Outsourced Human Resources Services

Employee and employer relations

Maintaining a positive, constructive and fair work environment has been fundamental to achieving our high staff retention rates (>97%). The focus of Outsourced human resources services is to ensure that your offshore team is happy in their work. We offer:

1. Flexible working options
2. Open door policy for issue resolution
3. Generous salaries, benefits and awards
4. Certified as a Great Place To Work
5. Exceptional company culture and premium facilities
6. High retention rates
7. Ethical standards
8. Charity work giving back to the community

Training and development

We recognise that the investment in your remote staff is imperative to the operation and success of your business. Therefore we only offer the top 5% of candidates deemed to possess the superior skill level, culture fit and quality of character essential for your organisation. Our recruitment focus towards the passive candidate allows us to supply quality offshore staffing resources within the top 5% of talent.

Performance management

Outsourced human resources services communicates your performance expectations to your offshore team, monitor their performance and ensure they accomplish your organisation’s strategic objectives.

We use a performance management system to identify, measure and develop the operation of your offshore team and it helps each employee to perform their job to the best of their ability. You can also access the Outsourced staff performance software to monitor your team’s progress in real-time. This software includes:

1. Optional screenshots
2. Idle timeout tracking
3. Productivity monitoring
4. Team scheduling
5. Activity levels and much more

Philippines employment law compliance

We recognise that the investment in your remote staff is imperative to the operation and success of your business. Therefore we only offer the top 5% of candidates deemed to possess the superior skill level, culture fit and quality of character essential for your organisation. Our focus towards the passive candidate allows us to supply quality offshore staffing resources within the top 5% of talent.

Payroll processing

Payroll and tax in the Philippines are complex, for example, did you know employees are entitled to 13 months of pay in the Philippines?. Outsourced human resources services manage the payroll for your offshore team, streamlining the processes and calculating tax, salary and mandatory benefits, to provide you with a simple monthly cost.

Whilst paying your offshore teams salaries, we also ensure that the following mandatory withholding obligations are met:

• Social Security contributions that cover sickness, disability, old age and maternity leave.
• Philippine Health Insurance that provides quality healthcare for all employees.
• Home Development Mutual Fund, a national savings plan that provides short-term loans to employees in the Philippines.
• Employee Income Tax payments.