Client Requirement Form (Professional)

This form is to be filled-out by client and submitted to Outsourced Quality Assured Services, Inc, upon client onboarding.


  • 1
    Client Information

  • 2
    Equipment Information

  • 3
    Additional Request

  • 4
    Client Approval

  • 5
    Submit

    I: CLIENT INFORMATION



    II: EQUIPMENT INFORMATION

    Admin / Contact Center Staff

    Standard Equipment

    • Desktop + 23″ Monitor (+ KB, Mouse, HD Headset and Webcam)
      • Intel® Core™ i3 Processor
      • 8GB Memory
      • 1TB Hard Drive

    Professional Service Staff (eg Web Development)

    Option 1

    • Dell Laptop + one 23″ Monitor
    • (+ Mouse and HD Headset)
      • Intel® Core™ i5 Processor
      • 8GB Memory DDR4
      • 1TB Hard Drive

    Option 2

    • Dell Desktop Mini Tower + two 23″ Monitors
    • (+ KB, Mouse, HD Headset and Webcam)
      • Intel® Core™ i5 Processor
      • 8GB Memory DDR4
      • 1TB Hard Drive

    III: ADDITIONAL REQUEST (EXCLUDING FROM STANDARD EQUIPMENT WITH ADDITIONAL COST INVOICED TO CLIENT)

    • Item
    • Qty
    • Description
    • Required Date
    • Note
    • Laptop
    • Desktop
    • Monitor
    • Mobile Phone
    • VOIP
    • LAN / Ethernet
    • Mouse
    • Headset
    • Mobile Pedestal
    • Testing Devices
    • Software
    • Others

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    IV: CLIENT APPROVAL FOR EQUIPMENT SETTINGS

    • Default Setting
    • Tick Box if Default Setting is Waived
    • 1) Do not allow Staff to bring laptops outside office premise
    • Do not allow Staff to bring laptops outside office premise
    • 2) With encryption
    • With Encryption
    • 3) No administrative acccess rights
    • No administrative acccess rights
    • 4) Disable portable storage media
    • Disable portable storage media
    • 5) 90 days windows password expiration (for PCI)
    • 90 days windows password expiration (for PCI)
    • 6) Enable 1 minute screen timeout
    • Enable 1 minute screen timeout
    • 7) Shared network*Request for separate network is subject to additional cost
    • Shared network
    • 8) Means of disposalTick Box if Default Setting is Waived
      • a) Reformat only (default disposal)
      • Reformat only (default disposal)
      • b) Complete destruction of equipment (subject additional charge)
      • Complete destruction of equipment (subject additional charge)
      • c) Destruction of hard drive (subject additional charge)
      • Destruction of hard drive (subject additional charge)

    Note: Equipment default settings and proper disposal are implemented as part of Outsourced's Information Security Management System. Waiving default settings suggest Client's acceptance of information security risk.

    V: SPECIAL INSTRUCTIONS

    VI: FINANCE DEPARTMENT (PAYMENT AND BILLING INFORMATION)