Job Description
About UsOutsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Position Overview
The Sales Assistant supports the sales team in expanding the company's customer base, maintaining strong client relationships, and ensuring smooth sales operations. This role plays a key part in daily sales activities, customer service, logistics coordination, and reporting functions.
Key Responsibilities
Sales Support - Manage daily sales operations.
- Prepare quotations and order confirmations for customers.
- Maintain up-to-date knowledge of company products, pricing, and customer requirements.
- Support lead generation activities and sales reporting.
Customer Relationship Management - Respond promptly to customer inquiries via email, phone, and other communication channels.
- Maintain accurate customer records in CRM systems.
- Follow up on leads, quotations, and orders to ensure timely communication and excellent service.
- Assist with customer onboarding by providing product information, samples, and marketing materials.
Order & Inventory Coordination - Coordinate with logistics and warehouse teams to ensure timely and accurate order fulfillment.
- Track and update order statuses for customers and the sales team.
- Monitor stock levels and flag potential shortages to the sales and inventory teams.
Reporting & Documentation - Generate sales activity reports as needed.
- Maintain accurate and organized records of sales transactions and correspondence.
- Assist in preparing sales presentations and materials for meetings, trade shows, and events.
Qualifications - High school diploma or equivalent required; associate's or bachelor's degree in Business or a related field preferred.
- 1-2 years of experience in sales support, customer service, or administrative roles. Experience in the foodservice or packaging industry is a plus.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and CRM software.
- Interest or experience in sustainable products and environmental responsibility is highly valued.
Core Competencies - Customer-Centric Mindset: Understands and prioritizes customer needs.
- Attention to Detail: Ensures accuracy in orders, pricing, and communication.
- Team Collaboration: Works closely with cross-functional teams including Logistics, Inventory Control, Purchasing, and Operations.
- Adaptability: Handles changing priorities and multiple tasks in a fast-paced environment.
Work Arrangement - Home-based ; Should have strong internet connection (minimum of 50 mbps)
Work Schedule - Monday to Friday, 12:00 AM - 9:00 AM Manila Time
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
