Learn more about Outsourced’s PCI DSS Compliant Call Center

Outsourced operates a PCI DSS Compliant Call Center. As with many businesses, when you contact Outsourced, your call goes through to our Call Center where you are able to make payments using your credit or debit card. Since the success of our business relies on building positive and trustworthy relationships with our clients, one of our basic guidelines is to maintain the integrity of our client company’s information.

What is a PCI DSS Compliant Call Center?

Our Call Center is PCI DSS compliant, which means we are able to keep our client’s credit and debit card information secure. This is a requirement of the PCI SSC (Payment Card Industry Security Standards Council) who require that all companies who accept credit or debit card payments adhere to the Payment Card Industry Data Security Standards (PCI DSS). These regulations are designed to securely protect identifying information, such as card holder names, expiration dates, account numbers and verification codes.

How does Outsourced secure client data?

As a PCI DSS compliant company, Outsourced is highly focussed on maintaining the security of our client’s identifying data. We use secure networks that have limited access and regularly update our internal policies to reflect worldwide potential security vulnerabilities. All our Call Center staff undergo regular mandatory training concerning these vulnerabilities.  

This means that not only has Outsourced implemented a suite of security measures to prevent hackers and fraudsters accessing data, but our staff have been fully trained and understand how to apply the latest PCI DSS initiatives.

Outsourced is proud […]

By |February 20th, 2020|Call Center Services|Comments Off on Learn more about Outsourced’s PCI DSS Compliant Call Center
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Offshore staffing in the Philippines – Why is it better than hiring locally?

FIND & RETAIN THE BEST POSSIBLE PEOPLE AT THE BEST PRICE

People are the most important asset a company has and one of the biggest challenges you are probably facing is how to find and retain the best possible people at the best possible price.

HIRING LOCAL IS HARD AND EXPENSIVE

Some traditional solutions include the use of staffing agencies, freelances, consultants or hiring people through head hunters and recruitment agencies. Often these solutions are very expensive and only offer a short term solution to your staffing problems. 

WE HELP FOREIGN COMPANIES BUILD A DEDICATED TEAM IN THE PHILIPPINES

Outsourced is a leading offshoring and outsourcing solutions provider operating from the Philippines and we help foreign companies build their own dedicated team in the Philippines. By establishing an offshore operation in the Philippines your company will greatly expand its global reach, and we will enable you to hire experts that may be difficult or too expensive to hire locally.

SAVE UP TO 75%

By using our services your company will become a lot more agile and flexible and you will reduce your costs by as much as 75%.

SIMPLE PROCESS

The process is very simple, together we will discuss your ideas and identify the kind of people you need and the environment and tools your people will require to work efficiently. We will then build your customised team from the ground up according to your […]

By |February 20th, 2020|Offshore Outsourcing Philippines|Comments Off on Offshore staffing in the Philippines – Why is it better than hiring locally?
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Healthcare BPO: Increase your revenue with medical billing outsourcing

Whether you are a general practitioner, medical specialist or surgeon, Healthcare BPO (Business Process Outsourcing) is designed to optimise your practice’s financial efficiency. Medical billing outsourcing in the Philippines is a growing industry, simply because it’s such a demanding and challenging task for many practices.

Instead of employing specialists in medical billing and coding for your practice, you can access this expertise by outsourcing these tasks to professionals. Outsourcing reduces your operational costs and allows you to refocus your energy on your core business activities. Money that would otherwise be spent on salaries, computer hardware, billing software, office infrastructure, and so on, can be redirected into growing your business.

Outsourced provides highly skilled professionals to medical and surgical practitioners in the Philippines. These medical billing specialists ensure that your claims are accurately submitted, payments are made in a timely manner and unpaid bills are followed up effectively. Instead of employing specialists in medical billing and coding for your practice, you can access this expertise by outsourcing these tasks to professionals.

Efficient management of medical billing and coding

When you outsource your Healthcare BPO services, you gain access to an extensive professional workforce that helps increase efficiency and save costs. Fast, accurate and transparent billing practices are the hallmark of a successful practice. You can achieve these goals simply by outsourcing your medical billing and coding tasks in the Philippines.

By |February 11th, 2020|Business Process Outsourcing|Comments Off on Healthcare BPO: Increase your revenue with medical billing outsourcing
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Happy client testimonials

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."