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If your company is trying to navigate one or more challenges in your business, then have you considered hiring an SME expert (subject matter expert)? SMEs are commonly hired by IT businesses, as well as those in software development, marketing and customer support. In fact, they can work in any area where their expertise is required.

Other areas where these experts are highly relevant include health, IT, architecture, construction, law and engineering. These professionals are experts with a deep understanding in a specific area of interest, process, job, department, function, machine or item of equipment. Their unique insight can be leveraged to solve specific problems or challenges. 

SO an SME expert is often hired to fix software bugs, offer a different design approach or apply a new technology to an existing problem. They can also help develop specific training programs and are vital in helping navigate challenges when a general level of knowledge and proficiency is insufficient to offer a solution. They are an authority in their area of expertise.

Abilities that define a good Subject Matter Expert

A Subject Matter Expert should be the go-to person for a particular department or project. They have sufficient knowledge to define procedures, standards, performance objectives and performance levels. They can recommend procedural improvements and participate in the decision-making processes regarding their area of expertise. The ability to not only explain how something works, but why it works in a particular way is another prerequisite for these experts. 

Skills and qualifications for SME Experts

An SME expert often possesses a doctorate and a long history of working and studying within their area of interest. They also have exceptional communication skills, attention to detail and an ability to explain complex problems in simple-to-understand terms. They have remarkable problem solving skills and are able to develop a wealth of scenarios to test theories and validate results.

• Excellent communication skills.
• Strong command of both written and spoken English.
• Exemplary attention to detail.
• Ability to work to a deadline.
• Curious and open-minded.
• Exceptional problem solving skills.
• Ability to develop testing scenarios.
• Work alone or within a team or teaching environment.

Outsourcing to the Philippines

As the leading provider of highly experienced workers in the Philippines, Outsourced has access to an extensive pool of very talented and qualified professionals. We help you find the right SEM Expert for your situation, managing the recruitment, hiring and onboarding for your company.

Your Subject Matter Expert is a dedicated, full-time employee who operates remotely at our state-of-the-art facility in Manila. All the resources they require to fulfill their role with your company are provided by the team at Outsourced (HR, payroll, holidays, sick leave, computers, hardware, software, fast internet access and IT support). You have direct control of their work and can communicate with them via email, online chat, phone or video.

Outsourcing to the Philippines is a proven, cost-effective strategy used by thousands of companies around the world to access expertise while reducing costs.  

For more information on hiring a remote SME Expert in the Philippines for your business, contact Outsourced today.