ACCOUNTS RECEIVABLE OFFICER

Job Description

• Support the Accounts Receivable function for clients across global clients for New Markets Billable Staff.
• Record and apply daily cash collections and ensure accurate reconciliation against outstanding accounts receivable.
• Monitor and maintain AR and AR-related accounts, ensuring transactions are accurately recorded and reconciled.
• Prepare and submit timely financial and AR reports, including but not limited to:
  • Accounts Receivable Aging
  • Sales Journal
  • Bank Reconciliation
  • Other AR-related reports as required
• Closely monitor past-due accounts and proactively follow up with clients through email and phone calls to facilitate timely collection.
• Prepare monthly invoices and process client requests for invoices, security deposits, and other AR-related billings.
• Respond to and resolve client queries, concerns, and account-related issues in a timely and professional manner.
• Work closely with internal teams and stakeholders to investigate and resolve AR-related issues, discrepancies, and conflicts.
• Identify opportunities for process improvement, automation, and increased efficiency within AR processes.
• Maintain accurate and complete documentation and ensure compliance with established finance policies and procedures.
• Take ownership of assigned projects and perform ad hoc tasks as required.

• Strong written and verbal communication skills, with the ability to communicate effectively with international clients and stakeholders.
• Excellent attention to detail and accuracy, with the ability to manage time-sensitive and deadline-driven tasks.
• Strong proficiency in Microsoft Excel and MS Office, including the ability to work with large data sets and perform reconciliations.
• Strong analytical and problem-solving skills, particularly in identifying and resolving account discrepancies.
• Keen eye for process, quality, and continuous improvement.
• Strong customer service and interpersonal skills.
• Ability to work independently while also collaborating effectively with the team.
• Strong organizational skills and the ability to prioritize multiple tasks while meeting deadlines.
• Good understanding of accounting principles, with the ability to provide support on general accounting-related functions.

• Bachelor’s degree in accountancy or a related accounting/finance field.
• 3–5 years of relevant experience in Accounts Receivable, preferably with experience handling international clients.
• Experience working with international clients is highly preferred.
• Experience with Xero and/or NetSuite or other ERP is an advantage.
• Payroll experience is a plus but not required.
• Strong working knowledge of accounting and AR processes.
• Must be willing to work on a night shift schedule aligned with the supported regions.
• Must be willing to work under a hybrid arrangement in Eastwood.
• Candidates who are within reasonable commuting distance of Eastwood are preferred.

• Accountable and dependable, with a strong sense of ownership over assigned tasks.
• Detail-oriented and committed to delivering accurate, high-quality work.
• Proactive in identifying issues and finding solutions.
• Customer-focused and professional when dealing with clients and stakeholders.
• A strong team player who is willing to collaborate and support colleagues.
• Adaptable and comfortable working in a fast-paced, international environment.
• Flexible and willing to extend or adjust working hours when business requirements arise.
• Committed to continuous learning and process improvement.