Three Reasons A Remote Recruiter Can Help Your Business Save Money

Remote recruiter philippines - Outsourced PH

With working from home becoming a much more viable option for many employees, it’s not much of a stretch to hire a remote recruiter. Essentially, an outsourced recruiter takes over the recruitment processes for your company, finding and interviewing candidates using the internet or phone. You are then presented with a short list of candidates from which you make your final selection. Outsourced recruiters can even take your new employees through an induction and in-house training program, before they commence work. So how can hiring a work at home recruiter help your business save money?

1.    Your recruiter’s infrastructure is provided by Outsourced

For a small business, the person who usually manages your recruitment process is one of your senior staff, whilst for large companies it’s usually someone in your HR department. Regardless of the size of your company, you still need to provide the infrastructure for this employee to run the recruitment drive, interview candidates and take them through the induction process. This can add up to a significant amount of expenditure, which can be a drain on your resources. On the other hand, if you hire a remote recruiter, all the infrastructure they need (computers, software, phones and IT support) are provided by Outsourced. All you do is tell us the particulars of the employees you want to hire and we present you with a shortlist.

2.    You only hire the recruiter for a limited time period

Recruitment drives are a limited time activity, so why hire someone permanently to perform a job that is […]

By |April 30th, 2020|Remote Staff Philippines|Comments Off on Three Reasons A Remote Recruiter Can Help Your Business Save Money

10 tips to keep your remote staff safe from cyber-attacks

keep remote staff safe from cyber attack

As the vast majority of companies worldwide have been forced to provide remote staff work due to COVID-19 it is essential to ensure your business operation stays safe and secure from anywhere, always. Beyond COVID-19 your business may also plan to provide more flexibility towards remote staffing solutions due to the cost effectiveness, convenience and global staffing availability.

Being ISO 9001:2015 and ISO/IEC 27001:2013 Certified, Outsourced provides the highest quality remote staffing services and follows the best security practices to ensure our Clients’ data is protected at all times.

Here are 10 cyber security tips for every remote user;

  1. Think before you click. Be sure to only click links from trusted senders. Malicious links can disrupt computer operations, get your personal information or even control your device entirely.
  2. Up-to-date anti-virus. Have an antivirus installed in your device and constantly update it. Scan your computers frequently for protection.
  3. Secure with passwords. Use strong passwords and change it regularly. Do not use the same password on different accounts. It is essential to keep hackers away from your data.
  4. Back-up files. Make it a habit to back-up your files either on physical location or on cloud, especially critical data. If unfortunately, hackers get the chance to erase your files, you can at least recover them.
  5. Beware of phishing. Be vigilant to identify fraudulent emails and messages that appear to come from popular websites or from sites that you trust. Pay attention to the URL of a website and never respond to requests for personal or sensitive […]
By |April 27th, 2020|Remote Staff Philippines|Comments Off on 10 tips to keep your remote staff safe from cyber-attacks

Why Hire Remote Staff And Outsource Your Business To The Philippines?

Two of the biggest limitations when you are trying to grow and expand a business are operational costs and finding the right staff. If you outsource to the Philippines however, you can solve both of these challenges at the same time. That’s why an increasing number of businesses in the Philippines outsource many of their labour intensive tasks, as well as some of their more critical jobs.

To help you decide whether hiring remote staff in the Philippines and outsourcing some of your tasks is a suitable strategy for your business, here are seven benefits of this business model.

7 Reasons why outsourcing to the Philippines is a good business model

1.    Provide a 24/7 service to your customers

If you hire from a Philippines company that specialises in outsourcing, you can leverage a workforce that is extremely flexible in their operating hours. Evening shifts, night shifts, weekends and holidays are all covered, allowing your business to offer a 24/7 service to your clients.

2.    Increase your workforce with fluent English speakers

All remote staff hired by companies that outsource to Philippines’ businesses speak fluent English, as this is the official language taught in our schools. The Philippines is actually the third largest English speaking country in the world, so you won’t have any problems finding staff who can communicate flawlessly with your customers and employees.

