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How to Hire HIPAA Specialists in the Philippines

How To Hire HIPAA Specialists

If you want to set up a call centre in the Philippines for your healthcare company, then it’s vital that you hire HIPAA specialists. That’s because maintaining the privacy of your patient’s information is not only essential to your patients, but it’s also a legal requirement of the Health Insurance Portability and Accountability Act (HIPAA).

This act governs how this information must be collected, stored and transmitted. So if you are setting up a call centre, key employees must be HIPAA specialists. The easiest way to remain in compliance with this act is to leverage the experience of existing healthcare BPO services, such as Outsourced.

Our healthcare call centre outsourcing services

As a specialist healthcare BPO in the Philippines we can set up your dedicated remote offshore team very quickly and with no fuss. You simply send us a list of employees that you need for your call centre, along with the criteria for each role and we will provide you with a short list of candidates. Once you have made your selection, we then onboard these employees and set up a dedicated HIPAA Compliant Call Centre for your company.

Our offshore call centre outsourcing services include hiring full time dedicated HIPAA specialists as well as call centre operators, contact centre consultants and any other staff you may require on your team. The Philippines has a huge pool of very talented professionals who prefer to work remotely and who are happy to work flexible hours to provide you with a dedicated 24/7 call centre.

When you hire HIPAA Specialists in the Philippines via Outsourced, we […]

By |December 16th, 2020|Call Center Services|Comments Off on How to Hire HIPAA Specialists in the Philippines

How to build a successful offshore team in the Philippines

One of the best ways to boost productivity, reduce costs and maximise growth is to supplement your staff with an off-shore team of specialists in the Philippines. Managing an off-shore team, however, isn’t always intuitive. So here are ten tips that will help you get the best out of your off-shore team.

1.    Treat your offshore employees as part of your team

The best way to integrate your off-shore employees is to treat them no different to your on-shore employees. So, for example, ask them to meetings and include them in company announcements. That’s because, despite being employed by Outsourced, your full-time off-shore team is 100% dedicated to your company.

2.    Get to know them personally

Don’t treat your off-shore employees like a number. Instead get to know them, as you would your on-shore team. Find out about their family, hobbies, goals and what they do to relax and have fun. The more you understand your off-shore team, the better their integration and the higher your gains.

3.    Learn about the Philippines culture

Understanding the Filipino culture is key to unlocking their potential. So for example, it’s important to know that whilst most Filipinos speak fluent English, they don’t always understand slang words. Also, most are Catholic, so they prefer not to work on Sundays and Christian holidays. Many can also travel up to two hours on unreliable public transport to arrive at work, so it’s understandable if they are a few minutes late.

4.    Communicate daily with your off-shore team

Nominate a staff member in the local area to keep in touch with your off-shore team every day. […]

By |November 17th, 2020|Offshore Outsourcing Philippines|Comments Off on How to build a successful offshore team in the Philippines

Hiring A Remote Transcriptionist in the Philippines Helps Boost Your Business

remote transcriptionist philippines, medical transcription, legal transcriber - outsourced ph

Would your business benefit from hiring a remote transcriptionist in the Philippines? Most business owners are so busy dealing with the day to day tasks of running their company that they have limited time at their desk. This means that all the usual reports and correspondence entailed in running a business still needs to be completed, even though you are working as hard as possible to get everything done.

Knowing that you can’t get all the paperwork and correspondence completed within a reasonable timeframe, however, can be very stressful, particularly when it’s all piling up on your desk. This is where a remote transcriber can make a huge difference to your day and your stress levels.

Whether you suffer from a lack of time or poor typing skills (maybe a combination of both?) a remote transcriptionist in the Philippines is the logical solution.

How can a remote transcriptionist help your business?

Instead of worrying about keeping up with all the written correspondence stacking up on your desk, you could be outsourcing to a transcription service. As a business owner, leaving all the mundane and time consuming tasks to other people is a much more beneficial use of your time. This is where a remote transcription specialist can make all the difference.

It’s a very practical solution for someone who is time poor and lacks fast typing skills. That’s because all you need to do is record your reports, letters or other written correspondence into a recording device. Then you send these recordings to your remote transcriptionist who transcribes, formats and edits […]

By |September 2nd, 2020|Remote Staff Philippines|Comments Off on Hiring A Remote Transcriptionist in the Philippines Helps Boost Your Business

How can a remote translator or interpreter help your company in the Philippines?

remote translator and interpreter - Outsourced PH

Have you ever needed to translate documents into another language for your company? Unless you have an in-house translator or an existing employee who is capable of doing this work for you, it can be an expensive exercise. One-off translation jobs are often outside the scope of many businesses, simply because of the expense involved. The solution is to hire a remote translator or interpreter in the Philippines, someone who is paid for the work they perform, but is always available whenever needed.

