What is outsourcing

In the Philippines, BPO (Business Process Outsourcing) can be a great benefit to any company that requires skilled staff for labour intensive tasks. BPO process outsourcing frees your senior and in-house staff from a wide range of mundane tasks and allows them to refocus on your business’s core activities, aimed at growing and expanding your business.

As a leading BPO company in the Philippines, Outsourced specialises in finding the right people for the right job, at the right time for the right salaries. With outsourced BPO, the team at Outsourced identifies, recruits and hires skilled staff who work for your company in a variety of different areas.

Philippines BPO – back office recruiting

Back office or admin BPO can include finances and accounting BPO, payroll and data entry BPO, marketing BPO, HR staff BPO, personal assistant BPO, and IT services or data management BPO. Outsourced provides the equipment and infrastructure for these employees who work remotely for your company; admin BPO staff are concerned with the internal operations of your company.

Philippines BPO – external services

BPO services in the Philippines can include staff who interact with your target market, for example call centre BPO, pre and post sales BPO, email support BPO, live chat and telephone support BPO, order taking BPO, complaint handling BPO, event registration BPO, appointment scheduling BPO, and so on. As a BPO outsourcing company, we select only the most qualified and experienced staff for your company.

What’s the biggest benefit of BPO process outsourcing?

Undoubtably, the biggest benefit of outsourced BPO is organisational flexibility. By this we mean that you can maintain your core in-house staff, whilst taking advantage of an additional workforce in times of expansion or contraction. You can also hire BPO staff for specific projects and specific timeframes, leaving your core staff to continue with their existing tasks.

With a limited budget, investing in Philippines BPO helps your business to cut costs, because you don’t need to hire, train and maintain these employees yourself – Outsourced takes on these roles. BPO process outsourcing also allows your company to temporarily increase your output during periods of increased activity, keeping up with deadlines and meeting market demands.

BPO services in the Philippines are also one of the strategies that have proven very useful to start-up companies, helping them to gain traction in a competitive market by reducing their overall costs. Instead of hiring a large and expensive taskforce, a start-up company can simply hire a small core of in-house staff, supplemented by outsourced staff on as as-needed basis.

How do you contact a BPO outsourcing company?

Outsourced is a very successful and well regarded BPO company in the Philippines, so all you need to do is to send us your job descriptions. We will then discuss your needs over the phone, fine tuning them as necessary. Once everyone is in agreement, we will move ahead with researching the market space and identifying the best candidates for your needs. At Outsourced, we have access to some of the highest calibre staff in the Philippines and we leave no stone unturned in our effort to find the right staff for your company.

For more information on leveraging Philippines BPO for your company, please call us on one of our national or international numbers or sent us an email enquiry