Job Description
The Role
The Sales Support Coordinator will provide high-level administrative, operational, and client-facing support to the Sales Team. This role is responsible for streamlining the day-to-day administration of the sales process, coordinating client activity, and ensuring our salespeople are freed up to spend their time where it matters most — in front of clients and winning new business.
The successful candidates will work as part of a small, tight-knit support team, liaising directly with clients, internal stakeholders, suppliers, and the broader business.
Key Requirements
- Strong written and verbal English is essential. This role involves regular direct communication with clients and internal stakeholders, and clarity, professionalism, and confidence in English are non-negotiable.
- Ability to work autonomously, prioritise effectively, and perform productively in a fast-paced and agile environment.
- Strong attention to detail and the ability to manage multiple deadlines simultaneously.
Key Responsibilities
- Book new business into Salesforce and maintain accurate CRM records across the sales pipeline.
- Prepare client presentations, proposals, and quotes on behalf of the Sales Team.
- Coordinate and manage commercial marketing campaigns for the Sales Team.
- Manage calendars, appointments, and diary scheduling for sales staff.
- Coordinate the preparation and organisation of client meetings, presentations, and functions.
- Liaise directly with clients, stakeholders, suppliers, and subcontractors as required.
- Proactively manage client liaison requirements, particularly in the absence of Sales Team members.
- Process back-office administration and support functions for the Sales Team.
- Manage listings, data entry, and listing adoption tasks across relevant platforms.
- Draft communications, meeting agendas, presentations, and announcements on behalf of the Sales Team.
- Assist with major submissions, marketing reports, and documentation involving the Sales Team.
- Oversee email management and correspondence where required.
- Ensure project timelines, client deliverables, and follow-ups remain on track.
Systems & Programs
Competency or willingness to learn the following is required:
- Salesforce (or comparable CRM)
- Microsoft Office Suite / Google Workspace
- Mailchimp / Campaign Monitor / other email marketing platforms
- Internal workflow and project management tools (training provided)
Processes & Procedures
Ensure correct use of the company's online workflow management systems, including:
- Recording all tasks and deadlines accurately
- Keeping due dates updated and monitored
- Tracking time and project activity where required
- Following all internal approval processes and procedures
Skills & Attributes
- Strong written and spoken English — client-facing confidence is essential
- Strong organisational and time management skills
- High attention to detail
- Excellent interpersonal skills
- Ability to multitask and manage competing priorities
- Professional, proactive, and solutions-focused approach
- Strong problem-solving and coordination abilities
- Comfortable working as part of a small, collaborative team
Work Location: - Office based - Eastwood Quezon City
- 7am - 4pm MNL
Note: As part of our recruitment process, we conduct background checks on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.