a remote translator or a remote interpreter for your company in the Philippines, contact Outsourced today.

How to boost productivity & lower costs with a flexplace working environment

July 31, 2020

Did you know that more than 60% of workers support a flexplace working environment? With this arrangement, employees no longer need to work exclusively from the office, but instead are able to work remotely. This arrangement can also be called telework, telecommuting, work from home or remote work. It’s fair to say, however, that a flexplace working environment has always been a contentious issue for many employers. Nevertheless, the COVID-19 pandemic has clearly demonstrated that remote working is a viable business model.

As restrictions begin to lift and businesses are starting to reopen, this hybrid working model may help employers navigate the post-lockdown world. It’s a strategy that has the potential to not only help keep everyone safe, but also boost productivity and reduce a company’s overall operating costs in the Philippines.

What is the flexplace business model?

This arrangement allows employees to spend part of their working day, week or month working outside their normal working environment. So if people normally work in an office, they can be given the option of working from a pre-approved location, usually their home office. It’s important that employees understand that if they sign up for the flexplace business model their workload doesn’t change. They are still expected to manage the same workload at the same level of quality as if they were in their normal working environment.

What are the benefits of a flexplace business model?

Whilst most employees are looking forward to returning to work, it’s apparent from local studies that a large proportion of employees would prefer to work at home, either full-time or at least one or two days a week. Remote working allows employees to configure a more balanced work/home lifestyle that involves less commuting and more time spent with their family. Employers also benefit from this model because research has shown that productivity increases, infrastructure costs go down and employee health and wellness improves.

It might not be a surprise to learn that people over 60 years of age actually prefer to work from home at least 80% of the time (some also want to work at home all the time). However the largest and youngest segment of the workforce, generation Z (those born between 1995 and 2010) also support working from home with nearly 75% supporting this model. Having said this, more than 30% of baby boomers, gen X and millennials also support working from home full-time, whilst another 30% support a flexplace model.

What are the concerns of a flexplace business model?

There are two main concerns with a business plan based on working remotely. These are the infrastructure, technology and resources each employee requires to fulfill their role when working from home, and how to ensure that sufficient security systems are in place to guard your company’s data. However, when you hire remote workers from Outsourced, we provide all the resources, infrastructure and technology they need to fulfil their role with your company. We also work with you to ensure that all company data is fully secure.

If you want to explore a more permanent flexplace model for your company in the Philippines, contact Outsourced today.

Do you need to hire a remote Personal Assistant in the Philippines?

hire a personal assistant Philippines

If you are so busy that you can’t fit everything into your working day, then you need a remote personal assistant in the Philippines. Even if you can get everything done, but you are so tired that you have no energy left to relax with your family and friends at the end of the day, you can benefit from a virtual assistant. Of course, if you simply want to free up your time by cutting down on the boring and time consuming tasks in your day, an offshore personal assistant is the ideal solution.

What tasks can a remote personal assistant perform?

There are so many roles that an offshore virtual assistant can perform for you, it’s hard to know where to start! For example, they can perform all your office admin tasks, such as bookkeeping, payroll, invoicing and paying bills. They can also check and respond to customer emails, initiate chat support, build databases, schedule appointments, maintain your calendar, and so on. Your personal assistant can also proofread documents, create forms, surveys and spreadsheets, write blogs, produce marketing material, generate how-to guides, manage your social media networks and so much more.

It doesn’t matter whether you run a large company or are a sole trader, a start-up owner or entrepreneur. If there are tasks that you can’t or don’t want to do yourself, a remote personal assistant is the solution.

How to hire a remote virtual assistant in the Philippines

Outsourced has all the experience and contacts you need to hire your own remote virtual assistant. All you need to do is provide us with a list of tasks that you want performed and we present you with a shortlist of candidates. All these potential employees will have the experience and qualifications needed to fulfil their role in your company. You select the candidate that best matches your criteria and we onboard them with your company.

Your new offshore virtual assistant will soon become a dedicated member of your team, operating remotely from Outsourced. We provide all the resources, technology and infrastructure they require to fulfill their role, managing HR, payroll, sick leave, and so on. All you need to do is to provide them with a list of tasks and oversee their work. You will quickly wonder how you ever managed your day without a remote vertical assistant.

What are the benefits of hiring a remote personal assistant?

