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Outsourced health information management staff manage patient data in hospitals, specialist clinics, physician offices, pharmacies, nursing homes, rehabilitation or long-term care facilities, mental health clinics and other healthcare facilities.

These highly experienced professionals function as gatekeepers for a healthcare facility’s patient records. They act as an essential link between healthcare workers or third parties who request access to a patient’s records. For example, when a doctor sees a patient they need access to their records, whether hardcopy or digital. Nurses need to access these files to record procedures and enter test results, whilst health insurance companies may need access to verify a claim.

Essentially, remote-based health information management staff play a vital role in not only making sure that patient records are securely stored but also in facilitating access to these records by health care professionals, as needed.

Role of Outsourced Health Information Management (HIM) Staff

Outsourced health information management staff not only manage patient records but can also plan, develop, revise and implement information systems, as well as health record forms for your facility. They can develop new policies and procedures for handling patient information, whether hard copy or digital. They can also create guides for inputting information and train healthcare workers to navigate the system successfully.

In addition, your remote-based health information management staff protect the confidentiality of your facility’s data as well as manage authorised access to this data. They can also identify trends in data quality, usage and access that may present opportunities for process improvements.

• Manage patient records.
• Develop and implement new information systems or revise existing systems.
• Develop policies and procedures for accessing and handling patient data.
• Create guides for inputting data and train employees to successfully navigate the system.
• Protect data confidentiality and manage authorised access to this information.
• Identify opportunities for improving the management of information systems.

Skills and qualifications

Outsourced health information management staff generally hold a Bachelor’s Degree in Science, Health Science, Health Information Management or a similar field. They need a variety of skills, as follows.

• High level of accuracy and attention to detail.
• Excellent written and oral communication skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Word and database management.
• Excellence in leadership and employee training.

Outsourcing to the Philippines

Hiring outsourced health information management staff is a very cost-effective strategy that’s grown enormously over the past decade. That’s because we manage all the recruitment processes for your healthcare facility, providing you with a shortlist of suitable candidates, based on your requirements. With access to an extensive network of professionals in the Philippines, we’ll find the right people for your facility very quickly.

We have experience hiring health information management staff with various job titles such as;

• Health Data Analyst
• Clinical Documentation Improvement Specialist
• Health Information Technician
• Medical Coder
• Privacy Officer
• Health Informatics Specialist
• Compliance Specialist
• EHR Specialist
• Health Information Manager
• Medical Billing Specialist

Once we have onboarded your new dedicated employees, they work full-time at our state-of-the-art facilities in the Philippines. We provide all the infrastructure and resources they need to fulfil their role with your facility, leaving you to oversee their work via email, phone, Skype, chat or Zoom. Outsourcing to the Philippines can save you up to 75% of hiring locally and you have none of the normal responsibilities of an employer.

For more information on hiring Outsourced Health Information Management Staff in the Philippines for your business, contact Outsourced today.