In Australia, the GVA (gross value added) of the transport, postal and warehousing industry equals an astounding $20.5 billion. Global changes however, can have a dramatic effect on this industry, requiring businesses to leverage any flexibility they can build into their business model. The ability to quickly respond to changes outside of their control is one of the reasons that transport, postal, and warehouse outsourcing is such a challenging industry.
Healthcare BPO: Increase your revenue with medical billing outsourcing
Whether you are a general practitioner, medical specialist or surgeon, Healthcare BPO (Business Process Outsourcing) is designed to optimise your practice’s financial efficiency. Medical billing outsourcing in the Philippines is a growing industry, simply because it’s such a demanding and challenging task for many practices.
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Can your Philippines business benefit from BPO?
In the Philippines, BPO (Business Process Outsourcing) can be a great benefit to any company that requires skilled staff for labour intensive tasks. BPO process outsourcing frees your senior and in-house staff from a wide range of mundane tasks and allows them to refocus on your business’s core activities, aimed at growing and expanding your business. (more…)
How Outsourcing Jobs Creates more Local Jobs
Outsourcing as a business solution – is it merely a trend or are there other merits to this strategy that aren’t being considered? Does offshore labour hire take jobs away from locals or does it actually help to create more jobs for local Australians in the long-term?
A survey conducted in 2012 by the Australian Business Process Outsourcing Association, found that 45 to 65 percent of Australian organisations outsource some business processes. The reason?
IT BPO Services – In-House or Overseas?
Whether it was more beneficial to outsource BPO services or to hire an in-house team has been a perpetual debate ever since the market for software began. Many entrepreneurs praise the merits of offshore software development services whilst others have sworn off it due to horrible experiences, which doesn’t help the budding question: should I engage in an outsourcing partnership or not?
The benefits of outsourcing BPO services overseas
Cost
It’s one of the most lucrative advantages to offshore outsourcing, especially for start-up companies with a very limited budget – and for a good reason. Why pay a local developer $150p/hr when you might be able to find an equally capable and educated person for a quarter of the cost from another country? Then the saved costs can be invested into building the company up, increasing its growth and quality rate. However you must take into consideration that more time will need to be dedicated by you when initially building that relationship with your outsourcing partner and ensure you both see eye to eye. After all, they’re not down the hall from your office door available for a quick passing chat.
Short term commitment
An underrated and underappreciated advantage, many people fail to think of the fact that outsourced jobs means that you can hire people for short term projects without any long term commitments and paying […]
Outsourcing Partnership: The Perfect Relationship
The business process outsourcing trend is not an uncommon thing these days and has now transformed into a subset of outsourcing, which involves contracting operations and responsibilities of a specific business process to a third party provider. The increasing complexity of new technologies has led to almost an essential need for outsourced it services if companies wanted to continue providing high quality service with up to date technology at minimal financial burden to the business. This is been proven to be exceptionally successful within HR, finance, accounting and IT/web development. However although it’s no doubt service providers offer a highly skilled, educated, cost-effective workforce, being able to establish a strong outsourcing partnership will ensure maximum productivity and profitability.
So how do we do this? Maintaining a successful business partnership is no different to a fruitful marriage – both of them need the highest level of commitment from both parties, whilst of course taking each other’s ego and dignity into consideration. Here are some tips to help you reach an optimal relationship with your IT Outsourcing Partner:
Set Manageable Expectations
A common habit that people who are dedicated to establishing start-up companies tend to do is feeling proud overdoing things, such as over committing to clients, working overtime, over imagining and just generally expecting unrealistic results. Although this isn’t necessarily a bad thing, it’s often these type of people who end up expecting the same amount of dedication from their outsourcing partner. This is highly detrimental […]
BPO Services – Quality over cost
There are many misconceptions as to why people choose to outsource, the most common being that its only purpose is to cut corners on wages. Although this was a primary incentive in the beginning, it’s become an initiative companies have been using without prioritising the cheap labour factor. For some businesses, the core question is not how BPO services can be implemented to save money, but rather how it can help in making money for the business. Rather than investing the nuts and bolts of creating the necessary foundation and infrastructure in-house, money is seen as better spent on certain outsourced jobs; giving managers and directions more time to focus on important decisions to maximise business growth.
But how exactly are companies using business outsourcing services to drive quality and growth? How does it maximise success? Outsourced has found four main reasons why leading companies have been using remote staff that does not involve cost-cutting reasons.
