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Data Entry Specialist (Homebased)

Full Time Employee

Job Summary

to enter customer work orders from email into our internal work order management system.

Job Description

We are looking for a detail-oriented Data Entry Specialist to enter customer work orders from email into our internal work order management system. You will ensure data is accurate, complete, and up to date so that our operations and scheduling teams can work efficiently. Over time, this role can expand to include broader virtual assistant / admin support tasks.
  
Key responsibilities  
  • Monitor designated email inboxes for new customer work order notifications  
  • Extract key details (customer, location, service description, dates, references, instructions) and enter them into our internal system  
  • Double-check entries for accuracy and completeness before submission  
  • Flag missing or unclear information and coordinate with internal contacts to resolve  
  • Support basic admin tasks (updating trackers, simple reports, other data entry) as the role expands
  
Requirements  
  • 1+ year of experience in data entry, back-office operations, or admin support (BPO or similar environment preferred)  
  • Strong attention to detail and accuracy, comfortable with repetitive tasks  
  • Good written English, able to understand customer emails and internal instructions  
  • Familiarity with Google Workspace (Gmail, Sheets, Docs) and web-based tools  
  • Able to work full-time during US business hours (EST or similar) with a reliable home-office setup
Additional Information
  • Homebased
  • M to F, 9pm to 6am PH Time
  

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