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Hiring a Remote Billing Specialist in the Philippines

A Billing Specialist manages the billing processes for a company. They ensure that all client invoices are correct and paid promptly, as well as tracking and dealing with outstanding accounts. They often work within the medical industry but can be employed in any area where streamlined billing processes are required.

Tasks performed by a remote Billing Specialist:

• Generate customer invoices.
• Ensure delivery of digital or hardcopy invoices to customers.
• Process all payments.
• Reconcile accounts.
• Follow up or defer outstanding accounts to collections department.
• Generate monthly and quarterly statistics and reports.

Their role will be defined by their company’s industry and may simply be to manage customer accounts and ensure timely payments. Within the medical profession, however, they require additional skills as they need to liaise with private and public healthcare insurers.

What does a medical billing specialist do?

The role of an offshore medical billing specialist (also known as a coding specialist) is to manage and process insurance claims for health care facilities. This includes hospitals, medical centres, private practices and other healthcare facilities. They submit requests for reimbursement to Medicare (Australia), Medicaid (USA) or to the healthcare department in their employer’s country of operation.

They require an in-depth knowledge of both insurance and healthcare policies, as well as proficiency in medical terminology. They process healthcare insurance claims and communicate with insurance agencies to identify patient reimbursements based on their health condition codes assigned by their medical practitioners.

A medical Billing Specialist also maintains customer payment records and follow-up on any payment denials. In the case of a denial of insurance payment, they will then liaise with the patient to resolve any problems and ensure that payments are received promptly.

Education and skills

In general, remote Billing Specialists require proficiency in the use of accounting software, as well as organisational skills and an ability to work independently. Attention to detail, problem solving skills and excellent interpersonal and communication skills are also required. For their role in the healthcare industry, many Medical Billing Specialists have an associate’s degree or certificate in medical billing or insurance coding, as well as a degree in accounting, business or related field. Many also maintain AAPC certifications, specific to the USA market.

Outsourced is the leading provider of Billing Specialists in the Philippines

Outsourcing to the Philippines is an extremely cost-effective way to grow and expand your business. It’s a strategy that has been rapidly growing in popularity over the past few years, because it not only saves your company both time and money, but also allows access to an extremely large and very talented pool of professionals.

The team at Outsourced manages the recruitment and onboarding processes for your company, based on your criteria. Your new, full-time, offshore Billing Specialist works at our state-of-the-art facility in the Philippines. We provide all the infrastructure and resources they need to fulfill their role within your company, you simply manage their workload on a daily or weekly basis. 

For more information on hiring a remote Billing Specialist for your business or organisation in the Philippines, contact Outsourced today.