Apart from freeing up your time by having a remote personal assistant perform a multitude of tasks that you would otherwise need to perform yourself, this strategy helps your company to save money. That’s because you don’t need to pay for the recruitment, onboarding and HR processes. You also avoid the responsibilities that come with hiring permanent in-house employees. You can even hire a virtual assistant for a set period of time, part-time or full-time with no issues when the contract ends. Hiring a remote personal assistant is a very flexible model that allows you to increase or decrease your staffing levels to match your current business needs.

For more information on hiring a remote personal assistant or virtual assistant for your business in the Philippines, contact Outsourced today.

What Is The Difference Between Service Desk, Help Desk and Desktop Support?

July 17, 2020

Does your business have a service desk, help desk or desktop support service? Many small to medium sized businesses rely on their business technology to keep their operations running at peak efficiency. Whether it’s your customers or employees, everyone needs your company’s servers, applications and databases to be available as needed. When something goes wrong, however, customers and employees rely on an IT tech support system to fix the problem. 

So who should they call when things go wrong? With limited budgets, many small to medium sized businesses are short staffed and can’t afford an in-house IT department to troubleshoot technical issues. This is where a remote service desk, help desk or desktop support service becomes valuable, because these offshore services help to cut costs while still providing a top level service to your customers and employees. 

Once you realise that you need some type of support service, you might wonder which you need: a remote service desk, help desk or a desktop support service? Whilst Outsourced provides all three of these remote support services to companies in the Philippines, it’s often difficult to know which type of service suits your needs better, in fact it can be quite confusing! So let’s take a look at each of these support systems in turn, so you can make an informed decision for your business.

How can a remote help desk service help your business?

Basically, a remote help desk is the first point of contact for both employees and customers who need IT help. There are two ways to set up this type of support. Your first option is to set it up so that the help desk simply triages problems and refers each caller to the appropriate department. Your second option is that the person manning the help desk can deal with basic problems, which if they become too complex are escalated to a specialist department. In essence, a help desk is focused on quickly resolving the needs of customers and employees, as well as minor technical issues and incidents.

How can a remote service desk help your business?

Whilst a remote help desk focuses on providing help to customers and employees, a remote service desk is focused on providing a smooth operating service. You might think that there’s not much difference between these two support systems and in some businesses, they do blend into one, but there is a practical difference between these two services. So a service desk tends to take a broader view than the help desk that is focused on resolving an employee or customer’s needs. This means that they look at the wider business needs of the company with a focus on improving IT and business processes across the company. They also respond to requests from the help desk to deal with more complex customer or employee IT problems.

How can a remote desktop support service help your business?

Remote desktop support on the other hand focuses on resolving software related issues on both customer and employee computers, as well as issues with the company’s printers, phones and network. It’s a more customer orientated service than the help desk or service desk and is becoming more popular in the Philippines, as companies realise the savings that can be made by using this type of strategy. 

For more information on hiring a remote service desk, help desk or desktop support service for your company, contact Outsourced today.

The Difference Between a Remote Paralegal and Legal Assistant in the Philippines

Remote Paralegal, Remote Legal Assistant Philippines

The lines between a remote paralegal and a remote legal assistant in the Philippines often tends to be blurred, as they can perform similar roles. There is a distinct difference in these roles however, with paralegals being more focused on legal tasks and legal assistants on more administrative tasks. Each performs many of the tasks that a lawyer would have to undertake if they worked alone, but neither can practice law, provide legal advice to clients or sign legal documents. So what are the real differences between a remote paralegal and a remote legal assistant and which is best for your company’s needs?

Remote paralegal vs remote legal assistant

If you’re expanding your practice or legal department, you might need more lawyers, but you will definitely need more people to help your lawyers perform their work. This is where paralegals and legal assistants come into the picture, because they support the work performed by your lawyers. 

For example, you would engage a remote paralegal because your lawyer needs a significant amount of help with their legal work. Even though paralegals have the qualifications and experience to perform some legal work, they must operate under the supervision of a lawyer. On the other hand, if you need more administrative support for your lawyers and paralegals, you would employ a remote legal assistant

To be a paralegal in the Philippines requires the completion of a bachelor’s degree in paralegal studies, law, political science or similar qualification. To become a legal assistant doesn’t require any qualifications, although degrees are looked on favourably, and skills such as word processing and filing are usually necessary. 

