System Administrator

Job Description

Company Description
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

The Client
One of Australia’s leading lifestyle retailers, offering exceptional furniture and homewares that enhance the Australian way of life. With over 35 years of experience, they are renowned for their great design, style, and customer experience. Committed to delivering a world-class customer journey, they fosters a culture of high performance, job satisfaction, and career opportunities.

The Role
The Systems Administrator is responsible for managing and maintaining IT infrastructure, with a particular focus on Microsoft Azure and Intune. This role ensures the stability, integrity, and efficient operation of the information systems that support core organizational functions.

Responsibilities
Azure Administration
• Manage and monitor Azure resources and services.
• Implement and maintain Azure-based solutions.
• Ensure security and compliance within the Azure environment.
• Responding to all customers queries in accordance with defined SLA's.
• Optimize Azure costs and performance.

Intune Administration
• Configure and manage Intune for device and application management.
• Implement policies for mobile device management (MDM) and mobile application management (MAM).
• Troubleshoot and resolve Intune-related issues.
• Ensure compliance with company policies and security standards.

General IT Administration
• Manage and work on IT tickets daily.
• Maintain and support on-premises and cloud-based IT infrastructure.
• Perform regular system updates, backups, and maintenance.
• Monitor system performance and troubleshoot issues.
• Provide technical support to end-users.

Security and Compliance
• Implement and manage security measures to protect IT systems.
• Ensure compliance with industry standards and regulations.
• Conduct regular security audits and vulnerability assessments.

Documentation and Reporting
• Maintain accurate and up-to-date documentation of IT systems and processes.
• Generate reports on system performance, security, and compliance.
• Provide recommendations for system improvements and upgrades.

EXPERIENCE
• Minimum of 4-6 years of experience in IT systems administration.
• Proven experience with Microsoft Azure and Intune.

SKILLS
• Strong knowledge of Azure services and architecture.
• Proficiency in Intune configuration and management.
• Excellent troubleshooting and problem-solving skills.
• Strong understanding of IT security principles and practices.
• Good communication and interpersonal skills.

Essential
• Excellent organisational skills & Team Player approach.
• Excellent written and verbal communication skills.
• High level of initiative and entrepreneurial drive.
• Attention to detail.
• Positive “can do” attitude willing to do what is needed to get the job done.

Work Schedule:   

•  Monday- Friday 7am-4pm PH time PH Time

Work Location:     

• Home-based, with the possibility of hybrid work when the team grows.
• Equipment is provided

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.