Job Description
About Us Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
About the client (AU) A total integrated pest control company in Australia specialising in the commercial pest control market.
About the Role We’re seeking a highly organized and proactive National Accounts Receivable Billings Administrator to ensure seamless billing operations, accurate payment processing, and exceptional client support. You’ll play a pivotal role in maintaining clean debtor accounts, resolving billing discrepancies, and collaborating with cross-functional teams to enhance financial efficiency.
Key Responsibilities Billing & Invoicing: - Generate and issue accurate invoices aligned with client requirements ie Purchase Order quotations & other relevant information.
- Develop and maintain custom Excel billing templates tailored to client requirements.
- Manage our National Accounts aged debtors to ensure payments are within terms using ServSuite (experience preferred).
- Monitor debtor accounts, follow up on overdue payments, and escalate as needed.
Payment Processing & Reconciliation: - Accurately allocate payments using remittance advices.
- Format and customize remittance documentation using PDF tools and Excel.
- Reconcile accounts using Excel (XLOOKUP, SUMIFS, PivotTables) and legacy system data.
Client & Internal Collaboration: - Liaise with our local brands across Australia to resolve client billing/payment queries.
- Professionally communicate with clients via Outlook (escalations, updates, and reminders).
Reporting & Process Improvement: - Extract, analyse, and report on AR data for management review.
- Adapt quickly to new systems/processes and suggest efficiency improvements.
Skills & Experience Essential: - 4+ years in accounts receivable, billing, or credit control.
- Advanced Excel skills (XLOOKUP, SUMIFS, PivotTables, data aggregation).
- Experience creating client-specific billing templates and reconciling payments.
- Proficiency in Microsoft 365 (Outlook, Teams, Excel) for workflow management.
- Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
Highly Desirable: - Hands-on experience with ServSuite (or similar billing software).
- NetSuite exposure (a plus for future cross-functional projects).
- Ability to create report models that can automate processes
Soft Skills: - Professional written/verbal communication
- Problem-solving mindset with a client-service focus.
- Ability to learn new systems quickly and work autonomously.
Work Schedule (Dayshift) - Monday to Friday (6AM-3PM; Manila Time)
Work Setup (Hybrid) - Candidates are required to report in the office at least 10 times every month
- Quezon City (Eastwood/SM North/Bridgetowne)
- Alabang, Muntinlupa (Filinvest City)
- Pampanga (Clark)
- Cebu
- Equipment will be provided by Outsourced
- Candidates are expected to have a stable and reliable internet connection at home with at least 20MBPS for both download and upload speed
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