Some of the duties performed by a remote legal assistant are as follows: preparing case studies and pleadings, organising materials for case reviews, drafting and proofreading agreements and other legal forms, scheduling appointments, updating calendars, establishing and organising files, communicating with clients, managing invoices and billing clients. 

In comparison, many of the duties performed by a remote paralegal are those that would be performed by a junior lawyer under the guidance of a senior lawyer. These can include planning, developing and managing cases, legal research, drafting legal correspondence and pleadings, conferencing with clients, analysing and summarising documents, preparing for and assisting at trials, and locating and interviewing witnesses. From these two descriptions, the difference between these two roles is clearly obvious; legal assistants have a more administrative focus, whilst paralegals have a more legal focus. 

The top skills needed by a remote paralegal include a sound knowledge of legal terminology, as well as an understanding of the Philippine’s legal procedures. Strong communication, research and organisational skills are also required. A remote legal assistant, however, usually requires communication, technical (word-processing, spreadsheets and invoicing), research, writing and organisational skills.

Paralegals and legal assistants are both crucial roles within a law practice or in-house legal department, however there’s a distinct difference in their qualifications, skill mix and pay scales in the Philippines. 

For more information on hiring a remote paralegal or remote legal assistant in the Philippines for your company, contact Outsourced today.

Benefits of hiring an offshore logistics coordinator in the Philippines

July 6, 2020

Have you considered hiring an offshore logistics coordinator in the Philippines for your company? Offshoring or hiring a remote logistics coordinator has become an increasingly viable business model for many companies across a variety of different sectors. In fact, any business with a supply chain can benefit from hiring an offshore logistics coordinator, analyst, officer or clerk.

An offshore logistics coordinator manages, monitors and plans projects, people and processes, depending on the industry in which they work. Their roles revolve around purchasing orders, managing inventories, warehousing, distribution and transportation. They can respond to customer enquiries, review purchase orders, prepare invoices, and communicate with airlines, trucking and shipping companies. Whilst your revenue depends on your supply chain, your supply chain depends on the expertise of your remote logistics coordinator

Benefits of hiring a remote logistics coordinator

As a key element in streamlining your supply chain and outperforming your competitors, you need people who are qualified, experienced and hardworking in these roles. Offshoring these positions to the Philippines means that you not only leverage local expertise, but you also significantly reduce your costs. 

Whether you want a remote logistics analyst, clerk, officer or coordinator, there are a number of distinct advantages to offshoring these roles. These benefits include reduced operational costs, refocussing on your core business objectives, access to overseas talent pools, increased capacity and greater service quality.

  • Reduced operational costs: Relocating your logistics operations overseas allows you to take advantage of the lower costs in the Philippines. These costs include wages, infrastructure and IT, all of which can be very expensive in your home country. Offshoring allows you to operate your logistics department more efficiently and cost effectively for less financial outlay. 
  • Refocussing on core objectives: When your senior staff no longer need to pick up the slack in your logistics department, they can turn their focus to achieving your core business objectives. Hiring an offshore logistics officer, clerk, analyst or coordinator allows you to streamline your operations, because senior staff no longer need to multi-task. Essentially, you can leverage the strengths of your in-house and offshore staff to increase productivity and reduce costs. 
  • Access to overseas skilled workers: When the local talent pool is limited, offshoring lets you expand your operations by accessing skilled professionals in the Philippines. An offshoring company can recruit staff who are highly qualified and experienced in logistics, ensuring that your department not only works more efficiently, but also quickly increases its capacity.
  • Increased capacity: When you want to grow and expand your business, whether regionally, internationally or even globally, you need an organised supply chain and a sophisticated logistics department. Hiring an offshore logistics coordinator in the Philippines gives you the expertise your company needs to increase capacity and gain an edge on your competitors.
  • Greater service quality: Providing value to your customers means that your products are delivered promptly. A remote logistics coordinator has the expertise to finetune your operations by improving efficiency, cutting costs, optimising service quality and essentially, streamlining your business.

For more information on hiring an offshore logistics coordinator in the Philippines for your company, contact Outsourced today.

Hire C# Developers and C++ Engineers in the Philippines

June 30, 2020

C++ (or C with classes) is a general-purpose language and an extension to the C programming language. C# (pronounced as C sharp) is a general-purpose programming language, mainly designed for creating programs that execute on the .NET framework. 

