Fostering Amazon Business Growth with Offshore Talent

As your Amazon business scales, so do the operational challenges—managing inventory, providing exceptional customer service, and optimising your marketing efforts. Many businesses struggle to keep up, and growth often stalls due to operational inefficiencies. Outsourcing offers a scalable solution.

70% of European small-to-medium enterprise (SME) owners report a lack of confidence in their ability to scale, citing bottlenecks in day-to-day operations as a key obstacle. With the right support, valuable time and resources are well-spent on non-core activities, making it easier to maintain momentum and focus on other priorities.

Partnering with an Amazon outsourcing and offshoring company offers a smarter way forward. Outsourcing repetitive tasks such as inventory management, customer service, and account optimisation allows you to reduce labour costs by up to 75% while maintaining high-quality service. 

Key roles for scaling your Amazon business

As your Amazon business expands, you’ll need dedicated personnel to handle specific tasks. To ensure seamless operations and optimise growth, consider these roles:

Inventory and supply chain management

Maintaining optimal inventory levels can reduce the amount of capital tied up in inventory and improve your cash flow. Inventory managers implement strategies like real-time shipment tracking, warehouse monitoring, and timely restocking to align supply with demand. 

Product research and sourcing specialists

Product research and sourcing specialists track market trends, adapt sourcing strategies, and manage supplier relationships.

Customer service representatives

A seamless customer experience is paramount for positive reviews and maintaining high Amazon seller standards. Customer service representatives are your front line in handling inquiries, returns, and feedback to ensure customer satisfaction.

Marketing and account management

Marketing specialists and account executives optimise product listings, refine keyword strategies, and run effective pay-per-click (PPC) campaigns. They monitor account health, manage risks to prevent suspensions and adapt quickly to platform changes.

Scaling Amazon outsourcing with offshore talent in the Philippines

Sustainable growth for Amazon businesses requires strategic resource allocation and operational efficiency. Leveraging offshore talent in the Philippines offers substantial benefits:

Cost savings of up to 75%

Compared to the high fixed costs of hiring permanent employees in Western countries, outsourcing talents in the Philippines offer a more cost-effective solution. Outsourcing typically reduces labour costs by two-thirds while eliminating the need for internal recruitment, acquisition, and training processes.

Highly skilled talent

The Philippines offers a strong talent pool with expertise in e-commerce, customer service, and supply chain management. Educational institutions in the Philippines often incorporate industry-relevant curriculum and training, equipping graduates with job-ready skills.

English proficiency and cultural fit

English is an official language in the Philippines and is widely spoken in  professional settings. This ensures smooth communication and collaboration within your team. Filipino professionals are also known for their adaptability and cultural sensitivity, allowing seamless integration with global business practices.

Empower your Amazon business with Outsourced

Scaling your Amazon operations requires more than just resources, it also demands the right talent. Outsourced simplifies building high-performing offshore teams with our comprehensive services, including:

Tailored recruitment

Outsourced takes the guesswork out of recruitment by matching your business with pre-vetted candidates in key roles like inventory management, product research, and customer service. Every candidate is carefully selected to align with your business goals, ensuring they contribute from day one.

Dedicated support

Outsourced handles HR functions, facilities, and IT support, giving you more time to focus on core business operations. 

Scalable solutions

Whether you need a single employee or a fully operational team, we offer flexible staffing solutions that scale with your business. As your operations grow, we ensure you have the right people in place, without disruptions. 

Recognising the value that we bring to our clients, Outsourced has been recognised as one of the Top 8 Amazon Outsourcing Providers by independent Amazon experts, reflecting our commitment to excellence and customer satisfaction.

Start building your dedicated offshore team today with Outsourced. With our expertise and access to the Philippines’ exceptional talent pool, we’ll help you unlock new levels of growth for your Amazon business.

About Outsourced

Outsourced Philippines stands at the forefront of offshore staff outsourcing, leveraging over a decade of industry expertise to empower over 250 global clients. Our dedicated team of more than 1,000 employees, including 100+ support staff, is committed to building sustainable partnerships. 

We deliver bespoke outsourcing solutions that blend cost-efficiency with exceptional quality, catering to specific client needs across various industries from IT and engineering to creative and administration. At Outsourced, we are more than a service provider; we are a trusted partner in driving sustainable business growth and innovation. 

Discover how Outsourced can enhance your operational capabilities and set new standards of excellence for your business at https://outsourced.ph/.

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References:

  1. https://www.aboutamazon.eu/news/empowering-small-business/amazon-research-reveals-70-of-european-small-and-medium-business-owners-lack-confidence-and-are-looking-for-support-to-build-an-e-commerce-offering?hl=en-PH
  1. https://resourcecenter.infinit-o.com/blog/how-outsourcing-reduces-labor-cost-for-companies-2/
  1. https://www.satelliteoffice.com/blog/closer-look-at-the-philippine-talent-pool/
  1. https://www.outsourceaccelerator.com/articles/how-outsourcing-can-cut-labor-costs-by-up-to-70/
  1. https://opengovasia.com/2024/05/27/the-philippines-preparing-students-for-the-digital-era/ 
  1. https://www.netsuite.com/portal/resource/articles/inventory-management/inventory-management.shtml  
  2. https://myamazonguy.com/amazon-outsourcing-companies/
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Some of our 250+ happy clients

“I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.”

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."

“Outsourced have a great office space and a great support team who are always willing to help. We were able to pivot quickly and within 6 weeks we were able to start our team. We are very happy with Outsourced.”

Outsourced Service Categories

There are hundreds of roles we can recruit for you in the Philippines. Below is a list of some of the most popular roles our client’s request within each industry.

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