Investing News Network (INN) is an independent web publisher of investing news, helping connect companies and investors with opportunities. INN provides high-quality coverage of over 40 niche investment segments and bases its operations in Canada. Heightened turnover in the region and scarce talent prompted INN to look beyond its geographical borders and search for quality [...]
IT Outsourcing Philippines
July 9, 2025
Genesys Case Study
Genesys is a global leader in multi-channel customer experience (CX) and contact centre solutions. Their CX platform helps companies deepen customer connections at every touchpoint while maximising revenue and loyalty. Genesys powers 25 billion of the world’s best customer experiences every year across 10,000 companies in over 100 countries. At Outsourced, we love nothing more [...]
July 9, 2025
Outsourcing Travel Industry Administrative Roles to the Philippines
Running a travel business today means navigating constant change. Between rising customer expectations, unpredictable demand, and mounting operational costs, staying efficient can feel like a full-time job on its own. That’s where travel outsourcing solutions come in. Rather than building a full team internally, travel companies can partner with offshore professionals to handle bookings, support, [...]
July 9, 2025
Quest Case Study
Quest Technology Management (Quest) is an IT consulting and management firm with a presence in North America, Europe and Asia. For 30 years, Quest has delivered 24/7 expertise to keep business information safe and secure. It specialises in cybersecurity, technology management and managed cloud services. When a shortage of qualified US-based staff threatened to impact [...]
July 9, 2025
Acidgreen Case Study
Acidgreen is an award-winning full-service ecommerce agency offering premium web design, development and marketing services. The company initially engaged Outsourced in 2010 for their offshore staffing requirements. Now, they have a team of over 25 talented professionals at our Manila office who support acidgreen’s staff in Sydney, Australia. We spoke to acidgreen’s Senior Technical Consultant, [...]