Outsourced provides a wide range of remote translators and interpreters for a variety of companies in the Philippines. It’s a very cost effective strategy, because we do all the hard work to locate the right employee for your company, whilst you benefit from having a dedicated offshore translator or interpreter on your team. This approach allows you to avoid the responsibilities of hiring a new in-house employee and also saves you a significant amount of money, over both the short and long term.

That’s because we manage all the recruitment and onboarding processes and your translator or interpreter even works locally at Outsourced. We provide all the resources, technology and infrastructure they need to perform their role with your company, whilst you simply give them […]

By |August 4th, 2020|Remote Staff Philippines|Comments Off on How can a remote translator or interpreter help your company in the Philippines?

How to boost productivity & lower costs with a flexplace working environment

Did you know that more than 60% of workers support a flexplace working environment? With this arrangement, employees no longer need to work exclusively from the office, but instead are able to work remotely. This arrangement can also be called telework, telecommuting, work from home or remote work. It’s fair to say, however, that a flexplace working environment has always been a contentious issue for many employers. Nevertheless, the COVID-19 pandemic has clearly demonstrated that remote working is a viable business model.

As restrictions begin to lift and businesses are starting to reopen, this hybrid working model may help employers navigate the post-lockdown world. It’s a strategy that has the potential to not only help keep everyone safe, but also boost productivity and reduce a company’s overall operating costs in the Philippines.

What is the flexplace business model?

This arrangement allows employees to spend part of their working day, week or month working outside their normal working environment. So if people normally work in an office, they can be given the option of working from a pre-approved location, usually their home office. It’s important that employees understand that if they sign up for the flexplace business model their workload doesn’t change. They are still expected to manage the same workload at the same level of quality as if they were in their normal working environment.

What are the benefits of a flexplace business model?

Whilst most employees are looking forward to returning to work, it’s apparent from local studies that a large proportion of employees would prefer to work at home, either full-time or at least one or two days a week. […]

By |July 31st, 2020|Offshore Outsourcing Philippines|Comments Off on How to boost productivity & lower costs with a flexplace working environment

Do you need to hire a remote Personal Assistant in the Philippines?

hire a personal assistant Philippines

If you are so busy that you can’t fit everything into your working day, then you need a remote personal assistant in the Philippines. Even if you can get everything done, but you are so tired that you have no energy left to relax with your family and friends at the end of the day, you can benefit from a virtual assistant. Of course, if you simply want to free up your time by cutting down on the boring and time consuming tasks in your day, an offshore personal assistant is the ideal solution.

What tasks can a remote personal assistant perform?

There are so many roles that an offshore virtual assistant can perform for you, it’s hard to know where to start! For example, they can perform all your office admin tasks, such as bookkeeping, payroll, invoicing and paying bills. They can also check and respond to customer emails, initiate chat support, build databases, schedule appointments, maintain your calendar, and so on. Your personal assistant can also proofread documents, create forms, surveys and spreadsheets, write blogs, produce marketing material, generate how-to guides, manage your social media networks and so much more.

It doesn’t matter whether you run a large company or are a sole trader, a start-up owner or entrepreneur. If there are tasks that you can’t or don’t want to do yourself, a remote personal assistant is the solution.

How to hire a remote virtual assistant in the Philippines

Outsourced has all the experience and contacts you need to hire your own remote virtual assistant. All you need to do is provide us with a list of tasks […]

By |July 31st, 2020|Remote Staff Philippines|Comments Off on Do you need to hire a remote Personal Assistant in the Philippines?

What Is The Difference Between Service Desk, Help Desk and Desktop Support?

Does your business have a service desk, help desk or desktop support service? Many small to medium sized businesses rely on their business technology to keep their operations running at peak efficiency. Whether it’s your customers or employees, everyone needs your company’s servers, applications and databases to be available as needed. When something goes wrong, however, customers and employees rely on an IT tech support system to fix the problem. 

So who should they call when things go wrong? With limited budgets, many small to medium sized businesses are short staffed and can’t afford an in-house IT department to troubleshoot technical issues. This is where a remote service desk, help desk or desktop support service becomes valuable, because these offshore services help to cut costs while still providing a top level service to your customers and employees. 

Once you realise that you need some type of support service, you might wonder which you need: a remote service desk, help desk or a desktop support service? Whilst Outsourced provides all three of these remote support services to companies in the Philippines, it’s often difficult to know which type of service suits your needs better, in fact it can be quite confusing! So let’s take a look at each of these support systems in turn, so you […]

By |July 17th, 2020|Outsourcing Staff|Comments Off on What Is The Difference Between Service Desk, Help Desk and Desktop Support?