1. To tap into global talent for BPO services
Information Technology is a universal knowledge pool and it’s almost foolish to limit your location range to just your local area when recruiting talent. Some of the best developers or web designers may be situated kilometres away and it’s important to recognise this. Don’t let the fact that they’re in a different country deter you from exploring outside of your geographical range. When
thinking about hiring PHP developers, front end development, Java developers and wordpress web developers, start looking at recruitment agencies who provide the necessary assistance to help you tap […]
IT BPO services in the Philippines shines brighter in 2016
The BPO services market has not always been a fast growing market. The first offshore call centre was set up in 1992, however it was only in the past 10 years that saw the rapid growth within the industry as plane travel and online communication tools advancements sped up to suit overseas outsourcing.
Among countries known for housing outsourced centres, it is the Philippines that have caught the attention of companies all over the world as a resourceful and valuable hub of high quality and affordable offshore staff. Globally dubbed as the world’s BPO solutions capital, the Philippines displays a number of characteristics beyond the cheap labour costs that make the country shine above the rest, and an attractive preference for multinational companies looking at BPO services.
Highest English-proficiency in the SEA
The Philippines is renowned for a highly westernised culture. With this naturally comes an advanced proficiency in written and spoken English, with a staggering 95% literacy rate, making it the third largest English-speaking country in the world. However what wins over global companies is their clear adopted American accent, which overcomes a significant language barrier and social stigma that foreign outsourcing presents, something that is hugely advantageous over its neighbours in the South East Asian region. This makes this particular country an attractive location for remote staff and outsourcing IT services.
Success-driven workers attract global as well as start up companies
Alongside the skill, there has been a shift in mindset amongst the young Filipino workers. Traditionally, BPO services were limited to high-volume yet low priced work which was […]
Outsourcing advantages: Increasing company productivity
Outsourcing is a practice used by different companies to reduce costs by ‘outsourcing’ or transferring labour to an outside supplier or provider. If used properly, it can be a highly cost-effective strategy due to the fact that it can be comparatively more affordable to source work or supplies externally, especially via overseas offshoring. This can be an incredible advantage to Information Technology companies, mainly due to the most significant benefit: the availability of abundant IT resource. The fact that IT is a universal code allows outsourcing to be an unlimited strategy.
However handing over business projects still comes with its risks and doubts, which is natural. Below are some questions answered and handy tips to help you combat these misperceptions, educate you on outsourcing advantages and how to effectively work with an outsourced team.
COMMON CLIENT CONCERNS AND QUERIES
Where do you outsource?
Choosing an outsourcing company’s location depends on your business reasons and industry. More often than not, outsourcing doesn’t have to be at a distant offshore city, with many global corporations choosing nearshore outsourcing to combat further cost reduction, cultural differences and workday overlap. That said, countries where close collaboration with your provider is possible, which can present one of many outsourcing advantages through similar time zones and cultural similarities is beneficial and can increase project productivity and management flow.
What is the difference between outsourcing and offshoring?
Outsourcing is the process of obtaining goods or services from an outside company. Offshoring refers to a company […]
What Is Outsourcing And What Does This Mean To Your Business?
What is outsourcing and what are the benefits of outsourcing for your business? Can this strategy really help your business to cut costs, whilst at the same time help grow your business and increase your profits?
Many business owners are unsure about outsourcing and veer away from integrating this strategy into the operating structure of their company. This is a shame however, because the benefits of outsourcing can be quite profound for both small and large businesses.
The BPO industry (business process outsourcing) is fast becoming a booming industry, but what exactly is the drawcard and is there really a positive payoff for business owners, if they embrace this strategy within their company?
The rapid growth in outsourcing companies
In today’s rapidly moving marketplace where every dollar counts, business owners, now more than ever, need to keep a tight rein on their budgets. Every additional employee can exert a huge drain on a company’s budget and resources, so any cost-cutting strategies, which also help to improve a business’s output is like a panacea from heaven.
Outsourcing is one of these strategies that helps a business to cut costs and improve their bottom line, because it allows an organisation to fulfil their obligations to their employees and to their clients, whilst at the same time, keeping their overheads under tight control.
This strategy has the potential to free up valuable time within a company, so that more emphasis can be placed on creating strategies not only for future growth, but also to help expansion into areas outside […]
