Can your Philippines business benefit from BPO?

What is outsourcing

In the Philippines, BPO (Business Process Outsourcing) can be a great benefit to any company that requires skilled staff for labour intensive tasks. BPO process outsourcing frees your senior and in-house staff from a wide range of mundane tasks and allows them to refocus on your business’s core activities, aimed at growing and expanding your business.

As a leading BPO company in the Philippines, Outsourced specialises in finding the right people for the right job, at the right time for the right salaries. With outsourced BPO, the team at Outsourced identifies, recruits and hires skilled staff who work for your company in a variety of different areas.

Philippines BPO – back office recruiting

Back office or admin BPO can include finances and accounting BPO, payroll and data entry BPO, marketing BPO, HR staff BPO, personal assistant BPO, and IT services or data management BPO. Outsourced provides the equipment and infrastructure for these employees who work remotely for your company; admin BPO staff are concerned with the internal operations of your company.

Philippines BPO – external services

BPO services in the Philippines can include staff who interact with your target market, for example call centre BPO, pre and post sales BPO, email support BPO, live chat and telephone support BPO, order taking BPO, complaint handling BPO, event registration BPO, appointment scheduling BPO, and so on. As a BPO outsourcing company, we select only the most qualified and experienced staff for your company.

What’s the biggest benefit of BPO process outsourcing?

Undoubtably, the biggest benefit of outsourced BPO is organisational flexibility. By this we mean that you can maintain your […]

By |December 16th, 2019|Business Process Outsourcing|Comments Off on Can your Philippines business benefit from BPO?
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How Outsourcing Jobs Creates more Local Jobs

Outsourcing as a business solution – is it merely a trend or are there other merits to this strategy that aren’t being considered? Does offshore labour hire take jobs away from locals or does it actually help to create more jobs for local Australians in the long-term?

A survey conducted in 2012 by the Australian Business Process Outsourcing Association, found that 45 to 65 percent of Australian organisations outsource some business processes. The reason?

Below we’ll discuss 3 of the top considerations businesses make when deciding whether or not to incorporate a business outsourcing solution, to help you decide whether it’s merely a trend or not.

business outsourcing

In 2018 Australian companies are becoming increasingly more global – as big businesses are growing, we’re seeing an increase of large scale companies seeking the services of offshore staff as a part of their long-term strategy. This trend is fast becoming the norm and for good reason. Truth be told, big corporations back in the 1980’s and 90’s made wholesale cuts which resulting in loss of jobs locally that the media were quick to hype up. This left a negative perception of offshore labour hire in the general public – but the forum has now changed. We’re seeing big corporations in small to medium enterprises, take on outsourcing solutions to help their business’ grow, not just as a quick fix, but as a part of their long term business plans.

By |July 25th, 2018|Business Process Outsourcing, General, Offshore Outsourcing Philippines, Outsourcing Staff|Comments Off on How Outsourcing Jobs Creates more Local Jobs
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IT BPO Services – In-House or Overseas?

Whether it was more beneficial to outsource BPO services or to hire an in-house team has been a perpetual debate ever since the market for software began. Many entrepreneurs praise the merits of offshore software development services whilst others have sworn off it due to horrible experiences, which doesn’t help the budding question: should I engage in an outsourcing partnership or not?

Offshore Software Development

The benefits of outsourcing BPO services overseas

Cost

It’s one of the most lucrative advantages to offshore outsourcing, especially for start-up companies with a very limited budget – and for a good reason. Why pay a local developer $150p/hr when you might be able to find an equally capable and educated person for a quarter of the cost from another country? Then the saved costs can be invested into building the company up, increasing its growth and quality rate. However you must take into consideration that more time will need to be dedicated by you when initially building that relationship with your outsourcing partner and ensure you both see eye to eye. After all, they’re not down the hall from your office door available for a quick passing chat.

Short term commitment

An underrated and underappreciated advantage, many people fail to think of the fact that outsourced jobs means that you can hire people for short term projects without any long term commitments and paying the associated costs. Projects like website or app development where you would only need […]

By |June 28th, 2016|Business Process Outsourcing|Comments Off on IT BPO Services – In-House or Overseas?
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happy client testimonials

extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

high quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."