Job Description
About Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
Job SummaryThe Receiving & Inventory Support role is responsible for ensuring accurate verification, documentation, and system receipt of all inbound shipments. This position plays a critical role in maintaining inventory accuracy by reviewing
shipment documentation, processing receiving transactions in NetSuite, and managing discrepancies related to overages, shortages, or damages. The ideal candidate has experience with NetSuite and inbound logistics, including ocean container receiving and coordination with freight forwarders or customs brokers.
Key Responsibilities: Shipment Verification & Documentation Review - Verify all inbound shipments against supporting documentation, including packing lists, commercial or payment invoices, carton counts, total shipment value, and detailed item/SKU and quantity information.
- Confirm shipment accuracy prior to system receipt to ensure physical inventory matches documentation.
- Ensure all required documents are complete, accurate, and properly uploaded and attached in NetSuite for recordkeeping and audit purposes.
NetSuite Data Entry & Confirmation - Accurately enter, review, and confirm all required receiving data in NetSuite, including but not limited to:
- Landed cost details
- Vendor bill creation and verification
- Receiving location (Arcadia - Main, Arcadia - E-Commerce, Arcadia - Drop Ship, NJ - Main)
- Receiving bin location
- Quantity received per item/SKU
- Carrier and/or vendor information
- Detailed receiving notes documenting any special handling fees or charges
Discrepancy Handling (Overages, Shortages, Damages) - Identify, document, and track receiving discrepancies, including overages, shortages, damaged goods, or incorrect items.
- Receive quantities in NetSuite based on warehouse confirmation (e.g., container receiving paperwork) to ensure system quantities accurately reflect physical inventory.
- For damaged quantities, receive items under the designated damaged receiving section in NetSuite in accordance with company procedures.
- Communicate discrepancies promptly to relevant departments, including warehouse operations, inventory control, and accounting, to support timely resolution.
Purchase Order (PO) Receiving Transactions - Perform receiving transactions against Purchase Orders using NetSuite Item Receipts (e.g., Misaine or similar processes).
- Ensure all receipts are processed accurately and in a timely manner to support proper inventory levels and financial reporting.
Qualifications & Experience: - Prior experience using NetSuite, particularly Item Receipts, inventory receiving, and vendor bills (preferred).
- Experience with inbound logistics, including ocean container receiving, import/export processes, and international shipments.
- Familiarity with working alongside customs brokers, freight forwarders, and carrier companies.
- Strong attention to detail with the ability to reconcile physical inventory against documentation.
- Experience handling inventory discrepancies and coordinating crossfunctionally to resolve issues.
Skills & Competencies - High level of accuracy and attention to detail
- Strong organizational and documentation skills
- Ability to manage multiple shipments and priorities simultaneously
- Clear and professional communication skills
- Comfortable working with deadlines and time-sensitive receiving transactions
Preferred Candidate Profile - Background in inventory control, supply chain, logistics, or warehouse operations
- Experience supporting U.S.-based warehouses or distribution centers
- Comfortable working in a fast-paced, process-driven environment
Work Location - Home-based
- Should have strong internet connection (minimum of 20 mbps)
- Should have own Laptop/PC (minimum of i5 8GB RAM)
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
