LWA LLP Case Study

LWA LLP is a full-service tax, accounting and business consulting firm located in Los Angeles, CA.

Catering to both private companies and not-for-profit organisations, LWA offers clients a unique blend of small-firm personality and big-firm capabilities.

After growing organically and through the acquisition of accounting practices, LWA began experiencing capacity challenges that limited its ability for further growth. We spoke with LWA Partner Amy Chen to find out why the firm chose to partner with Outsourced.

• Location: USA
• Industry: Finance
• Outsourced Staff: Bookkeepers and Accountants

The challenge

After years of growth, LWA encountered a significant obstacle: in order to serve an expanding client list and maintain its commitment to quality and timely service, the firm needed to hire additional accounting staff.

However, finding reliable US-based candidates with ample technical knowledge proved difficult, and reviewing resumes and performing background checks took time away from LWA’s core service operations.

The solution

LWA entrusted Outsourced with the task of hiring capable staff that would enable the firm to take on more clients and continue providing outstanding service.

“In order to grow, we needed to find candidates with a balanced work ethic and technical knowledge,” says Amy Chen, Partner at LWA. “Outsourced has been very diligent in conducting background checks to ensure we find coworkers who can further our firm’s growth.”

Outsourced provided LWA with full-time bookkeepers and accountants who work in the Philippines and report directly to the firm’s Los Angeles-based team.

“One of the things I really appreciate about working here is the culture,” says Apple Moares, a bookkeeper hired as a result of Outsourced’s efforts. “It’s the type of culture that embraces flexibility and modernity, one that makes it easier to come to work every single day.”

With support from their highly capable new team members, Chen reports that LWA now has the capacity they need to continue expanding. “Overall, the team we found through Outsourced has given us peace of mind to accept new clients and grow our bookkeeping division.”