3.    Enjoy excellent work ethics

When you outsource to the Philippines, you don’t have to worry about the work ethics of your remote staff. That’s because Integrity, respect and honour are values that make Philippines workers stand out from the crowd, and […]

By |April 23rd, 2020|Remote Staff Philippines|Comments Off on Why Hire Remote Staff And Outsource Your Business To The Philippines?

What Are The Advantages Of Being A Remote Or Home Based Web Developer?

If you combine the increasing demand for web developers or programmers with the advantages of a home based or remote job, you have the perfect combination. Over the past few years, many employers have recognised the benefits of allowing their staff to work from home. Likewise, many entrepreneurs have realised that a home based business has distinct advantages over commuting and paying rent for an office space.

Remote Web Development - Outsourced PH

Web developers and web programmers are well-suited to this type of working arrangement. There are however, some challenges that might need to be overcome for both a home based web developer and a home based programmer in the Philippines.  Let’s take a look at both the advantages and the challenges, so you can make an informed decision.

Advantages of being a homebased web developer or a remote programmer

  1. Flexible hours: Whilst you still need to work hours that are compatible with your clients, a remote web developer or programmer can work their own hours.
  2. Increased productivity: Working at home means fewer distractions, so you can work for as long as you like to finish a project, taking breaks when it suits you, not anyone else.
  3. Better lifestyle balance: With no commuting and being able to set your own hours, a home based programmer or web developer in the Philippines can achieve a much better balance between work and leisure time.

Challenges of being a home based web developer or a home based programmer


By |April 20th, 2020|Web Development|Comments Off on What Are The Advantages Of Being A Remote Or Home Based Web Developer?

How Do You Manage A Remote Call Center?

remote call center - Outsourced PH

With working from home becoming more and more popular, the demand for remote call centers is also increasing. This popularity is a combination of many factors, but one of the biggest is that technology has advanced to the point where being a home-based call center agent is a viable working option.

There are many benefits to working from home, including a better work-life balance, no commuting and more flexible hours. For employers, there are also distinct advantages to operating a remote call center, so let’s take at look at these now.

Benefits of a remote call centre

  1. Lower operational costs: Since each remote call center rep works from home, their employer doesn’t need to spend money providing infrastructure and hardware, for example office space, computers, software, telecommunication lines, etc. Large call centers can be very costly to set up and manage over the long term, particularly if you need to pay rent for the office space and keep IT equipment updated. You can still have an extensive call center, whilst saving a significant amount of money, if you hire agents who work from home.
  2. Higher productivity: Research has shown that happy employees are more productive, and since remote working is an acquired taste, these people are very happy working from home. They don’t have to commute to work, don’t have to wear ‘office clothes’, usually have very flexible hours and have a much better work-life balance. All of this means that a remote call center […]
By |April 16th, 2020|Call Center Services|Comments Off on How Do You Manage A Remote Call Center?

Boost efficiency & beat the competition with back office outsourcing

If you want to boost your business’s efficiency and get an upper hand on the competition, back office outsourcing can give you the edge you need. This type of business model where you rely on professional back office outsourced teams gives you the flexibility to expand and contract your staffing levels to perfectly match your business’s activity.

Back office outsourcing - Outsourced PH

So for example, if your business is expanding or you are anticipating imminent growth, you can hire more back office marketing support to take the stress of your existing marketing people. Likewise, if your business is growing so big that your staff have problems handling all the HR work, you can hire back office human resources staff, as well as back office finance support to assist with invoices, taxes, payments, and so on. The back office team structure you select depends entirely on your business needs, and more importantly, you can restructure it at a moment’s notice.

The result of back office outsourcing is that you save a significant amount of money that would otherwise be spent on hiring, training and maintaining full-time employees. It’s even more pertinent if your business slows down for a while and you find yourself with more staff then you currently need. In addition, when you outsource labour intensive tasks, your senior staff can refocus on your core business goals. This makes use of their specific skills rather than trying to juggle numerous tasks that can be easily performed by outsourced staff.

