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Customer Admin Operator (Home-based)

Full Time Employee

Job Summary

We are looking for a Customer Admin Operator to join our team.

Job Description

About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
 
 
Responsibilities:
  • Provide excellent customer service to our customers and patients
  • Receiving and processing orders for tailor made medications on the phone
  • Answering high volume incoming phone calls
  • Hitting daily KPI's and striving to achieve team goals
 
Requirements:
  • Exceptional attention to detail
  • Able to work under pressure
  • Excellent time management skills
  • Highly goal driven and motivated by KPI's
  • Experience in a high volume reception or call centre role is beneficial
  • Ability to problem solve and always look for opportunities to improve
  • Ability to task-switch and thrive in a fast paced environment
  • Growth mindset with a desire to learn and adapt to innovating changes
  • Efficient problem solving skills, ability to think outside the box
 
Work Location
  • Home-based
  • Should have strong internet connection (minimum of 20 mbps)
  • Should have own Laptop/PC (minimum of i5 8GB RAM)
     
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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By clicking on the "Submit" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.