Job Description
About Us
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
We Are Hiring The CRM & Go-to-Market (GTM) Technology Administrator will play a pivotal role in optimizing our CRM processes and marketing automation tools to drive business growth. This position requires strong, hands-on Salesforce administration skills, as well as experience managing HubSpot Marketing workflows and integrations. The ideal candidate will be a proactive
problem-solver who understands the bigger picture of how go-to-market tools fit together to optimize the efficiency of a small, but growing GTM team.
Key Responsibilities - Salesforce Administration:
○ Oversee and maintain the Salesforce CRM, including user login creation, object management, permission settings, role hierarchies, and system configuration.
○ Develop, test, and deploy fields, workflows, validation rules, and reports.
○ Manage integrations with connected GTM tools and systems (e.g., Zendesk,
Zoominfo, Gong, MixMax, N.Rich).
○ Monitor system performance, ensure data integrity, and proactively implement data cleanup protocols.
○ Stay updated on Salesforce releases and features, recommending and
implementing system improvements.
○ Ensure seamless integration between Salesforce and HubSpot, optimizing data flow and reporting.
CRM & GTM technology administrator ○ Collaborate with the marketing team to implement automation strategies that
enhance lead generation and conversion.
- Other Go-to-Market Tools:
○ Support an efficient and high-performing GTM technology stack by assisting with cross-platform integrations and understanding the bigger picture of how each piece contributes to the larger goal of driving company growth.
○ Potential for management of user licenses and permissions for platforms like
Gong, Zoominfo and MixMax.
- Collaboration and Support:
○ Work closely with sales, marketing, and customer success teams to align
technology with business objectives.
○ Support users to ensure adoption of best practices and effective use of tools.
○ Troubleshoot and resolve system issues promptly.
Qualifications - Bachelor’s degree in Business, Information Technology, Marketing, or a related field (or equivalent work experience).
- 2 - 4 years of experience as a Salesforce Administrator. Salesforce certification is a plus.
- Basic proficiency in HubSpot Marketing Hub, including managing integrations and workflows.
- Strong understanding of CRM, marketing automation and data management best practices.
- Experience with Salesforce data management tools (e.g., Data Loader, Cloudingo).
- Solid analytical skills and attention to detail.
- Ability to communicate technical concepts to non-technical stakeholders effectively.
- Familiarity with other tools in our go-to-market stack a big plus (e.g., Gong, Zendesk, Planhat, Zoominfo, N.Rich, MixMax)
- Must be willing to work Monday to Friday 9 PM – 6 AM Manila Time
- Homebased
- Must have reliable internet connection at home
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
