10 Reasons outsourcing to the Philippines makes good business sense

Outsourcing to the Philippines is a very cost-effective strategy that’s leveraged by many big brand companies. Outsourced has access to a large talent pool of professionals and can provide your company with a wide range of experienced and qualified offshore employees. So if you are unsure whether this is the right move for your organisation, here are ten reasons you might change your mind.

10 Reasons outsourcing to the Philippines makes good business sense

1.    Fluent English speakers

Since the official language of the Philippines is English, it’s no wonder that they speak it fluently. This means that your offshore workers will have no problem explaining complex problems to your staff or discussing intricate issues with your clients. The Philippines is actually the third-largest English-speaking country in the world, with approximately 60 million English speakers.

2.    Reduced costs and increased profitability

Outsourcing to the Philippines with Outsourced means that you save money on recruitment, HR and staff salaries. We also provide all the infrastructure and resources your offshore employees need to fulfil their roles with your company, saving you even more money. Profitability is also increased because your ability to service your clients is enhanced as the expertise of your staff expands. With Outsourced you can improve your business efficiencies and service quality, all while saving up to 75% compared to hiring locally.

3.    Scale quickly with flexibility

When you need staff to fill in the gaps of your workforce or grow your business, outsourcing to the Philippines is the solution. When you offshore to the Philippines with Outsourced you don’t have to worry about expensive restrictive operational considerations (infrastructure, office space, security, recruitment, IT support, etc). This gives you access to a flexible talent pool that can fulfil a range of roles within your company. You can scale quickly, cost affordably and with flexibility.

4.    Highly skilled employees

Whether you want an IT specialist, marketing manager, call centre employee or an accountant, outsourcing to the Philippines gives you access to highly qualified, skilled and experienced remote workers. There are over 40 million highly trained people in the workforce in the Philippines and more than 680,000 people graduate from university each year. Outsourced can provide you with one, two or a whole team of remote employees who will be perfectly suited to their roles within your company. Filipinos are renowned for their loyalty and honesty, and for holding themselves accountable to their commitments.

5.    Western culture

With a healthy mix of both Asian and western cultures, you won’t have any problems integrating your offshore workers in the Philippines with your onshore local team. Their fluent English, ethical values and western culture also makes them eminently suited in a vast array of roles including team leaders, management positions and customer service. As a former US colony with a 90% Christian population, the Philippines has a very ‘westernized’ culture. Filipinos are renowned for being Loyal, honest and hard-working.

6.    Improved efficiency

Done right, offshoring can improve your quality and efficiency. With Outsourced you have full control over the staff selection, training, performance management and the processes and systems they should follow. If your focus is on improving the efficiency of your in-house staff, then outsourcing to the Philippines allows repetitive tasks to be performed by offshore workers. For example report writing, research and spreadsheet work can be outsourced to improve the efficiency of your core in-house team. With lower salaries in the Philippines you can also afford to hire and retain the best quality talent available, a luxury that is not as easy afforded when hiring locally. 

7.    24/7 staffing

Operations in the Philippines never stop, with staff working day, mid or night shifts to provide 24/7 services to clients around the world. With a very high work ethic, Filipinos are very happy to work flexible hours and appreciate the opportunity to work with international companies. With lower wages in the Philippines, it’s a lot cheaper to fund a 24/7 operation than it is locally.

8.    Reduce legal liability

 Outsourcing to the Philippines means that your offshore workers are employees of Outsourced so we take care of all the local compliance and provide all the resources and infrastructure the staff need to fulfil their role with your company. This business model significantly reduces your company’s liability to these remote employees.

9.    Data privacy and security regulations

Outsourced is ISO certified in both quality management systems and Information security management. The Philippines government also supports the BPO industry with relevant laws and regulations. For example, we have a Data Privacy Act to ensure that data security complies with international standards and that unauthorised access is denied.

10. Track record in the outsourcing industry

The Philippines was named three times as the Offshoring Destination of the Year by the UK body of National Outsourcing Association. Outsourced is an award-winning offshoring provider and has a proven track record within the outsourcing industry of being one of the most reliable and proficient performers.

If you want to learn more about outsourcing to the Philippines, call the team at Outsourced today.

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Some of our 200+ happy clients

“I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.”

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."

“Outsourced have a great office space and a great support team who are always willing to help. We were able to pivot quickly and within 6 weeks we were able to start our team. We are very happy with Outsourced.”

Outsourced Service Categories

There are hundreds of roles we can recruit for you in the Philippines. Below is a list of some of the most popular roles our client’s request within each industry.

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