Offshore Outsourcing Philippines

Outsourcing and offshoring have been key strategies for USA businesses looking to increase efficiency, reduce costs, and access specialized talent. In recent years, the United States has been a major player in the outsourcing and offshoring market, both as a provider and a consumer of these services. As we look ahead to 2023, there are several trends that are expected to shape the outsourcing and offshoring landscape in the United States.

2023 Outsourcing & Offshoring Trends in the USAGrowth of Remote Work: The COVID-19 pandemic has accelerated the trend towards remote work, with many businesses turning to remote workers and outsourcing partners to maintain business operations. In 2023, it is expected that remote work will continue to grow as a trend, with businesses embracing the benefits of remote teams, such as increased flexibility and reduced costs. Increased Automation and Artificial Intelligence: Automation and artificial intelligence are expected to play a significant role in the outsourcing and offshoring market in 2023. Companies are looking for ways to automate tasks and processes to improve efficiency and reduce costs, and outsourcing and offshoring partners are well-positioned to provide these services. Focus on Cybersecurity: With the increasing use of technology and the growing threat of cyberattacks, businesses are placing a higher emphasis on cybersecurity. In 2023, it is expected that companies will prioritize outsourcing and offshoring partners who have strong cybersecurity measures in place to protect sensitive data and information. Demand for Specialized Skills: The demand for specialized skills, such as data analysis, digital marketing, and software development, is expected to increase in 2023. Companies will look to outsourcing and offshoring partners to provide these specialized skills, as […]

One of the best ways to boost productivity, reduce costs and maximise growth is to supplement your staff with an off-shore team of specialists in the Philippines. Managing an off-shore team, however, isn’t always intuitive. So here are ten tips that will help you get the best out of your off-shore team.

1.    Treat your offshore employees as part of your team

The best way to integrate your off-shore employees is to treat them no different to your on-shore employees. So, for example, ask them to meetings and include them in company announcements. That’s because, despite being employed by Outsourced, your full-time off-shore team is 100% dedicated to your company.

2.    Get to know them personally

Don’t treat your off-shore employees like a number. Instead get to know them, as you would your on-shore team. Find out about their family, hobbies, goals and what they do to relax and have fun. The more you understand your off-shore team, the better their integration and the higher your gains.

3.    Learn about the Philippines culture

Understanding the Filipino culture is key to unlocking their potential. So for example, it’s important to know that whilst most Filipinos speak fluent English, they don’t always understand slang words. Also, most are Catholic, so they prefer not to work on Sundays and Christian holidays. Many can also travel up to two hours on unreliable public transport to arrive at work, so it’s understandable if they are a few minutes late.

4.    Communicate daily with your off-shore team

Nominate a staff member in the local area to keep in […]

Did you know that more than 60% of workers support a flexplace working environment? With this arrangement, employees no longer need to work exclusively from the office, but instead are able to work remotely. This arrangement can also be called telework, telecommuting, work from home or remote work. It’s fair to say, however, that a flexplace working environment has always been a contentious issue for many employers. Nevertheless, the COVID-19 pandemic has clearly demonstrated that remote working is a viable business model.

As restrictions begin to lift and businesses are starting to reopen, this hybrid working model may help employers navigate the post-lockdown world. It’s a strategy that has the potential to not only help keep everyone safe, but also boost productivity and reduce a company’s overall operating costs in the Philippines.

What is the flexplace business model?

This arrangement allows employees to spend part of their working day, week or month working outside their normal working environment. So if people normally work in an office, they can be given the option of working from a pre-approved location, usually their home office. It’s important that employees understand that if they sign up for the flexplace business model their workload doesn’t change. They are still expected to manage the same workload at the same level of quality as if they were in their normal working environment.

What are the benefits of a flexplace business model?

Whilst most employees are looking forward to returning to work, it’s apparent from local studies that a large proportion of employees would prefer to work at home, either full-time […]

Have you considered hiring an offshore logistics coordinator in the Philippines for your company? Offshoring or hiring a remote logistics coordinator has become an increasingly viable business model for many companies across a variety of different sectors. In fact, any business with a supply chain can benefit from hiring an offshore logistics coordinator, analyst, officer or clerk.

An offshore logistics coordinator manages, monitors and plans projects, people and processes, depending on the industry in which they work. Their roles revolve around purchasing orders, managing inventories, warehousing, distribution and transportation. They can respond to customer enquiries, review purchase orders, prepare invoices, and communicate with airlines, trucking and shipping companies. Whilst your revenue depends on your supply chain, your supply chain depends on the expertise of your remote logistics coordinator. 

Benefits of hiring a remote logistics coordinator

As a key element in streamlining your supply chain and outperforming your competitors, you need people who are qualified, experienced and hardworking in these roles. Offshoring these positions to the Philippines means that you not only leverage local expertise, but you also significantly reduce your costs. 

Whether you want a remote logistics analyst, clerk, officer or coordinator, there are a number of distinct advantages to offshoring these roles. These benefits include reduced operational costs, refocussing on your core business objectives, access to overseas talent pools, increased […]