Looking for additional accounting or finance staff? Whether you want a Filipino CPA, Filipino debt consultant, financial adviser, analyst or a Filipino mortgage broker, your new offshore, full-time staff not only help to grow and expand your business, but also save you money.

This is popular strategy for many businesses, because it’s an extremely cost-effective approach to hiring new staff. You can save up to 75% of the costs of hiring locally when Outsourced provides you with the expert staff you require for your business. 

Let’s look at some of the professional finance and accounting roles that can benefit your company

Filipino CPA

Your dedicated Filipino CPA manages all your accounts, prepares budgets and cash flow analyses, activity statements and monthly reports, as well as lodges your tax returns. He or she will also conduct any necessary audits and prepare all financial statements. We have many Filipino CPAs that operate very successfully from the Philippines for a variety of companies. They work on a full-time basis while operating locally at our state-of-the-art facilities.

Filipino Debt Consultant

Your full-time Filipino debt consultant works from our up to date, high-tech facility in the Philippines and helps you manage your debt, finding the best deals and negotiating on your behalf. A Filipino debt consultant is a financial expert who provides you with the advice you need to effectively manage debt. […]

If you want to cut your costs but require call centre staff who speak fluent English, then you need to contact Outsourced and ask about hiring Filipino call center agents. 

Outsourced is the leading provider of offshore Filipino telemarketers and call centre agents and can provide you with as many experienced agents who speak fluent English, as you need. We can even provide you with an entire team, all set up and ready to go. We can also supply you with a team of Filipino customer service staff who can handle all the enquiries from your customers via phone, email, SMS and online chat.

Why employ Filipino call center agents?

The biggest reason to hire Filipino call center agents is because of the costs. You can easily save up to 75% of the costs of hiring locally-based call center agents when you opt to hire offshore in the Philippines. As mentioned above, another huge benefit of this strategy is that in the Philippines, English is taught to the children in school, so just about every Filipino speaks English fluently. This ability helps to streamline communications between your call center staff and customers, enhancing customer morale and facilitating a quick resolution to their enquiries.

All our Filipino telemarketers, call centre agents and customer service staff are experienced in their field and come highly recommended. Let’s take a look at some of the tasks your outsourced […]

When customers don’t receive the help they need on their first call, they can become frustrated and belligerent. The best way to head off these problems is to provide after hours support services to address your customer’s issues immediately.

The problem is that not many companies can afford to pay for a 24 hour customer service, due to the penalty rates that need to be paid to employees. This leaves your business in a precarious position where you are losing customers, but unable to fund after hours support which would help to solve the problem.

However, since customers can purchase just about anything online 24/7, it makes sense to offer after hours call centre services. In fact, your customers will expect to speak to someone in customer service if they are having a problem with their order. So what can you do?

After hours support services in the Philippines

The solution is to keep your in-house call centre operating but supplement it with an after hours call centre based in the Philippines. This is the best solution for your company, regardless of where you are located. For example, if you are located in the US or the UK, our professional customer support staff will work during the day in the Philippines to provide after hours support to your customers. In Australia, they would operate at night due to the similar time zones.

However, regardless of the hours worked, hiring after hours IT support, 24 hour online chat support or after hours help desk support is extremely cost-effective in the Philippines. That’s why a large number of companies […]