Client Requirement Form (Professional)

This form is to be filled-out by client and submitted to Outsourced Quality Assured Services, Inc, upon client onboarding.


  • 1
    Client Information

  • 2
    Equipment Information

  • 3
    Additional Request

  • 4
    Client Approval

  • 5
    Submit

I: CLIENT INFORMATION



II: EQUIPMENT INFORMATION

Admin / Contact Center Staff

Standard Equipment

  • Desktop + 23″ Monitor (+ KB, Mouse, HD Headset and Webcam)
    • Intel® Core™ i3 Processor
    • 8GB Memory
    • 1TB Hard Drive

Professional Service Staff (eg Web Development)

Option 1

  • Dell Laptop + one 23″ Monitor
  • (+ Mouse and HD Headset)
    • Intel® Core™ i5 Processor
    • 8GB Memory DDR4
    • 1TB Hard Drive

Option 2

  • Dell Desktop Mini Tower + two 23″ Monitors
  • (+ KB, Mouse, HD Headset and Webcam)
    • Intel® Core™ i5 Processor
    • 8GB Memory DDR4
    • 1TB Hard Drive

III: ADDITIONAL REQUEST (EXCLUDING FROM STANDARD EQUIPMENT WITH ADDITIONAL COST INVOICED TO CLIENT)

  • Item
  • Qty
  • Description
  • Required Date
  • Note
  • Laptop
  • Desktop
  • Monitor
  • Mobile Phone
  • VOIP
  • LAN / Ethernet
  • Mouse
  • Headset
  • Mobile Pedestal
  • Testing Devices
  • Software
  • Others

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IV: CLIENT APPROVAL FOR EQUIPMENT SETTINGS

  • Default Setting
  • Tick Box if Default Setting is Waived
  • 1) Do not allow Staff to bring laptops outside office premise
  • Do not allow Staff to bring laptops outside office premise
  • 2) With encryption
  • With Encryption
  • 3) No administrative acccess rights
  • No administrative acccess rights
  • 4) Disable portable storage media
  • Disable portable storage media
  • 5) 90 days windows password expiration (for PCI)
  • 90 days windows password expiration (for PCI)
  • 6) Enable 1 minute screen timeout
  • Enable 1 minute screen timeout
  • 7) Shared network*Request for separate network is subject to additional cost
  • Shared network
  • 8) Means of disposalTick Box if Default Setting is Waived
    • a) Reformat only (default disposal)
    • Reformat only (default disposal)
    • b) Complete destruction of equipment (subject additional charge)
    • Complete destruction of equipment (subject additional charge)
    • c) Destruction of hard drive (subject additional charge)
    • Destruction of hard drive (subject additional charge)

Note: Equipment default settings and proper disposal are implemented as part of Outsourced's Information Security Management System. Waiving default settings suggest Client's acceptance of information security risk.

V: SPECIAL INSTRUCTIONS

VI: FINANCE DEPARTMENT (PAYMENT AND BILLING INFORMATION)