Philippines Business Process Outsourcing

In 2010, the Philippines surpassed India as the largest Business Process Outsourcing (BPO) industry in the world. BPO is the contracting of the operations and responsibilities of specific business functions (eg Web Development) to a third-party service provider.

When these Business Processes are Information Technology (IT) based, they are often referred to as Information Technology Enabled Service (ITES) Business Process Outsourcing (BPO). So we get the acronym ITES-BPO.

Our ITES-BPO form a natural extension to your teams and you can utilise our skills and technology to improve your time-to-market and to meet your business requirements. Our commitment to productivity and quality is measurable and can be constantly monitored through performance indicators. It also benefits from ongoing cost reduction and continuous improvement initiatives.

If you would like to learn more about our Philippines Business Process Outsourcing services simply contact us.

Some of our 200+ happy clients

Exceeded my expectations

“I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.”

Extension of our company

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

Extremely professional

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

Incredibly helpful

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

High quality

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."

Great support team

“Outsourced have a great office space and a great support team who are always willing to help. We were able to pivot quickly and within 6 weeks we were able to start our team. We are very happy with Outsourced.”

Outsourced Service Categories

There are hundreds of roles we can recruit for you in the Philippines. Below is a list of some of the most popular roles our client’s request within each industry.