Customer Success Executive - Market Development | 10K Signing Bonus

Full Time Employee

Job Summary

We are seeking a talented Client Success Executive with strong experience in Lead Generation and Appointment Setting to join our team!

Job Description

Company Description:

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

Job Description

Are you a driven and results-oriented professional with a passion for sales and lead generation? Do you thrive in a fast-paced environment where you can utilize your communication skills and strategic thinking? If so, we have an exciting opportunity for you!

We are seeking a talented Client Success Executive with strong experience in Lead Generation and Appointment Setting to join our team. In this role, you will play a crucial part in identifying, qualifying, and developing new business opportunities through outbound telephone calls and the utilization of cutting-edge sales and marketing technology platforms ( eg – ZoomInfo and Outreach ).

The Customer Success Team – MDR will work closely with the Sales & Marketing teams to identify target markets and generate leads. This includes but is not limited to the following responsibilities:

  • Building a pipeline of leads for the sales team by identifying, researching, and generating new target prospects via all channels.
  • Strategically prospecting key account targets & contacts.
  • Developing creative strategies for engaging and nurturing prospects using content, email, phone, and social media.
  • Converting target prospects to sales opportunities by exploring and understanding the client’s needs and challenges.
  • Conducting effective qualification conversations with prospects through your deep understanding of our product value proposition.
  • Setting prospect meetings with our Sales Executives.
  • Recording accurate information on both the prospects and your interaction within the CRM.
Qualifications
  • Minimum 1-2 years of experience in outbound calling to generate sales opportunities.
  • Proven track record of achieving and exceeding sales targets and KPIs (preferred).
  • Proficiency with MS Office (Word, Excel, Outlook).
  • Some experience with CRM software (preferred) and a willingness to learn new technologies.
  • Formal tertiary education in a relevant field (e.g., business, hospitality management, event management) is highly preferred.
  • Excellent communication skills with the ability to convey complex information in a clear and memorable manner.
  • Strong problem-solving skills, connecting our product capabilities with customers' business needs.
  • Empathetic nature, genuinely caring about improving business practices for our customers.
  • Experience in outbound B2Bphone sales.
  • Ability to uphold and reject the brand reputation through excellent communication skills.
  • Highly motivated and capable of working effectively as part of a team.
  • Understanding of the selling environment, customer value, and economic drivers.
  • Excellent planning and organizational abilities.
Additional information
  • Working Schedule: Monday - Friday; 6:00 AM - 3:00 PM / 7:00 AM - 4:00 PM (MNL)
  • Hybrid Set-up in Eastwood Quezon City (2-3 a week in the office)
  • Must have a strong internet connection with a minimum of 20 Mbps for both download and upload speed

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

Upload resume*

PDF or Microsoft Word file only. Max of 2MB file size.

By clicking on the "Submit" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.