Payment Operations Agent (Home-based)

Job Description

About Us:
Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
 
What is the role?
We have an exciting opportunity for you to join our team as a Payment Operations Agent for one of our global clients who is focused on transforming charitable giving. As a Payment Operations Agent, you will play a key role in ensuring the accurate and timely processing of payments, while maintaining compliance with financial regulations and internal policies to support the seamless flow of donations.
 
 
Who are we seeking?

• You are used to consistently adhering to strict processes & procedures
• You have worked in a payment operations environment previously
• You have a high attention to detail
• You have excellent oral & written skills and have demonstrated this in a professional environment
• You are a team player, willing to go out of your way to help a teammate
• You constantly strive to improve, seeking coaching & guidance from both peers and managers
• You have experience working to deadlines

 
Essential Requirements

• Fluent English speaker
• Business writing experience
• Quantitative and analytical skills
• Positive attitude and team player
• Proficient in using Microsoft Excel for data entry, analysis, and reporting

 
Responsibilities

• Bank account review on Admin Dashboard
• Mark bank transfers as paid on Admin Dashboard
• Mark cheques as paid / returned on Cheques spreadsheet and Admin Dashboard
• Should demonstrate strong analytical skills to investigate payment transactions

 
Work Location

• Home-based
• Should have strong internet connection (minimum of 20 mbps)
• Should have own Laptop/PC (minimum of i5 8GB RAM)
   

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.