The Difference Between a Remote Paralegal and Legal Assistant in the Philippines

Remote Paralegal, Remote Legal Assistant Philippines

The lines between a remote paralegal and a remote legal assistant in the Philippines often tends to be blurred, as they can perform similar roles. There is a distinct difference in these roles however, with paralegals being more focused on legal tasks and legal assistants on more administrative tasks. Each performs many of the tasks that a lawyer would have to undertake if they worked alone, but neither can practice law, provide legal advice to clients or sign legal documents. So what are the real differences between a remote paralegal and a remote legal assistant and which is best for your company’s needs?

Remote paralegal vs remote legal assistant

If you’re expanding your practice or legal department, you might need more lawyers, but you will definitely need more people to help your lawyers perform their work. This is where paralegals and legal assistants come into the picture, because they support the work performed by your lawyers. 

For example, you would engage a remote paralegal because your lawyer needs a significant amount of help with their legal work. Even though paralegals have the qualifications and experience to perform some legal work, they must operate under the supervision of a lawyer. On the other hand, if you need more administrative support for your lawyers and paralegals, you would employ a remote legal assistant

To be a paralegal in the Philippines requires the completion of a […]

By |July 17th, 2020|Remote Staff Philippines|Comments Off on The Difference Between a Remote Paralegal and Legal Assistant in the Philippines

Benefits of hiring an offshore logistics coordinator in the Philippines

Have you considered hiring an offshore logistics coordinator in the Philippines for your company? Offshoring or hiring a remote logistics coordinator has become an increasingly viable business model for many companies across a variety of different sectors. In fact, any business with a supply chain can benefit from hiring an offshore logistics coordinator, analyst, officer or clerk.

An offshore logistics coordinator manages, monitors and plans projects, people and processes, depending on the industry in which they work. Their roles revolve around purchasing orders, managing inventories, warehousing, distribution and transportation. They can respond to customer enquiries, review purchase orders, prepare invoices, and communicate with airlines, trucking and shipping companies. Whilst your revenue depends on your supply chain, your supply chain depends on the expertise of your remote logistics coordinator

Benefits of hiring a remote logistics coordinator

As a key element in streamlining your supply chain and outperforming your competitors, you need people who are qualified, experienced and hardworking in these roles. Offshoring these positions to the Philippines means that you not only leverage local expertise, but you also significantly reduce your costs. 

Whether you want a remote logistics analyst, clerk, officer or coordinator, there are a number of distinct advantages to offshoring these roles. These benefits include reduced operational costs, refocussing on your core business objectives, access to overseas talent pools, increased capacity and greater service quality.

  • Reduced […]
By |July 6th, 2020|Offshore Outsourcing Philippines|Comments Off on Benefits of hiring an offshore logistics coordinator in the Philippines

Hire C# Developers and C++ Engineers in the Philippines

C++ (or C with classes) is a general-purpose language and an extension to the C programming language. C# (pronounced as C sharp) is a general-purpose programming language, mainly designed for creating programs that execute on the .NET framework. 

While C++ is an object-oriented language, C# is considered a component-oriented programming language. C++ compiles into machine code, while C# compiles to CLR, which is interpreted by ASP.NET. C++ requires you to handle memory manually, but C# runs in a virtual machine which can automatically handle memory management. 

At Outsourced we have experience hiring professional C# Developers and C++ Engineers in the Philippines who have experience developing desktop applications, windows applications, games, web browsers, database software, operating systems and much more. 

If you are looking for the best C# Developers for hire in the Philippines, then look no further than Outsourced. With Outsourced you can hire a full time dedicated remote home-based C# developer or an office-based C# development team. 

We have experience hiring various offshore C# and C++ developer roles such as: 

– C# Developer – C++ Software Engineer – .net Developer (C#, SQL) – Software Developer (C++) – Java/C++ Developer – .Net C# / React Full Stack Developer – Full Stack Developer (.net, C#) – C++ Linux Developer – .NET Developer (C# and Angular) – C# .Net Developer 

If you are looking to hire a C++ engineer in the Philippines, Outsourced has vast experience hiring the best C++ Engineers for our international clients. Your offshore staff will be 100% dedicated to you and report to you […]

By |June 30th, 2020|Web Development|Comments Off on Hire C# Developers and C++ Engineers in the Philippines

Happy client testimonials

Outsourced PH satisfied client testimonials - Genesys

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Outsourced PH satisfied client testimonials - Fox Sports

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

Outsourced PH satisfied client testimonials - 2XU

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."