System Administrator w/ Helpdesk (Homebased,Nightshift)

Job Description

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

The ideal candidate will be responsible for maintaining, troubleshooting, and optimizing our organization's IT infrastructure. The System Administrator will play a crucial role in ensuring the reliability and security of our systems.

Responsibilities:
1. System Maintenance:
● Regularly update and maintain operating systems, applications, and software
to ensure optimal performance and security.
2. Network Management:
● Configure and manage network devices, troubleshoot connectivity issues, and
ensure a secure and efficient network environment.
3. Server Administration:
● Administer servers, both physical and virtual, ensuring their stability,
performance, and security.
4. User Support:
● Provide technical support to end-users, addressing hardware, software, and
network-related issues promptly and effectively.
5. Security Management:
● Implement and maintain security measures to protect systems and data,
including firewalls, antivirus, and intrusion detection systems.
6. Backup and Recovery:
● Develop and execute backup and recovery strategies to safeguard critical data
and ensure business continuity.
7. Documentation:
● Maintain accurate and up-to-date documentation of system configurations,
procedures, and troubleshooting guides.
8. Collaboration:
● Work closely with other IT professionals and departments to implement and
support technology solutions aligned with business objectives.
9. Monitoring and Performance Tuning:
● Monitor system performance, analyze trends, and implement adjustments to
optimize efficiency.
 
Qualifications:
● Proven experience as a System Administrator or similar role.
● Solid understanding of IT systems, networks, and security principles.
● Proficiency in server administration (Windows/Linux), virtualization, and network
protocols.
● Experience in Office 365 and Google Workspace administration
● PowerShell experience
● Advanced Outlook skills (PST files, OST files, email protocols)
● Knowledge in DNS registrars
● Strong troubleshooting and problem-solving skills.
● Familiarity with backup and recovery procedures.
● Excellent communication and interpersonal skills.

Work set-up: Homebased
Work schedule: 12AM - 9AM 

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.