While C++ is an object-oriented language, C# is considered a component-oriented programming language. C++ compiles into machine code, while C# compiles to CLR, which is interpreted by ASP.NET. C++ requires you to handle memory manually, but C# runs in a virtual machine which can automatically handle memory management. 

At Outsourced we have experience hiring professional C# Developers and C++ Engineers in the Philippines who have experience developing desktop applications, windows applications, games, web browsers, database software, operating systems and much more. 

If you are looking for the best C# Developers for hire in the Philippines, then look no further than Outsourced. With Outsourced you can hire a full time dedicated remote home-based C# developer or an office-based C# development team. 

We have experience hiring various offshore C# and C++ developer roles such as: 

– C# Developer – C++ Software Engineer – .net Developer (C#, SQL) – Software Developer (C++) – Java/C++ Developer – .Net C# / React Full Stack Developer – Full Stack Developer (.net, C#) – C++ Linux Developer – .NET Developer (C# and Angular) – C# .Net Developer 

If you are looking to hire a C++ engineer in the Philippines, Outsourced has vast experience hiring the best C++ Engineers for our international clients. Your offshore staff will be 100% dedicated to you and report to you daily either from home or one of our advanced offices in Manila, Philippines. 

With offshore C# developers and C++ developers in the Philippines you can save up to 75% compared to hiring locally. Your remote C# and C++ developers will have the skills and 

experience you need, whether you need to hire a .NET Developer, C#, C++, C, Software Engineer or Full stack developer. 

Whatever you need done, Outsourced will hire the best C# engineers and C++ developers in the Philippines for your requirements. To learn more about our process and hire a talented remote developer simply contact us.

Offshoring vs Outsourcing In The IT Industry

June 29, 2020

If you are ready to expand your IT company and take on more work, you might be considering offshoring vs outsourcing. Given changes in the global economy and recent advances in technology, both of these strategies are becoming more and more popular. There’s definite benefits to both of these strategies, but which is right for your IT company?

What is offshoring and outsourcing?

Both of these strategies are based on leveraging the experience of outsourcing or offshoring companies to engage additional IT staff, often people who are specialists. These new staff are qualified and experienced and have been vetted thoroughly by the hiring companies. It’s a good way to reduce your recruitment expenses and hire employees for additional IT work.

Why do IT companies use outsourcing?

Outsourcing is popular with IT companies that don’t have the resources to manage a project themselves, so they outsource this work to a third party company. This company is located and hired via an outsourcing company who specialise in finding the right staff for the job. The hired company takes control of the project using their own employees and resources to complete the work.

Outsourcing pros and cons

The main advantages of outsourcing is that saves IT companies a significant amount of time and money, otherwise spent on the resources needed to complete these additional projects. As you can imagine, it’s costly to purchase new IT infrastructure and can be stressful finding the right specialists for the project. On the flip side, your IT company loses control over the project, because it’s now in the hands of the outsourced company. So if you want to expand your business and keep projects in-house, outsourcing isn’t the best strategy.

Why do IT companies use offshoring?

Offshoring is different from outsourcing because it allows IT companies to move some of their operations overseas, reducing their costs and leveraging local expertise. This is a strategy that’s becoming more popular with many IT companies, regardless of their size, simply because it makes good business sense. It works because your IT company can contract a third party IT company in another country to perform various tasks, leveraging the overseas company’s lower operational costs.

Offshoring pros and cons

Offshoring benefits include reduced operational costs as work is relocated overseas, allowing your core staff to refocus on your company’s main business. Capacity issues are also resolved, service quality enhanced and your company gains access to intellectual capital and talent pools that may not exist locally. The only real disadvantages of offshoring relates to different time zones and language issues. However, both of these can be overcome quite easily, particularly if you contract to companies in the Philippines where most people have a high proficiency in English; they are also willing to work unusual hours to get a job completed.

So which strategy is best for your IT company?

If you want to take on a few additional staff without the responsibility and costs of hiring and employing them yourself, then outsourcing is your best strategy. However, if you want to expand your business offerings at a much lower cost than in your home country, it’s clear that the offshoring advantages mentioned above make it the clear winner. Companies that decide to leverage the offshoring model tend to benefit both short term and long term from reduced costs and access to specialised IT staff.

To find out how you can leverage these offshoring benefits for your IT company, contact Outsourced today.

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Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."