Can your Philippines business benefit from BPO?

What is outsourcing

In the Philippines, BPO (Business Process Outsourcing) can be a great benefit to any company that requires skilled staff for labour intensive tasks. BPO process outsourcing frees your senior and in-house staff from a wide range of mundane tasks and allows them to refocus on your business’s core activities, aimed at growing and expanding your business.

As a leading BPO company in the Philippines, Outsourced specialises in finding the right people for the right job, at the right time for the right salaries. With outsourced BPO, the team at Outsourced identifies, recruits and hires skilled staff who work for your company in a variety of different areas.

Philippines BPO – back office recruiting

Back office or admin BPO can include finances and accounting BPO, payroll and data entry BPO, marketing BPO, HR staff BPO, personal assistant BPO, and IT services or data management BPO. Outsourced provides the equipment and infrastructure for these employees who work remotely for your company; admin BPO staff are concerned with the internal operations of your company.

Philippines BPO – external services

BPO services in the Philippines can include staff who interact with your target market, for example call centre BPO, pre and post sales BPO, email support BPO, live chat and telephone support BPO, order taking BPO, complaint handling BPO, event registration BPO, appointment scheduling BPO, and so on. As a BPO outsourcing company, we select only the most qualified and experienced staff for your company.

What’s the biggest benefit of BPO process outsourcing?

Undoubtably, the biggest benefit of outsourced BPO is organisational flexibility. By this we mean that you can maintain your core in-house staff, whilst taking advantage of an additional workforce in times of expansion or contraction. You can also hire BPO staff for specific projects and specific timeframes, leaving your core staff to continue with their existing tasks.

With a limited budget, investing in Philippines BPO helps your business to cut costs, because you don’t need to hire, train and maintain these employees yourself – Outsourced takes on these roles. BPO process outsourcing also allows your company to temporarily increase your output during periods of increased activity, keeping up with deadlines and meeting market demands.

BPO services in the Philippines are also one of the strategies that have proven very useful to start-up companies, helping them to gain traction in a competitive market by reducing their overall costs. Instead of hiring a large and expensive taskforce, a start-up company can simply hire a small core of in-house staff, supplemented by outsourced staff on as as-needed basis.

How do you contact a BPO outsourcing company?

Outsourced is a very successful and well regarded BPO company in the Philippines, so all you need to do is to send us your job descriptions. We will then discuss your needs over the phone, fine tuning them as necessary. Once everyone is in agreement, we will move ahead with researching the market space and identifying the best candidates for your needs. At Outsourced, we have access to some of the highest calibre staff in the Philippines and we leave no stone unturned in our effort to find the right staff for your company.

For more information on leveraging Philippines BPO for your company, please call us on one of our national or international numbers or sent us an email enquiry


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Some of our 200+ happy clients

“I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.”

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."

“Outsourced have a great office space and a great support team who are always willing to help. We were able to pivot quickly and within 6 weeks we were able to start our team. We are very happy with Outsourced.”