Internal Technical Sales Representative (Home-based)

Job Description

About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
 
 
Job Overview:

We are seeking a motivated and technically knowledgeable Internal Technical Sales Representative to join our team remotely. You will play a key role in supporting our sales team by managing customer inquiries, providing product recommendations, and ensuring excellent pre- and post-sales support - all from a remote working environment.
 
The ideal candidate is self-motivated, well-organized, and has a strong technical background combined with a customer-focused mindset. You thrive in a fast-paced environment and are confident working independently while staying connected with our broader team via digital tools.
 
 
 
Key Responsibilities:

• Respond to inbound sales inquiries via phone, email, and online platforms.
• Provide technical product information, specifications, and solutions to customers and sales partners.
• Collaborate closely with the external sales team to develop proposals and quotations tailored to client needs.
• Maintain up-to-date knowledge of product lines, industry trends, and competitor offerings.
• Identify customer requirements and suggest suitable product solutions.
• Track customer interactions and opportunities in CRM systems (e.g., NetSuite).
• Process and follow up on sales orders and ensure customer satisfaction.
• Communicate and collaborate effectively with warehouse, logistics, and other internal teams as needed.
• Attend regular virtual check-ins, team meetings, and training sessions.

 
 
Requirements:

• 5+ years of experience in technical sales, inside sales, or customer service with an electrical/electronic product or solution.
• Strong understanding of technical products relevant to the industry (e.g., electrical components, automation equipment, motors...).
• Excellent communication and interpersonal skills - especially via email, phone, and video conferencing. Exceptional spoken English is essential for effective customer interaction and team collaboration.
• Proficiency in CRM software and Microsoft Office Suite.

Additional Skills and Experience:

• Experience in B2B sales or supporting field sales teams.
• Familiarity with ERP systems (e.g., NetSuite, SAP).
• Strong problem-solving skills and a proactive attitude.
• Previous experience in a remote or hybrid working environment.

Education:

• A degree or diploma in Electrical Engineering, Mechatronics, Industrial Automation, Instrumentation, or a related discipline is preferred.
• Trade qualifications or significant hands-on industry experience with technical products may be considered in lieu of formal education.

 
Work Location

• Home-based
• Should have strong internet connection (minimum of 20 mbps)
• Should have own Laptop/PC (minimum of i5 8GB RAM)
   

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.