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Good customer care goes above and beyond traditional customer service responsibilities by ensuring that your customers are satisfied at every touchpoint they have with your brand. Successful customer care managers are able to empathise with clients and provide them with the support they need while also keeping your overarching business objectives in mind. Whether you need work-from-home remote customer care staff or an office-based team of customer care specialists look no further than Outsourced. 

At Outsourced, we understand that strong interpersonal skills cannot be overlooked, especially for those in customer-facing roles. Therefore, the personnel we provide to fulfil your customer service jobs are guaranteed to have excellent written and verbal communication skills, with an emphasis on being able to efficiently respond to customer queries over the phone, through live chat software, via emails and more.

We are experienced recruiting our clients dedicated teams of customer service staff able to manage a large number of inbound and outbound calls on a daily basis. The Philippines customer service staff have excellent administrative skills and will use the call information they gather to constantly update your customer database. By maintaining the accuracy of your internal records, this ensures that future interactions you have with these customers flows more smoothly, maximizing their satisfaction.

We have experience hiring various offshore customer care roles such as:

• Customer Care Representative
• Customer Care Consultant
• Online Customer Care Officer
• Outbound Customer Care Consultant
• Customer Service / Client Care Associate
• Customer Service Specialist
• Inbound Customer Service Representative

Customer care outsourcing is a great solution for any business who wants to improve their client relationships. Contact Outsourced today and benefit from experienced customer care representatives who will indulge your clients with high-quality customer service.

To learn more about hiring remote customer care representative in the Philippines simply contact us now.