Australian founder & CEO
Founded in 2012, Outsourced is the creation of Australian CEO & Director Mike Larcher who has over 20 years business experience and success. Mike previous built and sold a leading Multi-Award Winning Digital Agency in Australia and created Outsourced Philippines offshore staffing to deliver projects for some of the world’s leading organisations and brands, including D-Link, Yamaha, HP, Rio Tinto and ANZ Bank (just to name a few). Mike says: “Outsourced was originally created to support my digital agency in Australia, our clients demanded the highest quality, and through the success of my Outsourced team I decided to offer this fantastic Philippines staff outsourcing service to the world.”
Our mission is to provide exceptional offshore staff and premium services that ensure the ongoing growth and success of our clients, driven by our passion for excellence and uncompromising commitment to quality. Our vision is to be internationally renowned for delivering high quality offshore staffing services.
Offshore Staff Outsourcing Philippines
Outsourced is a leading Business Process Outsourcing BPO in the Philippines that provides dedicated full time remote staff and offshore staffing services to international companies of all sizes. We specialise in providing offshore staff of the highest quality who will continue to exceed your expectations ongoing. We provide both remote home-based and state-of-the-art office-based offshore staffing options. We have spared no expense to ensure your offshore staff are comfortable and able to perform their work effectively and efficiently.
For office-based staff our spacious world-class open plan offices are supported by advanced network infrastructure, fast internet, follow best ISO certified IT practices, and your staff are provided with the best technology and equipment. Our support team organises monthly events and bonding experiences to ensure staff wellness and happiness and to assist with our high staff retention rate. We are “Your Outsourced team in the Philippines“.
Superior recruitment outsourcing
Nobody does quality recruitment like we do. It’s the heartbeat of our business and will always be what we’re passionate about. Our unique way of recruitment has been paramount to our offshore staffing success and how we’ve become a leading Philippines Staff Outsourcing provider. Trust your quality Recruitment Process Outsourcing with Outsourced.
Superior talent (top 5%)
We recognise that the investment in your remote staff is imperative to the operation and success of your business. Therefore we only offer the top 5% of candidates deemed to possess the superior skill level, culture fit and quality of character essential for your organisation. Our focus towards the passive candidate allows us to supply quality offshore staffing resources within the top 5% of talent.
Superior recruitment process
The Outsourced superior recruitment process starts from client request, to job creation, candidate search, attraction and promotion, applicant assessment, interview, candidate selection, job offer and ongoing with staff retention.
50+ strong support team
The Outsourced Philippines Support Team consists of 50+ staff from Operations and Client Services, Payroll and Finance to IT Management, Recruitment, Human Resource Management, Legal and Office Administration. The Support Team are there to ensure your staff are working efficiently and delivering to your performance expectations and our ISO certified quality standards.
95%+ offshore staff retention
Outsourced is committed to providing you with exceptional offshore staff of the highest quality and to ensuring they stay for the long term. We are proud to consistently retain more than 95% of our staff with a very low attrition. As well as providing your remote staff with a fantastic working environment, equitable salaries and health cards (among other incentives) we also organise regular team events to ensure they are happy and feel rewarded for their hard work. Employee happiness, retention and productivity increases when we prioritise mental health and well being by mixing work and play.
Outstanding company culture
Outsourced are recognised as one of the Best Places to Work and have achieved Great Place to Work Certification. The Great Place to Work Certification recognises employers who create an outstanding employee experience and offer a great company culture.
World Class Offices in the Philippines
We have spared no expense to ensure your dedicated office-based offshore staff are comfortable and able to perform their work effectively and efficiently. Our world-class premium delivery centres are located in the Philippines and operate 24 hours per day, 365 days per year.
Start-of-the-art technology
Our advanced ISO certified offices utilise state-of-the-art equipment and have 24/7 utility provisions and redundant power capacities. We provide premium and dedicated internet service via Fibre Optic Facilities and a fully-redundant Gigabit Ethernet Network (with secondary failover).
Quality workstations
All office-based staff receive spacious desks, comfortable chairs, the state-of-the-art equipment, dual screen monitors, fast internet and leading ISO certified IT Support.
Modern facilities
Our large open-plan offices include chill-out lounges, meeting rooms, kitchen, eating area, conference rooms, and free coffee to keep everyone alert and productive.
Home-based remote staff outsourcing
As an alternative to your offshore team working from our advanced offices, we also offer full time remote Home-Based staff in the Philippines.
Contact us to learn more about home-based remote staff outsourcing in Philippines.
- Suitable for individuals or small teams (1-10 staff)
- Cost effective (no office costs)
- Greater reach to talent who live anywhere in the Philippines
- Appealing to talent wanting to avoid Manila traffic
- Employee satisfaction (work/life balance)
- Home-based staff typically accept lower salaries
- Environmentally friendly
- Assists with business continuity in event of disaster
Some of our 200+ clients
We have had the opportunity to help some of the biggest brands in the world to outsource to the Philippines and build quality offshore teams.
ISO Certified Data Security
Our ongoing investment in world-class facilities and state-of-the-art IT infrastructure and technology has been a key driver in our long-term business success. As a premium ISO certified provider, all our locations have strict physical and data security measures that meet the highest standards.
- ISO Certified Information security management systems.
- CCTV and Biometrics access
- Disk Encryption, Firewall and Cybersecurity software
- Expandable, upgradable and customized network and security configurations and polices
- Logical & physical security protocols applied across all locations
- Site to site IPSec VPN encrypted connections
- V-LAN segregation of clients, security protocols and redundancy layers
- Vulnerability Management System (VMS) scanning on all network devices and computers.
- Fibre Optic Facilities and Gigabit Ethernet Network
- Multiple leading fully-redundant ISP connections with load balancing
- Virtual Router Redundancy Protocol (VRRP)
Quality management systemsISO 9001:2015
Outsourced has demonstrated that it meets the international regulatory quality requirements and applies the Quality Management systems effectively to be of real benefit to our clients. By ensuring compliance with these standards, Outsourced has regular process audits and management review meetings along with other requirements regarding customer satisfaction surveys, staff trainings, supplier evaluations and staff assessments.
Information security management systemsISO 27001:2013
Outsourced BPO meets the international regulatory Information Security Management System (ISMS) requirements. ISMS is a systematic approach to managing sensitive company and client information so that it remains secure. It includes people, processes and IT systems by applying a risk management process.
Pay it forward
The Outsourced “Pay it Forward” program aims to “Share, Equip and Inspire” the community through various charity outreach activities. The company and employees donate time and resources to those less fortunate. The Outsourced Outreach program has included widening the library of Bagumbayan Elementary School and giving Christmas hampers to the children. The program has also provided equipment and activities at Tahanang Walang Hagdan, a rehabilitation and workshop centre with the aim of uplifting the lives of orthopedically handicapped people.
20 Reasons to Choose Outsourced for offshore staffing
Outsourced has grown to become one of the leading providers of offshore staffing in the Philippines.
