How Outsourcing Jobs Creates more Local Jobs

Outsourcing as a business solution – is it merely a trend or are there other merits to this strategy that aren’t being considered? Does offshore labour hire take jobs away from locals or does it actually help to create more jobs for local Australians in the long-term?

A survey conducted by the Australian Business Process Outsourcing Association found that 45 to 65 percent of Australian organisations outsource some business processes. The reason?

Below we’ll discuss 3 of the top considerations businesses make when deciding whether or not to incorporate a business outsourcing solution, to help you decide whether it’s merely a trend or not.

business outsourcing

In 2018 Australian companies are becoming increasingly more global – as big businesses are growing, we’re seeing an increase of large scale companies seeking the services of offshore staff as a part of their long-term strategy. This trend is fast becoming the norm and for good reason. Truth be told, big corporations back in the 1980’s and 90’s made wholesale cuts which resulting in loss of jobs locally that the media were quick to hype up. This left a negative perception of offshore labour hire in the general public – but the forum has now changed. We’re seeing big corporations in small to medium enterprises, take on outsourcing solutions to help their business’ grow, not just as a quick fix, but as a part of their long term business plans.

International businesses are increasingly turning to outsourcing solutions for their business needs. From small business start-ups to fortune 500s, business outsourcing is now proving to help improve a company’s productivity and overall net worth. In the case of Australia, the result of offshore labour hire is actually showing to increase jobs locally whilst improving local opportunities.

Below we will attempt to unpack the common misconceptions around offshoring – uncovering doubts of a bygone era where outsourcing jobs were seen to be a threat to local jobs and livelihoods. We’ll show why offshoring is fast becoming an Australian business norm which comes with a lot of benefits to the local economy. This will unveil how local Australian based company, acidgreen was able to contribute to a 400% increase in local jobs creation by seeking outsourcing solutions.   

#1 (False) Business outsourcing is only about cost cutting

Cost cutting isn’t the only reason that companies choose to offshore staff. Outsourced, one of the most reliable offshoring companies in the Philippines, would never recommend a business replace its entire local staff with an offshore team. The offshore team should compliment and support the onshore staff to ensure success.

Strategies to offshore staff are implemented with the intention of helping a business achieve its growth goals. For example, a company may be inclined to turn down new business if they are close to approaching capacity. They may be in a position where they’re not able to afford the $100K+ it would cost to hire a new employee. With Outsourced though can hire offshore dedicated staff for only $25K+ to take on some of the overflow load, allowing the business to take on the new business and continue to grow (resulting in business growth and local success).

Offshoring can allow you to ‘spend less time working in the business and more time working on it’! This also means you’re better able to concentrate on supporting your team to produce top quality work, in a timely, cost-effective manner.

With Outsourced, offshoring to the Philippines can significantly improve your quality and efficiency.

The idea of offshoring is to shift tasks which may be lower skilled but still essential to the business function. The costs saved from offshoring these skills allows resources to be distributed to the team, locally:

  • You’ll gain productivity as you’ll have more time to focus on doing meaningful work.
  • You’ll have the ability to spend more time with clients face-to-face to allow you to form deeper relationships.
  • You’ll have time to engage in more networking events, positively growing your business opportunities.

Ultimately, outsourcing allows you and your local team to focus on meaningful work, work which will translate in seeing your business grow.

offshore labour hire

#2 (False) Offshore labor hire takes jobs away from locals

So, what does outsourcing mean for local jobs?

As businesses grow there is a natural need for more staff. What we’ve found is that the savings from offshore labor hire for essential staff members results in businesses having the ability to hire more locally based staff, often in higher skilled roles. Allocation of costs allow businesses to stay competitive and achieve sustainable growth. As the business grows, it continues to contribute to the local economy, resulting in the creation of local jobs.

This was definitely the case Outsourced client acidgreen, a Sydney based digital commerce agency. CEO of acidgreen Mike explained, acidgreen had a multi-million payroll and was struggling with cash flow and meeting liabilities. As a small business it was hard to attract and retain the best talent. Building a team offshore afforded the ability to scale quickly, this enabled us to provide a faster service to clients and to take on more work than we could previously. The jobs we were winning became more profitable, due to reduced costs and we started doing more than ever, with our bigger team. We have quadrupled the company size in the last few years and are more profitable. We have now reinvested these profits locally to hire more staff in Sydney. Going offshore has actually helped the local economy by allowing us to grow significantly as a company and all taxes (payg, gst, payroll and corporate) are paid in Australia.”

An article published by the The Telegraph UK explains that, “a more productive firm can pay higher wages to the remaining workers, and hire more local employees in different types of occupations than those offshored.”

So actually outsourcing helps the local economy by helping companies grow, take better care of their onshore staff and be more profitable (which results in more local taxes to help the local country).

#3 (False) Staff working overseas are in sweatshops receiving lower pay

The stereotype that outsourcing means cheaper, lower quality work is quickly changing as people are coming to realise that these ‘one size fits all’ statements are fundamentally false. Comparatively, offshore workers are usually paid a lower hourly rate than a local doing the same job, but the rate of pay would be aligned to what is expected locally in the home country. Staff offshore enjoy the same standard of living that staff locally in Australia would expect and the same working conditions are provided, such as appropriate access to internet and office facilities. For example, in the Philippines, professionals take great pride in their work and focus on quality assurance. It shows too, with demand for Philippine outsourcing services growing by 30% year on year.

Outsourcing solutions are fast becoming the business norm, and it’s become clear why this is so. As we saw earlier, 45 to 65 percent of Australian organisations outsource some business processes. We saw how outsourcing actually contributed to job creation in the local environment and how outsourced staff allow for a business to flourish in the long term, ultimately benefiting the local Australian economy and contribute to local job creation.

As well as providing their remote staff with a fantastic working environment, equitable salaries and health cards (among other incentives) Outsourced also organise regular team events to ensure they are happy and feel rewarded for their hard work. Employee happiness, retention and productivity increases when we prioritise mental health and well being by mixing work and play.

Outsourced have also spared no expense to ensure staff are comfortable and able to perform their work effectively and efficiently. Our state-of-the-art delivery centres are located in the Philippines and operate 24 hours per day 365 days per year. Our large open-plan offices include chill-out lounges, meeting rooms, kitchen, eating area, conference rooms, and free coffee to keep everyone alert and productive.

outsourced ph team outing Outsourced offshore staffing philippines amenities create local jobs

Quality Outsourcing in Philippines

Are you interested in seeking a reliable quality outsourcing solution? Outsourced specialise in providing staff of the highest quality being the leaders with nearly 10 years of experience in the offshore staffing industry. Having successfully built remote teams in the Philippines for clients including Shootsta, 2XU, Yamaha, The University of Melbourne and Fox Sports, it’s no wonder more businesses are looking to Outsourced for their business outsourcing solutions.

Take a look at how Outsourced can work to benefit for your business needs. Contact Outsourced today to learn more.

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Some of our 250+ happy clients

“I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.”

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."

“Outsourced have a great office space and a great support team who are always willing to help. We were able to pivot quickly and within 6 weeks we were able to start our team. We are very happy with Outsourced.”

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