Building Your Dream MSP Team in the Philippines with Outsourced

A Guide to Hiring the Best Talent for Every Role

In the ever-evolving business world, Managed Services Providers (MSPs) play an important role in helping businesses overcome IT management challenges. As you set off on your quest to create an MSP team, consider the Philippines – a hotspot for skilled professionals recognized for their IT expertise.

Teaming up with Outsourced, a leading staff outsourcing firm, could be your ticket to building an outstanding MSP team.

Here’s how:

Tapping into the Potential of Filipino Talent

The Philippines is famous for its well-educated, English-speaking workforce, especially in the IT arena. By establishing your MSP team here, you unlock access to a cost-effective, high-quality talent reservoir.

Outsourced, with its profound knowledge of the local market and recruitment prowess, places you in an ideal position to utilize this resource.

Essential Roles for Your MSP Team

MSP Support Engineer: These are your first responders, tackling client-specific tech issues and ensuring seamless IT operations. Filipino engineers are celebrated for their problem-solving abilities and technical acumen.

Network Engineer/Administrator: Integral for creating and maintaining sturdy network infrastructures, these specialists can drastically improve your service delivery.

Systems Administrator: Ensure your client’s systems are running smoothly with dedicated administrators proficient in managing various operating environments.

Help Desk Technician: Usually the initial contact point, these technicians are vital for providing immediate support and enhancing client satisfaction.

Cybersecurity Specialist: With the rising menace of cyber threats, having a specialist to protect your clients’ data is a must.

Cloud Services Administrator: Utilize the cloud expertise of Filipino IT experts to provide scalable and secure cloud solutions.

Project Manager: These individuals are crucial to managing projects effectively, making sure they align with client expectations and are delivered punctually.

Account Manager/Client Relationship Manager: Forge strong client relationships with professionals skilled in communication and customer service.

IT Consultant/Advisor: Provide strategic advice to your clients with insights from experienced IT consultants.

Sales and Marketing Professionals: Broaden your client base and market reach with adept salespeople and marketers.

Technical Architect: Filipino architects can assist in designing innovative IT solutions that are both efficient and cost-friendly.

Business Analyst: These professionals can serve as a bridge between IT solutions and business requirements.

Compliance and Risk Management Specialist: Essential for making sure that your services comply with industry standards and regulations.

Service Delivery Manager: Supervise the flawless delivery of services and uphold high service quality.

Training and Development Specialist: Keep your team abreast of the latest IT trends and methodologies.

Data Analyst/Scientist: Leverage data to make informed decisions and provide customized services.

Quality Assurance Specialist: Guarantee top-notch quality in your service delivery with diligent QA specialists.

Why Opt for Outsourced?

Outsourced excels at linking you with suitable talent. Our thorough recruitment process ensures only top-tier candidates are shortlisted, aligned with your unique needs. We take care of recruitment’s heavy lifting, freeing you to concentrate on business growth. With Outsourced, you benefit from:

  • Access to an extensive talent pool
  • Budget-friendly staffing solutions
  • Strict adherence to local labor laws
  • Support for remote or on-site staffing needs


Building a great offshore MSP team in the Philippines can bring big benefits. With Outsourced, you’re not just hiring people; you’re building a team that will help your business grow. Start today and use the skills of Filipino IT experts to improve your MSP services.

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Some of our 200+ happy clients

“I have been working with Outsourced for a few years now and I must say that they have been an invaluable partner for our business. Their dedication, expertise, and professionalism have truly exceeded my expectations.”

"We have been so happy with the people they have brought on board we have decide to expand the operation. This is testament to the flexibility and determination of the Outsourced team who have been more like an extension of our company rather than a 3rd party."

"Outsourced are an extremely professional organisation, easy to to do business with and lightening fast at sorting things out. The staff are super friendly with a 'can do' attitude. They also treat our team very well and we have no complaints (happy productive staff means a happy client)."

"Outsourced have been an enormous support and very patient as we progress down the outsourcing path. They have integrated perfectly into our team and with all interactions with Outsourced staff we have found them to be incredibly helpful and accommodating."

"I want to stress that we have greatly appreciated the services of Outsourced, the service has been exemplary and the work high quality; the staff have been a pleasure to work with. We would like to retain an ongoing relationship with Outsourced."

“Outsourced have a great office space and a great support team who are always willing to help. We were able to pivot quickly and within 6 weeks we were able to start our team. We are very happy with Outsourced.”

Outsourced Service Categories

There are hundreds of roles we can recruit for you in the Philippines. Below is a list of some of the most popular roles our client’s request within each industry.

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Want to know how outsourcing can help your business?

Request a call back from our expert recruitment specialists to see how Outsourced can grow and manage your offshore staff.