You can outsource many different tasks or jobs, but you can start small with […]

By |April 13th, 2020|Outsourcing Staff|Comments Off on Boost efficiency & beat the competition with back office outsourcing

Does outsourcing for the utilities industry actually work?

outsourcing for utilities industry

As a utilities provider, you might have wondered recently whether outsourcing for the utilities industry is a viable option. After all, the challenges faced by utility providers encompass everything from grid modernisation to distributed resource integration and competition from alternative energy sources. So how can a utilities BPO model benefit your company?

Benefits of an outsourced utilities business model

The ability to streamline your business processes and refocus on the opportunities, rather than the problems can make a world of difference to your bottom line. This can be a difficult ask, because there’s not many industries that illicit more emotion and rage from consumers than utilities. It’s also an industry where one wrong move can lead to catastrophe. A case in point is when GE dropped the ball and lost nearly $200billion USD, simply because it failed to adapt to the fast moving green energy movement.

Renewable energy however, offers an endless supply of opportunities to utility providers who have enough flexibility in their business model to jump when the time is right. This flexibility comes with the ability to offshore your utilities staff, reducing your overheads, and freeing senior staff to focus on more efficient delivery models for example.

Outsourcing for the utilities industry can be achieved on many different levels, not the least being the savings you can make because you no longer need to recruit, induct, train and manage such a large workforce. A business model based around utilities BPO, resulting in a smaller in-house workforce, also significantly reduces your setup costs and  expenditure […]

By |April 9th, 2020|Outsourcing Staff|Comments Off on Does outsourcing for the utilities industry actually work?

How to boost your productivity working from home

Working from home in the Philippines can be a challenge to some people, whilst others take to it like a duck to water. Many people find that working remotely makes them happier and more fulfilled, simply because it fits so easily into their lifestyle. One of your biggest challenges however, can be staying focused when there may be too many distractions at home.

How to boost your productivity working from home - Outsourced PH

So if you are hoping to work from home successfully full-time or even part-time, here are seven tips that should help you to work efficiently and ramp up your productivity.

1.    Keep regular working hours

If you are working at home as part of a team, you need to keep regular working hours. You do need to be available to your colleagues and manager, as well as customers if you provide a customer related service, but there is some flexibility in your hours. You could start early and finish early or start later and work into the evening. Keeping to a regular schedule however, will help you to be more productive and efficient.

2.    Organise a permanent working area

Whether you use a home office or a spare bedroom, always have a designated area that is dedicated to your work. This allows you to get yourself into your ‘work’ mode at the beginning of the day and back into your personal time when you end your working day.

3.    Plan your work schedule

Just as you would plan your work if you were at the office, always plan your work schedule when working from home. Even if […]

By |April 6th, 2020|Remote Staff Philippines|Comments Off on How to boost your productivity working from home

How to prevent feeling lonely when working from home

How to prevent feeling lonely when working from home - Outsourced PH

However much you silently complained about the noise at the office and the frequent interruptions to your work, does that seem like the good old days? Who knew that the sudden change in your daily life when you began working remotely from home could have the unexpected consequence of loneliness?

On the other hand, some people relish the thought of working in peace and quiet and simply flourish in this environment. They dread the time when they need to return to the office. A number of these people might even continue to work at home by joining an outsourcing company. Others however, may struggle until they can return to the ‘safe’ environment of their workplace. So if you are struggling with a feeling of isolation while working from home, here are five tips that should help to make the transition much easier.

1.    Communicate!

The easiest way to prevent feeling isolated at home is to communicate with your manager and co-workers. You can easily set up daily Skype meetings to discuss your work and collaborate with other team members. Phone calls, emails and even video conferencing using your computer’s webcam are all options that can be used to keep you from feeling lonely and isolated.

2.    Create a routine

Just as you would start work at the office at the same time every day, continue to do this when working from home. Adding structure to your day by starting and ending your working day at set times […]

By |April 2nd, 2020|Remote Staff Philippines|Comments Off on How to prevent feeling lonely when working from home

Happy client testimonials

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."