How to Build Better Businesses with Outsourced Services
It’s already been proven that outsourcing certain tasks and jobs to freelancers or specialised outsourcing firms that provide highly qualified offshore staff can save time and money whilst simultaneously increasing productivity and overall company revenue. Some duties are better left to a specialist that is skilled in the focused area of the task and it’s much more logical to simply outsource it rather than waste time and effort hiring in-house staff. Entrepreneurs have long seen outsourcing as a strategy reserved for big businesses; however technological advancements has made it a more accessible and affordable tool for companies of all shapes and sizes. In the last decade alone, outsourcing has grown with more than 2 million jobs outsourced in 2013 and has seen business grow an exponential rates.
Know that outsourced services isn’t limited to large corporate companies
Smaller companies often shut down the idea of outsourcing before real consideration as it’s automatically seen as a strategy reserved for big businesses. However this can be the ticket to a fast company growth for small businesses / start ups. By utilising outside contractors, it has proven to be an instrument in fast expansion and productivity, as well as reflecting positively on their bottom lines. Cheap telecommunication tools such as Skype and Google hang outs allows outsourced jobs to be possible with minimal communication barriers and the ability to connect with your remote workers throughout the day as though they were down the hall from your office. Because of this, more small businesses are outsourcing tasks since technology advancement has accommodated easy communication strategies, thus saving huge burdening costs and allowing them to spend the money in other areas.
Know when to use outsourced services
For every company, the right time to outsource is different, depending on factors such as company momentum and size. Usually when you and your current employees are unable to manage the day-to-day business of your company in order to achieve business growth and don’t want to warrant another full-time employee, that’s the cue to start and consider partnering with an offshore company. If you’re new to the outsourcing world, it may be a tough conversation to have with yourself as you weigh the pros and cons, but revenue has been proven to increase by allowing yourself to seek third-party assistance. Smaller businesses on the other hand, are encouraged to start offshoring from the ground up – taking full advantage of the benefits of outsourcing. As a newly established company, the most difficult hurdle is being able to establish and make a name for yourself. The cost effectiveness of outsourcing will allow you to concentrate and invest more in business growth instead of carrying the weight on your shoulders.
Know what jobs are suited to outsourced services
Although you can avail of almost any outsourcing services, it doesn’t necessarily mean you should. Regardless if it’s the cheaper option or not, it’s important to differentiate which jobs are better offloaded and better off in your hands or with in-house staff. Before choosing which tasks you can dish out, it’s a good idea to sit down and evaluate your business and determine your strengths and values. If you start outsourcing tasks directly related to your core competencies, talent management and development, you will cease to offer anything unique that your own customers couldn’t get anywhere else. Instead, tangential and company management processes such as payroll, IT and HR which require specialised knowledge, yet aren’t necessarily part of your services are good outsourcing examples that will highly benefit company growth and cost savings.
Know how to make outsourced services work
After you found your outsourcing partner and have gathered the remote staff of your choice, your effort doesn’t stop there. Set aside time writing up specific performance contracts, communication strategies and company hierarchies to make sure your new staff can settle in with ease. Remember, they’re not staff that you can pull aside for a quick conversation at the coffee machine. Assumption can be a big relationship killer, so it’s very important to leave no room for that to fester and let them know of your expectations from the get-go. Furthermore, allow patience to be your new best friend – like working with any new employer, it’s a gradual learning curve on the providers side and there’s bound to be a few bumps along the way. Should this occur, be more of a guidance than a reprimand machine and you should start to see a solid corporate relationship blossom.
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Outsourced is a leading BPO Philippines, Outsourcing Company that provides a dedicated remote staff while offering high quality Outsourced IT Services for businesses worldwide. As one of the top BPO Solutions today, our goal is to find and place exceptional offshore staff who are sure to exceed your expectations. For more information on how to get started with Outsourced, contact us today.
